Mercure Brisbane 4 stars

TripAdvisor rating 4.0/5 1,911 reviews
Mercure Brisbane
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Mercure Brisbane combines style with convenience, providing guests with an excellent range of features, including 24 hour reception and room service, a modern fitness centre, paid car parking, and paid broadband and WIFI access.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Brisbane

85-87 North Quay
4000
brisbane
australia

Tel: +61732372310

Fax: (+61)7/32363891

Contact email

Check-in from 14h00

Check out up to 11h00

  • NORTH QUAY... :   CENTENARY HWY ROMA STREET

  • NORTH QUAY.... :   SOUTH-EAST FWY ROMA STREET

  • NORTH QUAY..... :   SOUTH-EAST FWY ROMA STREET

  • CENTRAL STATION :   ROMA STREET CENTRAL STATION

  • By plane

    BRISBANE At 16km / 10 miles

  • By plane

    BRISBANE At 16km / 10 miles

  • By boat

    CITYCAT At 0.05km / 0.03 miles

  • By boat

    RIVER CROSSING At 0.05km / 0.03 miles

  • By helicopter

    QLD UNI OF TECHNOLOGY-GARDENS PT At 1km / 0 miles

  • By helicopter

    ROYAL BRISBANE HOSPITAL At 2.5km / 1.56 miles

  • By car

    TURBOT STREET At 0.05km / 0.03 miles

  • By train

    CENTRAL STATION At 0.05km / 0.03 miles

  • By train

    ROMA STREET STATION At 0km / 0 miles

GPS :-27.470037, 153.020995

Our accommodations

Recently refurbished, guest rooms at Mercure Brisbane offer a range of accommodation options to suit all guest requirements, including Superior, Privilege and Deluxe options. During the refurbishment, Mercure and WMK Architecture collaborated to create a warm yet modern space filled with bright colour, which is both inviting and comfortable. The work of local artist Kelly Fielding was also incorporated into the room design, which includes her range of headboards designed to resemble the Brisbane River.

Superior Room 1 Queen Bed City View

  • Max. number of persons: 2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 2 Double Beds City View

  • Max. number of persons: 4
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 1 Queen Bed River View

  • Max. number of persons: 2
  • Area: From 21
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 2 Double Beds River View

  • Max. number of persons: 4
  • Area: From 21
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room 1 Queen Bed River View

  • Max. number of persons: 2
  • Area: From 31
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room 1 King Bed River View

  • Max. number of persons: 4
  • Area: From 31
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

MREPUBLIC RESTAURANT

Type of cuisine: Regional

We are MRepublic. A place where seasonal ingredients and produce come alive. Where locality matters. Where we care about the farmers as much as we care about the farm. An experience not just for the tastebuds, but all the senses.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MREPUBLIC RESTAURANT & BAR

Photo non contractuelle / Strictly non binding

MRepublic Bar is the perfect destination to eat, drink and enjoy the local surrounds. Overlooking the Brisbane River, MRepublic Bar provides comfortable seating in a casual setting with spectacular views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 645

  • Maximum capacity: 831 people

  • Maximum banquet capacity: 560 people

Find out more

Our guest reviews for
Mercure Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,829 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,911 reviews

overnight stay

TripAdvisor rating 4.0/5

johnwG4761IL Couples - 10/12/2019 TripAdvisor review

Stayed one night when going to a show at QPAC which is an easy walk from the hotel.Breakfast is always good with a good range of food. Rooms are clean and the bed comfortable. Prices are reasonable and it is close to the city center.

Happy convenient visit

TripAdvisor rating 4.0/5

Jenny T Couples - 08/12/2019 TripAdvisor review

Well situated for using the City-cat and Brisbane river transport system. Also and easy walk to the railway station. Being right across Victoria Bridge for the Museum and South Bank Park was an advantage.

Would stay again, disappointed with Breakfast

Customer review rating 4.2/5

Anonymous Business - 04/12/2019 Confirmed reviews ALL

Really enjoyed my stay. I travel for work and have just been allocated Brisbane into my portfolio. Despite ordering breakfast, it never arrived yet they tried to charge me for it. As someone who has early morning meetings not having that accountability that the food I ordered would definitely be there was disappointing.

staff lovely food lovely bed fabulou=s

Customer review rating 4.2/5

Anne-marie Business - 04/12/2019 Confirmed reviews ALL

Initially the accor greeter from priority was a little baffled by my booking but all sorted and despite after 1500 hours in arvo needed to inquire if room was ready. Food was great, easy to find,lovely staff, great location. When it cam to check out, there appears to be confusion with the bill and what was owed on food as I had prepaid the food and it appaeared on the bill ad not being paid. this was sorted out as I ahd a hard copy of my booking.

Customer review rating 4.2/5

Anonymous Friends - 04/12/2019 Confirmed reviews ALL

Upon checking in I was told by the desk I didn't have a booking with the hotel. I assured the team member I had paid for a night and could show the booking number. I presented a booking number and was told again that they couldn't find my booking. The team member told me they had searched for my name and typed it in multiple ways but I didn't have a booking and offered no solution or further assistance, simply told there was no booking under my name and attempted to check in the gentleman behind. I again showed the payment and booking information on my phone and asked if they could please check again as I had definitely booked and paid to which the team member found my booking and proceeded to tell me the name was input backwards (last name for first) I questioned this as I had been told only minutes earlier the team member had checked everything possible and was brushed off. There was no apology for the minuites of panic the team member simply just moved onto giving me a room key. Not offering any information about the hotel, area or pre paid for breakfast. This unfortunately did put me off the hotel. The room was clean and the view was nice. The service the next morning was a completely different story to the service when booking in. The team working the kitchen and bar really had wonderful customer service and it was one of the nicest hotel buffet breakfasts I have had in awhile. When checking out there was some delay with sorting out the parking due to a new system change but the team member was apologetic and asked a manager for assistance. Overall a mixed review.

Little gem - Mercure Brisbane

Customer review rating 4.2/5

Tim W. Business - 03/12/2019 Confirmed reviews ALL

I recently stayed in the Mercure Hotel, Brisbane, whilst attending a conference which was taking place at the Brisbane Convention Centre. The hotel was ideally situated for a leisurely walk to the conference and close enough to explore the centre of the city. Being on the river allowed easy access to explore the city by the ferry service which stops only a few minutes walk away from the hotel. The room I had was a river facing one which although dark, was well situated and commanded great views across the river. The gym facilities were ideal for early morning exercise before a day at the Convention Centre. Great location and great rates. A little gem.

Very welcoming Reception

Customer review rating 4.2/5

Peter M. Business - 03/12/2019 Confirmed reviews ALL

Only an overnight stay and left early the next morning so no real time to experience the facilities. Ended up having breakfast in the restaurant and, unfortunately, that was my only mistake.

Awesome anniversary getaway

Customer review rating 4.2/5

Nicole Couples - 03/12/2019 Confirmed reviews ALL

My husband and I recently celebrated our wedding anniversary at the Mercure. Gabriella and the team ensured our stay was nothing but amazing. The room was fantastic and the view spectacular. Thank you for such a wonderful weekend. We will be back

Overall my experience was excellent.

Customer review rating 4.2/5

Elesha Couples - 03/12/2019 Confirmed reviews ALL

It was wonderful. The staff were very friendly and helpful.

Ten out of ten.

Customer review rating 4.2/5

Joel K. Couples - 03/12/2019 Confirmed reviews ALL

Could not have been happier. Thankyou, we had a great time/stay.

ok

Customer review rating 4.2/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

I found the carpark stressful. It also damaged my car.

Excellent stay, from start to finish - great location.

Customer review rating 4.2/5

Anna Families - 03/12/2019 Confirmed reviews ALL

Guest Relations contacted me prior to arrival, took the time to make note of my boys names and had organized a small gift on arrival for them, which they loved, thank you so very much - you certainly know how to look after your loyal accor members. I will be back for sure.

Amazing view in a very comfortable room, great service

Customer review rating 4.2/5

Marilyn B. Families - 03/12/2019 Confirmed reviews ALL

We had a lovely night in Brisbane, booked in to the Mercure as it was tried and tested previously and very comfortable since the refurbishments a few years back. Upgraded to a lovely room with a fantastic view over to Qpac and Southbank. Service was great no matter where we were in the hotel.

Customer review rating 4.2/5

Mell Families - 03/12/2019 Confirmed reviews ALL

Parking was a little too confusing and it took two attempts from different staff members to explain. Perhaps, if the Mercure is working in conjunction with this third party, allocated parking spots could be allocated to Mercure guests. Also the room was not to a high standard upon checking in. Three guests were booked and only two towels were ready in the room. Front desk immediately rectified this once called. There was a hair tie and bobby pin located on the floor upon immediate entry, which did not belong to us. Standard of Cleaning was immediately questioned.

Good location and Blair for money

Customer review rating 4.2/5

Tlisa M. Couples - 03/12/2019 Confirmed reviews ALL

Good experience, would be better if there was direct access via lift to car park.

Prompt service

Customer review rating 4.2/5

Lee Friends - 03/12/2019 Confirmed reviews ALL

I would suggest replacement of the bed in room 517. It was sinking towards the centre of the bed. Otherwise clean.

Quick check in and welcoming staff.

Customer review rating 4.2/5

Ruben M. Business - 02/12/2019 Confirmed reviews ALL

It was a short visit but restful stay.

Wonderfully restful stay

Customer review rating 4.2/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

Great

Comvenient location with attentive food & beverage staff

Customer review rating 4.2/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

The bar staff at Platinum were excellent and provided service way above expectations. Although the corridors and exteriors of rooms were very old and tired the rooms inside were very good. My only bad experience was that my Amex authorisation was activated on the Friday at 1500hrs before my check out on the Sat. I was not advised this was going to happen or when it did happen and was not impressed.

Average experience, a couple of things were not up to the usual mark

Customer review rating 4.2/5

Rombout J. L. Business - 01/12/2019 Confirmed reviews ALL

The room was good, as per the booking. However, the coffee machine did not work which I did not discover until the morning when I needed it. Also breakfast was so poor, I walked out and went elsewhere. Minimal choice of cheeses and savoury cold food for the continental, and the coffee machine was not working and the attendants didn't seem fussed about it. For $23 (which is already ridiculous for a Continental Breakfast) I was not going to stay!

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