Mercure Reggio Emilia Centro Astoria 4 stars

Customer review rating (ALL Rating) 4.5/5 427 reviews

Mercure Reggio Emilia Centro Astoria - Image 1
Mercure Reggio Emilia Centro Astoria - Image 2
Mercure Reggio Emilia Centro Astoria - Image 3
Mercure Reggio Emilia Centro Astoria - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • A few steps from Romolo Valli Theater

  • A wonderful veranda to relax with drink and snacks

  • Private underground pay parking

  • Small pets allowed with extra charge

  • a few kilometers from the Mediopadana High Speed ​​station

Our accommodation(s)

Single Bed

Standard Room with 1 three-quarter size bed

  • One person
  • 15 / 161 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Park view

Hotel location

Mercure Reggio Emilia Centro Astoria

Viale Leopoldo Nobili N°2
42121 REGGIO EMILIA
Italy

GPS:44.702637, 10.632107

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  427 reviews

TripAdvisor Rating  4.0/5  888 reviews

Certificate of excellence 2023

well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

stayed previously - remained upto expectations

Dear Mrs Julie, We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

An excellent, well located establishment near to the city centre as well as the transport hubs.

Customer review rating 5.0/5

Geophrey M. Couples - Confirmed reviews ALL

We visited on my wife's birthday weekend. Now, I would like to focus on the human element. Valentina and Martina went out of their way to help with gifts for my wife. They were so friendly and welcoming, that we consider them our friends. I am sure this is the face of the hotel which will bring us back to Reggio Emilia.

Dear Geophrey M., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

Well located - great staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Good hotel, great location, great staff. My only gripe is the pillows they are not comfortable at all. They are too hard and thin. Some softer pillows would be great - perhaps have 2 soft and 2 hard so guests can choose.

Dear Simon J., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one but with better pillows! Kind regards Greta Reservations Manager

No sleep :(

Customer review rating 2.0/5

Marie Business - Confirmed reviews ALL

Good central hotel however our room was very noisy as there was some sort of pipe/plumbing issue.Really loud all night! There was no room to move rooms-had next to no sleep for the week :(

Dear Marie S., Thank you for taking the time to tell us about your experience at the Mercure Reggio Emilia Centro Astoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberto Anceschi General Manager

Disappointing

Customer review rating 0.5/5

Tony Business - Confirmed reviews ALL

Only hotel I have ever stayed in where you cannot use an iron in the room!

Dear Anthony H., Thank you for taking the time to tell us about your experience at the Mercure Reggio Emilia Centro Astoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberto Anceschi General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 343 reviews 9.5/10 Location
  • 310 reviews 6.8/10 Room
  • 324 reviews 9.5/10 Service
  • 6 reviews 9/10 WiFi
  • 183 reviews 7.9/10 Breakfast
  • 120 reviews 4.2/10 Vibe
  • 75 reviews 9/10 Cleanliness
  • 42 reviews 5.8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Reggio Emilia