Information message

Mercure Paris Arc de Triomphe Wagram Hotel 4 stars

Customer review rating 4.4/5 2,549 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Mercure Paris Arc de Triomphe Wagram Hotel
See on a map
+ 16 Services

Hotel extras

  • Bus station for direct travel to Paris Airportis a 5-minute walk away

  • A quiet and cozy hotel

  • Close to the Champs Elysées and the Palais desCongrès de Paris events center

  • Family Rooms for 4 people and crib available for hire.

  • Free WIFI access throughout the hotel

Hotel location

Mercure Paris Arc de Triomphe Wagram Hotel

3 rue Brey
75017 paris
france

Tel: +33156680001

Fax: (+33)1/56680002

Check-in from 14h00

Check out up to 12h00

  • 30 :  30 ETOILE

  • 31 :  31 ETOILE

  • 43 :  43 ETOILE

  • CHARLES DE GAULLE-ETOILE :  1 - 2 - 6 CH.DE GAULLE/ETO

  • MARNE LA VALLEE :  A ETOILE

  • By plane

    PARIS LE BOURGET At 20km / 12.5 miles

  • By plane

    PARIS ORLY At 30km / 18.75 miles

  • By plane

    PARIS ROISSY CDG At 28.8km / 17.9 miles

  • By helicopter

    HELIPORT DE PARIS At 10km / 6.25 miles

  • By car

    A1 At 5km / 3.13 miles

  • By car

    A13 At 5km / 3.13 miles

  • By car

    A6 At 15km / 9.38 miles

  • By train

    GARE DE LYON At 8km / 4.97 miles

  • By train

    GARE MONTPARNASSE At 5km / 3.11 miles

  • By train

    PARIS ST LAZARE At 3km / 1.88 miles

GPS :48.875976, 2.295988

Hotel services

LE BAR Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 43 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 10 connecting rooms
    • 43 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Italian
    • Portuguese
    • Spanish
    • French
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Concierge
    • Concierge
  • Iron
    • Iron at reception
Access to property
  • INDIGO WAGRAM Additional charge
    • Near the property
    • 200 parking spaces
    • Public
    • Parking opened 24/7
    • Parking with security service

Our accommodation(s)

The hotel offers you three levels of comfort, the Privilege Room and its range of complementary services, the Superior Room fitted with a spa bath as well as the Standard Room, each with a warm and relaxing atmosphere.

Our guest reviews for
Mercure Paris Arc de Triomphe Wagram Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,549 reviews

TripAdvisor Rating 4.0/5

794 reviews

Well located and friendly staff

Customer review rating 4.5/5

Michael S. Couples - 21/10/2021 Confirmed reviews ALL

Very accomodating staff in all areas. The facilities were very clean. Room as was advertised and expected.

Warm reception

Customer review rating 4.0/5

Eduardo Couples - 18/10/2021 Confirmed reviews ALL

I had an accident and I was waiting to fly back to Brazil. I booked Mercure Arc de Triomphe because it was close to an area where I could go out a little (Champs Elysee). I did not reserved a handicapped room but it was available when I arrived. The experience was very good at that room.

Customer review rating 4.0/5

T. Couples - 26/09/2021 Confirmed reviews ALL

All ok,except for slippery shower

Too much noise

Customer review rating 3.0/5

Lloyd T. Business - 23/09/2021 Confirmed reviews ALL

noise from the street and subway

Discreet first class accommodation perfect location

Customer review rating 5.0/5

Michel A. Business - 03/09/2021 Confirmed reviews ALL

The reception personalized and caring, the rooms are comfotryable and well organized.

Well located

Customer review rating 5.0/5

Akram A. Couples - 24/07/2021 Confirmed reviews ALL

Nice location

Okay for 4 stars

Customer review rating 3.5/5

Pierre-antoine Couples - 10/07/2021 Confirmed reviews ALL

Overall for a 4 stars this hotel is okay. It is a good hotel, but for 4 stars you could expect slightly betrer. The location is good if you want to go on the Champs Élisée The hotel was generally clean. It was French clean, not Swiss clean. The most important pieces are clean, but you paid careful attention you could see areas that could benefit from deeper cleaning. Finally the space are especially small. Not helped with the style is pretty dark. The breakfast was good with quality products.

Back to Paris , end of restriction !

Customer review rating 5.0/5

Gervais Business - 03/07/2021 Confirmed reviews ALL

This Mercure is my second home in Paris. To say too much will not advantage me if I always want to have an available room. Kindness and service has always been there ! Chapeau to have kept it.

well located

Customer review rating 4.0/5

C. Families - 30/06/2021 Confirmed reviews ALL

Reception staff is excellent and and always charming and helpful. Carpet need shampooing, and dust on the sideboard Pillows are like bricks Many bath towels are worn out

Well located easily connected to all transports

Customer review rating 4.0/5

Stephan B. Business - 05/03/2020 Confirmed reviews ALL

Very nice hotel perfectly located

Well located, standard Accor style rooms. Service to be improved

Customer review rating 2.0/5

Gillesd Families - 03/03/2020 Confirmed reviews ALL

Definitely well located when staying in Paris for either business or personal matters. Rooms are typical Accor style - deco, comfort and amenities wise - while on the rather small side of things. Breakfast is basic but ok for a short stay. What was really not so good was the wake-up call at 07:00 on Sunday while I had not ordered it. And what even worst was the cleanliness of the breakfast room with tables and chairs not properly cleaned between two customers. And if this was not enough, the staff was refilling the buffet with pancakes and waffles using their bare hands! Not sure I'll go there again.

Dear Mr D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Arc de Triomphe Wagram. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of cleaning in the breakfast area, in the rooms and prevent future occurrence. We also apology for the wrong alarm clock on sunday morning. We do understand it was not easy for you to rest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The reception

Well located, clean rooms, nice breakfast

Customer review rating 4.0/5

Luai A. Families - 28/02/2020 Confirmed reviews ALL

very satisfying

Well located, clean and modern rooms, very nice staff

Customer review rating 4.5/5

Anonymous Business - 23/02/2020 Confirmed reviews ALL

Very good experience. The staff are very nice, the breakfast is tasty and rich. The rooms are modern and very clean. The location is wonderful. I will definitely recommend this hotel to friends and colleagues.

Great location

TripAdvisor rating 4.0/5

GR_JG_Singapore Couples - 06/11/2019 TripAdvisor review

Few steps away from Arc de Triomphe, Champs Elysees& Galeries Lafayette. There’s also a supermarket nearby! Breakfast could be improved though like freshly baked madeleines similar to Ibis instead of commercially packed ones

Dear Guest, Thank you for taking the time to share your comments with us . We are glad that the location of our hotel was ideal ! Our madeleine are actually gluten free and packed for optimum freshness as they are served for some guests that are coeliac. We are looking forward to welcome you next time you are in Paris !

Excellent Experience

TripAdvisor rating 5.0/5

Vacationer541721 Couples - 18/08/2019 TripAdvisor review

Excellent location, Could run on Champs-Elysee in the morning, Easily accessible to metros, shopping centers, and historical sites, vey helpful people in the reception, I would like to give my special thanks to Mr. Elhaj.

Dear Guest, Thank you for your kind comments ! We are delighted that you enjoyed your stay with us and that you appreciated El Hadji's work. We hope to see you again next time you are in Paris !

Great location: comfortable

TripAdvisor rating 4.0/5

ryetee Couples - 20/05/2019 TripAdvisor review

About a three minute walk to the Arc de Triomphe and 4 to a metro station, yet in a quiet side street, makes this an unusual spot - but one that is handy to know. Good selection of restaurants within similar walking times. Nice sized rooms for such a location which are well-appointed as is usual for Mercure hotels. Well thought out bathroom. Comfortable bed. Decent breakfast albeit pricey for what it is. Only missed receiving an "excellent" rating due to the indifference of most of the staff.

Dear Guest, Thank you for taking the time to give us your feedback ! We are delighted that our hotel and its situation suited you . I am sorry to hear that you felt our staff was indiferent , don't hesitate to contact me directly to talk about this further. I stay at your disposal,

Good Location

TripAdvisor rating 4.0/5

ImadHaddadLebanon Couples - 06/03/2019 TripAdvisor review

Hotel is decent not big. Location very convenient near public transportation. Rooms are Fair small and not very lit. Breakfast had little choice prefer to have more varieties. Beds need to be more relaxing and pillows better quality.

excellent

TripAdvisor rating 5.0/5

Escape41616221960 Couples - 01/01/2019 TripAdvisor review

perfect hotel in the very heart of the city. The hote room was very cosy, very clean, bathroom was clean as well! The bed was pvery comfortable, nice big TV with manu chanels.Friendly stuff at the front desk, speaking english!

Dear Guest, Thank you for your kind comments ! We are delighted that we made your stay memorable ! We hope to see you again next time you are in Paris !

not what we expected

TripAdvisor rating 3.0/5

michal333 Couples - 12/12/2018 TripAdvisor review

I did not get neither points for stay nor invoice. We had room with breakfast reservation what was surprising for stuff. They tried to assure us that we have room only. Finaly we get what we paid for, but it is really annoying to prove your rights after long and tied journay.Of course we did not get room upgrade even with gold card member. After one day we got another room not better than former one. Rooms are very small with basic equipment.

Dear Sir, Thank you for taking the time to give us your feedback. I am sorry to hear that your stay was not up to your expectations . I have checked your booking and there was a technical issue on it, which caused the misunderstanding for the breakfast as well as the missing points. I have just credited your points on your membership card and sent the invoice by email. Once again I apologize for the inconvenience and we hope to have the pleasure to welcome you again next time you are in Paris. I stay at your disposal, Best regards,

Great location, nice hotel

TripAdvisor rating 4.0/5

SS398 Couples - 01/10/2018 TripAdvisor review

We loved our stay at this hotel. It was a short walk to the train station, the Arc de Triomphe and the Champs Elyssee. Our room was ready upon arrival. The front staff were friendly and answered all questions with a smile. We paid extra for the breakfast and it was delicious. Lots of choices and well stocked daily. The room was just the right size, remember this is Paris. Our room was clean and the bed was very comfortable. My only comment would be to upgrade or replace the fabric in the lobby. It looks dirty and has stains and doesn't represent the hotel at all. We would definitely stay here again. The hotel was priced right and a great value.

Dear Guest, Thank you for taking us the time to give us your feedback, we are glad that you have enjoyed your stay with us and that the location was convenient for you ! We apologize for the stains on the fabric in the lobby, we are in the process of replacing it . We hope to have the pleasure to welcome you again next time you are in Paris ! Morgane, Front Office Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in paris