Description
ALLSAFE approved hotel
Hotel extras
-
Choose between rooms or independent bungalows
-
Fitness centre and basketball court
-
Family-friendly facilities and Kids Club
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Western and local fare at Janggala restaurant
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WiFi in rooms and communal areas
Our accommodation(s)
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Room
Superior Room with 1 kingsize bed Garden View
- 4 persons
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Most of the accommodation: Balcony
Room
Superior Room with 2 single beds, Garden View
- 4 persons
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: Garden View
- Most of the accommodation: Balcony
Room
Superior Room with 1 kingsize bed, Pool Terrace
- 4 persons
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: Pool side
- Most of the accommodation: Terrace
Room
Superior Room with 2 single beds, Pool view
- 4 persons
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: Pool side
- Most of the accommodation: Balcony
Room
Superior Room with 1 kingsize bed Pool View
- 4 persons
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: Pool side
- Most of the accommodation: Balcony
Room
Superior Room with 2 single beds, Pool Terrace
- 4 persons
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: Pool side
- Most of the accommodation: Terrace
Hotel location
Novotel Surabaya - Hotel & Suites
Jalan Ngagel 173-175
60246 SURABAYA
Indonesia
GPS:-7.296002, 112.742909
Access and transport
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GUBENG
Railway station
Access: 3 km / 1.87 mi
-
Shuttle
PASAR TURI
Railway station
Access: 10 km / 6.25 mi
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FRENCH CULTURAL CENTER (CCCF)
Museums
Access: 1 km / 0.62 mi
FRENCH CULTURAL CENTER
Other attractions
Access: 1 km / 0.62 mi
SURABAYA ZOO
Zoo
Access: 2 km / 1.25 mi
MPU TANTULAR
Museums
Access: 2 km / 1.25 mi
ATLAS
Sports centre
Access: 3 km / 1.88 mi
MONKASEL
Historic monument
Access: 5 km / 3.13 mi
MITRA 21
Cinema district
Access: 6 km / 3.75 mi
TUNJUNGAN
Entertainment/theatre district
Access: 7 km / 4.38 mi
TUNJUNGAN 21
Cinema district
Access: 7 km / 4.38 mi
TUGU PAHLAWAN
Historic monument
Access: 8 km / 5 mi
PURWODADI
Botanical gardens
Access: 75 km / 46.88 mi
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SURABAYA PLAZA
Shopping district
Access: 5 km / 3.13 mi
TUNJUNGAN PLAZA
Shopping centre/mall
Access: 7 km / 1.88 mi
TUNJUNGAN PLAZA
Shopping district
Access: 7 km / 4.38 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Shuttle
- Restaurant
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Meeting rooms
- Car park
JANGGALA RESTAURANT
Non contractual photo
Dinning room
Breakfast
Non contractual photo
Pool
Fitness center
Meetings & Events
- Number of Meeting Room
- 5
- Surface of the largest room
- 324 m² / 3487.504 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 170
Weddings
Non contractual photo
Get special promo "Wedding Intimate Package" With benefit buffet arrangement, standard decoration, complimentary cake, junior suite and bed decoration for bridal room and 2 superior room for family
Our guest reviews
Old Hotel but great experience for a family

TripAdvisor rating 5.0/5
Sightsee07853790984 TripAdvisor review
Dear Sightsee07853790984, Thank you so much for your great review, for sure we will share it with all the team here. We are very happy to hear that you and family were enjoy while staying in our hotel. Looking forward to welcoming you back at our hotel. Warm regards, General Manager
Horrible.

TripAdvisor rating 1.0/5
suchitrac1410 TripAdvisor review
E-Voucher Hotel not available

TripAdvisor rating 3.0/5
yuli a TripAdvisor review
Family vacation

TripAdvisor rating 5.0/5
DPakpahans Families - TripAdvisor review
Dear DPakpahans, It is a pleasure to know that our valuable guest enjoyed their family vacation at Novotel Surabaya Hotel & Suites. Thank you and we sincerely hope to welcome you again in the near future. Benny W. Hotel Manager
Bad experience

TripAdvisor rating 1.0/5
AgarwalKavita Families - TripAdvisor review
Dear AgarwalKAvita, I sincerely apologize for the inconvenience during your stay at Novotel Surabaya Hotel & Suites. Kindly to inform that our check in time is indeed at 2 pm and it was unacceptable to let our valuable guest wait without any favorable assistance tough suites room then allocated, please rest assure that we'll evaluate internally for further improvement. In regards to the wedding, kindly to inform that events will be finish at latest 21.00 and we are sorry for the party done by the guest above. Thank you for your feedback and I sincerely wish you all the best on your next trip. Kind regards, Benny W. Hotel Manager
In partnership with TripAdvisor
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