ibis Jakarta Tamarin Hotel 3 stars

Customer review rating 4.0/5 1,140 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Jakarta Tamarin
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Spacious outdoor terrace with sportainment offered

  • Multifunction outdoor area

  • 24 hours in rooms spa treatment

  • Outdoor swimming pool

  • Fitness center facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
  • Cash machine
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

ibis Jakarta Tamarin

Jl. KH Wahid Hasyim 77
Jakarta Pusat
10340
jakarta
indonesia

Tel: +62213912323

Fax: (+62)21/3157707

Check-in from 14h00

Check out up to 12h00

  • MRT STATION - BUNDARAN HI :  walking distance BUNDARAN HI

  • By plane

    HALIM PERDANA At 20km / 12.43 miles

  • By plane

    JAKARTA SOEKARNO HATTA At 50km / 31.07 miles

  • By train

    GAMBIR At 2km / 1.24 miles

GPS :-6.187472, 106.826705

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard 2 single beds

  • Max. number of persons: 3
  • Area: From 19 / 205 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard 1 double bed

  • Max. number of persons: 3
  • Area: From 19 / 205 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

TASTE

Type of cuisine: International

Taste Restaurant offers a wide spread of international and local cuisine. This is the right choice to get your best unforgettable culinary experience.

GUMARANG

Non contractual photo

Gumarang offers many kind of special beverages menu and also hot and cold snacks. This is the best place to make you relax and enjoy during your stay at hotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 117

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis Jakarta Tamarin

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,140 reviews

tripadvisor

TripAdvisor Rating 3.5/5

646 reviews

good location if your catching the train, as usual friendly helpful staff..

Customer review rating 4.0/5

Donald C. Business - 21/03/2020 Confirmed reviews ALL

i haven't stayed at the ibis tamarin for a few years and was surprised it was still in reasonably good shape and as usual friendly and helful staff ...a good breakfast , value for money ..

Dear Mr Donald C., We very much appreciate your comments regarding your stay at the ibis Jakarta Tamarin. We are very happy to know that you have a good stay. We received positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutiyono Front Office Manager

High Quality Service.

Customer review rating 4.0/5

Anonymous Families - 09/03/2020 Confirmed reviews ALL

Housekeeping did a good job.. room is always clean.. Front desk were very helpful... fast response when we needed help... well located area.. easy for food at night if you are looking for supper. The in room massage treatment was great as well... breakfast was basic... great for what you are paying for... Ovealls Awesome! will come back again!

Dear Ms. Sha Sha H., We very much appreciate your comments regarding your stay at the ibis Jakarta Tamarin. We are very happy to know that you have a good stay with us. We received positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutiyono Front Office Manager

Good stay

Customer review rating 4.0/5

Eva H. Families - 09/03/2020 Confirmed reviews ALL

Satisfied

Dear Mrs Eva h. Syarifudin, We very much appreciate your comments regarding your stay at the ibis Jakarta Tamarin. We are very happy to know that you have a good stay with us. we received positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutiyono Front Office Manager

Well Located, Good Vibes

Customer review rating 4.0/5

Abdul Business - 05/03/2020 Confirmed reviews ALL

Improvement for Breakfast Services

Dear Mr Abdul M., We very much appreciate your comments regarding your stay at the Ibis Jakarta Tamarin. Concerning the breakfast service we must more focus on giving more training to our staff. However we are happy that you like our hotel location and Vibes Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutiyono Front Office Staff

Well located

Customer review rating 4.0/5

Hans V. Business - 12/02/2020 Confirmed reviews ALL

Medium size hotel with very friendly and helpful staff. Breakfast has a limited variety for expats but the good service makes up for this. Definitely will stay there again!

Convenient location close to TransJakarta Koridor station

TripAdvisor rating 3.5/5

MattHiro 08/02/2020 TripAdvisor review

Though the room may need some renovations, it is properly maintained. Jakarta seems to have heavy traffic jams. But this hotel is close to TransJakarta Busway station. So, without heavy luggage, you can cover most of the tourist attractions in Jakarta easily by using Koridor lines.

Dear Mr Matthiro Thank you for writing us a great feedback during your stay at Ibis Jakarta Tamarin. We are glad that our accessible location has made your stay easier especially to Transjakarta Busway Station has made your stay even more memorable. We look forward to welcoming you back at Ibis Jakarta Tamarin Best Regards Ya'kob Zaini General Manager

The worst Ibis chain hotel ever

TripAdvisor rating 3.5/5

wagga2001 25/01/2020 TripAdvisor review

dirty rooms, full of mosqitos and some bugs, old rooms, I booked 5 days but left in the second day and have not recieved my refund till now as they say it takes 3 months as if it uses camels to go to my credit card???

Dear Sir/Madam, The experience you described cause us deep concern. It does not represent the quality of service we strive.We have never received a comment of this before and it is regrettable you feel this way. Fundamentally refunds of credit card will take around 14 working days. However, as I take such matters seriously, kindly contact me directly at gm@ibistamarin.com Best regards, Yakob ZAINI

The worst stay in Accor property

TripAdvisor rating 3.5/5

Zul B Family - 11/12/2019 TripAdvisor review

Booked 2 rooms for family of 4 from 6-8 Dec 2019 and stayed in rooms 616 and 617. Positive comments: Location and price. Negative comments: Rooms and gym were dated and so are the beds and pillows linens. Kids complaint of itchiness on first night. Pool was dirty. Aircon in the rooms were noisy. Loud music till late night at pool side on 6-Dec. Worst comments: Breakfast on first day, Sat, 7-Dec. Came down at 8.30 am, no more food, all tables were dirty, no manager on duty, I cleaned up 1 table myself for my family since there was only 1 staff (please review the camera recording). Other guests were also waiting. No utensils. Only refilled after long wait one item at a time. I ended up brought my family to eat breakfast outside. Definitely not an Accor standard and should do something drastically to improve it. There was a guest complaining to the front office manager as we were on the way out. As a member I would request Accor to look into this matter on Sat, 7-Dec from 8.15-9 am by interviewing other guests/staff and review the camera recording to provide explanation and to all other guests.

Dear Zul B, The experience you have described cause us deep concern. It does not demonstrate the quality of service we strive for at ibis Tamarin. I have personally spoken to relevant department head to make sure each talent to be re-train so that this will not happen again, to any of our guest and especially to our valued members. On behalf of the management and staff, we sincere apologies for the incidence and assure you our utmost standards at all time. We wish to thank you for your continuous support and sincerely hope that this experience will not impair your confidence in the ibis network. We also hope if you could give us another chance to regain your confidence to our quality and service at ibis Jakarta Tamarin. Your sincerely, YaKob ZAINI, General Manager

A few days in Jakarta

TripAdvisor rating 3.5/5

johngb51 Solo travel - 29/09/2019 TripAdvisor review

Great location and value, staff helpful and friendly. Rooms looking a little bit dated now, could do with a refresh. Breakfast OK but not much choice of western food reflects clients. Overall not bad for the price.

Old hotel, only worth for bed and shower

TripAdvisor rating 3.5/5

don226 Family - 17/07/2019 TripAdvisor review

old hotel, lack of maintenance and only worth for basic service : bed and shower. We drop at the lobby and there is no one (concierge) to help us to unload the bags.. my wife waiting and then must calling somebody to help (I think he is a cleaner).. another problem when I go to basement to park.. to turning I have to go out and in again where the main road is only for one way because taxi's doesn't want to move their car.. problem still continue, when I want to use the swimming pool.. my wife feel uncomfortable because smoking area table are placed very close to the swimming area so all the guys sit and smoke just next to the pool.. I think a little bit privacy needed in this area.. what was the hotel thinking ?.. As a accor member I can ask for late check out but then we decide to go earlier.. not pleasant experience here..

Dear Don226, First of all, on behalf of the entire team please accept our most sincere apology for the unlucky experience during your stay in our hotel. Please rest assure the service you've been experience was not represent our usual standard and we sincerely apologize for your inconvenience, especially for the table setting which to near with the swimming pool. We could understand that you must felt very uncomfortable. We want you to believe that we take your concern as a serious matter and we take a few actions to ensure it would never happen again in the future. We also want to thank you for raise up this issue so we can fix the problem, immediately. Thank you for being our loyal guest, and we look forward to your next arrival. Warmest regards, Ratih Sari DEWI Front Office Manager

Friendly staff but need improve the check in process

TripAdvisor rating 3.5/5

Explorer30000994347 Friends getaway - 12/06/2019 TripAdvisor review

When we arrived, nobody at the check in desk and need to wait about 10 minutes. Hope can improved on that plus the room is nice and very good in privacy. Will stay again in November. Thanks for good hospitality

Dear Explorer30000994347, Firstly, thank you very much for letting us know about things to improved relate with our Front liner services. You are right, there should be someone always stand by at the counter and it means that it was not right to let you wait for service until 10 minutes. I will brief my team to ensure it will not happen again in the future. Well, we are glad that you feel comfortable and secure while you are staying with us. More happy because you will visit ibis Jakarta Tamarin again this November. We really do appreciate that you've spend your time to share your experience, here. Hopefully you will experience better next time. With warm regards, Ratih Sari DEWI Front Office Manager

Outdated

TripAdvisor rating 3.5/5

tppurba Business - 07/05/2019 TripAdvisor review

Room looked outdated. Need some improvements. The good thing about this hotel is the location. Near to many hawkers/local street foods if you like Indonesian cuisine this is great. Also walking distance to sarinah thamrin and some fancy restaurants.

Experience at Ibis Tamarin

TripAdvisor rating 3.5/5

Camper48793956279 Business - 07/03/2019 TripAdvisor review

Everything including the friendly staff was very good, except the breakfast. There is very little variety of food compared to my previous stay at Ibis Tamarin. For example, previously you had noodles for those who don't take rice and so on. Hope that the management could look into this request and be more generous for the amount we are paying.

Dear Camper48793956279, First of all, we are delighted to know that you've been impressed by the friendliness of our staffs and we believe they were taking care of you, well. Meanwhile, we would express our grateful for your care and attention relate with our selection menu at the buffet breakfast. We are noticed that you've been through unhappy experience during your stay in our hotel. For the inconvenience occurred, please accept our most sincere apology. Relate with your concern, honestly we do food rotation with chef formula; 6 times with noodles, and 4 times without noodles. Certainly, it is to keep the breakfast rotation is always fresh especially if you stay longer just like our long staying guest. However, for certain case or any request, please do not hesitate to approach our waiter we would do our best to provide your need. Your feedback is extremely valuable and we appreciate your taking the time and trouble to let us know so we can improve our services. We hope to see you again soon at ibis Jakarta Tamarin. Sincerely, Ratih Sari DEWI Front Office Manager

Great Hotel

TripAdvisor rating 3.5/5

Road45847321892 Family - 11/01/2019 TripAdvisor review

The ibis Tamarin has always been a great hotel at a reasonable price, I've been staying there for the last 14 years and its always been top class. I've never ever had any problems staying at this hotel in that period of time and I even experienced an earth quake witch was also handled very professionally by the staff.

Dear Road45847321892, It's been a long time from our last experienced of the earth quake. We are so lucky to have such a loyal guest as you! Nothing but a great experience we sincerely expecting from our the guests. Thank you for making ibis Jakarta Tamarin as your home away from home. Definitely looking forward to your return! Warm regards, Ratih Sari DEWI Front Office Manager

Great service & room

Customer review rating 4.0/5

Wahyu M. Couples - 09/11/2018 Confirmed reviews ALL

The room is very spacious, very clean room, reception very friendly, during breakfast time greater also friendly, the food is delicious I like a drink Visoy..is my favourite. Is the best for ibis tamarin.

Dear Mr. Wahyu M, Your review has made our day! Thank you for sharing such wonderful feedback on this site. It is amazing to hear that your stay was nothing short of a great experience. We hope your next visit with us is just around the corner! Ratih Sari DEWI Front Office Manager

family hotel

Customer review rating 4.0/5

Thomson Couples - 06/11/2018 Confirmed reviews ALL

good family friendly hotel. Very good staff. Building needs renovation, especially the rooms

Dear Mr. h. Thomson, We very much appreciate your comments regarding your stay at the ibis Jakarta Tamarin. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your suggestion for renovation is being our priority to keep maintain the performance of our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ratih Sari DEWI Front Office Manager

Unpleasant

Customer review rating 4.0/5

Mike Solo - 05/11/2018 Confirmed reviews ALL

There were insect in the room.

Dear mike m., Thank you for your constructive feedback on this site. We are noticed that you had unlucky experience during your stay in our hotel. For the inconvenience occurred, please accept our most sincere apology. Your highlights about the cleanliness, and insect found in room were become our priority issue to be solved to keep maintain the consistency in our quality and service. Guest feedback is extremely valuable and we appreciate your taking the time and trouble to let us know so we can improve our services. We hope to see you again at ibis Jakarta Tamarin very soon. Sincerely, Ratih Sari DEWI Front Office Manager

feel save

Customer review rating 4.0/5

Vendetta Couples - 02/11/2018 Confirmed reviews ALL

this place have a good atmosphere... and quick respond.

Well taken care off, thank you

Customer review rating 4.0/5

Leantee G. Business - 01/11/2018 Confirmed reviews ALL

Very good, all IBIS colleagues are very friendly and supportive, truly appreciated!

Amazing

Customer review rating 4.0/5

G. O. D. Solo - 31/10/2018 Confirmed reviews ALL

Such a satisfiying hotel in the world. Happy staff, excellent enviroment, good view. I like it. Hope Ibis hotel always be like this.

Dear Bintaro G., We very much appreciate your comments regarding your stay at the ibis Jakarta Tamarin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

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