Mercure Brisbane 4 stars

Customer review rating 4.2/5 10,029 reviews
Mercure Brisbane
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Mercure Brisbane combines style with convenience, providing guests with an excellent range of features, including 24 hour reception and room service, a modern fitness centre, paid car parking, and paid broadband and WIFI access.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Brisbane

85-87 North Quay
4000
brisbane
australia

Tel: +61732372310

Fax: (+61)7/32363891

Contact email

Check-in from 14h00

Check out up to 11h00

  • NORTH QUAY... :   CENTENARY HWY ROMA STREET

  • NORTH QUAY.... :   SOUTH-EAST FWY ROMA STREET

  • NORTH QUAY..... :   SOUTH-EAST FWY ROMA STREET

  • CENTRAL STATION :   ROMA STREET CENTRAL STATION

  • By plane

    BRISBANE At 16km / 10 miles

  • By plane

    BRISBANE At 16km / 10 miles

  • By boat

    CITYCAT At 0.05km / 0.03 miles

  • By boat

    RIVER CROSSING At 0.05km / 0.03 miles

  • By helicopter

    QLD UNI OF TECHNOLOGY-GARDENS PT At 1km / 0 miles

  • By helicopter

    ROYAL BRISBANE HOSPITAL At 2.5km / 1.56 miles

  • By car

    TURBOT STREET At 0.05km / 0.03 miles

  • By train

    CENTRAL STATION At 0.05km / 0.03 miles

  • By train

    ROMA STREET STATION At 0km / 0 miles

GPS :-27.470037, 153.020995

Our accommodations

Recently refurbished, guest rooms at Mercure Brisbane offer a range of accommodation options to suit all guest requirements, including Superior, Privilege and Deluxe options. During the refurbishment, Mercure and WMK Architecture collaborated to create a warm yet modern space filled with bright colour, which is both inviting and comfortable. The work of local artist Kelly Fielding was also incorporated into the room design, which includes her range of headboards designed to resemble the Brisbane River.

Accessible room

Superior Room 1 Queen Bed City View

  • Max. number of persons: 2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 2 Double Beds City View

  • Max. number of persons: 4
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Superior Room 1 Queen Bed River View

  • Max. number of persons: 2
  • Area: From 21
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 2 Double Beds River View

  • Max. number of persons: 4
  • Area: From 21
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room 1 Queen Bed River View

  • Max. number of persons: 2
  • Area: From 31
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room 1 King Bed River View

  • Max. number of persons: 4
  • Area: From 31
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

MREPUBLIC RESTAURANT

Type of cuisine: Regional

We are MRepublic. A place where seasonal ingredients and produce come alive. Where locality matters. Where we care about the farmers as much as we care about the farm. An experience not just for the tastebuds, but all the senses.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MREPUBLIC RESTAURANT & BAR

Photo non contractuelle / Strictly non binding

MRepublic Bar is the perfect destination to eat, drink and enjoy the local surrounds. Overlooking the Brisbane River, MRepublic Bar provides comfortable seating in a casual setting with spectacular views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 645

  • Maximum capacity: 831 people

  • Maximum banquet capacity: 560 people

Find out more

Our guest reviews for
Mercure Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,029 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,925 reviews

week away

TripAdvisor rating 4.0/5

877rosemaryb 17/02/2020 TripAdvisor review

rooms smelt musty, had to change rooms during 4 night stay due to toilet issue, parking offsite not good and expensive, bathrooms small and showers tidy with mould in tile grout, windows in riverview rooms very dirty. location is biggest asset

Customer review rating 4.2/5

Alan Couples - 12/02/2020 Confirmed reviews ALL

Convenient central stay.

Welcoming Brisbane riverside getaway

Customer review rating 4.2/5

Leigh B. Families - 12/02/2020 Confirmed reviews ALL

Well located to Brisbane's cultural and city precincts with a superb river view. Room was well appointed with a comfortable bed and great shower. Efficient team. Great breakfast options to start the day - particularly the egg station. Nice touch by housekeeping with chocolate heart treats on our return with the name of the room attendant.

Great location handy to CBD Brisbane

Customer review rating 4.2/5

Karen Families - 12/02/2020 Confirmed reviews ALL

Was absolutely lovely we arrived early and receptionist got us in our room straight away with an awesome view also put us on to an awesome driver to pick us up from the Brisbane port he was fantastic

Lovely place to stay

Customer review rating 4.2/5

Sam Families - 11/02/2020 Confirmed reviews ALL

Great location. Very clean and comfy room with lovely housekeeping that helped us when we needed it.

Good stay

Customer review rating 4.2/5

Ks Business - 11/02/2020 Confirmed reviews ALL

Staffs at front desk were all very kind and efficient. Room was clean and relaxing. Great access to downtown, esp Victoria bridge, South Bank and North Quay.

Well located

Customer review rating 4.2/5

Heather K. Couples - 11/02/2020 Confirmed reviews ALL

Staff were excellent and helpful.

Customer review rating 4.2/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Comfortable stay but disappointed to be charged for a prepaid stay.

Well located, close to all amenities

Customer review rating 4.2/5

Anthony E. Business - 09/02/2020 Confirmed reviews ALL

Pleasant stay, with all facilities to meet my needs.

Great location & wonderful staff

Customer review rating 4.2/5

Mary Families - 09/02/2020 Confirmed reviews ALL

3rd visit to mercure & wonderful staff, immaculate river view room & delicious meals. Thanks

Good stay

Customer review rating 4.2/5

Yvonne Business - 09/02/2020 Confirmed reviews ALL

Overall experience alright. Will be idea if there are in-room free WiFi too.

Poor internet, poor air con, tired rooms

Customer review rating 4.2/5

P C. W. Couples - 08/02/2020 Confirmed reviews ALL

We stayed at the Mercure Brisbane (North Quay) from 30th Jan to 2nd Feb 2020. We had stayed here before and as an Accor member (3…68C8] thought we would stay again. However on this occasion our expectations were definitely not met. We had requested a high floor when booking (months before our stay) but for some reason this was not acknowledged by the check in staff. After some negotiation we managed to get a slightly higher floor. The room was however tired in respect of the decor, facilities and general feel of the room. The hotel seems to have fallen below our levels of expectation and below many other similar hotels in the Brisbane area. The air conditioning barely worked and even when on high fan speed and low temperature setting barely cooled the room meaning the room was uncomfortable; this was made worse by the strange loud noises made by the air on every thirty minutes or so. The worst part of the stay was the persistent need to contact reception in order to use the internet. On no less that four occasions we had to request a new access code as the one provided failed to work for any more than 6 hours, despite the staff saying it would work for at least 24! This meant that after we returned back to hotel we had to request a new access code and made checking in to our return flight home quite difficult. It was a shame that this issue was never resolved during our stay as staff on reception just kept saying they had reported it to be fixed. Considering we were there for three nights /four days surely this could have been resolved or a solution found!! As result of these issues we will seriously be very careful of our choice of hotels for our next stays particularly when considering the wide choice of hotels available. We look forward to hearing you response to these points before providing an online review.

Well located, pleasant stay

Customer review rating 4.2/5

Gtr Families - 07/02/2020 Confirmed reviews ALL

Pleasant short stay, centrally located near Queen Street Mall.

Well located

Customer review rating 4.2/5

Simonem Solo - 06/02/2020 Confirmed reviews ALL

The room was clean and comfortable and well located for a night in the city. It was easy to get to and although the service was a bit slow at check in the staff were friendly and helpful

Dear Simone, I really appreciate you taking the time to provide us with such a great review. We have been working particularly hard lately to ensure each of our guests have a comfortable and memorable experience, so I am thrilled we have made your stay so enjoyable. Please accept my sincerest apologies for the delay on check in. I hope to meet you when you stay with us next, so I can ensure we continue to give you the excellent treatment you deserve! Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

well located

Customer review rating 4.2/5

Robert T. Business - 06/02/2020 Confirmed reviews ALL

Well located but no morning hot water . Disaster in summer when catching an early plane .

Good room on high floor with river view

Customer review rating 4.2/5

Anonymous Couples - 06/02/2020 Confirmed reviews ALL

After being checked in we found we did not have wifi conection. The person who checked us in was very responsive and helpful in quickly relocating us to a higher room with wifi, together with a drinks voucher - a minor problem well dealt with

Well located for my work.

Customer review rating 4.2/5

Nigel C. Business - 05/02/2020 Confirmed reviews ALL

Well located for my work

Dear Nigel, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Fantastic

Customer review rating 4.2/5

Graham S. Couples - 05/02/2020 Confirmed reviews ALL

Great staff made us not only feel welcome but also emphasised the ethos behind Mercure's success. A wonderful room, fantastic breakfast, delightful dinner, good guest laundry all worked towards our enjoyment here.

Dear Graham, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I am thrilled to be able to pass on such positive feedback to my team members, and will ensure credit is given to Hayden, Lucy, Marlen, Alice, Camillo. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Well located

Customer review rating 4.2/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

It was OK

Dear William, I really appreciate you taking the time to provide us with a review. I hope to meet you when you stay with us next, so I can ensure we continue to give you the excellent treatment you deserve! Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane

Great location, clean well equipped rooms, comfy bed and beautiful staff

Customer review rating 4.2/5

Trish Couples - 05/02/2020 Confirmed reviews ALL

It was an easy check in, amazing views. Great stay

Dear Tricia, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I am thrilled to be able to pass on such positive feedback to my team members. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Gabriela Lomonico Guest Relations Coordinator Mercure & ibis Brisbane
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