Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,778 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE accredited

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
1010 AUCKLAND
New Zealand

GPS:-36.844596, 174.767113

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,778 reviews

TripAdvisor Rating  4.5/5  854 reviews

Would not stay again - room was noisy and did not enable sleep once people in the rooms above woke up

Customer review rating 1.5/5

C A. Business - Confirmed reviews ALL

Checked in and staff were amazing - polite helpful and really nice Likewise on check out friendly and efficient Sadly the room was not up to standard. During the night from around 4am I heard at the head of my bed water rushing through pipes from the floors above. This lasted until I thought there is no point trying to sleep Something with the plumbing but my room was one if the worst I have stayed in from a disturbance perspective No fault of the staff who were top class

Nice stay

TripAdvisor rating 5.0/5

kwest56 TripAdvisor review

Location was great, one block from the harbor; room was comfortable and spacious; good shower, breakfast was delicious with a good assortment of items. Only negative was that our paid reservation for early check in wasn’t available at the time but they did accommodate us by deducting the cost from our bill and we were able to check in an hour and a half later.

Kia ora Kwest56 Thank you for your top review! Sorry we couldn't accommodate your early check in, it is subject to availability but thankfully it wasn't too long before we got you to your room. We hope to see you again in the future. Ngā mihi Sean Slattery

Great central spot

Customer review rating 4.5/5

Jim Business - Confirmed reviews ALL

Excellent checkin service, sorted out last minute changes in booking, very courteous and helpful. Hotel is clean, fresh, well appointed and has all you need for a city stay.

Spot on!

TripAdvisor rating 5.0/5

Jomebr Friends getaway - TripAdvisor review

From the moment I was greeted at check in, until the moment I checked out, this stay was perfect. The staff were all welcoming and friendly, and my room was perfect. The mattress toppers ensure a great nights sleep. The hotel bar/restaurant on the top floor had amazing views, and the prices were actually cheaper than most venues around the Viaduct Harbour Precinct. Will I stay here again, a resounding yes, would I recommend this hotel, also a resounding yes.

Kia ora Jombr Thank you for your fantastic review and I will be sure to share it with the team. We hope to see you again in the future. Ngā mihi Sean Slattery

Great location

Customer review rating 4.0/5

Conor Couples - Confirmed reviews ALL

Location is best thing about the hotel. Other than that, nothing particularly special or unique. Staff were friendly. Buffet breakfast was very good and bar snacks were tasty but wine and drinks list nothing out of the ordinary. Room was very clean and bed great. Bathroom is a bit tight but to be expected when space is a premium. Unfortunately our stay coincided with a cruise booking (of people boarding and departing a cruise) so that sort of impinged on the 'specialness' of our celebtatory stay.

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Other web-users rate our hotel

  • 1,138 reviews 9.4/10 Location
  • 1,537 reviews 7.7/10 Room
  • 1,464 reviews 8.3/10 Service
  • 80 reviews 2.5/10 WiFi
  • 716 reviews 5.1/10 Comfort
  • 602 reviews 7.5/10 Food
  • 489 reviews 8/10 Cleanliness
  • 342 reviews 6.9/10 Breakfast

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