ibis London Barking 2 stars

Customer review rating (ALL Rating) 4.4/5 457 reviews

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Highbridge road, IG11 7BA BARKING, United Kingdom

Description

Hotel extras

  • Cashless Hotel. Card payments only

  • Paid on-site outdoor parking

  • Excellent links to central London via Barking station

  • Westfield Stratford and ExCeL London located nearby

  • Easy access to London City Airport and Stansted Airport

Our accommodation(s)

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Hotel location

ibis London Barking

Highbridge road
IG11 7BA BARKING
United Kingdom

GPS:51.533763, 0.071733

Telephone
Fax +44 20 8477 4101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ibis London Barking Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at ibis London Barking Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  457 reviews

TripAdvisor Rating  3.5/5  655 reviews

Disappointing stay

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

I did ask reception to not give me a room close to the connecting doors on the first floor and they did. Very uncomfortable sleep with the movements and screeching connection door.

Dear Michael R., Thank you for sharing your feedback. I’m sorry to hear that your stay did not meet your expectations, and I sincerely apologize for the inconvenience you experienced. We regret that your request regarding room allocation was not fully considered, and I understand how this impacted your comfort. Your comments have been shared with our team to ensure we are more attentive to specific guest preferences in the future. I also apologize for the condition of the shower, sink, and carpet in your room. Cleanliness is extremely important to us, and I’ve addressed this with our housekeeping and maintenance teams to prevent such issues moving forward. We hope you’ll consider staying with us again, giving us the chance to provide you with a much-improved experience. Warm regards, Ionel Voicu General Manager Ibis London Barking

Good stay

Customer review rating 5.0/5

Michael Families - Confirmed reviews ALL

All very good in all areas, I would stay here again

Dear Michael Q., Thank you for your kind feedback! We’re delighted to hear that you had a good stay and found everything to your satisfaction. Knowing that you would choose to stay with us again means a lot to us. We look forward to welcoming you back soon! Warm regards, Ionel Voicu General Manager Ibis London Barking

Staff need basic training

Customer review rating 2.5/5

John J. Couples - Confirmed reviews ALL

Despite paying with £46 of Accor points we were charged the full rate even though the printed receipt was clear. Not what you need sorting this out after a 223 mile drive. Additionally, a amember of staff didn't understand the word "cereal" when I asked where it was, unbelievable.

Dear John J., Thank you for taking the time to share your experience with us. I’m truly sorry to hear about the issues you encountered during your stay, and I appreciate your bringing them to our attention. First, I deeply regret the inconvenience caused by the billing issue, especially after such a long drive. This is certainly not the experience we want for our guests. Please rest assured that I will personally review this matter and contact you directly to ensure it is resolved to your satisfaction. Additionally, I apologize for the communication challenge you experienced with our team. Your feedback highlights an area for improvement, and I will address this with the staff to ensure we are better prepared to assist with all guest requests. Regarding the noise from the main road, I understand how this could affect your stay, and I appreciate your feedback about the windows. While we aim to provide a comfortable and peaceful environment, we’ll explore ways to enhance this aspect of our accommodations. Thank you for staying with us, and I truly hope you’ll give us another opportunity to provide you with the seamless experience you deserve. Please don’t hesitate to reach out to me if I can assist further. Warm regards, Ionel Voicu General Manager Ibis London Barking

Awesome

TripAdvisor rating 5.0/5

robin s TripAdvisor review

The lady named Bhagi at the bar was very kind and courteous. Her friendly behavior and genuine care is really appreciated. She deserves a raise. Looking forward to have similar experience going forward. The bar and sit out area was well maintained.

Dear Robin, Thank you so much for your amazing feedback! We’re delighted to hear that Bhagi provided such kind and courteous service. Your recognition of her efforts means a lot, and we’ll be sure to share your compliments with her—she’ll be thrilled! We’re also glad you enjoyed the well-maintained bar and sit-out area. We look forward to welcoming you back for more wonderful experiences in the future. Warm regards, Ionel Voicu General Manager Ibis London Barking

Customer review rating 4.5/5

Sr Families - Confirmed reviews ALL

We stayed overnight with a child. Everything was fine except for the stand by bed provided for the child. This could be better. Otherwise, we had a good stay overnight. The room was clean and the facilities were as stated. The reception service was nice and kind. The hotel is decently well connected to the public transport.

Dear Suganya R., Thank you for sharing your feedback! We’re happy to hear that you had a good overnight stay and that you found the room clean, the facilities as expected, and the reception service friendly. We appreciate your comment regarding the stand-by bed for the child. We’ll take this into consideration as we look for ways to improve our services and ensure greater comfort for families. It’s also great to know that you found the hotel conveniently connected to public transport. We hope to welcome you back for another pleasant stay in the future! Warm regards, Ionel Voicu General Manager Ibis London Barking

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Other web-users rate our hotel

  • 295 reviews 7.7/10 Location
  • 521 reviews 6.5/10 Room
  • 445 reviews 8.4/10 Service
  • 19 reviews 7.5/10 WiFi
  • 281 reviews 7/10 Cleanliness
  • 163 reviews 6.3/10 Value
  • 153 reviews 6.3/10 Breakfast
  • 70 reviews 8.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.