Novotel Paris Gare de Lyon 4 stars

Customer review rating (ALL Rating) 4.5/5 3,651 reviews

Hotel extras

  • Heated indoor pool open from 7am to 11pm with changing rooms available.

  • Are you a sportsperson? Take advantage of our fitness center, open every day from 6am to 10pm.

  • Our restaurant offers a menu with the flavors of the South of France.

  • Spacious rooms with Rituals hygiene products, courtesy tray and free wifi.

  • Located in the heart of Paris near Bastille, the Marais and the Accor Arena. Private parking.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

We offer spacious and flexible rooms to suit your needs. Our modern rooms are available in Standard, Executive and Suite. All our rooms have a queen size bed, Wifi, courtesy tray, Rituals products, organic teas from Palais des thés and 42" screen. For more comfort, choose our Executive room: bathrobes and slippers, Nespresso coffee and free minibar.

Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS

GPS:48.84538, 2.375301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Olicéa invites you for a stopover in the South. A sunny interlude is offered to you throughout the day. In the shade of the olive trees, enjoy our Provencal-inspired cuisine and our Mediterranean dishes, made from seasonal products!


Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,651 reviews

TripAdvisor Rating  4.0/5  3,783 reviews

Certificate of excellence 2023

Like burning 🔥 in hell

TripAdvisor rating 1.0/5

rezaulm2022 TripAdvisor review

Booked for 4 nights and complained to management for the first 2 nights that the air con is not working. I was ignored and told that it is working. Room was 28C and sometimes more. Couldn't sleep. Had to leave windows open and get a fan in. Open windows let all outside allergens into room - my young child and myself fell horribly sick due to this. Again, the hotel management had no sympathy. This hotel was really expensive and advertises air conditioned rooms - we want a partial refund. Eventually the maintenance men fixed the issue.

Great staff. Quiet, peaceful and easy location.

TripAdvisor rating 5.0/5

Laura C TripAdvisor review

Really kind and helpful staff. I found it a very comfortable and exceptionally quiet and peaceful home after a very long and active day. 5 stars for a great staff. Pool was nice too. Once I figured our the correct exit from Gare de Lyon it was even better!

Stay was ok. But services weren’t up to the mark

Customer review rating 0.5/5

Divesh J. Families - Confirmed reviews ALL

Pre-Booking experience wasn’t great. I had booked for three adults by mistake, but was traveling with my daughter who is 12 year old. As per Novotel policy, she stays for free along with parents. Had mailed for refund for the extra amount paid, few times. Didn’t get any response. Hotel stay - only cab booking was smooth. For the rest, it was a struggle. Any other requirements - needed multiple calling & reminders. We didn’t have breakfast for two days. Had gluten free breads for breakfast for last two days. We asked for eggless or vegan items for breakfast at the restaurant - And the answer we got was nothing can be served or nothing can be done about it. We felt paying for breakfast went for waste. Hospitality was lacking big time. No Courteous staffs during breakfast time. I’m Marriott Gold Elite & Radisson Gold member already. Always, get a out of this world experience & hospitality at those hotels. Thought of trying Novotel this time. Was bitterly disappointed. There’s no customer care as well to address our problems.

Great location

Customer review rating 5.0/5

Maurice Couples - Confirmed reviews ALL

Location is great metres from station. Easy walk to the river and into town if you like walking. Closes to restaurants & neat parks Room was clean & quite, for being next to train station. The team was helpful and great to deal with

Well located and a friendly service.

Customer review rating 4.5/5

Berto S. Families - Confirmed reviews ALL

Friendly service, welcoming hotel with a great location. We were in three and decided to be in the same room. The down point was the sofa bed, extremely hard and the breakfast, needing more variety and quality hot food.

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Other web-users rate our hotel

  • 1,371 reviews 9.3/10 Location
  • 1,696 reviews 7.2/10 Room
  • 1,675 reviews 8.7/10 Service
  • 21 reviews 8.6/10 WiFi
  • 972 reviews 8.3/10 Breakfast
  • 901 reviews 7.2/10 Comfort
  • 604 reviews 7.6/10 Cleanliness
  • 530 reviews 7.2/10 Pool

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