Customer review rating (ALL Rating) 4.5/5 68 reviews
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
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Novotel Surabaya - Hotel & Suites
Jalan Ngagel 173-175
60246 SURABAYA
Indonesia
GPS:-7.296002, 112.742909
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Railway station
Access: 3 km / 1.87 mi
Shuttle
Railway station
Access: 10 km / 6.25 mi
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Museums
Access: 1 km / 0.62 mi
Other attractions
Access: 1 km / 0.62 mi
Zoo
Access: 2 km / 1.25 mi
Museums
Access: 2 km / 1.25 mi
Sports centre
Access: 3 km / 1.88 mi
Historic monument
Access: 5 km / 3.13 mi
Cinema district
Access: 6 km / 3.75 mi
Entertainment/theatre district
Access: 7 km / 4.38 mi
Cinema district
Access: 7 km / 4.38 mi
Historic monument
Access: 8 km / 5 mi
Botanical gardens
Access: 75 km / 46.88 mi
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Shopping district
Access: 5 km / 3.13 mi
Shopping centre/mall
Access: 7 km / 1.88 mi
Shopping district
Access: 7 km / 4.38 mi
Check-in from - Check out up to
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Dinning room
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Get special promo "Wedding Intimate Package" With benefit buffet arrangement, standard decoration, complimentary cake, junior suite and bed decoration for bridal room and 2 superior room for family
Horrible.
TripAdvisor rating 1.0/5
suchitrac1410 TripAdvisor review
E-Voucher Hotel not available
TripAdvisor rating 3.0/5
yuli a TripAdvisor review
Family vacation
TripAdvisor rating 5.0/5
DPakpahans Families - TripAdvisor review
Dear DPakpahans, It is a pleasure to know that our valuable guest enjoyed their family vacation at Novotel Surabaya Hotel & Suites. Thank you and we sincerely hope to welcome you again in the near future. Benny W. Hotel Manager
Bad experience
TripAdvisor rating 1.0/5
AgarwalKavita Families - TripAdvisor review
Dear AgarwalKAvita, I sincerely apologize for the inconvenience during your stay at Novotel Surabaya Hotel & Suites. Kindly to inform that our check in time is indeed at 2 pm and it was unacceptable to let our valuable guest wait without any favorable assistance tough suites room then allocated, please rest assure that we'll evaluate internally for further improvement. In regards to the wedding, kindly to inform that events will be finish at latest 21.00 and we are sorry for the party done by the guest above. Thank you for your feedback and I sincerely wish you all the best on your next trip. Kind regards, Benny W. Hotel Manager
Oasis in the Hot Surabaya City
TripAdvisor rating 4.0/5
pengelanaj Families - TripAdvisor review
Dear pengelanaj, Thank you for your comment and It is always a pleasure to receive positive feedback. We'll follow up further concerning your comment about bit problem at lobby area from cleanliness and service at front desk as well as garden maintenance. Once again thank you & I sincerely hope that we can serve you again in the near future. Kind regards, Benny W.
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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