ibis Sydney Darling Harbour 3.5 stars

Customer review rating (ALL Rating) 3.9/5 2,798 reviews

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Description

Hotel extras

  • Located in exciting Darling Harbour, just a short walk to the International Convention Centre

  • Comfortable guest rooms with everything you need for a great stay

  • Choose from delicious meals & refreshments at the iBar and relax on the outdoor deck

  • Convenient location, just a short distance to Sydney's bustling Central Business District

  • Take a stroll across Pyrmont Bridge to Sydney Aquarium and Wildlife Park

Our accommodation(s)

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Hotel location

ibis Sydney Darling Harbour

70 Murray Street, Darling Harbour
2000 SYDNEY
Australia

GPS:-33.8717, 151.197723

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

ibis Kitchen's international breakfast buffet features a variety of delicious options to cater for all tastes. For dinner, ibis Kitchen offers classic favourites at a great price.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,798 reviews

Customer review rating 5.0/5

Rita B. Couples - Confirmed reviews ALL

Enjoyed our one night stay . Appreciated the complimentary upgrade .

Dear Rita, Thank you very much for your lovely feedback following your recent stay at ibis Sydney Darling Harbour. We are absolutely delighted to hear that you had an enjoyable stay and that you appreciated the complimentary upgrade. It is always a pleasure to be able to make our guests’ visits extra special, and your kind comments mean a great deal to our team. We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again soon for another memorable experience. Kind regards, Dimi Novitskiy Assistant Manager ibis Sydney Darling Harbour

Customer review rating 0.5/5

Sungjoo S. Families - Confirmed reviews ALL

The room’s ducted air-conditioning vents were heavily covered in dust, and the overall cleanliness was very poor. At breakfast, the staffs only replaced napkins with new ones but never wiped the tables. My table had visible coffee stains and water marks, which I ended up cleaning myself. Even when there were clearly visible food scraps left on the neighboring tables, the servers deliberately looked the other way and ignored them. The male sever never smiled to us although I said thanks several times. The room shared noise with the next room, making it difficult to rest properly, and the bed was so uncomfortable that my back still hurts. What made the experience even more disappointing was the swimming pool. Photos online clearly showed a pool on Google, so I prepared and brought my swimwear — only to find that the pool does not exist at all. It feels misleading, whether the photos were intentionally uploaded, deliberately left outdated, or simply neglected. Not confirming the absence of a pool was my biggest mistake, and while I let it go at the time, I would never have chosen to stay here if I had known there was no pool. I will never stay here again.

Greetings Sungjoo, Thank you for taking the time to share your feedback regarding your recent stay at Ibis Sydney Darling Harbour. Your comments concerning the cleanliness of your room and the dining area have been noted. We strive to maintain high standards of hygiene and will ensure that this feedback is shared with our housekeeping team to reinforce our commitment to cleanliness. Regarding the noise levels and comfort of the bed, we understand how essential a restful environment is for our guests, and we appreciate your input as it helps us improve our accommodations. With regards to the pool the images have been uploaded by a user many years ago and do not reflect an official submission from the hotel itself. I have been in contact with Google about said images and it is an ongoing process. Having said this, we are more than happy to organise time at the Novotel pool next door for guests of the Ibis. If there's anything I can do to assist post stay or enhance a future stay please let me know as it's our last desire to see a guest feel as though their purchase was not reflected well in the stay. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 0.5/5

Jack C. Business - Confirmed reviews ALL

Room was old and poorly cleaned , shower made this weird noise and the bathroom sink was blocked and full of water. For over $200 a night this is a terrible value for money hotel.

Greetings Jack, Thank you for your feedback regarding your recent stay. I am terribly sorry to hear that you had a subpar experience at the Ibis. As we make improvements to the Ibis moving forward in 2026 using feedback such as yours we do appreciate you highlighting these frutrations. If there's anything we can do to assist post stay, please let me know as I'll be happy to assist. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 4.5/5

Geoffrey H. Couples - Confirmed reviews ALL

Close to the city

Greetings Geoffrey, Thank you for your kind feedback regarding our location. We are pleased to hear that you found our hotel convenient for your visit to the city. It is always our aim to provide guests with easy access to local attractions. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 4.0/5

Wendy G. Families - Confirmed reviews ALL

Nice hotel, convenient to light rail. Easy to get around city from the hotel

Greetings Wendy, Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our convenient location and found it easy to explore the city. Thank you again for your glowing review and we look forward to seeing you in the future! Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Other web-users rate our hotel

  • 2,025 reviews 9.4/10 Location
  • 2,770 reviews 4.8/10 Room
  • 2,257 reviews 8.2/10 Service
  • 41 reviews 5.3/10 WiFi
  • 1,153 reviews 3.5/10 Comfort
  • 888 reviews 4.6/10 Cleanliness
  • 595 reviews 5.8/10 Value
  • 538 reviews 7/10 Breakfast

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