Novotel London Waterloo

Customer review rating (ALL Rating) 4.4/5 1,843 reviews

Best price
guarantee
Novotel London Waterloo - Image 1
Novotel London Waterloo - Image 2
Novotel London Waterloo - Image 3
Novotel London Waterloo - Image 4
113 Lambeth road, SE1 7LS LONDON, United Kingdom

Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Telephone
Fax +44 20 7793 0202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,843 reviews

TripAdvisor Rating  4.0/5  3,990 reviews

Excellent Stay

Customer review rating 4.5/5

Katerina K. Business - Confirmed reviews ALL

I recently had the pleasure of staying at Novotel London, and it was a fantastic experience. The staff were exceptionally welcoming and attentive, ensuring every detail of my stay was perfect. The rooms were spacious, modern, and impeccably clean, providing a comfortable and relaxing environment. The hotel's location is excellent, making it convenient to explore the city. The breakfast offered a wide variety of delicious options, catering to every taste. I highly recommend Novotel London for both business and leisure stays—it exceeded my expectations in every way!

Dear Katerina K., Thank you so much for your glowing review! We are absolutely delighted to hear that you had such a fantastic experience during your stay at Novotel London Waterloo. It’s wonderful to know that our staff, rooms, location, and breakfast exceeded your expectations. We truly appreciate your kind words and are thrilled that you enjoyed every aspect of your visit. Your feedback motivates us to continue delivering exceptional experiences to all of our guests. We would love to welcome you back to Novotel London Waterloo for both business and leisure stays in the future. If there is anything we can do to enhance your next visit, please don’t hesitate to let us know. Thank you once again for your recommendation! Best regards, Novotel London Waterloo

Good location. Nice room

Customer review rating 3.5/5

J E. O. Business - Confirmed reviews ALL

Nice hotel with room for improvement

Dear Jeroen S., Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our location and the room. We also appreciate your comments on areas for improvement, as we are always striving to enhance the guest experience. Rest assured, we will take your feedback into consideration as we continue to make improvements. We truly value your input and hope to welcome you back to Novotel London Waterloo soon. Best regards, Novotel London Waterloo

Great stay, great location.

Customer review rating 4.5/5

Mike Business - Confirmed reviews ALL

Always well received at the reception desk and a very pleasant stay.

Dear Michael W., Thank you so much for your kind feedback! We’re thrilled to hear that you had a great stay and enjoyed our location. It’s wonderful to know that you were well received at the reception desk and had a pleasant experience overall. Your positive comments mean a lot to us, and we look forward to welcoming you back to Novotel London Waterloo in the near future. Best regards, Novotel London Waterloo

Well located

Customer review rating 4.5/5

Ilkka Business - Confirmed reviews ALL

Everything worked really well. People were very helpful and friendly.

Dear Ilkka K., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel London Waterloo

Great value for quality facilities and service

Customer review rating 5.0/5

Peter K. Business - Confirmed reviews ALL

Can not fault the hotel or the staff after a 5 night stay

Dear Peter K., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel London Waterloo

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,262 reviews 9.3/10 Location
  • 1,341 reviews 7.1/10 Room
  • 1,299 reviews 8.2/10 Service
  • 19 reviews 7.1/10 WiFi
  • 806 reviews 7.1/10 Breakfast
  • 613 reviews 6.8/10 Cleanliness
  • 401 reviews 5.1/10 Food
  • 251 reviews 4.5/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in London

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.