Mercure Porto Centro Santa Catarina 4 stars

Customer review rating (ALL Rating) 4.6/5 1,386 reviews

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Description

Hotel extras

  • 7 min walk Torre dos Clérigos, 3 min Café Majestic, 10 min Ribeira do Porto

  • Fully renovated public areas.

  • Big family rooms with extra bed

  • Restaurant with Portuguese and Mediterranean flavors

Our accommodation(s)

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Hotel location

Mercure Porto Centro Santa Catarina

Praca da Batalha 116
4049-028 PORTO
Portugal

GPS:41.145367, -8.607568

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A BICICLETA

A Bicicleta restaurant provides a distinguished and welcoming atmosphere in which to enjoy city views. Sample the best specialties Portuguese cuisine has to offer accompanied by a good port wine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,386 reviews

TripAdvisor Rating  4.0/5  1,260 reviews

Certificate of excellence 2024

Great staff good location room is tired and could use some love

Customer review rating 4.5/5

C T. Couples - Confirmed reviews ALL

People who work here are amazing and that is why I marked an 9 rather than a 7 the room is a little bit tired and not what is expected of a **** star property I booked with my Accor points and wonder if this had something to do with the room choice.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

Great location for walking the old town & close to the Hop on Hop Off bus tours

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Friendly & knowledgeable staff who truly enjoy working at the hotel. Breakfast had a good selection of food items. The lounge & restaurant staff were great. We particularly enjoyed the server, Rubi. She was engaging, friendly & quite delightful!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

Great location, extremely helpful staff!

Customer review rating 5.0/5

Steedman A. C. L. Couples - Confirmed reviews ALL

Wonderful two day stay in central Porto. The hotel was very conveniently located, a. the staff was helpful beyond expectations. Would definitely stay there again!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay a. hope to see you again very soon. Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

Very well located and extremely comfortable.

Customer review rating 5.0/5

Mary O. Friends - Confirmed reviews ALL

Hotel has a great vibe, staff were courteous and friendly. Breakfast times were great and I loved the decor.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

Almost perfect

Customer review rating 4.5/5

Monika Families - Confirmed reviews ALL

* Great location. I think you just can't be in a better spot that would be closer to everything you would like to see in Porto. * Amazing staff. Professional, polite and helpful. Special regards to Ms Monika at the reception desk. My kids loved the little welcome gifts they got from her. I must say those kinds of small gestures towards kids are something I always pay attention to as they don't cost much but at the same time make all the difference to us parents. * Good breakfasts. I liked the variety of choice although from visits in other Mercures or Novotels I know that it could be even wider. For example it's a pity that there was only one day we had pancakes. I also didn't like that each time I had to ask and wait for a baby high chair. I totally wouldn't mind getting it myself if only it was there waiting somewhere in a visible spot. On the day we were leaving, as we couldn't have normal breakfast at the hotel, we got breakfast bags with sandwich, drinks and some snacks. It was very nice that we were not left empty handed (or "empty stomached" ;P for that matter). * Nice room. We had a junior suite which from the photos looked smaller than it actually was. It turned out to be just fine for a family of 2+2. It could use some more storage space though like clothes hangers by the door or some extra shelf/little table by the sofa that was our extra bed. The lighting also needs some adjustments as in generał it's too dark to comfortably read in bed. * No parking or no parking slots (not sure which one was that) but at the same time we got a map with some private parkings available in the area. Very thoughtful. In general I highly recommend this hotel. When visiting Porto again I will definitely choose it again.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

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Other web-users rate our hotel

  • 996 reviews 9.1/10 Location
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  • 1,100 reviews 9.3/10 Service
  • 11 reviews 8.3/10 WiFi
  • 590 reviews 8.8/10 Breakfast
  • 511 reviews 5.8/10 Comfort
  • 308 reviews 8.9/10 Cleanliness

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