プルマンコーンケーンラジャオーキッド 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 166 件のレビュー

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9-9 Prachasumran Road, Nai Muang, Muang, 40000 コーンケーン, タイ

説明

ホテルのその他の情報

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

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ホテル所在地

プルマンコーンケーンラジャオーキッド

9-9 Prachasumran Road, Nai Muang, Muang
40000 コーンケーン
タイ

GPS:16.429798, 102.830379

電話番号
ファックス +66 43 913 334

アクセスと交通機関

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敷地内
  • 駐車場
  • シャトル
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • ルームサービス

ORCHID LOBBY LONGE

お待ち合わせにどうぞ。冷たいドリンクで喉を潤したり、アフタヌーンティーで贅沢な気分を味わったりと、この天窓のあるラウンジで心地のよい午後のひと時をお過ごしいただけます。夜は、素晴らしい生演奏やお飲み物でお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  166 件のレビュー

トリップアドバイザーの評価  4.1/5  1,053 件のレビュー

Another Revisit, Still the Best Hotel in Khon Kaen

トリップアドバイザーの評価 5.0/5

Chakrit T トリップアドバイザー認証口コミ

In July, we have our Management Group meeting in Khon Kaen. I made recommendation for our group to stay at Pullman as this is one of my favorite hotel in Khon Kaen City. So our group of 10+ senior management choose Pullman as our choice of accommodation. Location wise, this is one of the best place to stay in Khon Kaen City. Our team really enjoy our stay at this hotel. The only downside for our visit is that on that day, the business meeting at the hotel is fully book. So, we decided to held our meeting at our company branch office in Khon Kaen instead. Apart from that this hotel gave us excellent service and experience. The room is large and spacious. This time, I've got a welcome drink and snack for being the Accor Gold Member. So, the experience is still good. We have breakfast at the hotel and the selection is very good. On our departure day, we decided to have lunch at the Chinese restaurant. The Dim Sum Buffet offered one of the best variety in Khon Kaen. The meal is nice and freshly cook. Our team really enjoy our visit at the hotel.

Dear valued guest, We appreciate your feedback on your stay at the Pullman Khon Kaen. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Sirilug Kraisoda Guest Experience

Over priced for what they claim

トリップアドバイザーの評価 3.0/5

Ray B Solo travel - トリップアドバイザー認証口コミ

The room was big/ nice, TV didn’t work, fridge didn’t work had to get both changed, was unable to get Netflix or Prime and no Aus sport channels. Hallway to the room had a musty smell and the carpet looked like it was lifting up in areas. The breakfast was possible the worst I’ve had in Asia over 40 years. Bacon under cooked, eggs under cooked open warmers. They could learn a lot from Centara Udon Thani.

Dear valued guest, Thank you for taking the time to share your valuable feedback. Please accept our sincere apologies for any shortfalls in the experience provided to you during your stay. We do regret hearing from you as the hotel's condition did not meet your expectations. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the high level of services and products we strive to deliver here at Pullman Khon Kean at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Yours sincerely, Sirilug Kraisoda Guest Experience

Sauna so gooddd!

トリップアドバイザーの評価 5.0/5

Phatarin S ファミリー - トリップアドバイザー認証口コミ

I must say, their fitness and wellness facilities exceeded my expectations! As someone who frequents saunas almost daily, I was thrilled to find a well-maintained sauna that perfectly complemented my routine. The sauna was clean, spacious, and provided the ideal environment to unwind and rejuvenate after a long day. I also want to highlight Chompoo, a staff member who provided exceptional service. She went out of her way to make my mom and me feel welcomed and cared for, which made our stay even more enjoyable. Thank you for a wonderful experience! Phatarin Suankoggruad (Pi)

Dear Khun Phatarin, Thank you so much for your lovely review! We're so happy to hear that you enjoyed our sauna and wellness facilities — it’s great to know they fit perfectly into your routine. A special thank you for your kind words about Khun Chompoo. We're truly lucky to have her on our team, and we’ll make sure she hears how much her warm service meant to you and your mom. We hope to welcome you both back again soon for another relaxing and wonderful stay! Thank you and kind regards, Sirilug Kraisoda Guest Experience

Poor show

トリップアドバイザーの評価 2.0/5

DM-Dan ファミリー - トリップアドバイザー認証口コミ

A poor show from Accor, the hotel is being refurbished in areas and its seriously overdue. We booked a suite for a wedding, the room is 90’s style but big, it smells musty however and the A/C is poor. A ‘free child’ stay on booking was met with we have to pay extra for a child’s bed in the room,/ resolved eventually. The pool bar is a disgrace, food and drinks take hours to arrive and it’s cold when it does. The food orders were incorrect multiple times and the staff are just poorly trained . Sadly - AVOID would be the recommendation until they get their act together.

Dear DM-Dan, Thank you very much for taking the time to share your recent experience with us. Please accept our sincerest apologies that your stay fell far below expectations — particularly on such a special occasion as a wedding. We understand how disappointing it must have been, and we are truly sorry for the shortcomings you encountered. We deeply regret that the suite did not meet your expectations in terms of condition, air quality, and comfort, as well as the confusion regarding the extra bed for your child. It is also very concerning to hear about the delays and inconsistencies in service at our pool bar. Please rest assured this has been shared directly with the relevant department heads for immediate review and corrective training. We also want to inform you that our hotel has now officially commenced a much-needed renovation. This comprehensive refurbishment has been carefully planned to address many of the very issues you have highlighted — from outdated room designs to service flow and facility standards. We’re committed to raising the level of comfort, design, and hospitality our guests rightly expect from an Accor property. We truly appreciate your honest feedback. While we understand your current impression, we do hope to have the opportunity to welcome you back in the future to experience the improvements firsthand. Thank you and kind regards, Sirilug Kraisoda Guest Experience

Great service local friendly staff

トリップアドバイザーの評価 5.0/5

Thepsuriya Solo travel - トリップアドバイザー認証口コミ

The staff there is very nice especially the woman with the glasses (sorry i didn’t remember her name ) and hotel is full of hospitality

Dear Khun Thepsuriya, We appreciate your feedback on your stay at the Pullman Khon Kaen. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Sirilug Kraisoda Guest Experience

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。