Pullman Khon Kaen Raja Orchid Hotel 5 stars

Customer review rating 4.3/5 2,566 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Khon Kaen Raja Orchid
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+ 24 Services
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Room 1

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Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • KHON KAENPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Boules/petanque (Nearby)
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road
Nai Muang, Muang
40000
khon kaen
thailand

Tel: +6643913333

Fax: (+66)43/913334

Check-in from 14h00

Check out up to 12h00

  • By plane

    DON MUANG AIRPORT At 430km / 267.19 miles

  • By plane

    KHON KAEN At 8km / 4.97 miles - Shuttle paying

  • By plane

    SUVARNABHUMI INTL At 450km / 279.62 miles

  • By train

    KHON KAEN RAILWAY STATION At 1km / 0.62 miles

GPS :16.429798, 102.830379

Our accommodation(s)

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

1 Superior King-Size Bed

  • Max. number of persons: 4
  • Area: From 43 / 463 sq ft
  • Wireless internet in your room
  • High speed internet
  • Automatic wake up call
  • Mini Bar

Superior Twin Beds

  • Max. number of persons: 4
  • Area: From 43 / 463 sq ft
  • Wireless internet in your room
  • High speed internet
  • Automatic wake up call
  • Mini Bar

Deluxe Room with 1 King-Size Bed

  • Max. number of persons: 4
  • Area: From 46 / 495 sq ft
  • Wireless internet in your room
  • High speed internet
  • Automatic wake up call
  • Mini Bar
Rooms

Our restaurants and bars

PAVILION CAFE RESTAURANT

Type of cuisine: International

Serving the finest cuisine from around the world in friendly surroundings, the Pavilion Café is sure to satisfy all tastes. Choose from the extensive Asian and Western lunch and dinner buffet or the delicious a la Carte menu.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOONG YUEN CHINESE RESTAURANT

Type of cuisine: Thematic cuisine

Enjoy delightful Chinese dining in this elegant restaurant, which serves authentic Cantonese and Chiu Chow cuisine with a broad selection of specialties. For a more secluded atmosphere, dine in one of six private rooms.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ORCHID LOBBY LONGE

Non contractual photo

Meet at Orchid Lobby Lounge to sample a refreshing drink or indulge in afternoon tea. Ideal for daytime relaxation, this skylit lounge also ensures an evening of entertainment with great live music and delicious beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 517

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,566 reviews

tripadvisor

TripAdvisor Rating 4.0/5

961 reviews

nice location, delicious food

Customer review rating 4.3/5

Nobu Friends - 04/01/2021 Confirmed reviews ALL

Totally, I stratified my stay at your hotel. Thai noodle at breakfast was quite delicious. But amenity in the room was not enough, no teeth brash.

Excellent stay

Customer review rating 4.3/5

Thomas S. Couples - 02/01/2021 Confirmed reviews ALL

My wife and I visited on Christmas night for a one night stay. Every aspect was perfect. Room clean, staff attentive and room service excellent

Overall experience

Customer review rating 4.3/5

Anonymous Families - 26/12/2020 Confirmed reviews ALL

The short was a pleasant one. Friendly and helpful staff, large clean room and very excellent breakfast. Location is also very good

Warm greeting

Customer review rating 4.3/5

Ussajan P. Couples - 23/12/2020 Confirmed reviews ALL

Nice and warm greeting

well located

Customer review rating 4.3/5

Worarit A. Business - 20/12/2020 Confirmed reviews ALL

It's satisfied as same as other Accor hotels, the environment is a bit outdated in style. One personal issue is about loyalty program of rewards points that's expired too early, some people may not travel so much but every time they travel will choose Accor group. My case of reward point was expired on 15Dec (1 year point that I gathered along the year before COVID which seized the business travel unavoidably) and I checked in this time on 16Dec which just 1 day delays. So, the collecting point of 1 year is useless and will be considered next time for comparing with other chain hotels.

Convenient

Customer review rating 4.3/5

Amnat P. Business - 12/12/2020 Confirmed reviews ALL

Consistance hospitality

Clean and fresh

Customer review rating 4.3/5

Anonymous Families - 11/12/2020 Confirmed reviews ALL

Staffs are polite and professional. My room is so fresh especially the carpet floor and the restroom is so clean.

Dear Khun p., Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your comments on our staff are polite and professional, the room is so fresh especially the carpet floor and the restroom is so clean. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Your sincerely, Eric Tse Director of Guest Experience

Good stay

Customer review rating 4.3/5

Nong Business - 04/12/2020 Confirmed reviews ALL

Clean Cosy Comfort

Good stay

Customer review rating 4.3/5

Anonymous Business - 28/11/2020 Confirmed reviews ALL

Good stay, well locate but I found some hairs on the chair in my room. Please carefully check the cleanliness of the furniture.

Nice stay

Customer review rating 4.3/5

Dr. A. Z. S. Families - 26/11/2020 Confirmed reviews ALL

The hotel location make it accessible and allows easy access to many shops, banks and others. The rooms are very comfortable, although is slight need of renovation. The staff are most responsive and very helpful.

Very well services

Customer review rating 4.3/5

Anonymous Business - 26/11/2020 Confirmed reviews ALL

well services, well located

Overall is fine but we didn't have good experiences as describe below

Customer review rating 4.3/5

Sirisuda P. Business - 18/11/2020 Confirmed reviews ALL

Carpets at the walk ways to the room are smelly as the old carpet. We stayed at 16th floor, suite room. We called to request at the receptionist on 17th Nov in the morning to request for the laundry bag. We got the response from the staff that we have to pay for THB100 if we want to take it away. We pay for the room price THB 6,000 plus per night but we need to pay extra THB100 for laundry bag which doesn't make sense for us. It should be complimentary for this kind of room type. We never been charged for laundry bag from IHG group.

Dear Khun. Sirisuda, Thank you for the invaluable feedback you have shared with us regarding your most recent stay. At Pullman we strive to be the best in our service, therefore it is disappointing to read that we did not meet your expectations. Regarding the carpet on the guest floors, we will do our best to prevent and avoid the same experience happening in the future. Meanwhile, I totally understand your experience about the laundry bay, as we are environmentally friendly, our laundry bag made of reusable materials rather than plastic, we encourage our guests to re-use it and offered a price to purchase it as souvneir. Thank you for your suggestion about the complimentary offer for the executive suite. I will review the policy, at the same time, I am delighted to offer a laundry bag for you as a gift in the future. Once again, we appreciate your feedback and do sincerely apologize that your experience with us was not at the level that we deliver to our guests. If you do decide to give us another chance, please feel free to contact me and I will be more than happy to assist you and ensure that you have a great experience with us. Sincerely yours, Eric Tse Director of Guest Experience

Pretty old

Customer review rating 4.3/5

Wl Business - 15/11/2020 Confirmed reviews ALL

Hotel is quite old, with some smell in the room. Feel some dust as well. Most of facility is old and malfunction. Bed and cushion is good. Staff has a good service.

Dear Khun. วราพร, Thank you for taking the time to share your experience I’m sorry to hear that the cleanliness and function of the room and facilities weren’t up to the standard you have come to expect from us. I have personally addressed the point you raised with our senior management to ensure that there is more care on all of the details of the hotel. On a lighter note, I am pleased to know that you found our bed and cushion is good, staffs have a good service. I am happy to hear that we achieved this and will certainly pass your positive feedback to the team. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Yours sincerely, Eric Tse Director of Guest Experience

A very good experience

TripAdvisor rating 4.0/5

Tennis717 15/11/2020 TripAdvisor review

A very pleasant stay,made enjoyable by the smiling, helpful and most attentive staff. While some of the facilities may need upgrading, the all around good experience makes us come back often. It is always a pleasure returning.

Dear Tennis717, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your valuable comments on our smiling, helpful, and most attentive staff. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

Excellent hotel with friendly staff

Customer review rating 4.3/5

D. M. Couples - 07/11/2020 Confirmed reviews ALL

Classic and ver clean hotel. Very professional staff. Good breakfast buffet

Dear Mr. d., Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your comments on our classic, very clean hotel, very professional staff, and a good breakfast buffet. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Yours sincerely, Eric Tse Director of Guest Experience

An overnight stay

TripAdvisor rating 4.0/5

Ian T 26/09/2020 TripAdvisor review

We recently stayed overnight at Pullman Khon Kaen. Check in was very quick and we were in our room within minutes of our arrival. The room was quite large and the bed very comfortable. The location of Pullman is excellent, close to many good restaurants. The night we were there was very busy, with a large function taking place but this had no effect on the efficiency of the services we used. The price, however, was higher than we would have expected, possibly due to the function

Dear lan T, Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed you stay. We appreciate your comments on our room was quite large and the bed very comfortable. The location of Pullman is excellent, close to many good restaurants. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khonkaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

well located good stay great service even grater staff

Customer review rating 4.3/5

Frank E. Couples - 21/03/2020 Confirmed reviews ALL

this is the 3 stay at this hotel will tell every one I know how is going to khon kaen to stay here great all round

A Perfect Weekend Away

Customer review rating 4.3/5

Karsten J. Solo - 18/03/2020 Confirmed reviews ALL

I am having a professional development training in BKK. So, going for a short weekend study-away at Pullman in Khon Kaen seems to be a perfect choice. The hotel itself is quite magnificent, overlooking the whole city. The vibe near the hotel is perfect and the tourist attractions are nearby. Besides, the onsite restaurants offer a wide selection of food. Overall, a very satisfying stay.

Customer review rating 4.3/5

Morten A. Business - 17/03/2020 Confirmed reviews ALL

Very friendly and helpful staff. For me the location was good, close to the airport and the KKU - I will most definitely choose to stay at Pullmann when i return.

Dear Mr. A., Thank you for choosing Pullman Khon Kaen Raja Orchid and for providing us with your valuable feedback. It gives me great pleasure that you enjoyed your stay. We appreciate your comments on our very friendly and helpful staff and the location was good. We will gladly share these positive comments to keep up the high standard that we have set for ourselves. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you for communicating your experience to us and I sincerely hope that we may welcome you back here at Pullman Khon Kaen Raja Orchid. Sincerely yours, Eric Tse Director of Guest Experience

Still one of a good hotel in Khon Kaen

Customer review rating 4.3/5

Pichai V. Friends - 12/03/2020 Confirmed reviews ALL

Good area, good restaurant, some equipment in the room are too old such as bed and pillows also the air conditioner's temperature isn't made cold enough (just only 23 C).

Dear Mr. V., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Eric Tse Director of Guest Experience

Our most recent 20 reviews

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