ibis Styles Kununurra Hotel 3 stars

Customer review rating 4.2/5 1,492 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
ibis Styles Kununurra
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+ 10 Services

Hotel extras

The ideal choice for visitors looking to explore the Kimberley region, ibis Styles Kununurra also provides plenty of activities closer to home, with kayaking, water skiing, sailing, squash, golf, basketball, jet skiing and tennis courts all closeby.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • KUNUNURRA Paying
  • Early check-in/Late check-out Paying
  • Laundromat
Leisure and activities
  • Swimming pool
  • Fitness centre (nearby)
  • Golf course 18 holes (nearby) Paying
  • Grass tennis court (nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast Paying
  • Room service
Business services
  • 1 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Kununurra

Messmate Way
6743 kununurra
australia

Tel: +61891684000

Fax: (+61)8/91682622

Check-in from 14h00

Check out up to 10h00

  • MESSMATE WAY :  GREYHOUND KUNUNURRA

  • By plane

    KUNUNURRA At 4km / 2.5 miles - Shuttle paying

  • By car

    VICTORIA HIGHWAY At 0.1km / 0.06 miles

GPS :-15.778664, 128.740646

Our accommodation(s)

Providing a cool, comfortable space to relax, guest rooms at ibis Styles Kununurra are spacious and tastefully appointed. Guests looking for hotels in Kununurra can choose from a range of accommodation options at this convenient Kununurra hotel, with Supe rior rooms and Suite options available. Each guest room is fully air-conditioned, and features a variety of amenities, including wired and wireless Internet access, a modern en-suite with bathtub, a TV , and coffee and tea facilities.

Standard Room 1 Queen and 1 Single Bed

Accessible room
  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Family 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 200

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
ibis Styles Kununurra

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,492 reviews

tripadvisor

TripAdvisor Rating 3.5/5

245 reviews

Needs improvement

Customer review rating 3.5/5

Anonymous Couples - 14/06/2021 Confirmed reviews ALL

Staff was great in pick up and drop off and at reception. The superior room needs lots of improvement. Furniture to be updated, bathroom is in a poor state . Breakfast was not bad.

Poor, no rest.

Customer review rating 1.5/5

Jordan Business - 14/06/2021 Confirmed reviews ALL

The rooms with dividing doors are horrible, you can hear every burp, fart and drunken argument like the 'neighbours' are standing at the foot of your bed. Even with ear plugs it was practically impossible to get a good nights sleep which made waking up at 430am to work a 12 hour day difficult. The doors need to be replaced with solids and some serious sealing applied around them.

Dear Jordan V., Thank you for taking the time to tell us about your experience at the ibis Styles Kununurra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 08… if you wish to discuss this matter in further details. Sincerely, Piper Wood Assistant Manager

Comfortable Beds, central location.

Customer review rating 3.5/5

Charles R. Friends - 14/06/2021 Confirmed reviews ALL

Only negatives, the restaurant closed and shower barely warm in the morning. Rooms and bathrooms getting a bit dated and in need of a refurb.

Potential everywhere

Customer review rating 3.5/5

Shari Families - 14/06/2021 Confirmed reviews ALL

We had a weeks stay at Ibis. For what we paid we were very satisfied. That being said there is definitely some improvements that need to be made to make it a great place. It is a very tired place and is in a great need of refurbishment. Cleaning staff need to be trained on everything from how to make a bed, to how to wipe surfaces and to remember to do the whole job...one day towels were left but no beds made and no cleaning done. Floors and bathrooms were certainly not cleaned most days. Beds were comfortable, aircon worked great and the showers were warm, what more can we want. Breakfast was very limited with only the basics except the day the tour bus was in and suddenly coffee machine appeared and more choices with scones and cakes. All in all it was an ok stay but when I say there is potential, there is so much potential with a refurbishment. And amazingly they picked us up from airport and would take us anywhere in town we wanted to go. Hats off to the 2 managers seconded from Perth especially John-Paul.

Freindly staff

Customer review rating 4.0/5

Lindsay Business - 14/06/2021 Confirmed reviews ALL

I was booked in for 3 nights, after the 2nd night I was notified of a family emergency and had to cancelled the last night of my stay. While the Ibis didn't have to refund the night, they did and it was much apricated. The staff were very understanding and helpful.

The staff make it a good stay

Customer review rating 4.0/5

Elizabeth Couples - 14/06/2021 Confirmed reviews ALL

Before Arriving at IBIS Kununurra, we were told not to stay there because it was rundown and needed a lot of work. When we arrived, yes we thought it look unkempt, rundown. But we found the room clean and comfortable. All staff, Office and housekeeping, were welcoming, Friendly and helpful. Certainly have to give them a 10 for customer service. Improvement of Presentation I.e gardening, green up the lawn at the front footpath would help to improve the appeal to the eye.

Friendly Staff

Customer review rating 5.0/5

Anonymous Couples - 09/06/2021 Confirmed reviews ALL

Fantastic A1

Dear Peter M., We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piper Wood Assistant Manager

Clean and comfortable

Customer review rating 4.0/5

Robyn Couples - 09/06/2021 Confirmed reviews ALL

Looks better on the inside than the outside as badly in need of a makeover. Room was clean and very comfortable king size bed. Also currently they are offering free basic continental breakfast which was a nice bonus

Dear ROBYN G., Thank you for taking the time to tell us about your experience at the ibis Styles Kununurra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piper Wood Assistant Manager

Good location, walking distance from CBD

Customer review rating 4.0/5

Anonymous Business - 09/06/2021 Confirmed reviews ALL

Quiet room, easy to access - had everything I needed

Dear Jay T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Piper Wood Assistant Manager

Good location

Customer review rating 3.5/5

Rob Friends - 08/06/2021 Confirmed reviews ALL

Good location, central to everything we needed. Staff were helpful and friendly.

Dear JENKINSON R., We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piper Assistant Manager

Reasonable location

Customer review rating 3.5/5

Tam Couples - 07/06/2021 Confirmed reviews ALL

Overpriced for the facilities on offer. The room only had one not very comfortable chair when the room accommodated three people. Breakfast facilities were welcome and well provided for.

Dear Tamsin W., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Piper Wood Assistant Manager

Very friendly staff

Customer review rating 4.0/5

Frank C. Couples - 06/06/2021 Confirmed reviews ALL

Well located 3 star hotel. Rooms big enough but floor cleaning and trespassing ants could be dealt with better. A great feature was the airport pickup and drop off. Included continental breakfast was welcome.

Dear FRANCIS C., We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piper Wood Assistant Manager

Well located, very friendly staff under trying conditions, clean rooms

Customer review rating 4.5/5

Cathryn R. Couples - 06/06/2021 Confirmed reviews ALL

Very happy with our Kununurra stay, staff being sent through from Perth were very helpful. Breakfast was a great set up, due to not having a chef.

Dear CATHRYN R., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Piper Wood Assistant Manager

Well Located

Customer review rating 5.0/5

Elizabeth W. Couples - 06/06/2021 Confirmed reviews ALL

From the airport they pick us up staff are very friendly and helpful. From the Manager, front desk and housekeeping very good team work. I work in hospitality for over 30 yrs and I must comend the service is impecable. Well done Team Ibis Kanunurra.

Dear ELIZABETH W., We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Piper Wood Assistant Manager

Great location

Customer review rating 4.0/5

Alan Couples - 05/06/2021 Confirmed reviews ALL

We only had one night after a stay in a "bush camp", so a night in the Ibis was perfect for us. Nice clean room, quick check in and out and good hot shower.

Dear ALAN M., We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piper Wood Assistant Manager

It badly needs an update.

Customer review rating 2.0/5

Tim D. Couples - 05/06/2021 Confirmed reviews ALL

Room and shower were very much in need of total makeover. Continental breakfast was very ordinary.

Dear TIMOTHY D., Thank you for taking the time to tell us about your experience at the ibis Styles Kununurra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piper Wood Assistant Manager

Good clean hotel

Customer review rating 3.5/5

Davefromaustralia Couples - 05/06/2021 Confirmed reviews ALL

2 night stay with good service in a secure environment Disappointed restaurant was only open for continental breakfast

Dear GLENN D W., We very much appreciate your comments regarding your stay at the ibis Styles Kununurra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piper Wood Assistant Manager

no restaurant bathroom supplies were not renewed

Customer review rating 2.0/5

Michelle S. Couples - 02/06/2021 Confirmed reviews ALL

basic

I stay here for the customer service

TripAdvisor rating 4.0/5

GrandTour67859461343 28/02/2020 TripAdvisor review

I have stayed here for years. Although in recent years the Accor group has changed the status of the hotel from a Mercure to an Ibis Styles it has not changed the customer service provided. For the price you get a clean room with comfortable beds. There is no restaurant, but considering the location within walking distance of the town's bars and restaurants this should not be a drawback. The pool is clean and well maintained.

Road trip to the Kimberley

TripAdvisor rating 4.0/5

Shannon L Family - 02/10/2019 TripAdvisor review

We overnighted in Kununara and we really enjoyed our sleepover at the Ibis Styles. Clean, comfortable and friendly. We were created by a very friendly lady on reception who was very helpful. The kids thoroughly enjoyed the pool.

Our most recent 20 reviews

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