Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.5/5 2,528 reviews

Hotel extras

  • Ideal for business meetings and close to the centre

  • Modern and spacious rooms with minibar, desk and sofa

  • ALLSAFE Bureau Veritas label

  • Meeting rooms and fitness centre on-site

  • 20 minutes walk and 10 minutes by tramway from Luxembourg City Center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Enjoy our spacious executive suite: King-size bed (180 x 210 cm), sofa bed for up to 2 people, Nespresso coffee machine, bathroom with tub & shower, bathrobe & slippers, and complimentary minibar.

Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.620998, 6.146072

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,528 reviews

TripAdvisor Rating  4.0/5  1,283 reviews

Certificate of excellence 2022

not happy

Customer review rating 2.0/5

Aj Business - Confirmed reviews ALL

When checking in the reception told me I cannot have the type of room they always give me. Not really nice nor welcoming.

Dear Guest, First of all, I would like to thank you for taking the time to answer our satisfaction survey regarding your recent stay. I’m deeply sorry that your experience did not meet your expectation. I’m sorry, offer you an upgrade was not possible this time due to availability. Concerning your bedroom, please allow me to express my apologies. We truly value all feedback from our guests, because it gives us the opportunity to constantly improve the quality of our services; thank you for sharing it. We look forward to welcoming you again for a much more enjoyable stay in the future. Sincerely, Bram Maes Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Pleasant stay Good location for the European institutions and access to the Tram into the city

Dear Guest, I appreciate the time you have taken to review your stay with us. I am delighted that you enjoyed your stay and appreciated our convenient location. We value the opinions of our guests and I will certainly be considering your feedback. We hope to welcome you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

satisfactory stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

good location friendly and helpful staff room clean but very basic. Tired decor, bedroom and bathroom could do with a revamp one bottle of water unsatisfactory for a two night stay tv didn't work

as expected

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

it was short stay so nothing special to comment

Dear Guest, Thank you for taking the time to share your feedback regarding your stay. It is very rewarding to know that your experience met expectations. It would be a pleasure to welcome you back on another occasion. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Can be improved

Customer review rating 3.5/5

Farhang Families - Confirmed reviews ALL

In some areas it needs real improvement. There are no toiletries, minibar was empty and they told me what ever I need, I must buy myself and put it in the fridge. So it was not a minibar but only a mini empty fridge. Very difficult to find main entrance. Staff are friendly.

Dear Guest, I would like to thank you for taking the time to share your opinion with us regarding your stay. While I am pleased that you appreciated our professional and courteous team, I am sorry that you were not entirely happy with your stay. For your next stay, perhaps you would prefer to book an executive room, which includes a Nespresso machine, a mini bar, filled with local soft drinks, beers, and snacks, plus additional amenities such as bathrobes, slippers and Nespresso Coffee Machine. Although not all amenities are provided systematically in each room but they are available upon request. We hope to welcome you back on a future occasion. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

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Other web-users rate our hotel

  • 878 reviews 9/10 Location
  • 1,264 reviews 7.2/10 Room
  • 1,235 reviews 9.2/10 Service
  • 29 reviews 7.8/10 WiFi
  • 691 reviews 8.1/10 Breakfast
  • 533 reviews 8.5/10 Cleanliness
  • 349 reviews 5.8/10 Value

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