ibis Styles Hotel Aachen City Hotel 3 stars

Customer review rating 4.3/5 1,473 reviews
ibis Styles Hotel Aachen City
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Room 1

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Hotel extras

  • 100% non-smoking hotel

  • Summer terrace in a leafy courtyard

  • 5 minutes' walk from the city of Aachen

  • Free WIFI throughout the hotel

  • Sky Sports bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast included in the price
  • 1 bar(s)
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Tennis
Business services
  • Copy/print service available

Hotel location

ibis Styles Hotel Aachen City

Juelicher Strasse 10-12
52070
aachen
germany

Tel: +4924151060

Fax: (+49)241/5106444

Contact email

Check-in from 15h00

Check out up to 12h00

  • BAESWEILER :  51 HANSEMANNPLATZ

  • BUS 1, 13, 51, 52 :  BUS 1, 13, 51,52 HANSEMANNPLATZ

  • ESCHWEILER :  52 HANSEMANNPLATZ

  • SCHEVENHUTTE :  1 HANSEMANNPLATZ

  • Trainstation :  13 HANSEMANNPLATZ

  • By plane

    COLOGNE INTERNATIONAL AIRPORT At 65km / 40.39 miles

  • By helicopter

    MERZBRUECK At 5km / 3 miles

  • By car

    AACHEN-BRANDT At 2km / 1.25 miles

  • By car

    EUROPAPLATZ At 0.5km / 0.31 miles

  • By car

    KREFELDERSTRASSE At 1km / 0.63 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :50.778474, 6.096092

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room, 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 separate beds

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Queen-size double room

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Family Room with sofa bed

  • Max. number of persons: 4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Family Suite with connecting door

  • Max. number of persons: 4
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

HOTELBAR

Photo non contractuelle / Strictly non binding

Our bar and welcome lounge feature beanbags, making it the perfect place to relax. Here, you can flick through magazines/newspapers, listen to music and browse the Internet for free. In the summer, you can also make use of our terrace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Hotel Aachen City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,473 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,080 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good, too cold in the hotel

Customer review rating 4.3/5

Ivan Business - 04/03/2020 Confirmed reviews ALL

Friendly staff, good breakfast, nice location Minus: very cold in the room and in the hotel overall

Dear Ivan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Dauven FRont Office Manager

Nice stay during a short spring break

TripAdvisor rating 4.0/5

hamani2016 03/03/2020 TripAdvisor review

We stayed at the Ibis Styles Aachen during past spring break. We planned to visit Aachen just after the carnival ending (not a fan) so the hotel was not crowded at all during our stay. Our family room was actually two rooms with a connecting door, 2 queen sized beds and 2 bathrooms. The cleaning was fine in general terms, but I found the heated towel rack in the bathroom full of dust, so I had to clean it myself before putting the towels on. The rooms were heated with classic heating elements, not the airco controller on the wall, that is just for turning on the ventilation in the bathroom. The heating is turned off when you enter the room, but when you turn it on, it's very comfortable and warms up very quickly. The mattresses were on the soft side to my habit, but that's really a personal thing. The breakfast buffet offered enough choices and good coffee. The bar offers free flter coffee thorugh out the day, you just have to make it yourself. They also provide clean cups, spoons, plates, tea bags at your disposal. You don't have to ask for all those things at the reception. Very handy. Front desk staff spoke very good English and provided all the information we requested. The hotel is at walking distance to the Carolus Therme Spa. When we visit Aachen again, we'll come back.

Perfect

Customer review rating 4.3/5

Carl Couples - 29/02/2020 Confirmed reviews ALL

perfect

Dear CARL G., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Short break in Aachen

Customer review rating 4.3/5

Mr L. Couples - 25/02/2020 Confirmed reviews ALL

Convenient, well managed hotel. Staff helpful and friendly. Super breakfast each day. Excellent price.

Dear LEONARD C., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Good overnight stay with very helpful staff

Customer review rating 4.3/5

Chris O. Couples - 24/02/2020 Confirmed reviews ALL

Arrived early and was allowed to check in. Receptionist very helpful and polite. Good size room and a good location at an excellent price.

Dear Christopher, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Clair Annor - Assistant Front Office Manager

up to expectations

Customer review rating 4.3/5

- Couples - 24/02/2020 Confirmed reviews ALL

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Dear Johan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clair Annor - Assistant Front Office Manager

bad room freezing cold

Customer review rating 4.3/5

Zoed Families - 23/02/2020 Confirmed reviews ALL

this stay was not good! the room was tiny and absolutely freezing! the radiator wasnt on so the room was stone cold, got there 3pm, and had to get under the duvet even at midnight and the heating on it was still frozen cold! the lights didnt work, half of them were out and dirty marks on the furnishing! would never stay here and the bed was way too soft so had excrutiating back pain! and not that good breakfast selection

Dear Zoe, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Clair Annor - Assistant Front Office Manager

A nice stay in Aachen

Customer review rating 4.3/5

Virginia Couples - 02/02/2020 Confirmed reviews ALL

Good location within walking distance to storic center with private parking. Very good breakfast. Attentive staff.

Dear Mrs. P., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

A feeling of belonging all the way.

Customer review rating 4.3/5

Charles B. Friends - 28/01/2020 Confirmed reviews ALL

I was leading a group of 13 persons. We were very warmly received on arrival at 11.30 hrs. Rooms were not yet available, so our luggage was stored safely while we went for a familiarization walk. Rooms were very comfortable, even if a little tight to move about. We missed the small wardrobes! Most of our clothes had to remain in our luggage. No real complaints about this, though. Breakfast was to our liking and quite satisfactory. My wife missed her 'fresh' orange juice with breakfast. Free coffee all day? Fantastic! We all enjoyed a warm cup on our return from the cold weather outside. Staff were very helpful. Spoke perfect English which we appreciated. Checking in and out was flawless. The girl on duty at our arrival managed the group very professionally. All the group checked out in less than 10 minutes. Thank you for a very warm experience. Hope to be back in the near future.

Dear Mr. B., We very much appreciate your comments regarding your stayin our house. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Sina Dauven Front Office Manager

It was convenient as always in this hotel.

Customer review rating 4.3/5

Nandor Couples - 13/01/2020 Confirmed reviews ALL

The staff was helpful. The room was clean. The breakfast was nice as well. It was a nice improvement to have some tables in the bar.

Dear Nandor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Clair Annor - Assistant Front Office Manager

Comfortable stay near the city centre

Customer review rating 4.3/5

Jennifer Couples - 04/01/2020 Confirmed reviews ALL

We had a great stay. Comfortable, clean with basic amenities. Good value and delicious breakfast.

Dear Jennifer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Dauven Front Office Manager

good stay

Customer review rating 4.3/5

S. Couples - 28/12/2019 Confirmed reviews ALL

we stayed at this hotel for his location close to city center. the team is professional and kind

Dear Raphael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Clair Annor - Asisstant Front Office Manager

Good but expected a bit more

Customer review rating 4.3/5

Arno Couples - 22/12/2019 Confirmed reviews ALL

My experience at the Ibis Styles Aachen was good. It was not far away from the city centre and I could park my car at the hotel parking garage. Luckily my car is pretty low because otherwise it would not have fit there. The car parking system is also a bit tricky. Fortunately the receptionist woman helped me out. The chamber was ok and quiet (I specially asked for that). Some of the round lamps did not work, the colours on the floor seemed to have faded a bit and overall it could use some tender love and care. But it was clean, that is the most important. The mattress could have been better, both me and my girlfriend woke up with a sore back. A month earlier I staid at the Ibis Hauptbahnhof in Düsseldorf and there I did not have that problem. The breakfast was also ok, but I expected a bit more. Some of the meats for on the bread were gone and getting new ones went slow. It is just... Compared to my experience at the Ibis Hauptbahnhof hotel I can't see why I have to pay €30 more for this hotel. Also I think you should mention on the website that the parking garage only can take cars up to a height of 1.48m and the costs are €9. But still the whole experience was pleasurable.

Dear ARNO V., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. Please note that our breakfast is a free service. The prices are seasonal and we have daily rates. Because of the strong booking situation between the christmas period the prices are higher than in the low season. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Pleasant, thanks for the upgrade

Customer review rating 4.3/5

Charles H. Couples - 22/12/2019 Confirmed reviews ALL

Fine, no problems. Barman in the evening did not know what schnapps was (in a German hotel????).

Dear CHARLES H., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. P Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Nice and comfortable

Customer review rating 4.3/5

Justin Solo - 15/12/2019 Confirmed reviews ALL

A short stay in a nice fresh hotel

Dear JUSTIN D., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Good service - cold room

TripAdvisor rating 4.0/5

dharcar Business - 13/12/2019 TripAdvisor review

Service was very good, documents for my company and breakfast was great. But my room was very cold, heaters were turned off in the moment of entering the room. TV has so slow response that I have to turn it off. In the evening when the room was heated properly it was very comfortable stay.

Good for a short stay

Customer review rating 4.3/5

A Couples - 11/12/2019 Confirmed reviews ALL

Excellent and friendly service, breakfast was very good for an ibis hotel. But the room was a bit cold and damp even with the heating on.

Dear JOSE S., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Great value for the price.

Customer review rating 4.3/5

Mpd, T. C. Solo - 06/12/2019 Confirmed reviews ALL

Clean comfortable rooms, friendly helpful staff, good breakfast, reasonable price. No complaints.

Dear Mrs D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Dauven Front Office Manager

Good location and great staff

Customer review rating 4.3/5

Mark Couples - 04/12/2019 Confirmed reviews ALL

Good clean and comfortable room,helpful staff and good breakfast

Overall very comfortable stay

Customer review rating 4.3/5

W N. E. C. Friends - 04/12/2019 Confirmed reviews ALL

Reception were very welcoming and nothing was too much trouble. The room was fine although most probably could do with more storage facility. There were not sufficient coffee/tea making facilities at breakfast when demand was highest.

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