ibis Sydney Darling Harbour Hotel 3.5 stars

Customer review rating (ALL Rating) 4.1/5 17,850 reviews

ALLSAFE approved hotel

Information message

ibis Sydney Darling Harbour
See on a map
+ 15 Services

Hotel extras

  • Located in exciting Darling Harbour, just a short walk to the International Convention Centre

  • Modern and comfortable guest rooms, many with stunning views of Darling Harbour

  • Choose from delicious meals & refreshments at the iBar and relax on the outdoor deck

  • Convenient location, just a short distance to Sydney's bustling Central Business District

  • Take a stroll across Pyrmont Bridge to Sydney Aquarium and Wildlife Park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Sydney Darling Harbour

70 Murray Street
Darling Harbour
2000 sydney
australia

Fax: (+61)2/92887189

Check-in from 14h00

Check out up to 11h00

  • IBIS DARLING HARBOUR:  443 DARLING HARBOUR

  • SYDNEY EXPLORER:  DARLING HARBOUR

  • TOWNHALL STATION:  STATE RAIL TOWNHALL STATION

  • SYDNEY LIGHT RAIL:  DARLING HARBOUR

  • By plane

    KINGSFORD SMITH SYD At 11km / 6.84 miles

  • By plane

    SYDNEY DOMESTIC At 11km / 6.84 miles

  • By boat

    ROCKET FERRY At 0.1km / 0.06 miles

  • By boat

    SYDNEY FERRIES-ROCKS TERMINAL At 2km / 1.24 miles

  • By helicopter

    SYDNEY AIRPORT At 12km / 7.46 miles

  • By car

    OLYMPIC DRIVE At 16km / 9.94 miles

  • By car

    PACIFIC HIGHWAY At 5km / 3.11 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS:-33.8717, 151.197723

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

iBistro's international breakfast buffet features a variety of delicious options to cater for all tastes. For dinner, iBistro offers classic favourites at a great price along with Monday - Friday daily dinner specials.

Our accommodation(s)

ibis Sydney Darling Harbour offers 256 rooms, with views over the bustling suburb of Pyrmont or Darling Harbour and the stunning Sydney city skyline. Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Choose a Darling Harbour View Room to make the most of our panoramic city views.

Our guest reviews for
ibis Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

17,850 reviews

TripAdvisor Rating 3.5/5

3,022 reviews

Well located

Customer review rating 5.0/5

Newcastle Couples - 14/01/2022 Confirmed reviews ALL

Right where we needed to stay at Darling Harbour and short walk to Lyric Theatre. Everything as expected, no complaints at all.

Hi David, We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is so great to see you enjoyed the location of the Hotel! We are perfectly placed on the Harbour and all major locations are a short walk. I also hope you enjoyed your show at the Lyric Theatre Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua Lusty Assistant Front Office Manager ibis Sydney Darling Harbour

Well located

Customer review rating 4.0/5

Jill Families - 13/01/2022 Confirmed reviews ALL

Good customer service

Dear Jill, We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. I can not wait to share the feedback with the staff you dealt with during your stay. I am sure they will be just as pleased as I am to see their hard work as not gone un-noticed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua Lusty Assistant Front Office Manager ibis Sydney Darling Harbour

Great location

Customer review rating 5.0/5

Dlj Couples - 11/01/2022 Confirmed reviews ALL

One of our favourite places to stay when visiting Sydney. Always clean and the staff are very pleasant

Dear Deborah J., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am pleased to read that you found hotel clean and the team friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Konieczna Hotel Services Manager ibis Sydney Darling Harbour

Well located

Customer review rating 3.0/5

Yash Couples - 11/01/2022 Confirmed reviews ALL

I strongly believe that the overnight room rate was unreasonable considering no fire works were going ahead at Darling Harbour. We all understand the impact Covid had on the businesses but as customers we also save hard to have some moments of happiness but the facility didn't have any such perks that justified the cost. The hotel could have added a couple masks, sanitizing lotion etc as welcome kit at the minimum.

Reasonable location, cheap accommodation.

Customer review rating 3.5/5

Andrew Solo - 11/01/2022 Confirmed reviews ALL

It is cheap and you get what you pay for. The rooms are tiny and the hotels services are minimal. It is a good location and the room was reasonably clean when I arrived. They do not clean the rooms during your stay. I will probably stay somewhere a little better next time I am in Sydney.

well located with good views

Customer review rating 5.0/5

Roslyn Couples - 11/01/2022 Confirmed reviews ALL

The ibis darling has great views of the harbour with out costing very much..It is just a basic hotel but very comfortable The staff our friendly and helpful. We love their restaurant and wish it was open every night instead of just Friday and Saturday. We did have a problem with moisture in the room but it was raining and this was the first time it has happened.

Customer review rating 5.0/5

Anonymous Families - 10/01/2022 Confirmed reviews ALL

The stay was excellent as always, very friendly staff who are a credit to your brand.

Dear Benjamin, Thank you so much for the positive feedback about the staff you encountered during your latest stay. The team here is so welcoming and friendly and I am excited to pass this feedback on. I would also like to thank you for your loyalty as a platinum member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Lusty Assistant Front Office Manager ibis Sydney Darling Harbour

Time away with my husband

Customer review rating 5.0/5

Anonymous Couples - 10/01/2022 Confirmed reviews ALL

Enjoyed our stay with you as usual. We were extremely happy with our upgraded Darling Harbour Superior room. Had everything we needed. Location is excellent being close to Darling Harbour . We were able to walk everywhere . Staff at The Ibis were also very obliging & helpful. Nothing was a problem for them. We enjoyed our breakfast at The Ibis. Was excellent value for the $20 we paid. Being Accor members we only had to pay for one. We look forward to returning very soon.

Hi Rita, Thank you so much for the amazing review! Such a pleasure to read how much you enjoyed the Hotel. The location is perfect as you mentioned, backing onto the Harbour. The team here are fabulous, so welcoming and friendly, I can not wait to share this feedback with them so they know their hard work does not go un-noticed. I would also like to thank you for your loyalty to both the Ibis Darling Harbour and the Accor Program. It is also great to see our Allsafe implementation is being noticed. We have additional hand sanitizer and cleaning measures in place to keep our guests and staff safe. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua Lusty Assistant Front Office Manager ibis Sydney Darling Harbour

Well located. A great stay

Customer review rating 5.0/5

Deborah B. Families - 10/01/2022 Confirmed reviews ALL

The staff were very friendly and helpful.

Hi Deborah, Thank you so much for taking the time o review your recent stay at Ibis Darling Harbour. It is always so good to read about positive comments about the staff, I cannot wait to share this feedback with the team you interacted with. I would also like to thank you for the additional comments in regards to the cleanliness and hand sanitizer around the property. Our Allsafe program is in place here to ensure guest and staff safety during the current climate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Lusty Assistant Front Office Manager ibis Sydney Darling Harbour

Great Hotel to experience Sydney

Customer review rating 5.0/5

Cath Families - 09/01/2022 Confirmed reviews ALL

The staff were terrific. Made the stay a delight. The location is magnificent, close to everything and easy to get to and from airport. Would recommend to others.

Well located and beautiful view from Darling Harbour

Customer review rating 4.5/5

Adriana Families - 08/01/2022 Confirmed reviews ALL

It was only 1 night. We were on NYE cruise and we needed a place to stay. Comfy room.

Dear Adriana Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dagmara Konieczna Hotel Services Manager ibis Sydney Darling Harbour

Perfect

Customer review rating 5.0/5

J D. Families - 30/12/2021 Confirmed reviews ALL

Clean comfy and central

Dear Janet, Thank you for the great review of ibis Sydney Darling Harbour! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dagmara Konieczna Hotel Services Manager ibis Sydney Darling Harbour

Great Staff

Customer review rating 1.5/5

Melini C. Families - 30/12/2021 Confirmed reviews ALL

This hotel should be condemned!!!! it was filthy and old. The floor in the shower felt like I was going to fall through it. I have never been in a hotel that was so dilapidated. The good news was there was an amazing view (that I paid extra for) and the staff were amazing!!!!!! I asked for additional conditioner and extension cord (the power was on the other side of the room - a bit far for my mobile cord to reach) and they came instantly. Considering this hotel is NOT cheap it is a wonder anyone stays here.

Dear Melini C., Thank you for taking the time to tell us about your experience at the ibis Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will make sure to share your comments with our Executive Housekeeper. We appreciate your sharing your concerns, and it is our hope that it will not detract you from choosing other Ibis hotels in the near future. Sincerely, Dagmara Konieczna Hotel Services Manager ibis Sydney Darling Harbour

Spicy Mid day bang

Customer review rating 5.0/5

Hank J. Couples - 29/12/2021 Confirmed reviews ALL

Good private few hours with the SO. Enough said

Dear Themistocles, Thank you for the great review of ibis Sydney Darling Harbour! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dagmara Konieczna Hotel Services Manager ibis Sydney Darling Harbour

Good but not great

TripAdvisor rating 2.0/5

naveedr35 09/11/2021 TripAdvisor review

Awesome location Friendly staff Rooms are small Rooms look old with the layout Small bathrooms Beds are great Not enough amenities inside the room No free Netflix or any service like that Parking is expensive and should technically be included when spending so much money. The rooms need a major overhaul and decor change up

Great Location

TripAdvisor rating 4.0/5

Mikkigoo 09/04/2021 TripAdvisor review

We enjoyed our stay. The position is very convenient if you are using the train or ferry system, The room is large and very well appointed. We were disappointed that the spa in our room was broken and the restaurant was not open for lunch or dinner.

Dear Mikkigoo, Thank you for taking the time to post a review and share your recent experience. I am pleased to read that you had an enjoyable time whilst visiting Darling Harbour and found hotel well located. We certainly look forward to welcoming you back again in the future.

Extremely poor room condition

TripAdvisor rating 1.0/5

mbmrootsian 05/04/2021 TripAdvisor review

The room was old and dusty. There was mould on the ceiling and many water marks on the wall. It was the third time to stay in ibis darling harbour. Extremely disappointed! It did not seem to be a hotel room.

Dear mbmrootsian, Thank you for taking time to tell us about your experience at the Ibis. It is discouraging to read that your stay did not meet your expectations and I am very sorry about it. Having a clean and maintained room is a key part of providing that superior service and comfort to our guests and this was not the case. I have shared your concerns with our Executive Housekeeper to investigate and follow up accordingly.

Nice location

TripAdvisor rating 4.0/5

renders491 Business - 02/04/2021 TripAdvisor review

Great place to stay for the convenience and location. Rooms small but neat and tidy. View over Darling harbour was awesome. Only disappointing thing was the bar was only open Friday and Saturday. Will stay again

Dear renders491, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you found the Hotel well located and rooms clean. We hope to welcome you back in near future.

Fabulous location and view

TripAdvisor rating 5.0/5

Samigerges 23/03/2021 TripAdvisor review

The hotel is one of the most beautiful and rich in museums, shopping centers and eateries that you would like to have within a walking distance. The hotel offers fabulous harbour and city views day and night. It is clean and prices are reasonable. Staff is friendly. We love it and stay there whenever we can.

Dear Samigerges, Thank you for taking the time to post a review and share your recent experience. I am pleased to read that you enjoyed the view of Darling Harbour from the hotel and found it well located. We certainly look forward to welcoming you back again in the future. Regards, Dagmara K, Front Office Manager

Excellent Service

TripAdvisor rating 5.0/5

Alan H 10/02/2021 TripAdvisor review

At the last minute we took our grandson and the chef gave him French toast as part of the in-room breakfast with a note his daughter likes French toast and he thought he would like it too. All great service by reception and staff

Dear Alan H, I very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Joy our breakfast Chef. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to get to welcome you back soon.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in sydney