Pullman Dubai Creek City Centre Hotel 5 stars

Customer review rating 4.5/5 10,391 reviews

ALLSAFE approved hotel

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Pullman Dubai Creek City Centre
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+ 28 Services

Hotel extras

  • Direct access to Deira City Centre Mall

  • Complimentary WIFI

  • Outdoor swimming pool

  • Family rooms

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • Air conditioned
  • Dubai International Airport Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Golf course 18 holes (nearby) Paying
  • Tennis
  • Boat excursions
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road
Baniyas Street
PO Box 61871
0000 dubai
united arab emirates

Tel: +97142941222

Fax: (+971)42954444

Check-in from 15h00

Check out up to 12h00

  • Dubai Metro Station :  Red Line Deira City Centre

  • By plane

    Abu Dhabi International Airport At 125km / 78 miles

  • By plane

    Dubai International Airport At 2km / 1 miles - Shuttle paying

  • By plane

    Sharjah International Airport At 35km / 21 miles

GPS :25.250571, 55.334701

Our accommodation(s)

All rooms and suites come with the comfortable Pullman signature bed sheets, a LED IPTV that can integrate with guests' devices, tea & coffee amenities, free high speed internet access and 24-hour room service.

Superior Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room, Twin Bed

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Family Room, King Size Bed

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

MEDLEY

Type of cuisine: International

Medley takes diners on a culinary trip around the world. This vibrant restaurant resonates to the sounds of live cooking. Come for the great food. Return for the show as talented chefs show off their skills and prepare food before you.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

THE T-LOUNGE BY DILMAH

Type of cuisine: Cafe

Serving hand-picked premium Ceylon Tea in partnership with Dilmah Tea, one of the finest tea companies in the world. Indulge in an unforgettable high-end tea experience and experience 'Artist Playground by Pullman', a true and dedicated art hub.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

AZURE

Wind down in leisure at this rooftop pool lounge while sipping cocktails and be amazed with the stunning views of the Old Dubai skyline.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

LA FABRIQUE

La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

EXECUTIVE LOUNGE

An added privilege for our Executive Level Guests, the Executive Lounge offers complimentary breakfast, afternoon tea, pre-dinner drinks, snacks, and private work stations within a contemporary, cozy environment. No access to children under 21.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 273

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Pullman Dubai Creek City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,391 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,032 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.5/5

Salem A. Business - 06/06/2021 Confirmed reviews ALL

Very comfortable

Well located

Customer review rating 2.5/5

Raad Business - 06/06/2021 Confirmed reviews ALL

It was not good but not bad

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Dubai Creek City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. With regards to your comments about the amenities not present in the room, please know that due to the current situation, these are always available upon request. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the meantime, please keep safe and be well. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

well looked after by all

Customer review rating 5.0/5

Lord L. I. Business - 05/06/2021 Confirmed reviews ALL

very good from start to finnish

Well located

Customer review rating 4.5/5

Dheya F. Solo - 05/06/2021 Confirmed reviews ALL

Very friendly and satisfied. The staff is very polite & helpful.

Perfect Stay

Customer review rating 5.0/5

Anonymous Families - 04/06/2021 Confirmed reviews ALL

My family enjoyed it it was perfect and the staff were so helpful especially the receptionist who completed the booking.

Good stay

Customer review rating 4.5/5

Tawana K. Families - 03/06/2021 Confirmed reviews ALL

Everything was perfectly clean and the staff very friendly and welcoming.

Good stay

Customer review rating 4.5/5

Gilbert T. Solo - 03/06/2021 Confirmed reviews ALL

Enjoyed everything, Room, Staff support, Gym, Pool, Breakfast! Outstanding house keeping(Suresh), access to the mall, breakfast variety, the realtime switchboard, aesthetics, and the duty manager!

well located

Customer review rating 3.5/5

Yza Couples - 03/06/2021 Confirmed reviews ALL

friendly staffs.. approachable and quick response.. view of creek is amazing..

Good stay

Customer review rating 5.0/5

Peter B. Families - 02/06/2021 Confirmed reviews ALL

It was so luxurious....well located....nice breakfast..so near to visiting places... Staff extremly good...kind . The best of all was fast response to each simple request.

Well located and staff very welcoming and helpful

Customer review rating 4.5/5

Clifford M. Solo - 02/06/2021 Confirmed reviews ALL

My stay went very smoothly and from the time I walked in I felt welcomed and attended to whenever it was required.

Good

Customer review rating 4.0/5

Sufian S. M. Business - 01/06/2021 Confirmed reviews ALL

Very good

Excellent location

Customer review rating 4.5/5

Mohamad A. K. Couples - 01/06/2021 Confirmed reviews ALL

Great hotel with an amazing location in a shopping mall and very close to metro station. But for a 5 stars hotel I think breakfast buffet should be richer and has more choices. But all over the stay was great. Also we got a 10% discount when we checked out. Amazing staff with full respect.

Comfortable stay

Customer review rating 4.0/5

Rebecca J. Families - 31/05/2021 Confirmed reviews ALL

The room was spacious and lovely, a little dated but functional. The only issue was the lighting in the living room was not conducive for reading or working, especially at night. The breakfast was standard, not particularly great. Loved the croissants, they were the best! The service was slow, it seemed the staff was pressured because they were so few.

Easily accessible and great variety of Attractions

Customer review rating 4.0/5

M. K. N. Couples - 31/05/2021 Confirmed reviews ALL

I was really please by the easy access available through the Mall, It made it very convenient to buy things that you might need during your stay. The only thing I would prefer would be the ability to check in early. Special thanks to Miss Asma OR Miss Aqsa who helped us with the registration, she was extremely welcoming and kind. Would definitely be coming back.

Great location

Customer review rating 5.0/5

Michal S. Solo - 31/05/2021 Confirmed reviews ALL

Perfect front desk team Superb breakfast Super clean rooms

Good stay

Customer review rating 5.0/5

Anonymous Couples - 31/05/2021 Confirmed reviews ALL

Very good hotel and nice as well all team are perfect special Duty manager his name Hani and cleaning in the room very good

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at the Pullman Dubai Creek City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being attached to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Pullman Dubai Creek City Centre will be as pleasant as the previous one. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good Stay

Customer review rating 4.5/5

Hazem A. Business - 30/05/2021 Confirmed reviews ALL

Good hospitality and good service, very friendly staff

Dear Valued Guest, We wanted to acknowledge your thoughtful review following your recent stay at the Pullman Dubai Creek City Centre. We agree that it is all about that personal and attentive service which you found to be the case overall. We look forward to your next visit with us. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

FINE

Customer review rating 3.0/5

Khalfan A. (. Business - 29/05/2021 Confirmed reviews ALL

The hotel is in good location having international brand but the hotel room is not in the standard five star hotel. Time for renovation especially the bathroom.

Dear Valued Guest, Thank you for sharing your review following your recent stay at the Pullman Dubai Creek City Centre. Whilst an apology will regrettably alter the outcome of your experience, we do extend it with sincerity. We are very fortunate to have the perfect location and with very dedicated ‘Heartists’ who understand that it is all about the guest experience. Your comments about the condition of our room are well noted and we have already laid down plans to improve the accommodation experience. We remain focused on continuous excellence, and hope that you will find that to be the case on your next visit. In the meantime, please keep safe and be well. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good stay

Customer review rating 3.5/5

Rakesh R. Solo - 29/05/2021 Confirmed reviews ALL

Good stay

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Stay was OK

TripAdvisor rating 3.0/5

allergycenter Business - 19/04/2021 TripAdvisor review

I regularly visit Dubai every month to visit my clinic and always stay in Pulman Deira. It was always wonderful and always felt it as my 2nd home. This time I felt a bit not comfortable. Anyway I must appreciate Miss Asia and Michelle at the front desk

Dear Valued Guest, First of all, thank you for your consistent loyalty to Accor and Pullman Dubai Creek City Centre in particular. You have been one of our loyal and elite members and it has been a sheer pleasure serving you. We are disheartened to hear that your last visit with us was not up to your usual expectations. Whilst an apology will regrettable not alter the outcome of your experience, we do extend it with sincerity. Rest assured that all your comments will be taken seriously to ensure that we always improve the quality of our services. Also, thank you for appreciating Aqsa and Michelle. They were thrilled to read your comments about them. We look forward to many more visits over time. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager

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