Classificação clientes Avis (Classificação ALL) 4.8/5 4.985 comentários
Hotel ALLSAFE. Aprovado
No coração de Cartagena
Estilo francês e cultura local
A melhor opção na cidade para realizar seus sonhos de casamento
A piscina é o ícone do hotel e o lugar favorito de nossos hóspedes
O melhor hotel da América do Sul - Vencedor do Conde Nast Traveler Reader's Choice Awards 2018
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
Calle Del Torno 39-29
Barrio San Diego
Check-in a partir das 15h00
Check out até as 12h00
Check-in a partir das - Check out até as
El Claustro, a antiga sala de jantar das freiras clarissas, agora funciona como uma tradicional brasserie, com uma ampla seleção de pratos locais e franceses combinados com os melhores produtos caribenhos servidos o dia todo.
A antiga sala de jantar das freiras clarissas, o 1621 é um restaurante que combina as tradições gastronômicas do velho mundo com novos ingredientes mundiais para criar uma experiência que satisfaça os paladares mais exigentes.
Uma área inspirada pelo o que há de melhor do estilo francês, com ornamentos, técnicas arquitetônicas e recursos da era republicana colombiana. Uma experiência fascinante que contrasta com a história dos luxuosos quartos.
Sujeito à disponibilidade
Sujeito à disponibilidade
Sujeito à disponibilidade
Número de salas de reuniões: 7
Tamanho máximo: 328 m²
Capacidade máxima: 300 pessoas
Capacidade máxima para banquete: 200 pessoas
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
hwmuehle 17/01/2022 Avaliação certificada TripAdvisor
The old part of the Hotel is beautiful, the rooms and new building less so. Rooms need urgent refurbishment, they do not correspond to a 5 star property. Bathrooms are far too small. Pool is crowded, and this part of the hotel lacks calm and class.
paulH7012KY 07/01/2022 Avaliação certificada TripAdvisor
We have stayed at the Santa Clara many times and decided to stay here when we were married on New Year's Eve. After the ceremony we attended the Santa Clara New Year's Eve party with a small group of wedding guests. The dinner was nice. The hotel was decorated very well. The band was terrible. We heard many complaints. Also, we were disappointed that the hotel made us and our wedding guests feel less than welcome at the party. It was as if they resented a wedding party being at their New Year's Eve party. For example, after the wedding ceremony we went to the outside bar for a cocktail hour before dinner. The staff would not serve us champagne to make a toast because our son (7) was with us. A member of the family had to leave with our son before they would serve us even though we had been to the outside bar with him many times before. Very disappointing. Also, none of the staff went out of their way to acknowledge that we had just been married. There were no congratulations whatsoever. We paid top dollar to stay at the hotel and attend the New Year's Eve party. We are platinum members of Accor. You would think that would warrant some courtesy but it didn't. So while this is a beautiful hotel and we normally enjoy staying here this time was disappointing and will give us pause before we decide to return. There are many other fine hotels in Cartagena.
Great memories ..outstanding Hotel !!
vladoduke Family - 05/01/2022 Avaliação certificada TripAdvisor
Nice place to stay ! I Recomend it . Santa Clara is the best hotel in Cartagena . Location is the best close to the muralla and downtown . Safe and nice waking distance from everywhere . Price is expensive but your money worth !!!
P5267GVmarkm 06/10/2021 Avaliação certificada TripAdvisor
Wow! Great Experience! Highly Recommended! Every aspect was perfect! Staff is amazing! Location is perfect. Property is immaculate. View is awesome. Will definitely return and highly recommend for others.
707antoine 04/08/2021 Avaliação certificada TripAdvisor
Excellent location, Great looking historical site in the heart of the city center. However, rooms are outdated and need complete renovation or proper maintenance : walls are stained and toilet's seat broken. For our six nights stay, we chosed a fifth floor luxury room with private butler service which turned out to be useselss : QR code link not working for information about the service, no info regarding the hotel facilities with the exception of whatsapps links or QR codes wich turned out to be useless. Very little information on activities around the Cartagena's area as we had to look and find what to do by ourselves with the excpetion of a day spent at the beach on the rosario islands. However beware : the Rosarios islands are islands of noise and binge drinking : boats playing very loud and disturbing music, hotel beaches filled with stereos playing loud and disturbing music. Not the right place if you are looking for peace and calm : guests used their phones as loudgspeakers around the pool which turned out into a horrendeous cacophonia of different musics. Personnel did their best to meet our exceptations but felt short almost each time. Overall, I only recomend using this hotel to discover Cartagena with a maximum stay of two to three nights, no more.
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