Mercure Queenstown Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 1,686 reviews

Hotel extras

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

  • ALLSAFE Certification

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Choose from a choice of Garden View standard rooms or spacious Lake View rooms. Superior room amenities in both room options.

Hotel location

Mercure Queenstown Resort

Sainsbury Road, Fernhill, Private Bag 50071
New Zealand

GPS:-45.038529, 168.638685

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,686 reviews

TripAdvisor Rating  4.0/5  1,897 reviews

Great location and view

Customer review rating 4.5/5

N M. Families - Confirmed reviews ALL

We only stayed one night but found the room to be very comfortable, the staff to be very friendly and accommodating and the view excellent.

Dear Nishad M., Thank you for choosing to stay at Mercure Queenstown Resort and for taking the time to share your feedback. We're delighted to hear that you had a great stay with us and enjoyed our location in Queenstown, which means we have such outstanding views. It's fantastic to know that you appreciated the lake view. Our team takes pride in ensuring that our guests feel comfortable and well taken care of. We're thrilled to learn that you had such a positive experience with us and that our staff were friendly and helpful. We look forward to welcoming you back and providing you with another exceptional stay. Thank you once again for your kind review, and we hope to have the pleasure of serving you again in the near future. Warm regards, Amy McMahon Assistant Manager Mercure Queenstown Resort

Great Views, Close to town

Customer review rating 3.5/5

Henrietta A. Families - Confirmed reviews ALL

Staff were helpful and friendly. We loved the view from the resort and the breakfast and restaurant. Also, location was Great.

Location , staff , services were amazing

Customer review rating 5.0/5

M. Families - Confirmed reviews ALL

Extremely happy about my stay, loved everything about the resort.

Great spot

Customer review rating 4.5/5

Junine S. Families - Confirmed reviews ALL

Warm and friendly

Fantastic stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Nice and relaxing great room

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Other web-users rate our hotel

  • 524 reviews 8.1/10 Location
  • 1,438 reviews 7.9/10 Room
  • 1,246 reviews 8.6/10 Service
  • 18 reviews 5.6/10 WiFi
  • 445 reviews 5.4/10 Food
  • 411 reviews 5.9/10 Cleanliness
  • 319 reviews 6.9/10 Breakfast
  • 238 reviews 6/10 Value

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