Novotel Phuket Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,040 reviews

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Description

Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach – Green Key certified for sustainable hospitality

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Our accommodation(s)

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Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd, PATONG, KATHU
83150 PHUKET
Thailand

GPS:7.907879, 98.297639

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,040 reviews

TripAdvisor Rating  4.5/5  5,721 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Peter J. S. Families - Confirmed reviews ALL

A very enjoyable but short stay in a great hotel. Wish we could have stayed longer

Customer review rating 1.0/5

Kenneth C. Families - Confirmed reviews ALL

We booked a room with pool access for 5 days, but we ended up checking out after 2 days booking a cheaper and much better hotel. The rooms with pool access are very old and have very low ceilings which felt like being in a cave. The pool access rooms also have the worse location at the hotel, because the view towards the pool is a metal fence with a little green in front. It is difficult to see from the pictures how the rooms and pool access area really is like, but I will definitely not recommend booking your stay at Novotel Phuket Resort. You can find much better and nicer hotels which are even cheaper on Phuket. The staff at the hotel were nice and service minded, and it wasn’t their fault that the hotel was such a bad experience

Always great experience with u guys ;)

TripAdvisor rating 5.0/5

Mwmel83 TripAdvisor review

People are genuinely v happy working there, it’s great to see familiar faces which we recognise so many of them ;) ty Novotel for being this big family to us, always feel welcome with Baw’s and friends sincere smiles. Also with special thanks to Frankie for your great service and for brining big smiles to my girls up with Novotel’s iconic elephant! We always look forward to Kids’ cooking lesson with yr executive chef Som Sak !! Great location, great service and great people working together ;) May u attract many good people to yr Hotel! Food is great too!

Dear Mwmel83, Thank you so much for your heartfelt review! We’re truly grateful for your continued trust and delighted to hear that each stay with us feels welcoming and familiar. It’s wonderful to know that Baw, Frankie, Chef Som Sak, and the rest of our team helped make your visit special your kind words mean a lot to them. We’re glad you enjoy the activities, the food, and the warm atmosphere we strive to create. Your appreciation inspires us to keep delivering great experiences. We look forward to welcoming you and your family back again soon! Warm regards, Kath Guanco Guest Experience Manager

Customer review rating 5.0/5

Snehil S. Families - Confirmed reviews ALL

The rooms were spacious and the staff was helpful. The breakfast buffet was excellent. Overall a pleasant stay.

Customer review rating 4.0/5

Bina C. Friends - Confirmed reviews ALL

The staff was always lovely and so helpful, all of them we met especially. The location of the hotel is one of the best, and so are the views. Room was nice, didn't appreciate the cold water in the shower though.

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Other web-users rate our hotel

  • 868 reviews 9.3/10 Location
  • 1,197 reviews 8.1/10 Room
  • 1,432 reviews 8.4/10 Service
  • 14 reviews 6.7/10 WiFi
  • 553 reviews 7.8/10 Breakfast
  • 400 reviews 6.7/10 Cleanliness
  • 63 reviews 8.3/10 Wellness Area

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