Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,038 reviews

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ALLSAFE approved hotel

Hotel extras

  • ALLSAFE accredited

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
New Zealand

GPS:-36.844596, 174.767113

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,038 reviews

TripAdvisor Rating  4.5/5  822 reviews

Great location, relaxing stay

Customer review rating 4.5/5

John H. Couples - Confirmed reviews ALL

One night, very relaxing stay.


Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

From the check in at 2.30am in the middle of a power blackout to the proactive chasing us the next day to move our room to a higher floor we loved that this hotel was so delightful with their service. Breakfast overlooking Auckland Harbour was relaxed and very tasty. The location was fabulous for the public transport we used extensively. A brilliant stay.

well located

Customer review rating 2.5/5

Linda Friends - Confirmed reviews ALL

No one answered the phone from housekeeping to front reception, tried several times with no answer. Ended up physically going to reception desk to get extra cup (3 guests, 2 cups!!) and to order Sundae which was hopeless for the amount charged.

Nice hotel but useless wifi

Customer review rating 4.0/5

Quentin K. Business - Confirmed reviews ALL

Room was comfortable, albeit a little small, however the dreadful wifi let the stay down. Trying to work from my room was virtually impossible.

Customer review rating 1.5/5

Stuart C. Business - Confirmed reviews ALL

Don’t think it was value for money

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Other web-users rate our hotel

  • 734 reviews 9.4/10 Location
  • 1,054 reviews 8.1/10 Room
  • 1,020 reviews 8.7/10 Service
  • 54 reviews 2/10 WiFi
  • 476 reviews 5.6/10 Comfort
  • 423 reviews 7.3/10 Food
  • 346 reviews 8.4/10 Cleanliness
  • 227 reviews 6.7/10 Breakfast

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