Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.4/5 2,517 reviews

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Description

Hotel extras

  • Ideal for business meetings and close to the centre

  • Modern and spacious rooms with minibar, desk and sofa

  • Meeting rooms and fitness centre on-site

  • 20 minutes walk and 10 minutes by tramway from Luxembourg City Center

Our accommodation(s)

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Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.620998, 6.146072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Dans le noir ? Luxembourg

More than a restaurant, Dans le Noir? Luxemburg is a place with a unique concept where you dine in total darkness. Served and guided by visually impaired guides-waiters, dive into the heart of an unusual and original experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,517 reviews

TripAdvisor Rating  4.0/5  16 reviews

Certificate of excellence 2023

good stay

Customer review rating 4.5/5

Santosh V. Business - Confirmed reviews ALL

well locates

Dear Santosh, Thank you for taking the time to review your stay. We are thrilled to hear that your time at the hotel was enjoyable. Your satisfaction is our top priority and receiving such positive sentiments is truly rewarding for our team. However, we have taken note of your comments regarding the variety of our menu. We understand that dining options are an important part of the guest experience and apologize if our offerings did not meet your expectations for variety during your extended stay. Our culinary team strives to provide a selection that caters to a wide range of tastes, including local and international cuisine, and we are continuously looking to improve. It is nevertheless wonderful to know that our strategic location contributed positively to your experience. We take great pride in our hotel's convenient positioning, ideal for exploring the beautiful city of Luxembourg and its attractions. We hope to see you again in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Goo stay

Customer review rating 3.5/5

Mf Business - Confirmed reviews ALL

Stayed at Novotel for three nights. Hotel seems going through a major remodeling phase, breakfast room was moved to a smaller space not easy to reach.

Dear Guest, I would like to thank you for taking the time to share your review with us. We regret to hear that certain aspects of your stay at Novotel Luxembourg Kirchberg did not fully meet your expectations. Our hotel is indeed undergoing renovations to enhance our facilities and provide our guests with a superior experience. During this transitional period, we have relocated our breakfast service to ensure that we continue to offer this amenity without interruption. Your feedback regarding the accessibility of the breakfast area is greatly appreciated, and we are exploring ways to improve the experience. Additionally, we understand the importance of effective communication and are committed to ensuring our staff is proficient in English to better serve our international guests. I hope that we can welcome you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

High cost low budget hotel

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Hotel was under construction, rooms were hot, no air conditioning and broken shower.. was business travel but lacked the basic found at all other hotels. Would not recommend

Hotel not yet fuctioning with a bar and proper restaurant

Customer review rating 3.5/5

Tim W. Business - Confirmed reviews ALL

Comfortable rooms but bo bar and restaurant

Dear Tim, I appreciate the time you have taken to review your stay with us. We are pleased that you found the rooms comfortable, offering a cozy retreat during your time with us. Our team takes great pride in providing a welcoming atmosphere and it is rewarding to know this aspect met your expectations. However, we acknowledge your concerns regarding the absence of our usual restaurant services during your visit. We are currently enhancing our dining facilities to enrich the guest experience, which has led to temporary adjustments, such as partnering with local establishments to ensure diverse dining options are still available to our guests. Additionally, we appreciate your input on the meeting room setup and will certainly review these arrangements to ensure they are optimal for the comfort and success of our guests' events. I hope to welcome you back on a future occasion. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Perfect

Customer review rating 5.0/5

Anna Families - Confirmed reviews ALL

Very friendly staff, great room, great location, all excellent

Dear Guest, We acknowledge with thanks your high rating about your recent stay. We are thrilled that your interactions with our team were so rewarding and that the comfort and aesthetics of your room contributed to a memorable stay. It is gratifying to know you also found our location to be convenient for your needs. Our staff takes great pride in catering to our guests' needs the best way we can, and we’re delighted to hear that we've met your expectations. We are fortunate to be situated in the heart of the modern Kirchberg area, offering easy access to nearby European institutions and cultural venues like the Luxembourg Philharmonic. We are glad this enhanced your visit, allowing you to make the most of what Luxembourg has to offer. Moreover, we appreciate your acknowledgement of our efforts in providing excellent service and accommodation. We look forward to the pleasure of welcoming you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

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Other web-users rate our hotel

  • 1,009 reviews 8.8/10 Location
  • 1,478 reviews 7.7/10 Room
  • 1,268 reviews 8.6/10 Service
  • 36 reviews 5.7/10 WiFi
  • 789 reviews 8.1/10 Breakfast
  • 580 reviews 8.6/10 Cleanliness
  • 52 reviews 3.4/10 Bar
  • 17 reviews 2.7/10 Pool

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