Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.1/5 1,162 reviews

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100 The Esplanade, 0800 Darwin, Australia

Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

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Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Telephone
Fax +61 8 7906 2211

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,162 reviews

TripAdvisor Rating  3.4/5  1,804 reviews

Good stay

Customer review rating 4.0/5

Marius Business - Confirmed reviews ALL

The room is nice, although dated. I don’t understand who considered a good idea to have the sleeping area first and the relaxation area first. Clearly, a renovation is in order. The hotel should be better ventilated and/or the inside air filtered. The sense of permanent moisture is always present. There is always a car parked in the pedestrian access to indoor parking, blocking access to emergency services. Breakfast has a “daily surprise” which is completely unsurprisingly the same every day (even after two weeks). It served its purpose but it will move to the end of the list for Darwin.

Stayed for the lowest price

Customer review rating 0.5/5

Markus P. Couples - Confirmed reviews ALL

Should not be under the Accor group

Dear Markus, Thank you for sharing your feedback. We sincerely apologize for the oversight regarding the recognition of your Accor Gold membership. We truly value your loyalty, and I would like to mention that as part of your membership benefits, we had already provided you with a complimentary upgrade to a room with a harbor view. Additionally, your drink voucher is available through the Accor app automatically. We understand how important it is to feel recognized and welcome, and we will work to ensure that this aspect of your stay is improved moving forward. We appreciate your understanding and hope to provide you with a more seamless experience next time. Sincerely, Hendry

Carpets stained and smell bad

Customer review rating 0.5/5

Molly Families - Confirmed reviews ALL

The fittings are outdated. The toilet is stained and the carpets smell really bad. My daughter left her toy bunny on the bed and I called back the next day, they said nothing was found.

Dear Molly, Thank you for taking the time to share your experience. We sincerely apologize for the condition of the carpets, the toilet, and the overall cleanliness during your stay. This is certainly not the standard we aim to provide, and we appreciate you bringing these issues to our attention. We will be addressing these concerns with our team to ensure improvements are made. We’re also sorry to hear about your daughter’s toy bunny. While we understand how important these little items are, we’ll investigate further to see if it was misplaced. Please feel free to reach out to us directly if there’s anything else we can do. We truly value your feedback and hope to have the opportunity to provide you with a much better experience in the future. Sincerely, Hendry

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

3 night stay

Dear Martine, Thank you for sharing your feedback. We\'re glad to hear that your stay was generally good, though we’re sorry to learn there were areas where we didn’t fully meet your expectations. Your input is important to us, and we’ll work on improving these aspects for future visits. We hope to have the opportunity to provide you with a more seamless experience next time. Sincerely, Hendry

Customer review rating 3.5/5

Scott B. Families - Confirmed reviews ALL

Disappointing when you weren't told when booking the hotel that it was under construction. Works on rooms starting at 7am while rooms next door occupied. Day we arrived we got stuck in the lift and played up during my stay. Other than that the staff were very friendly and house keeping did a wonderful job.

Dear Scott, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the construction during your stay, and we regret that this wasn’t communicated to you prior to booking. We understand how disruptive this can be, especially with the early morning work and lift issues. Your feedback is very important, and we’ll make sure to improve communication with our guests moving forward. On a positive note, we\'re happy to hear that our staff provided friendly service and that housekeeping met your expectations. We hope to welcome you back for a more peaceful experience once the renovations are completed. Sincerely, Hendry

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Other web-users rate our hotel

  • 336 reviews 9.5/10 Location
  • 652 reviews 5.9/10 Room
  • 643 reviews 8.8/10 Service
  • 12 reviews 6.5/10 WiFi
  • 247 reviews 4.6/10 Cleanliness
  • 209 reviews 5.9/10 Amenities
  • 142 reviews 6.3/10 Breakfast
  • 68 reviews 1.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.