ibis Styles Kununurra Hotel 3 stars

TripAdvisor rating 3.5/5 235 reviews
ibis Styles Kununurra
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Room 1

Number of guests
Children's age

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Hotel extras

The ideal choice for visitors looking to explore the Kimberley region, ibis Styles Kununurra also provides plenty of activities closer to home, with kayaking, water skiing, sailing, squash, golf, basketball, jet skiing and tennis courts all closeby.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI in your roomPaying
  • Parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • KUNUNURRAPaying
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Swimming pool
  • Fitness centre (Nearby)
  • Golf course 18 holes (Nearby)
  • Grass tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • Room service
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Kununurra

Messmate Way
6743
kununurra
australia

Tel: +61891684000

Fax: (+61)8/91682622

Contact email

Check-in from 14h00

Check out up to 10h00

  • MESSMATE WAY :   GREYHOUND KUNUNURRA

  • By plane

    KUNUNURRA At 4km / 2.5 miles - Shuttle paying

  • By car

    VICTORIA HIGHWAY At 0.1km / 0.06 miles

GPS :-15.778664, 128.740646

Our accommodations

Providing a cool, comfortable space to relax, guest rooms at ibis Styles Kununurra are spacious and tastefully appointed. Guests looking for hotels in Kununurra can choose from a range of accommodation options at this convenient Kununurra hotel, with Supe rior rooms and Suite options available. Each guest room is fully air-conditioned, and features a variety of amenities, including wired and wireless Internet access, a modern en-suite with bathtub, a TV with in-room movies, and coffee and tea facilities.

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Family 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 200

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
ibis Styles Kununurra

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,374 reviews

tripadvisor

TripAdvisor Rating 3.5/5

235 reviews

Great air conditioning, large rooms and comfortable beds.

Customer review rating 4.2/5

Merran Families - 15/01/2020 Confirmed reviews ALL

Very satisfactory from booking, check in and check out. Piper was very helpful throughout our stay. The room was larger than usual, the facilities were clean and the beds were comfortable. Most importantly for this time of year the air conditioner worked well.

Dear MERRAN, Thank you for taking time to review your experience with us at Ibis Styles Kununurra. It is a delight to know that you enjoyed your stay and the service you received from one of our colleague Piper. I will certainly share these with the team. We look forward to welcoming you back on a future occasion. Sincerely, Jacky Li General manager

very good

Customer review rating 4.2/5

Anonymous Business - 08/01/2020 Confirmed reviews ALL

there were no issues and management were most helpful

Dear STEPHEN S., It is wonderful to read your lovely comments about the professionalism of the team. We look forward to welcoming you back on your next stay. Sincerely, Jacky Li General Manager

Did not enjoy my experience here.

Customer review rating 4.2/5

Kris Families - 28/12/2019 Confirmed reviews ALL

I was not impressed by people running through the hotel all night we didn’t feel safe at all.

Dear Kristen, Thank you for taking the time to tell us about your experience at the ibis Styles Kununurra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piper Wood Assistant Manager
Customer review rating 4.2/5

Robyn F. Solo - 26/12/2019 Confirmed reviews ALL

Fantastic, the lovely lady on the desk was really obliging and went out of her way to help on check in.

Dear Robyn, We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Piper Wood Assistant Manager

Nice and handy to town. Room not serviced after second night. Only one towel to use

Customer review rating 4.2/5

Robert P. Business - 23/12/2019 Confirmed reviews ALL

Yard is unkept. Room serviced after first night but not after the second night otherwise I enjoyed the airconditioning.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I can assure you that we are in the process of maintaining and cleaning our gardens around the hotel yard. As for housekeeping I will be sure to pass this onto to our head housekeeper to ensure this doesn't happen again, Sincerely, Piper Wood Assistant Manager

Below average stay compared to all Accor hotels I have stayed.

Customer review rating 4.2/5

Walter Business - 15/12/2019 Confirmed reviews ALL

Staff were friendly and helpful. The twin share standard room that I stayed at on my first night (room 533) was not clean and had a significant amount of dust in the bathroom on the window and vent. Housekeeping made up the queen bed but not the single and did not clear the wet towels left on the bathroom floor and left only one fresh towel. The heavy curtains were too small i.e. don't block out the light. The pool was clean but the grounds were not, leaves and large branches left on ground over several days. Consequently, leaves were blown into the pool soon after being cleaned. I booked my own (separate) room and was pleased to receive a free upgrade to a larger room (as an Accor member), it was a lot better than the standard room.

Was all good

Customer review rating 4.2/5

Mike G. Business - 15/12/2019 Confirmed reviews ALL

Room was clean tidy.. served it’s purpose

Dear Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Piper Wood Assistant Manager

very pleasant stay with superb customer service

Customer review rating 4.2/5

Wayne V. Business - 12/12/2019 Confirmed reviews ALL

the front reception ( Rebecca ) was extremely helpful and polite. she pointed out attractions to visit and some places to eat and drink. also spoke briefly about the town and have some interesting facts

Dear Wayne, We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piper Wood Assistant Manager

Not great

Customer review rating 4.2/5

Winifred T. Families - 09/12/2019 Confirmed reviews ALL

The room I was given had a broken toilet, the toilet bowl looked disgusting, it was all stained, it didn't flush properly.

Dear WINIFRED HEATHER t., Thank you for taking the time to tell us about your experience at the ibis Styles Kununurra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager M: 04…

Good accomodation and staff that met my desires.

Customer review rating 4.2/5

Geoff B. Business - 25/11/2019 Confirmed reviews ALL

Very happy with the staff and accommodation. I asked for the same room for all of my stays as I had business related needs and my wishes were met on all occasions.

Satisfied for the price

Customer review rating 4.2/5

Greig Business - 24/11/2019 Confirmed reviews ALL

Satisfactory, great breakfast!

Ibis Style Kununurra

Customer review rating 4.2/5

John J. Business - 19/11/2019 Confirmed reviews ALL

The experience was good. Staff were friendly and very helpful. Not having a dining room was very inconvenient.

Dear John J., Thank you for taking the time to tell us about your experience at the ibis Styles Kununurra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Pallotta General Manager Ibis Styles Kununurra

3N stay

Customer review rating 4.2/5

Soonlai L. Couples - 18/11/2019 Confirmed reviews ALL

Driving a motorhome from Darwin to Perth and decided to have a break and stay at a motel instead. Motel is dated but comfortable and the AC was great!

Dear SOONLAI l., We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager Ibis Styles Kununurra

Great room and service was very good.

Customer review rating 4.2/5

Robert W. Business - 10/11/2019 Confirmed reviews ALL

I was very happy with the room and the advice about a good place to have a meal. I visited the Kununurra Pub and a beautiful meal there. All good and would not hesitate to stay again. All the best, Rob W. Orange Pumps Pty Ltd Mob: 04…

Dear Mr W. We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Pallotta General Manager ibis Styles Kununurra

Good service

Customer review rating 4.2/5

Richard Business - 29/10/2019 Confirmed reviews ALL

Arrived, check-in was quick, room was clean and in a quiet location, very close to town

Dear RICHARD V., We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Thompson Senior Assistant Manager

Not long enough

Customer review rating 4.2/5

David Business - 22/10/2019 Confirmed reviews ALL

Satisfactory

Very good .

Customer review rating 4.2/5

P M. V. Business - 21/10/2019 Confirmed reviews ALL

Very good . Pleasant staff . Any issues were addressed in a very short time frsme .

Customer review rating 4.2/5

Anonymous Business - 21/10/2019 Confirmed reviews ALL

I would not stay there again

Dear Mr F. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I encourage you to contact me personally if you decide to return. Sincerely, Tony Pallotta General Manager

This location should have provided a memorable place to stay. The hotel disappointed.

Customer review rating 4.2/5

Anonymous Couples - 19/10/2019 Confirmed reviews ALL

The male receptionist (manager) was surly and unhelpful. The restaurant and bar were closed. The rooms badly needed refurbishing.

Dear Ian B., Thank you for taking the time to tell us about your experience at the ibis Styles Kununurra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rebecca Thompson Senior Assistant Manager

Was a nice clean place to stay.

Customer review rating 4.2/5

Catherine Business - 19/10/2019 Confirmed reviews ALL

Fine. I would have liked cold water in a jug in the fridge and maybe a glass to drink it from. Also a few earl grey tea bags would have been great. I thought the positioning of the air con , which points straight at your face while sleeping was not ideal. Otherwise fine.

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