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美憬阁里贾纳比亚里茨水疗酒店 5 星

客户意见评级 4.6/5 5,838 评论

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酒店其他优惠

  • 高级时装和艺术装饰风格

  • 高尔夫果岭与海景相互交融

  • 健康养生区:Sothys 水疗中心和室外温水泳池在 4 月至 10 月期间开放

  • 面对比亚里茨灯塔的小酒馆餐厅,可享用当地美食

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 私人室外停车场
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 按需婴儿看护 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 干洗/熨烫 (附近)
  • 行李员
休闲和活动
  • 室外加热游泳池
  • 海水保健中心 付费服务
  • 健美中心
  • 护理
  • 按需婴儿看护 付费服务
  • 高尔夫
  • 海滩和水上运动
  • 壁球场 (附近)
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 2 会议室

酒店位置

美憬阁里贾纳比亚里茨水疗酒店

52 avenue de l' impératrice
64200 比亚里茨
法国

电话: +33559413300

传真: (+33)559413399

从 15h00 办理登记入住手续

从 11h00 办理退房手续

  • 乘飞机

    BIARRITZ ANGLET BAYONNE 达到 4公里 / 2.5 英里

  • 乘飞机

    PAU UZEIN 达到 90公里 / 56.25 英里

  • 乘汽车

    BAYONNE NORD N°6 达到 16公里 / 10 英里

  • 乘汽车

    BAYONNE SUD N°5 达到 8公里 / 5 英里

  • 乘汽车

    BIARRITZ LA NEGRESSE N°4 达到 5公里 / 3.11 英里

  • 乘火车

    BAYONNE 达到 8公里 / 5 英里

  • 乘火车

    BIARRITZ 达到 4公里 / 2.49 英里

GPS :43.490814, -1.551937

我们的客房

装修的灵感来自时装商店,让空间充满现代感:优雅的深色木质,线条简洁,面料色调微妙。环境独特,可以欣赏到高尔夫球场或大海的景色。 设计体现了对可可·香奈儿 (Coco Chanel) 的山茶花和镜子的敬意,其独特的精神仍是酒店客房和套房的灵感源泉。

酒店餐厅和酒吧

IQORI

非合约照片

CAFE N

您的必去之地:在舒适迷人的环境中悠闲品茶或细品鸡尾酒。在 Café N 庭院,您可沉浸在灵感来自 30 年代的时尚现代环境中。

非合约照片

您的会议和活动

我们的会议室

  • 会议室数量:2

  • 最大面积:60 平方米

  • 最大容量:60 个人

了解更多信息


美憬阁里贾纳比亚里茨水疗酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

5,838 评论

tripadvisor

TripAdvisor 评级 4.5/5

1,159 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

住得不错

客户意见评级 3.5/5

Hong 朋友住宿 - 03/09/2020 所有已确认评论

床品舒适,房间打扫及时,喜欢房间内的香水味道 Room Service的晚餐比在餐厅直接吃的略差

Excellent hotel in Biarritz

Tripadvisor 评级 5.0/5

JLCC_12 26/06/2020 经 TripAdvisor 认证的评论

Two nights at the Hotel Regina in Biarritz: extremely pleasant, particulartly the rooms facing the ocean with a wonderfull view; personnel and services of high standard. a minor point: breakfast could be improved ( no scrambled eggs, !)

Mediocre Service and Terrible Customer Service

Tripadvisor 评级 3.0/5

Explore36317815938 Couples - 07/07/2019 经 TripAdvisor 认证的评论

After travelling for a week through the delightful Spanish Basque country for our honeymoon, we arrived to Biarritz and checked into the Le Regina -- they told us in the front that they have given us an upgrade -- as soon as we entered the room we realized that the upgrade was to put us in a handicapped room with a view of the parking lot (instead of the city view we had booked). We then went out to explore the city and when we got back later that evening the room stank of cigarette smoke (we later realized this is a common complaint of guests in that room) and they made us feel like they were doing us a favor by switching our rooms (after an hour of investigations) and then letting us know that if we wanted, we could upgrade for a water view for an extra sum of money. This really made us feel quite insulted at this point -- all we wanted was a nice place to sleep without the stench of cigarette smoke in the air. All in all the customer service was terrible and I found the front desk to be extremely unhelpful in the ordeal. I'd suggest staying elsewhere -- the hotel is at most a 4 star in terms of accommodations and a 1 star in terms of customer experience. A true disappointment. NB kudos to the manager however, who was quite understanding and friendly, but alas only available the next morning.

Dear Explore36317815938, Thank you for taking the time to tell us about your experience at the Le Régina Biarritz Hôtel & Spa. I am sorry that your experience did not meet your expectations; our only wish was to please you upgrading your room to a room on a higher floor with a nice and larger bathroom. As well, I regret the fact that the view did not meet the idea you had of it when you made your reservation. Good note of your remark has been taken and we will change our room description to have a more precise one. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect for all families !

Tripadvisor 评级 5.0/5

Freedom07751958533 Family - 13/02/2019 经 TripAdvisor 认证的评论

We stayed there for 1 night and had a really great time. Restaurant is perfect, we loved the food! Great location. Just walk for 10 mins to the `grand plage`. We also enjoyed the music performance at the bar. Highly recommend to everyone. Especially to the families.

Dear Freedom07751958533, Thank you very much for your feedback, we are very glad you had a nice stay with us and enjoyed our restaurant, location and events. We look forward to welcoming you back on your next visit to Biarritz, Kind regards,

Not a five-stars hotel

Tripadvisor 评级 2.0/5

Eg0trip Family - 29/10/2018 经 TripAdvisor 认证的评论

The overall experience and mainly the quality of service was not what can be expected from a 5* hotel.The staff is young and unexperienced, sometimes not even polite. Rooms are small and marketing is somehow misleading.Classic Rooms "facing the city" (according to the website) are actually looking down on the omnipresent parking lots.Superior Rooms with "Ocean views" are facing the road with its flow of coaches bringing tourists to the nearby light house.The pool is surrounded by parking lots and a road. The spa is underground with no natural light nor view and is limited to 1 hammam and not rest area.Last but not least, the hotel management contemns the ACCOR loyalty program, treating members in a very rude manner.

Dear Eg0trip, Thank you for sharing your opinion following to your stay in Le Régina Biarritz Hôtel & Spa. We would have preferred your experience to be more enjoyable, your feedback and impressions are very important to us as they help us constantly improve our service. For this reason, I wished we met during your stay. Unfortunately we did not have the opportunity and no measure could be taken on site to improve the quality of services mentioned. Please be assured that our teams do not make unfounded decisions. They are eager to offer you the best quality of service and it is also a real pleasure for us to give our members the Accor benefits, if we have the possibility and according to availability. Best regards, S. Digeon, General Manager

Lovely boutique hotel

Tripadvisor 评级 5.0/5

SERGE K Family - 13/09/2018 经 TripAdvisor 认证的评论

The hotel is located in a very beautiful antique small palace, in classical style, beautifully decorated small but cozy rooms with comfortable beds, good breakfast.Pleasant staff and management of the hotel, special thanks to General Manager Madame Stéphanie DIGEON for attention, upgrade and kind assistance!

Dear Serge K, Thank you for your lovely review on TripAdvisor following your stay in Le Régina Biarritz Hôtel & Spa! We are very happy you enjoyed your stay with us and we look forward to the pleasure of welcoming you back soon. Kindest regards,

Nice vacation in Biarritz

Tripadvisor 评级 4.0/5

fredandana Family - 10/07/2018 经 TripAdvisor 认证的评论

Nice hotel with easy access to the beaches and to downtown. Comfortable and clean room with sea-view. Breakfast is is fine and serves local products. Personal is very helpful and nice. Swimming pool could be larger but the beaches are not far away. I would recommend this hotel for relaxing holidays in Biarritz.

Dear fredandana, It was a pleasure for us to welcome you. We are delighted you liked Le Régina Biarritz Hôtel & Spa and we thank you for your kind recommendation. We look forward to seeing you again on your next trip to Biarritz! Best regards,

Another great stay

Tripadvisor 评级 5.0/5

peterwaring Couples - 18/06/2018 经 TripAdvisor 认证的评论

From reception to restaurant from cleaners to concierge the hotel excels. We have stayed here overnight 3 or 4 times travelling from Malaga to UK and it simply revives you and relaxes you. The rooms are excellent the food always good if a little expensive. We will be back.

Dear Peter W, Thank you very much for your kind words! We are really delighted that you appreciated Le Regina Biarritz! We are glad that you want to come back, and it will be a pleasure to welcome you again for a next stay! Kind regards,

Excellent Hotel

Tripadvisor 评级 5.0/5

sleepy350528 Couples - 05/06/2018 经 TripAdvisor 认证的评论

Excellent staff, excellent location, also dogs are very welcome. Outstanding service The hotel is quiet and has parking - a bonus in the City.....the food in the bar and restaurant is excellent a short walk to town

Dear sleepy350528, We are really glad you liked Le Régina Biarritz Hôtel & Spa and your stay in Biarritz. We thank you for your review and we hope to welcome you back soon, With best regards,

Overpriced and hard to see the Sofitel “touch”

Tripadvisor 评级 3.0/5

gillesd101 Solo travel - 27/12/2017 经 TripAdvisor 认证的评论

i have been using the Accor group hotels all around the world and i must confess that this Biarritz hotel barely falls on the category of a Sofitel category. Staff is great and helpful, rooms are good but not great and the worst is their breakfast....Mercure Paris has a better quality service than this one.

Dear gillesd101, Thank you for sharing your opinion following to your stay. We regret our breakfast service did not meet your expectation and we do hope you will give us the chance to welome you back and better serve you in the near future. Best regards,

We loved Le Regina!

Tripadvisor 评级 5.0/5

ccu167 Couples - 02/11/2017 经 TripAdvisor 认证的评论

We had a very nice time here. The room was a bit smaller than expected, but everything else was great. In particular the restaurant was very good. On the first night I had one of the set menu options and it was one of the nicest meals I've ever had. I had the other option on our second night and I didn't enjoy it as much, but that was a matter of personal preference - I thought I should have a change, but the other option suited my tastes better. Watching the sun set over the ocean was a special bonus! The hotel is a little out of the main centre; we didn't mind this, and I imagine it would be preferable in the busy height of the season (we stayed in early October). It might be a bit of a nuisance if you don't like walking, though it's only 10-15 minutes. We passed a couple of the other hotels we'd considered and are very pleased that we chose this one.

Dear ccu167, Many thanks for your kind review. We are delighted you liked the food in our restaurant as well as the hotel location. Our team looks forward to welcoming you back on a next trip to Biarritz, Best regards,

Quality stay at quality hotel

Tripadvisor 评级 5.0/5

peterwaring Couples - 16/10/2017 经 TripAdvisor 认证的评论

Excellent overnight stay in Biarritz. This is the second stay for us with pet and it was brilliant again. Beautiful room, warm welcome with concierge particularly helpful. We had dinner and again that was spot on my pigeon was cooked perfectly as was my wife’s fish. The breakfast next day was very good. But it is the staff that make any hotel and this is a real team effort from professionals!

Dear Peter, Our entire team is very thankful for your great review on TripAdvisor! It is a real joy to know that your stay went well at all points! We hope to welcome you back very soon to Le Régina Biarritz Hôtel & Spa, Best regards,

Lovely hotel

Tripadvisor 评级 4.0/5

Annette G Couples - 02/10/2017 经 TripAdvisor 认证的评论

Booked a sea view room. Great views over Biarritz and the sea. Lovely shower, Lovely welcome at reception provided local maps and information, and pleasant bar staff , enjoyed the outdoor heated pool. Sun terrace. Car parking facilities.

Dear Annette, We are delighted you had a pleasant stay with us! Thank you for your review on TripAdvisor. We look forward to welcoming you back on your next trip to Biarritz, Kind regards,

excellent

Tripadvisor 评级 5.0/5

nutgolf Couples - 24/05/2017 经 TripAdvisor 认证的评论

hotel about 15-20min walk down the hill to the centre, free parking. good location near lighthouse, nice views from lighthouse area. we had room golf view as the ocean rooms face the road in front of the hotel but rooms have aircon. stunning hotel in art deco. rooms good size with modern bathroom with Villeroy & Boch sanitary ware. Very very large shower with large overhead and also hand held shower. We had no bath but we prefer shower especially this kind. large tv , free still water and sparkling and kettle and nespresso machine but we don't like nespresso, sorry George ! no minibar stuff great as we never use it. ! Pool on the small size but nice with nice sunbeds. no grass. Ok for us as we don't spend all day in a pool. For us and what we like this hotel was one of the best and most impressive we stayed in. Did not eat breakfast or dinner but had several drinks in the beautifull lounge with glass roof.

Dear nutgolf, We are very pleased to read you felt good in our place and liked the location and the style. Thank you for sharing your experience on Trip Advisor, our team will be glad to welcome you back on a future trip to Biarritz! Best regards,

Very nice stay

Tripadvisor 评级 5.0/5

Globetrotter7508 Family - 15/07/2016 经 TripAdvisor 认证的评论

Modern hotel and a lovely room. Unfortunately, the weather did not allow us to benefit from the sea view terrace of the room or the outdoor pool of the hotel. However, we still enjoyed our stay. And the reception staff is lovely, so friendly and helpful.

Dear guest, Thank you very much for sharing your nice opinion. It was a real pleasure for all of us and for our reception team to welcome you! We do hope to welcome you back soon, for a very sunny stay! Kind regards,

excellent, but close to the street

Tripadvisor 评级 5.0/5

behremo Family - 23/05/2016 经 TripAdvisor 认证的评论

The hotel is beautiful and modern. Nice location close to the lighthouse and rocks. Be aware however that there is no direct access to the beach and the building is very close to the busy street and if you choose a room with a private terrace it will end literally on the street. Much better view must be from the upper floors (no balconies though).

Dear guest, Thank you for your review on Trip Advisor. We hope you enjoyed your time in Biarritz and at the hotel and we look forward to welcoming you back soon, our team is at your entire disposal to advice about the most convenient room category. Best regards,

BEAUTIFUL HOTEL

Tripadvisor 评级 5.0/5

SANTHE Business - 25/04/2016 经 TripAdvisor 认证的评论

the staff was very nice and helpful. The decoration is awesome. The food is delicious. I definitely recommend this hotel. I hope to come back very soon with my family and friends. the goodies were good and the location very convenient.

Dear guest, Many thanks for your review and recommendation. It was a pleasure for us to welcome you to the hotel and the restaurant. We do hope to see you back soon, along with your friends & family! Best regards,

Biarritz night stop

Tripadvisor 评级 4.0/5

Underwater48 Couples - 15/04/2016 经 TripAdvisor 认证的评论

The hotel is on the cliff top, a 10 minute walk from the centre of town. The views are great from the western side of the hotel. The breakfast buffet, dinner restaurant and lounge/bar facilities are exceptionally good and the staff uniformly excellent

Dear guest, We are delighted you had a pleasant stay with us and liked the hotel location overlooking the ocean, as well as the quality of our bar and restaurant services. Thank you for your mention for our staff, and for sharing your nice opinion! We would be glad to see you back very soon, Best regards,

A great hotel.

Tripadvisor 评级 5.0/5

Daddydoop Couples - 27/11/2015 经 TripAdvisor 认证的评论

A stunning hotel with great service if a bit pricey. The steam room is a great wait to chill if you don't mind it hot. The location is right above the beautiful sandy beaches and there is easy free parking which is a bonus compared to some hotels.

Dear David, We are delighted you had a pleasant stay at Le Regina Biarritz Hôtel & Spa, and we thank you for your kind review. We look forward to welcoming you back soon by the ocean! Best regards,

Top class

Tripadvisor 评级 5.0/5

Daddydoop Couples - 21/10/2015 经 TripAdvisor 认证的评论

Although we never ate dinner here(not our type of food) everything else about this hotel is fantastic. It's right by the beach, has a heated outdoor pool with sunbathing deck and best of all it has a steam room. The decor and layout of this hotel are fantastic. A truly great experience for us.

Dear David, We are so glad you loved the hotel and your time with us! We look forward to the pleasure of your next visit, Best regards,

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