Sofitel Legend Santa Clara Cartagena 5 stars

Customer review rating (ALL Rating) 4.7/5 1,637 reviews

Sofitel Legend Santa Clara Cartagena - Image 1
Sofitel Legend Santa Clara Cartagena - Image 2
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Description

Hotel extras

  • The hotel offers various activities, such as coffee tastings

  • Enjoy the best of French luxury in a 5-star hotel in Cartagena.

  • 45 minutes by car to Rafael Nuñez International Airport.

  • The hotel in Cartagena welcomes children and pets during your stay.

  • Take advantage of the halls for weddings and other parties.

Our accommodation(s)

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Hotel location

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
CARTAGENA
Colombia

GPS:10.428294, -75.547714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,637 reviews

TripAdvisor Rating  4.5/5  3,008 reviews

Certificate of excellence 2024

Recommended

TripAdvisor rating 5.0/5

Beatriz T TripAdvisor review

Great service! We used concierge to make arrangements for friend’s Anniversary in Cartagena and they went above and Beyond to make it extra special. Johan was great in helping us take care of every detail and make it personalized ! Thank you!

Perfectly located, service Outstanding

Customer review rating 5.0/5

Ana Couples - Confirmed reviews ALL

I truly enjoyed my experience!!

Dear Ana Cristina W., We very much appreciate your comments regarding your stay at the Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie Amaris P. Guest Relations Manager

Perfect place for our anniversary

TripAdvisor rating 5.0/5

Atlas103 Couples - TripAdvisor review

This is the second Sofitel we've stayed at (first in Dubai - the palms - 100% recommend). Sofitel Legend Santa Clara did not disappoint at any point! Gorgeous duplex room, sweet and fun staff, and attentive to your needs. My favorite interactions were with: Michael - check-in. Family man aspiring to travel the world! Gabriel - concierge: I'll keep practicing my Spanish, thanks for being patient with me! Johan - the fixer. Thank you for making us smile on this trip! I'm glad we chose Sofitel. Andres - Hermano! Great to talk with you. Send me your shirt size and I'll send you an anime T-shirt! Saith - super friendly, great guy to meet Carlos - Le Butler - Thank you amigo. You were attentive and we really felt like it was our anniversary celebration. Elena - spa - thank you so much for your healing hands. The pressure was "difficult but necessary" ha! Johnny - bartender: Good drinks amigo! En El Jardin restaurant: Luis, Jose, Leandro, Alessandro (his family has a restaurant in Odessa TX!). I'm sorry if I forgot anyone! 😁 We had a wonderful time, thank you for the memories.

Customer review rating 4.0/5

Av Business - Confirmed reviews ALL

Only difficulty was at the pool. Bad service

Dear Andrea Carolina V., We very much appreciate your comments regarding your stay at the Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie Amaris P. Guest Relations Manager

EXCELENTE ESTANCIA

Customer review rating 5.0/5

Marcela A. R. Business - Confirmed reviews ALL

EXCELENTE ATENCION, INFRAESTRUCTURA, LOGISTICA

Dear Marcela A. Ramirez, We very much appreciate your comments regarding your stay at the Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie Amaris P. Guest Relations Manager

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Other web-users rate our hotel

  • 496 reviews 9.7/10 Location
  • 609 reviews 7.4/10 Room
  • 1,673 reviews 9.5/10 Service
  • 504 reviews 8.9/10 Food
  • 411 reviews 8.8/10 Amenities
  • 340 reviews 9.1/10 Vibe
  • 231 reviews 9.2/10 Breakfast
  • 186 reviews 9.1/10 Pool

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