Novotel Rotorua Lakeside

Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 4.2/5 3,387 reviews

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Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - lunch, dinner and hot breakfast buffet

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
3010 ROTORUA
New Zealand

GPS:-38.132935, 176.25143

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ATLAS CAFE & RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,387 reviews

TripAdvisor Rating  4.0/5  3,190 reviews

Well located, Great room and view

Customer review rating 4.5/5

Dean T. Couples - Confirmed reviews ALL

Relaxing

Dear Dean T., Many thanks for this outstanding review following your recent stay with us! I am pleased to hear you enjoyed the room, location and the view. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edward Judd General Manager

Fabulous

Customer review rating 4.0/5

P H. Couples - Confirmed reviews ALL

Really enjoyed our stay. Staff is so understanding to our needs we will recommend Novatel to friends & family

Dear Petrina h., We appreciate you taking the time to share your experiences and so pleased you enjoyed your stay with us at the Novotel Rotorua Lakeside. We certainly do have a great team of people working for us and it is great to receive comments such as yours. We do hope you will come and stay with us again. Sincerely, Edward Judd General Manager

pleasant surroundings.

Customer review rating 5.0/5

Robert Solo - Confirmed reviews ALL

Friendly staff, understated but excellent service. Good locale, great food and friendly staff.

Dear Robert G., We very much appreciate your comments regarding your stay at the Novotel Rotorua Lakeside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edward Judd General Manager

Weekend stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

It did the job but overpriced for what we got.

Dear TeAroha W., We very much appreciate your comments regarding your stay at the Novotel Rotorua Lakeside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to personally apologize for the poor conditions of the carpet and lack of care on the buffet. This lack of attention to detail is not up to the standards we strive for. Please rest assured that I have alerted maintenance and kitchen management of this concern and we are taking the appropriate measures to resolve this issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edward Judd General Manager

Good stay

Customer review rating 4.5/5

Jb Friends - Confirmed reviews ALL

Great stay and great service!

Dear William B., We appreciate you taking the time to share your experiences and so pleased you enjoyed your stay with us at the Novotel Rotorua Lakeside. We certainly do have a great team of people working for us and it is great to receive comments such as yours. We do hope you will come and stay with us again. Sincerely, Edward Judd General Manager

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Other web-users rate our hotel

  • 1,148 reviews 9.5/10 Location
  • 2,107 reviews 5.9/10 Room
  • 1,863 reviews 8.1/10 Service
  • 32 reviews 3.4/10 WiFi
  • 716 reviews 4.6/10 Cleanliness
  • 573 reviews 5.8/10 Amenities
  • 566 reviews 7.7/10 Breakfast
  • 454 reviews 4.4/10 Vibe

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