Pullman Dubai Creek City Centre Hotel 5 stars

Customer review rating 4.5/5 9,897 reviews

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Pullman Dubai Creek City Centre
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Hotel extras

  • Direct access to Deira City Centre Mall

  • Complimentary WIFI

  • Outdoor swimming pool

  • Family rooms

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Dubai International AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Golf course 18 holes (Nearby)Paying
  • Tennis
  • Boat excursions
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road
Baniyas Street
PO Box 61871
0000
dubai
united arab emirates

Tel: +97142941222

Fax: (+971)42954444

Check-in from 15h00

Check out up to 12h00

  • Dubai Metro Station :  Red Line Deira City Centre

  • By plane

    Abu Dhabi International Airport At 125km / 78 miles

  • By plane

    Dubai International Airport At 2km / 1 miles - Shuttle paying

  • By plane

    Sharjah International Airport At 35km / 21 miles

GPS :25.250571, 55.334701

Our accommodation(s)

All rooms and suites come with the comfortable Pullman signature bed sheets, a LED IPTV that can integrate with guests' devices, tea & coffee amenities, free high speed internet access and 24-hour room service.

Superior Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room, Twin Bed

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Family Room, King Size Bed

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

MEDLEY

Type of cuisine: International

Medley takes diners on a culinary trip around the world. This vibrant restaurant resonates to the sounds of live cooking. Come for the great food. Return for the show as talented chefs show off their skills and prepare food before you.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE T-LOUNGE BY DILMAH

Type of cuisine: Cafe

Serving hand-picked premium Ceylon Tea in partnership with Dilmah Tea, one of the finest tea companies in the world. Indulge in an unforgettable high-end tea experience and experience 'Artist Playground by Pullman', a true and dedicated art hub.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AZURE

Non contractual photo

Wind down in leisure at this rooftop pool lounge while sipping cocktails and be amazed with the stunning views of the Old Dubai skyline.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Sun

LA FABRIQUE

Non contractual photo

La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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EXECUTIVE LOUNGE

Non contractual photo

An added privilege for our Executive Level Guests, the Executive Lounge offers complimentary breakfast, afternoon tea, pre-dinner drinks, snacks, and private work stations within a contemporary, cozy environment. No access to children under 21.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 273

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Pullman Dubai Creek City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,897 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,817 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very well prepared and a pleasant stay in spite of COVID-19 situation

Customer review rating 4.5/5

Jean P. A. Business - 14/09/2020 Confirmed reviews ALL

I was impressed and felt safe with the precautions taken during my stay to ensure everyone's safety due to the current pandemic situation on our planet. Pullman DCC is my second home and will remain my primary choice of stay for all my visits to Dubai.

Great decision to choose Pullman Deira Creek City Centre!

Customer review rating 4.5/5

Jools B. Couples - 09/09/2020 Confirmed reviews ALL

We chose to stay in Pullman upon our friend's recommendations. Plus points: 1. Very efficient check-in and check-out process. 2. Breakfast buffet (assisted buffet) is !! 3. The room (Jr Suite) we had was big and clean, and had a great view of the Creek and surrounding areas 4. Location is great! The hotel is connected to Deira City Centre mall, so there's no need to get burned by the summer sun. The hotel also offers great views of the creek and the city 5. The service was amazing! From the personalized service, to the details they took note of (we celebrated my wife's birthday--thank you for the cake!), to the late checkout yesterday, to the free drinks at le fabrique (as the executive lounge is still closed) We were apprehensive at first because we wanted to stay at a beach resort, but we realized quite quickly that we made the right choice-- Being a business hotel, most other guests will have finished their breakfasts quite early so less crowds in the morning, and as most will be in their meetings by 10:00am, we had the pool to ourselves! We wouldn't get this in a beach resort. Plus, having the mall right next door meant we can easily watch a movie after a swim. Thank you everyone! We will definitely recommend Pullman Creek City Centre to our friends.

Dear Valued Guest, Firstly, we would like to thank you for your wonderful review following your stay at Pullman Dubai Creek City Centre. It is only with your feedback that we are able to create exceptional memories for our guests. Delighted to read that you liked our breakfast. We are certainly very fortunate to have this perfect location, in close proximity to so many wonderful attractions, the most significant points of interest, and not to be forgotten, the choicest shopping in the city but above all, I am excited to know that what you most valued was the service provided by our staff and that you found them helpful. Please rest assured that your comments with our team members, who will surely be thrilled and encouraged to know that you enjoyed you stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre
Customer review rating 4.5/5

Sk Business - 08/09/2020 Confirmed reviews ALL

The experience was good overall, staff were always very friendly and helpful. I only experienced two issues: 1) I was informed that due to corona, room cleaning would only be provided if the guest asked for it, which I really appreciate. But, I was called in the room several times if I wanted cleaning, and housekeeping knocked on the door twice asking if I wanted cleaning. It felt like a disturbance. 2) The pillows were extremely lumpy and felt old. I understand that everyone has different pillow preferences, but lumpy pillows are not anyone's preference.

Perfect Stay

Customer review rating 4.5/5

Mohamed I. Solo - 07/09/2020 Confirmed reviews ALL

* A warm welcome from You desk staff Michele, she was so kind and giving me quick briefing while she is processing my check in . and gave me all information regard the hotel facilities and access . * The room was quite and very clean and sanitized.

Dear Valued Guest, Thank you for taking the time to share this nice review following your recent stay at the Pullman Dubai Creek City Centre Residences. It is always reassuring to us when we read that a regular guest has returned to Pullman Dubai Creek City Centre Residences and found the overall stay even better than ever. We never take anything for granted, and know that it is a daily challenge to be as close to our guests and team members as possible and keep on top of all the details. It is true that we have a passionate team of ‘Heartists’ that thrive on giving their very best to each and every guest. Thank you for highlighting that as it appeared to you as effortless. I hope to have the pleasure of welcoming you back again to Pullman Dubai Creek City Centre Residences. Always keep safe. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Friendly and Welcoming

Customer review rating 4.5/5

Chris C. Business - 05/09/2020 Confirmed reviews ALL

Although the duration of my stay at the hotel was rather brief, I was thoroughly impressed by the hotel; warm, friendly welcoming staff as well as clean, neat and comfortable rooms.

Dear Valued Guest, What a fantastic feedback you have sent us following your recent visit at the Pullman Dubai Creek City Centre. It was really wonderful to read that you were impressed with the service rendered by our passionate and caring team. The fact that you are made to feel safe and comfortable is exactly what we love to hear, and that you say, “warm and friendly welcome” is also the best compliment we could hope to receive. We look forward to having the chance to welcome you back whenever you can return to Dubai. Always keep safe. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Excellent Stay

Customer review rating 4.5/5

Neil F. Couples - 26/03/2020 Confirmed reviews ALL

Despite severe government restrictions imposed on all hotels the staff and management went out of their way to ensure that we were comfortable

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Comfortable stay

Customer review rating 4.5/5

Shyamala Business - 25/03/2020 Confirmed reviews ALL

The hotel offers amazing comfort and services. The staff has been courteous and helpful at all times.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

My second home whenever I'm in Dubai

TripAdvisor rating 4.5/5

larraine21 Business - 23/03/2020 TripAdvisor review

This have been my second home whenever I am in Dubai. What I love in Pullman Dubai Creek City Centre are the location and the superior hospitality of staff from reception to the business lounge. They are thoughtful enough to always check on me and allow me to check in online whenever possible.

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at the Pullman Dubai Creek City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. Kind Regards, Reda Zerrouk Hotel Manager

Exceptional stay

Customer review rating 4.5/5

Greg C. Couples - 21/03/2020 Confirmed reviews ALL

Staff were exceptional, particularly Shivam on the front desk. The room was perfect including the bed, bathroom, amenities provided and the view. Location near the Deira City Centre metro station made it very easy the get around the city. Location was also great because of attachment to the CityCenter Mall and airport. Through no fault of the hotel, many of the facilities were closed because of the Covid-19 virus. It would have been nice to utilize some of them. I'm sure they were exceptional too. Highly recommend this hotel to anyone staying in Dubai.

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at the Pullman Dubai Creek City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being attached to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Pullman Dubai Creek City Centre will be as pleasant as the previous one. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Great location and customer service

Customer review rating 4.5/5

D H. Couples - 20/03/2020 Confirmed reviews ALL

Stayed whilst awaiting flight back to Australia during covid 19 situation. Found the staff to be extremely helpful during a difficult and stressful situation. Nothing was too much trouble. Thanks to everyone.

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located

Customer review rating 4.5/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

Had a great stay, the staff were always so kind and willing to help with absolutely any inquiry i may have had.

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located

Customer review rating 4.5/5

Rajendran S. Solo - 18/03/2020 Confirmed reviews ALL

Good service with the current facilities

Dear Valued Guest, Many thanks for your succinct feedback following your stay at Pullman Dubai Creek City Centre. Indeed, we are so blessed with prime location being attached to one of the best malls in Dubai, Deira City Centre Mall. Thank you for highlighting the good service of our passionate Heartists. It is in those thoughtful details that go unnoticed by you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good Stay

Customer review rating 4.5/5

Imran A. S. Solo - 18/03/2020 Confirmed reviews ALL

Short stay but good stay always very happy

Dear IValued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Very good stay

Customer review rating 4.5/5

G. Couples - 18/03/2020 Confirmed reviews ALL

Very good hotel great heated pool. Good food.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at the Pullman Dubai Creek City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good stay

Customer review rating 4.5/5

Khaled Solo - 17/03/2020 Confirmed reviews ALL

Thanks for everything. And I enjoyed.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good stay

Customer review rating 4.5/5

Alex Solo - 16/03/2020 Confirmed reviews ALL

This has been a great stay. Many thanks to Nagesh for doing my laundry, Masuri to always clean my room, Beatrice and Jil to seat me in in the restaurant, also Ali for being very kind. Just the gym should have a bit more machines, specifically for training the lower back area.

Dear Valued Guest, Thank you for reviewing your recent stay at the Pullman Dubai Creek City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf especially to Nagesh, Masuri, Beatrice, Jill and Ali for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Location and friendly staff...

Customer review rating 4.5/5

Ikram E. Friends - 16/03/2020 Confirmed reviews ALL

Excellent hotel and location.very convenient inside the mall access wise and spacious clean rooms.

Dear Valued Guest, We would like to thank you for sharing your fantastic review following your stay at Pullman Dubai Creek City Centre. We are certainly very fortunate to have this perfect location, in close proximity to so many wonderful attractions, the most significant points of interest, and not to be forgotten, the choicest shopping in the city! We are delighted that you considered your dealings with our Heartists helpful! What a compliment to the team that you also describe them as excellent! We look forward to your return visit. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Very nice hotel

Customer review rating 4.5/5

Dag Business - 16/03/2020 Confirmed reviews ALL

Very nice hotel situated close to the airport (by taxi/car, walking not an option). Modern, confortable, beds are just perfect !

Dear Valued Guest, We appreciate you sharing to us your feedback following your stay at Pullman Dubai Creek City Centre. It is so true that we are blessed to have the perfect location adjacent to one of the best malls of Dubai, City Centre Deira Mall. A great leisure, entertainment and shopping retreat just at the doorstep. For being in a choice location, just 10 minutes away from the Dubai International Airport and shopping district and yet you found the room most comfortable and spotless. We look very much forward to your next visit! Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

fantastic stay

Customer review rating 4.5/5

Jonathan Business - 15/03/2020 Confirmed reviews ALL

home away from home

Dear Valued Guest, Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Awesome Experience

Customer review rating 4.5/5

Loraine Business - 14/03/2020 Confirmed reviews ALL

All staff is very friendly and helpfull

Dear Valued Guest, We wanted to acknowledge your thoughtful review following your recent stay at the Pullman Dubai Creek City Centre. We agree that it is all about that personal and attentive service which you found to be the case overall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

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