Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 3.9/5 1,771 reviews

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Description

Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & A la Carte Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

Our accommodation(s)

Room

City View King Room with Special Access Bathroom

  • 2 pers. max
  • 28 / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

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Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
3010 ROTORUA
New Zealand

GPS:-38.132935, 176.25143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ATLAS RESTAURANT

Atlas has entered a new era of dining, offering a refined à la carte experience with thoughtfully curated dishes, locally inspired flavours, and globally influenced cuisine designed to elevate every dining occasion.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,771 reviews

Customer review rating 2.0/5

Sarah S. Families - Confirmed reviews ALL

Fantastic location. Room comfortable and clean. Check in staff were excellent. However, the service was extremely poor. Went to the bar area multiple times and there was no one around to serve each time Ome time we had to ask at reception to get someone to come and serve. Visited bar again, looking to order dinner, again, no one there to serve. Went elsewhere. Breakfast first day, no one to check in with for breakfast, plates no cleared etc seemed very short staffed. Scond day breakfast, no barista, disappointing.

Customer review rating 4.5/5

Grant K. Business - Confirmed reviews ALL

only problem I had was charging back meals to my room. my booking was done thru a travel agent with full charge back as a condition of the booking. the room was outstanding

Customer review rating 5.0/5

Candace G. Families - Confirmed reviews ALL

Great location. Very comfortable room. Pool and gym great. Even had a colouring competition on for the kids

Customer review rating 5.0/5

Bevan L. Business - Confirmed reviews ALL

Service was great. Breakfast was awesome. Spa and gym we also rad.

Customer review rating 3.0/5

Yvonne M. Families - Confirmed reviews ALL

Great location. Nice staff. Appreciate we could check in early on cyclone day. Thank you. Unfortunately the bathroom door was so loud it woke me up every time someone used it. Needs some oil. Also, the mould in bathroom needs to be addressed.

Other web-users rate our hotel

  • 1,133 reviews 9.2/10 Location
  • 1,812 reviews 5.1/10 Room
  • 1,315 reviews 6.4/10 Service
  • 23 reviews 5.3/10 WiFi
  • 759 reviews 2.9/10 Cleanliness
  • 640 reviews 6/10 Comfort
  • 474 reviews 6/10 Breakfast
  • 468 reviews 4.7/10 Amenities

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