Mercure Broome 4 stars

TripAdvisor rating 3.5/5 647 reviews
Mercure Broome
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+ 18 Services
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Room 1

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Hotel extras

Taking pride in its many features and services, Mercure Broome offers guests a wide range of convenient facilities, which include free on-site parking, guest laundry, room service, in-room WIFI access, a tourist information desk and car hire service desk.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundromat
  • Cash machine
Leisure and activities
  • Swimming pool
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court
  • Boat excursions
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Conventions hotel

Hotel location

Mercure Broome

Weld Street
PO Box 79
PO Box 79
6725
broome
australia

Tel: +61891955900

Fax: (+61)8/91921715

Contact email

Check-in from 14h00

Check out up to 10h00

  • WELD STREET :   GREYHOUND BROOME

  • By plane

    BROOME At 3km / 1.88 miles

  • By train

    NO TRAIN STATION At 0.1km / 0.06 miles

GPS :-17.959688, 122.238535

Our accommodations

Spacious and contemporary, guest rooms at Mercure Broome provide a comfortable, peaceful retreat for both business and leisure travellers. This stylish Broome hotel features 136 modern guest rooms, with Superior, Deluxe and Privilege options available. Gu est rooms feature views overlooking the beautiful Roebuck Bay or the hotel pool, with many offering a private patio or balcony. Each guest room features air-conditioning, comfortable bedding, WIFI access, a private ensuite, and a TV with cable channels.

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 21
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 19
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room 1 Queen Bed and Balcony

  • Max. number of persons: 2
  • Area: From 25
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room 1 Queen Bed and Balcony

  • Max. number of persons: 2
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

CONTI BAR & BISTRO

Type of cuisine: Cafe

Choose from a variety of dishes in the air-conditioned comfort. The alfresco area overlooking the magnificent pool allows you to truly enjoy the sub-tropical weather of Broome.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAPT'N MURPHY'S BAR & BISTRO

Type of cuisine: International

Pub style meals in a relaxed Irish Pub atmosphere

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAPTAIN MURPHY'S IRISH BAR

Photo non contractuelle / Strictly non binding

Choose from a selection of pub style meals in our fully air-conditioned Irish-themed bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 200

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
Mercure Broome

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,826 reviews

tripadvisor

TripAdvisor Rating 3.5/5

647 reviews

Fine

Customer review rating 4.1/5

Shane Business - 13/01/2020 Confirmed reviews ALL

Fine

Show me the light!

Customer review rating 4.1/5

Wes Business - 08/01/2020 Confirmed reviews ALL

I often stay at the Mercure Broome. Good location. Convenient. Nice feeling to the place. But ever since this new wing was built - 10 years ago - I have marvelled at how millions of dollars could be spent on nice facilities and the architect or someone could get something like room lighting so terribly, terribly wrong. Is it too much to expect to be able to see once steps foot inside one's room?

Poor overall

Customer review rating 4.1/5

Malcolm P. Couples - 08/01/2020 Confirmed reviews ALL

Very ordinary Accomodation

Terrible treatment of a c ustomer, return c ustomer!

TripAdvisor rating 3.5/5

greg989 Business - 08/01/2020 TripAdvisor review

Upgraded to their best room, shower hanging off the wall and bathroom generally run down. Returned 2 weeks later and treated dismally and left for the far better accoamadtion at Cable beach, fantastic, ask us to review it! We did though enjoy the complimentary drinks voucher we received before we were turned away by crappy service, thanks, they were great!

Outstanding

Customer review rating 4.1/5

Pauline Solo - 06/01/2020 Confirmed reviews ALL

Outstanding stay staff were friendly gave very clear directions of where I will be staying and offered support if I needed it. Continental breakfast was amazing and staff were lovely

Customer review rating 4.1/5

Shirley S. Business - 03/01/2020 Confirmed reviews ALL

The room was comfortable. Unfortunately I stood on a fine piece of glass which was on the floor between the end of the bench and fridge as I came around the corner from the bathroom. I was able to extract the piece of glass from my foot.

Good room clean and tidy

Customer review rating 4.1/5

D T. Couples - 03/01/2020 Confirmed reviews ALL

Place was quiet with nice outlook, bed comfortable.

Disgusting and disappointing

Customer review rating 4.1/5

Yvette W. Families - 26/12/2019 Confirmed reviews ALL

The online photos of this hotel are false, my first room was filthy and smelt of mould. The rooms are not cleaned to a high standard in fact the hotel is below standard the pool has scum surrounding the rim of the pool and sand and bugs in the pool. The gardens are not maintained and have old debris under the trees and plants. I had a cockroach splattered in my room and the remains were just left stuck on the wall, the hotel T.V did not work. The remote control security fence was broken and I opened/closed this manually. My children’s air conditioner was not working properly and the room temperature remained warm my air con was noisy and continually hummed up and down all night waking me up.My family were upset and disappointed during our stay. I will not recommend this hotel to family or friends I will deter them with the photos and videos I took of this hotel.

Dear Yvette Thank you for taking the time to tell us about your experience at the Mercure Broome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There is no excuse for a dirty room and I will address this with our housekeeping team. Although I have no firm time line as yet our new owners are reviewing the property for refurbishment and I hope to be able to share some exciting news in the future. In regard to the pool the mark at the top of the pool is calcification build up on the tiles due to the water that is used in Broome and we are working to have this removed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Brian McHenry General Manager

Best friendly customer service & facilities ever!!

Customer review rating 4.1/5

Karl N. Business - 18/12/2019 Confirmed reviews ALL

It was & is the best venue, staff & clean facilities anywhere I've stayed around the world. Awesome from check in to departure. Kids loved running around & the pool

Dear Karl We very much appreciate your comments regarding your stay at the Mercure Broome. It is always a pleasure to receive positive feedback and I will definitely share your comments with our team. I am glad you kids enjoyed the pool as I believe it a feature of the property. Thank you again for sharing your experience, and we hope to welcome you back to Broome soon Warm regards Brian McHenry General Manager

No complaints at all!

Customer review rating 4.1/5

Maria Business - 18/12/2019 Confirmed reviews ALL

Very pleasant, and staff were very helpful especially Augustina from Argentina!!

Dear Maria, We very much appreciate your comments regarding your stay at the Mercure Broome. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Agostina. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian McHenry General Manager

Miss Maureen U.

Customer review rating 4.1/5

Maureen U. Business - 14/12/2019 Confirmed reviews ALL

I really enjoyed the stay.

Good

Customer review rating 4.1/5

Anonymous Business - 14/12/2019 Confirmed reviews ALL

Last time I was at the Mercure with my work colleagues we all weren’t very happy with our rooms. With it being very hot in Broome our aircons weren’t on and when we turned them on mine didn’t work very good and another colleague said his didn’t work at all. Being platinum I thought I would have had a better room. Maybe this was just a one of. Would like to be upgraded when possible for a better room

Could be better

Customer review rating 4.1/5

Mike H. Business - 14/12/2019 Confirmed reviews ALL

Rooms were fine, staff were good. Air conditioning in the room did nit blow cool air despite a fault report.

okay

Customer review rating 4.1/5

Anonymous Business - 13/12/2019 Confirmed reviews ALL

The property is quite dated (although clean and tidy). The bathroom had a lot of staining on tiles and fixtures and there was no exhaust fan meaning condensation was an issue. Common conversation amongst guests in my area were the frequent breakdowns of air conditioning and very noisy overhead fans.

Fine

Customer review rating 4.1/5

Anonymous Business - 08/12/2019 Confirmed reviews ALL

Over night just fine, nothing extraordinary but all I needed.

Acceptable

Customer review rating 4.1/5

Trenn Business - 05/12/2019 Confirmed reviews ALL

the internet in the room didn't work and the basin in the bathroom didn't train (I had to remove the cover to get the water drain away). Other than that, the room was good, bed comfortable and the staff we had interactions with were great,

Satisfied overall

Customer review rating 4.1/5

Josh Business - 04/12/2019 Confirmed reviews ALL

The room was suitable for the one night I spent there

Work accomodation

Customer review rating 4.1/5

Anthony H. Business - 03/12/2019 Confirmed reviews ALL

It was a good room, but the buffet style dinner offered left a little bit to be desired in terms of quality and variety, from memory there was just a huge plate of the cheap processed style sausages.

Mrs

Customer review rating 4.1/5

Nicola N. Business - 01/12/2019 Confirmed reviews ALL

Was ok room smelt mouldie

Aircondition too loud

Customer review rating 4.1/5

Anonymous Friends - 01/12/2019 Confirmed reviews ALL

So far so good except aircondition didn‘ t work properly- too noisy

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