ibis Graz

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ibis Graz 3 stars

Customer review rating (ALL Rating) 4.4/5 171 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Transportation links with 4 trolleys & 6 bus lines close to the hotel!

  • Underground garage next to hotel - cheaper tickets available

  • Spacious breakfast room with a nice view!

  • Snacks and drinks available at the bar 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Graz

Europaplatz 12
8020 GRAZ
Austria

  • By plane

    GRAZ THALERHOF At 12km / 7 miles

  • By car

    A2 GRAZ OST At 10km / 6 miles

  • By car

    A2 GRAZ WEST At 8km / 5 miles

  • By car

    A9 GRAZ NORD At 7km / 4 miles

  • By car

    A9 GRAZ WEST At 7km / 4 miles

  • By train

    HAUPTBAHNHOF At 0km / 0 miles

GPS:47.073278, 15.417949

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our accommodation(s)

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an ibis room.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft

Our guest reviews

Our guest reviews for
ibis Graz

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  171 reviews

TripAdvisor Rating  4.0/5  636 reviews

Nice personal , but hotel is to worn out

TripAdvisor rating 2.0/5

paulcX6548CY TripAdvisor review

Nice personal , but hotel is to worn out. It need to be refurbished as it look everything is allready worn out . Matress was to bad, used, woke up with backpain. For that price is to high for the confort

Dear Paul C., thank you very much for sharing your opinion. We are very sorry that you did not have a good night's sleep! However we are very surprised by your remark about the mattress as most of our customers find our "ibis sweetbeds" very comfortable. We appreciate that it is a question of personal preferences and customs and we really regret if we did not meet your penchants at all! Once again we are very grateful for your feedback and do apologize for all inconveniences we caused you! Sincerely yours, Marc

Very nice hotel

TripAdvisor rating 5.0/5

23henriquec Business - TripAdvisor review

The check-in starts with some very nice people welcoming you. The room is as good as expected for a Ibis Hotel and the localization is the best. In front of train station, close to supermarket and many other attractions.

Dear Henrique C, thank you very much for this kind and detailed review! We were very pleased to read that you enjoyed your stay with us. Kind regards Marc

Very convenient for the station

Customer review rating 4.0/5

Paul Couples - Confirmed reviews ALL

The stay was good and the staff were great. There was a noise a bit like a washing machine - it wasn’t loud but it was noticeable. The booking process via the App was a nightmare and I have contacted Accor ALL about it.

Dear Paul L., thank you for taking the time and trouble to complete our survey following your recent stay at with us at ibis graz! We were sorry to read that you had some issues booking process via the App and do apologize for the inconvieniences that caused you. On the other hand side, we were happy to read, that your stay was generally a good one, and we served you well. We all would be more then happy to welcome you back at our hotel! Sincerely yours, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Good stay and good staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I really like the staff. Very kind and knows how to deal with guests.

Dear Sharma N., Thank you for this very friendly review of your stay! We are glad that you enjoyed your stay and the service, and do hope to see you again very soon. Best Regards Christoph Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Mediocre stay stay for the price

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I have stayed n this particular hotel,any times before and this time my stay was somewhat disappointing. I specifically want to highlight the bad quality and choice of food offered for the breakfast.

Dear Aleksandar J., Thank you for taking the time to tell us about your experience at the ibis Graz. I am sorry that your experience did not meet your expectations and our breakfast was not to your liking at all. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, C. Muster hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Good stay

Customer review rating 3.5/5

Liliana P. Friends - Confirmed reviews ALL

it was nice staying in your hotel

Dear Liliana P., Thank you for this nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christoph Muster hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Very Good hotel nearby Graz Station

TripAdvisor rating 4.0/5

aggynomadi Couples - TripAdvisor review

Ibis Graz is a very good hotel close to the train station and about 10 minutes walking to the city center. Ibis Graz offers for a special fare of 12.50Euro a 24 hours covered parking. Rooms were clean. Receptionist are friendly.

Dear aggynomadi, thank you very much for reviewing your stay! Kind Regards Marc Hotel ibis graz

Ibis reliability in a great location

TripAdvisor rating 5.0/5

Alice S Solo travel - TripAdvisor review

Clean room with everything you need. Most of the staff were SUPER friendly and helpful. The location is great - a less than 20 minute walk to the city center (much less by tram). Train station location is super helpful since it also contains a mini mall with grocery store.

Dear Alice S, thank you for taking time to share your feedback by writing such a detailed an friendly review. We do hope to have the oportunity to welcome you back in our hotel someday! Best Regards Marc

Excellent customer service with a comfortable stay

TripAdvisor rating 5.0/5

Milly_holiday Couples - TripAdvisor review

We booked this at short notice and several things made the stay a comfortable one: 1. The manager when we signed in was friendly and helpful, offering a choice of room with a view or a more quiet one. 2. The staff in the breakfast room were friendly and helpful - their smiles make all the difference. 3. The room was comfortable and functioned correctly - a couple of minor things were attended to by the staff well within their 15-minute service deadline. In all, a carefree stay meant we enjoyed our visit to Graz

Dear Milly_holiday, thank you very much for this very kind review of your stay. We were happy to read, that you had a good stay. We do apologise if the "minor things" did cause inconvieniences - it goes without saying, that we are relieved to read that we were able to solve these issues to your satisfaction. If your travels bring you back to graz, we would be more than happy if we could welcome you again in our hotel! Kind regards Marc

OK

TripAdvisor rating 4.0/5

VladucV Families - TripAdvisor review

Very nice and friendly staff, secure paid parking underground, about 20 min relaxed walk to city centre, rooms are OK, plenty restaurants nearby. Rooms located with the view inside the middle terrace/interior courtyard of the hotel are quieter.

Hi w0lverinev, thank you very much for this - fore sure - helpful review of your stay. We are looking forward to welcoming you back again! Kind regards Marc

Respite Ruined by Robots?

TripAdvisor rating 1.0/5

Brassed_Off_Jynxed Solo travel - TripAdvisor review

Numerous points of poor service/hassle... Receptionist just saying we're not robots = humans making mistakes... So was a human or a robot which activated the heavy metal window blinds to nosily crash closed just after 07-00 to totally ruining a good nights sleep - after being late to bed sorting out the human/ robot overcharging issues encountered... Even asking for the complementarity drink [coffee] to simply have soya milk got the rebuff that you'd have to traipse up another floor to get the soya milk...

Dear Sir, thank you for sharing your opinion. We would like to express our sincere apologises for all mistakes we made during your stay, furthermore we are very sorry that our standards and our building did not meet your expectations. After reading your review, we must additionally apologise for all misunderstandings happening while we tried to correct and compensate our mistakes with you personally. We understand that your negative experience will deter you from staying with us in Graz again. Yours respectfully Marc Löschark

Short Weekend in Graz

TripAdvisor rating 4.0/5

trespuntos976 Couples - TripAdvisor review

Good Ibis quality to a reasonable price very close to the main train station. Everything within walking distance, e.g. a 10-15 min. walk to the old city center. We definitely enjoyed our stay at the Ibis Graz.

Hello trespuntos976, thank you very much for this review of your stay in our hotel. We were happy to read that you enjoyed your weekend! Best Regards Marc Löschark

Less comfort than I'm used with

TripAdvisor rating 4.0/5

Dreamer53084233265 Families - TripAdvisor review

I should book one grade higher room next time in Ibis, Graz to have a more proper opinion about the hotel. The cheapest romm was like in a student hostel. The room had not heating and having not any carpet in the room made it quiet cold. I had better experience previuosly being hosted by Ibis.

Dear Dreamer53084233265, Thank you for taking the time to write a review about your stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the overall condition of our property. Sincerely yours, Mark Löscharc

Nice place to visit the City of Graz

TripAdvisor rating 4.0/5

Trek23568498560 Solo travel - TripAdvisor review

my second stay at this hotel was as satisfiing as usual, my car in the parking lot, one-week-card for the tram , busses and commuter trains, and lots of important places beeing at a wlking distance. I`d come back soon.

Dear Trek23568498560, thank you very much for your loyality and this friendly review! We do hope that we can welcome you back soon! Best Regards Andi

Excellent accommodation near HBF

TripAdvisor rating 5.0/5

Operatourist Solo travel - TripAdvisor review

Comfortable room, clean, excellent breakfast, very helpful staff. It was a shame that it was not possible to adjust the heating as the weather was warm - almost hot! Amazingly quiet considering its location - apart from pigeons cooing!

Dear Freedom34820450728, thank you very much for reviewing your stay with us! Best Regards Andi

outdated, but centrally located accomodation

TripAdvisor rating 2.0/5

jomarreck Solo travel - TripAdvisor review

As a platinum member of Le Club, i found, that there are no amenities provided in this place, no paper Slippers, like such. hotel was noisy. cleaning Service was noisy, banging room doors, to get any guest woken up as to their cleaning sequence Needs. Cannot match comparison with IBIS Hotels in other cities.

Dear jomarreck, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry to read that you were unhappy with your stay! Be assured that each matter will be raised with the respective department head and all improvements possible will be implemented. Sincerely yours, Marc Shark

Good hotel

TripAdvisor rating 4.0/5

michaillivanios Solo travel - TripAdvisor review

Good hotel near t o central station.the room was big and clean and the men in the reseption was very friendly.The breakfast it was so and so in good place in the second floor facing the central station..The indoor parking was good but expencive.

Hello michaillivanios! thank you very much for this detailled review of your stay! Best Regards A.Sebambi

Ibis Graz recommended

TripAdvisor rating 5.0/5

KeithBristol Solo travel - TripAdvisor review

Excellent hotel. Comfortable room; excellent breakfast; very friendly staff. Location immediately outside the main station is very convenient, although the town centre is about about a mile away (frequent tram service)

Hi Keith Bristol, thanks a lot for your positive feedback. Thank you for taking the time to tell us about your experience at the ibis Graz. We hope to welcome you back soon. Best regards V.S.

Great location, big rooms

TripAdvisor rating 4.0/5

44dianel Solo travel - TripAdvisor review

Great hotel situated across the road from the main train station. There you will find plenty of places to eat or get food.....from a decent sized supermarket. The only down side was the lack of air conditioning in the room but I simply opened the large windows. The bed was very comfortable.

Hello Diane L, thank you very much for reviewing your stay! Unfortunately our aircondition is only controlable centrally; and we are very sorry if we did not provide your favorite temperature - however we were happy to read that opening the window did help - and above all you had a good stay with us. Kind Regards A.Sebambi

A very convenient and comfortable stay

TripAdvisor rating 4.0/5

Edwin N Couples - TripAdvisor review

We arrived at the Graz Central Station by bus after travelling from Bologna and had only a very short walk with our bags to the entrance of this bright hotel. The staff were welcoming and helpful and we enjoyed our 2 night stay in a large, comfortable and very clean room. Graz's beautiful old town centre was an easy walk away or, alternatively, was accessed by a quick tram ride from a tram stop close to the hotel. The facilities were good and the tariff was very reasonable. Simple snack meals and breakfast were available and there were other eating places nearby.

Dear ednoack, thank you for this review of your stay with us. It was good to read that everything worked out well for you at our hotel. Kind regards A.Sebambi

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