ibis Styles Karratha Hotel 3 stars

Customer review rating 3.8/5 1,695 reviews

ALLSAFE approved hotel

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ibis Styles Karratha
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Hotel extras

Providing guests with a range of convenient services and facilities, ibis Styles Karratha features free onsite parking, reduced mobility services and guest rooms, in-room WIFI access, business services, air-conditioned guest rooms and in-room movies.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Karratha

35 - 45 Searipple Road
6714 karratha
australia

Tel: +61891591000

Fax: (+61)8/91854325

Check-in from 14h00

Check out up to 10h00

  • By plane

    KARRATHA At 14km / 8.7 miles

GPS :-20.732172, 116.846733

Hotel services

HEARSONS BISTRO

Hearson's Bistro offers a sumptuous seasonal Menu with Al Fresco Dining. OPEN HOURS: 06:00-09:00/12:00-14:00/18:00-20:30 - Mon-Sat 07:00-10:00/12:00-14:00/18:00-20:30 - Sun & Public Holidays

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 47 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 2 connecting rooms
    • 47 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Outdoor private parking
    • On site
    • 50 parking spaces

Our accommodation(s)

Stylish yet functional, guest rooms at ibis Styles Karratha provide a peaceful retreat for guests to retire to at the end of a long day. Guests searching for hotels in Karratha can choose from a selection of accommodation options at this centrally located hotel, each suitable for up to three guests. Modern and inviting, each guest room contains a range of convenient amenities, including the beautifully comfortable ibis SweetBed, air-conditioning, WIFI access, an ensuite, and a TV with in-room movies.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 246

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Styles Karratha

100% genuine reviews from our guests

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ALL Rating 3.8/5

1,695 reviews

TripAdvisor Rating 3.5/5

230 reviews

Customer review rating 3.0/5

Tony Business - 07/10/2021 Confirmed reviews ALL

The staff are great and very helpful, the room service meals are very good. The room is crap, the air stuck to hot with ninmal fan, the bed is very average

Dear Tony Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Average

Customer review rating 3.0/5

Jeffrey R. Business - 06/10/2021 Confirmed reviews ALL

Sometimes reception is hard to find, when i call the phone number no one answers, I left a voicemail but no call back.

Dear Jeffrey I am sorry that we are not always at reception, unfortunately we are a bit short staff, so we are always busy multi tasking. It was lovely to speak to you on the phone yesterday. At the ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Well located, friendly staff, great rooms

Customer review rating 5.0/5

Naomi L. Families - 05/10/2021 Confirmed reviews ALL

The staff were so friendly & nothing was a problem. Would definitely recommend & will stay again.

Dear Naomi I am so glad that you had a great stay while you were here in Karratha. We look forward to seeing you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

excellent and friendly staff

Customer review rating 4.5/5

Anonymous Families - 04/10/2021 Confirmed reviews ALL

Our experience was wonderful due to the commitment and friendliness of the staff. Each and every staff member was very helpful and welcoming.

Dear Anna thank you for your lovely feedback with regards to our team, they are definitely our best ASSET, and I am so please when our guests recognise that, THANK YOU! Please take care and stay safe and we hope to see you in the future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Great location, comfortable stay

Customer review rating 4.5/5

Jules W. Couples - 04/10/2021 Confirmed reviews ALL

Close to shops and restaurants. Comfortable clean room and friendly staff

Dear Jules thank you for the great feedback and we hope to see you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Well located

Customer review rating 4.0/5

Felicity T. Couples - 03/10/2021 Confirmed reviews ALL

Well located restaurant with good food on site Ideal stop for us on our way from Perth to Port Hedland or when we’re down in Karratha from Hedland

Dear Felicity Thank you for your great feedback and we look forward to seeing you on your next trip through! Sincerely, Lex Tuia General Manager ibis Styles Karratha

Very friendly and good food

Customer review rating 5.0/5

David F. Solo - 02/10/2021 Confirmed reviews ALL

The stay strayed with an extra lay friendly check in and great advice on how to enjoy my stay. Room service excellent and breakfast set me up for the day driving.

Dear David thank you for the fabulous feedback, I am glad you enjoyed your stay and we look forward to your next visit through Karratha! Sincerely, Lex Tuia General Manager ibis Styles Karratha

Central location

Customer review rating 4.5/5

Richard S. Business - 01/10/2021 Confirmed reviews ALL

Comfortable accommodation, great staff.

Dear Richard, We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Well located and great staff

Customer review rating 3.5/5

Ronald W. P. Couples - 30/09/2021 Confirmed reviews ALL

Pluses-excellent location and staff, lovely pool, evening meals very good. Minuses: room furnishings rather tired, cleaning of room was sporadic and not always thorough, limited breakfast choices.

Dear Ronald We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Very clean and staff were lovely

Customer review rating 4.5/5

Zoe C. Families - 28/09/2021 Confirmed reviews ALL

This place has improved 100% since my last stay. It was noisy and poor cleaning. Months later… I slept really well and was really happy with everything. Staff were so friendly and helpful

Dear Zoe We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

well located

Customer review rating 4.5/5

Tony Families - 27/09/2021 Confirmed reviews ALL

excellent

Dear Tony We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback but the best feedback is always when it is about one of our team members. I will be very pleased to pass your lovely feedback to Roseline, our team are our greatest asset! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

very good location

Customer review rating 4.5/5

Astrid P. Solo - 21/09/2021 Confirmed reviews ALL

Staff very helpful, room neat and tidy and air conditioner worked well.

Dear Astrid We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Reasonable stay

Customer review rating 2.5/5

Andrew S. Business - 20/09/2021 Confirmed reviews ALL

We booked three rooms for business. Two rooms did not have hot water making the stay extremely uncomfortable for two of the three people.

Dear Andy Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that you were experienced hot water issues in your rooms.Please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Bit disappointing

Customer review rating 2.0/5

Sebastian Business - 20/09/2021 Confirmed reviews ALL

Room was clean, nothing terribly wrong but a little lacking in service at check in. No wifi password given and there was no air conditioner remote in the room which made the room stuffy and uncomfortable.

Dear R. Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do apologise that there was no aircon remote in your room, we have now amended this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Friendly Staff

Customer review rating 4.5/5

Peter Business - 18/09/2021 Confirmed reviews ALL

Staff looked after us well/

Dear Peter We very much appreciate your comments regarding your stay at the ibis Styles Karratha. If you organise a drinks package as part of your function in the future we will be able to accommodate your needs and have the bar open as required. I do like the idea of a zero beer, maybe in the future! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Convenient and efficient

Customer review rating 3.0/5

Gw Solo - 13/09/2021 Confirmed reviews ALL

Straight up 6/10 is my average rating. The staff were extremely accommodating and attentive - 9/10. However, the property is aged and in drastic need of refurbishment Despite the Ibis budget branding, Accor would benefit greatly from facilitating this to protect its overall identity within the market - 3/10

Dear Glen, Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are striving to improve the property such as the newly refurbished bathrooms, and we have lots more planned. Please rest assured that we are taking the appropriate measures to address the problem and I thank you for your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Lex Tuia General Manager ibis Styles Karratha

Good stay. Great location

Customer review rating 4.5/5

Mark Couples - 03/09/2021 Confirmed reviews ALL

Very nice modern room with big screen TV Nice modern clean bedroom bathroom and lounge Lovely cooked breakfast Really nice ladies on reception and on breakfast

Dear Mark It was lovely to see you both on your recent trip through Karratha. Thank you for the lovely feedback, I will pass this onto the team! We look forward to seeing you both in the future. Kind regards Lex Tuia General Manager ibis Styles Karratha

Great stay

Customer review rating 4.5/5

Liz Business - 02/09/2021 Confirmed reviews ALL

Really enjoyed the room and the airconditioning!

Dear Liz Thank you for taking the time to share your feedback regarding your recent stay at the ibis Styles Karratha. I am very pleased you enjoyed your room. We hope to see you soon again in Karratha! Sincerely, Lex Tuia General Manager ibis Styles Karratha

2 day fleeting visit

Customer review rating 5.0/5

Matt Business - 02/09/2021 Confirmed reviews ALL

Comfortable clean room, friendly staff, and excellent food.

Dear Matt Thank you so much for your stay and your fantastic feedback, we look forward to seeing you on your next stay in Karratha! Sincerely, Lex Tuia General Manager ibis Styles Karratha

Checked In and Checked Out Straight Away - Disgusting Hotel!

TripAdvisor rating 1.0/5

cathdejonge 07/08/2020 TripAdvisor review

Our first impression was that it was not very well maintained and certainly very run down! The room we were assigned to was dark and dingy and the curtains falling apart and the duvet looked like it had not been cleaned for years. To top it all, we had 3 bags of garbage placed there, totally disgusting! Being international travellers, we try to stay in an Accor hotel whenever we can and certainly did not expect a trusted brand to have such low standards. At the very least, it should be clean and tidy, a little more effort in maintaining the property would certainly go far! 10 minutes after checking in, we checked out. We did not receive any ALL points for our room despite full payment made and certainly no refund given. Never again with Ibis Styles especially Ibis Styles Karratha!

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