Le Régina Biarritz Hotel & Spa-MGallery 5 stars

Outstanding in every way

nice stay with family

We stayed at the hotel as a stopover in Biarritz on our way to Spain. The weather was stormy and the hotel was a welcome relief from the long drive. The suite was amazing, the restaurant was excellent and overall the staff and surroundings of the hotel could not have made it a more pleasurable experience. We also had a 7 month old baby with us and the hotel provided all necessary additional equipment we needed. Top notch and we will definitely be returning!

We loved our time at this hotel. Great facilities, lovely staff, and the decor at Christmas time was a perfect touch.

Our room was small but beautiful. My dinner was great, my husband’s was mediocre at best. It happened to be pouring rain during our stay. The fact he had to bring the umbrella to the front desk at check out or get charged, it left me with a poor taste.

Wonderful stay in a beautiful location.

Warm welcome from regina staff cosy , well decorated, art deco style hotel

We felt very special staying at Le Régina Biarritz Hôtel & Spa. The staff were very welcoming and caring. Our room was exceptional. We loved it.

We very much liked your hotel and all the staff who work at the hotel. The room was very nice, with a good sea and lighthouse view. The dinner in your restaurant was very good and we dined in on all 5hree nights we stayed with you. Breakfast was generally satisfactory, although at times the number of people using the restaurant was too many for the buffet on offer, with particularly shortages of cooked food available. Overall a very good experience.

We were looking forward to a four night stay at the La Regina (full service hotel) to conclude our week of travel in France and explore the Basque region. We were hoping to do our laundry but unfortunately, the cost of laundry service was prohibitive. How could it be that the cost to launder t-shirts/underwear was 20E PER PIECE? Is each piece washed individually? It would be cheaper to buy new than do laundry. We were told by staff that it was outside service but seems like opportunity for hotel to negotiate with vendor to improve customer service.

Everything other than the dining experience was fine. Dinner was not very good and the wait staff was slow and disinterested. They made several mistakes with our orders, neglected to bring something I asked for three times, and did not seem to care. I would not eat there again!

My wife and I enjoyed very much our stay. The room was very comfortable, the staff was courteous and helpfu. The restaurant was very good. There was limited choice for food in the lounge.

Our stay at Le Regina Biarritz was a delight from start to finish - with a warm welcome and exceptional facilities, we left feeling well looked after and recharged. Thank you to the whole team

Our experience was very good but we were let down a little by a flicking light in our room all night which wasn’t able to be fixed and we had to ask again twice the next day for it to be sorted out. We were also disappointed that the chef flatly refused to make a hot meal for our one year old son before 7:30pm even something very simple like a pasta dish

Upon arrival, after 8 hours drive, the trainee at reception desk argued that there were no rooms with terrace in this hotel, despite their written confirmation. A trainee should never be alone to "welcome" customers as the first contact is the most important. Three of us stayed one week with a final bill near 10 000 €, the general manager must be petty minded to ask 12 € for a cheap cotton bag ! She is very stingy !