Sofitel Biarritz le Miramar Thalassa sea & spa Hotel 5 stars

Customer review rating 4.5/5 9,565 reviews
Sofitel Biarritz le Miramar Thalassa sea & spa
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Hotel extras

  • Sea-water pool heated all year round, with panoramic view

  • Cutting edge seawater spa

  • Direct access to Miramar beach, right in the heart of the seaside resort

  • Each room has its own terrace

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available
Information message

Enjoy our Brunch every Sunday from 11:30am to 3pm.

Hotel location

Sofitel Biarritz le Miramar Thalassa sea & spa

13 rue Louison Bobet
64200
biarritz
france

Tel: +33559413000

Fax: (+33)5/59247720

Contact email

Check-in from 16h00

Check out up to 12h00

  • BIARRITZ :   14 MIRAMAR

  • By plane

    BIARRITZ PARME At 3km / 1.88 miles

  • By plane

    BORDEAUX AEROPORT At 200km / 125 miles

  • By car

    BAYONNE At 5km / 3.13 miles

  • By car

    BIARRITZ LA NEGRESSE At 4km / 2.5 miles

  • By train

    BAYONNE At 5km / 3.13 miles

  • By train

    BIARRITZ At 3km / 1.88 miles

GPS :43.487878, -1.554608

Our accommodations

Our 126 peaceful rooms with comfortable "MyBed" beds look out over the magnificent beach and ocean. Treat yourself to a relaxing, unforgettable break.

Classic Room with 1 large bed or twin beds and terrace.

  • Max. number of persons: 3
  • Area: From 25
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Superior Room with large bed or twin beds and terrace.

  • Max. number of persons: 3
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Superior Ocean Room with partial sea view, 1 king-size bed or twin beds.

  • Max. number of persons: 3
  • Area: From 31
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Luxury Room with beautiful sea view, king-size bed or twin beds, terrace.

  • Max. number of persons: 3
  • Area: From 31
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Accessible room

Family suite, 1 King size bed or 2 single beds, 1 sofa bed for 2 children

  • Max. number of persons: 4
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Junior Suite, sea view, 1 king-size bed or twin beds, large room and lounge area.

  • Max. number of persons: 4
  • Area: From 40
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Prestige Suite with large terrace overlooking the ocean, 1 King Size Bed or 2 Single Beds

  • Max. number of persons: 4
  • Area: From 40
  • Views: Ocean/Sea view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

LE "RESTAURANT"

Type of cuisine: Healthy eating

Dinner becomes an intimate affair in "B" Côté Dîner. To the sound of lapping waves outside, delight in the chef's innovative twists on Basque specialties: taste sea bream with ginger and lime, followed by a platter of famed Basque sheep's cheese.

Lunch

12:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 'BAR"

Photo non contractuelle / Strictly non binding

Relax in Côté Bar, sip a cocktail and watch the waves crashing against the Roche Percée in the Bay of Biscay. On Friday evenings, listen to the sweet sounds of Jazz filter through the air. Low calorie versions of cocktails are available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 'SUITE"

Photo non contractuelle / Strictly non binding

Summer days on the coast can be long and lazy, so the ideal place for a snack or beverage is the poolside B Côté Terrasse. Open only in the summer, you can enjoy drinks and snacks as you gaze at the ocean from the pool and breathe in the fresh sea air.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

Experience the benefits of seawater and seaweed in this Biarritz thalassotherapy hotel's unique Relaxation Lagoon and treatment pavilions. Professional therapists create sur mesure programs for detox, harmony, slimming, fitness, mother and baby, and more.

Visit the Thalassa Sea & Spa site

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 260

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Sofitel Biarritz le Miramar Thalassa sea & spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,565 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,647 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fantastic Hotel - Amazing Staff

Customer review rating 4.5/5

Patrick Couples - 16/02/2020 Confirmed reviews ALL

My wife and I recently visited Europe/France/Spain for the very first time and wanted to stay in Biarritz. We booked two nights at the Sofitel Biarritz Le Miramar Thalassa sea and spa and loved every minute. The hotel is warm and welcoming and the staff is amazing - if you are on vacation and want to get a work out or some exercise it is sometimes rather tough to find a place that is both a warm and upscale hotel and also has facilities to get in a good workout. Well, this is paradise found for those who like fine hotels, dining, scenery and exercise. The hotel pool is a soft salt water full 25M lap pool on the ocean and the spa has all of the amenities. The room was beautiful with Hermes products and the bed and linens are plush - the best part of any night is having a comfortable bed and good night sleep. We even kept our sliding door open to hear the waves all night long. Most importantly about our stay was the staff - we are vegetarians (not easy to be in Europe) and we asked the concierge "Gorka" for recommendations. He gave us a few options and they were exquisite. Gorka was very personable and welcoming - he is everything we look for in a concierge. I can say without any doubt that this hotel is the top of the list of every hotel we have ever stayed at - the price was fair, the service superior and the staff amazing! Show less

Well located in front of the ocean

Customer review rating 4.5/5

B. Business - 03/02/2020 Confirmed reviews ALL

A nice room, very quiet and a really good cook. The hotel team is perfect.

Prima locatie

Customer review rating 4.5/5

Peter Couples - 30/01/2020 Confirmed reviews ALL

Comfortabel hotel

Customer review rating 4.5/5

V. Friends - 20/01/2020 Confirmed reviews ALL

RAS Top !

Cher Monsieur, Nous vous remercions d'avoir pris le temps de laisser un commentaire à la suite de votre expérience au sofitel Biarritz le Miramar. Nous sommes plus que ravis d'apprendre que vous avez passé un agréable séjour en notre compagnie. Au plaisir de vous accueillir de nouveau parmi nous, Bien cordialement, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

reposant

Customer review rating 4.5/5

Vanessa Families - 13/01/2020 Confirmed reviews ALL

personnel agreable, bel hotel

Chère Madame, Nous vous remercions d’avoir pris le temps de partager vos impressions suite à votre séjour parmi nous. C'est avec plaisir que nous transmettons vos compliments à l'ensemble de nos équipes qui ont à cœur de rendre chaque séjour inoubliable. Nous sommes ravis de constater que vous avez apprécié votre séjour parmi nous et que ce dernier ait été source de repos pour vous. Nous vous accueillerons avec plaisir pour une prochaine halte au Pays Basque ! Bien à vous, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Good experience overall. The room was great. Service was good. Everyone!

Customer review rating 4.5/5

P-o Families - 06/01/2020 Confirmed reviews ALL

2 points that I want to mention: 1/ Restaurant: it was OK for the price, we expected better quality and service (long). One morning the breakfast was a mess, arrived at 10am and there was nothing left. Felt that the team was not organized. 2/ We asked for a transfer from the airport for our arrival, we were invoiced 45€. For our departure we asked directly the VTC and we only paid 20€. I understand that we need to pay for the service but here this is a more than 100% mark up.

Cher Monsieur S., Nous vous remercions d'avoir pris le temps de laisser un commentaire suite à votre séjour au Sofitel Biarritz Miramar Thalassa. Nous sommes tout d'abord ravis d'apprendre que votre expérience parmi nous a été à la hauteur de vos attentes d'une manière générale. En ce qui concerne les deux points soulevés, nous vous remercions de les avoir partagés avec nous. Ceux-ci vont être immédiatement remontés aux services concernés afin que des mesures soient prises et que ces situations ne se reproduisent plus. Soyez assuré que ces désagréments ne représentent en aucun cas le niveau de service que toute notre équipe a à cœur de réserver à notre clientèle. En espérant avoir le plaisir de vous accueillir de nouveau lors de votre prochaine visite au Pays Basque. Veuillez agréer, Monsieur, nos salutations distinguées. Cloé Devaluez Chargée de Relation Clientèle Guest Relation

A wonderful break in nature and sea environment

Customer review rating 4.5/5

Anonymous Couples - 05/01/2020 Confirmed reviews ALL

Very nice welcome and service. Confortable room. Excellent facilities, in particular outdoor pool.

Dear Guest, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read that your experience met your expectations. Looking forward to host you again. Sincerely, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Cosy and warm Sofitel biarritz

TripAdvisor rating 4.0/5

Arnault P Solo travel - 14/12/2019 TripAdvisor review

Great stay in Biarritz, cosy and warm at Sofitel Sofitel well located close to beach and city center Excellent spa and pool facilities with heated outdoor Staff and service very professional But hotel should get some renovation

Dear Arnault P, Thank you very much for sharing your experience following your recent stay at the Sofitel Biarritz le Miramar Thalassa Sea&Spa. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit of Biarritz. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Relaxing weekend at Biarritz sofitel

Customer review rating 4.5/5

M. Solo - 10/12/2019 Confirmed reviews ALL

Cozy hotel and warm welcome from staff Pleasant outdoor heated pool and spa facilities Though some renovation could be considered for room and facilities

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

High excellent

Customer review rating 4.5/5

Pedro R. Couples - 08/12/2019 Confirmed reviews ALL

Excellent

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Mrs

Customer review rating 4.5/5

Diana B. S. Business - 28/11/2019 Confirmed reviews ALL

As Always... it was perfect from start to finish

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz le Miramar. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

As usual very enjoyable

Customer review rating 4.5/5

Mr G. Couples - 19/11/2019 Confirmed reviews ALL

Great staff - all very helpful Love the pool area Comfortable and relaxing rooms

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

It was a good stay. Thank you.

Customer review rating 4.5/5

Tatyana Solo - 17/11/2019 Confirmed reviews ALL

All went well, thank you.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

sofitel miramar is beautiful

Customer review rating 4.5/5

H. Solo - 09/11/2019 Confirmed reviews ALL

hotel + spa

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Not as expected

Customer review rating 4.5/5

Harriet C. Friends - 06/11/2019 Confirmed reviews ALL

Terrible bathroom. Shower in tub. Not like photo in website.

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Biarritz Le Miramar Thalassa sea & spa. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Sofitel Hotels & Resorts. Please do not hesitate to contact me during your next visit. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

very welcoming

Customer review rating 4.5/5

Xavier C. Couples - 05/11/2019 Confirmed reviews ALL

Excellent presentations and people. Only downside is, some parts of the building (carpet, electric outlets, sound system) were starting to age.

Dear Guest, Thank you very much for sharing your experience following your stay at the Sofitel Biarritz. It is a pleasure to read your positive words which have been communicated to all our Ambassadors. Looking forward welcoming you for a next visit on the Basque Coast. Best Regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Great room, great room service meal, overpriced and underwhelming brunch.

Customer review rating 4.5/5

Katrina Families - 05/11/2019 Confirmed reviews ALL

We loved the room with its fluffy bed and Hermès amenities. The room service meal was fantastic and the pool/spa facilities were very good, if a bit small. We felt very protected from the storm and excited to watch it. A very good point in a beachfront hotel. We were however quite disappointed by the brunch. We found it over-priced and my entrée (duck) was tough and flavorless. Our expectations were quite high at that price.. Not even a glass of wine nor a cup of coffee was included, and we had to pay (a lot) extra for a bottle of water.

Dear Guest, Thank you very much for sharing your experience with us following your recent stay at the Sofitel Biarritz le Miramar. It is a pleasure to read your positive words which have been communicated to all our Ambassadors who are dedicated to offer you Magnifique moments. However, we are sorry that your experience of the brunch did not meet your expectations. Your comments have been communicated to our Food & Beverage Director who will take the appropriate measures to avoid this problem again. Looking forward hosting you again. Best regards, Emmanuelle Cabannes-Mahé Communication & Quality Manager

Excellent Sofitel Service but hotel need improvements

Customer review rating 4.5/5

Ali K. Families - 30/10/2019 Confirmed reviews ALL

It was a nice relaxing family stay for eight nights. The staff was friendly and helpful. However compared to the standards set by other Sofitel hotels this facility needs renovation. In addition, we were given room where there was no lift access so we have to lift baby pram every time.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emmanuelle Cabannes-Mahé Directrice Communication et Expérience Clients

Not 5 stars

Customer review rating 4.5/5

Christopher V. I. Families - 28/10/2019 Confirmed reviews ALL

Overall disappointing considering the “5” stars and the price . A renovation of the infrastructure is well overdue and the service ( notably the restaurant) needs a little introspection

A lovely relaxing place to stay

Customer review rating 4.5/5

Anne M. Couples - 26/10/2019 Confirmed reviews ALL

Enjoyed the location, comfortable room, sea views, great breakfasts, the outdoor heated sea-water pool and the fact that English was spoken throughout the hotel.

Dear Guest, We very much appreciate the time you took to answer our satisfaction survey following your recent stay at the Sofitel Biarritz Le Miramar Thalassa sea & spa. It is a pleasure to read that your experience met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope we will have the pleasure to welcome you during a future trip in the Basque Country. Sincerely, Emmanuelle Cabannes-Mahé Communication & Quality Manager
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