ibis Styles Hotel Aachen City Hotel 3 stars

Customer review rating 4.3/5 1,422 reviews
ibis Styles Hotel Aachen City
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Room 1

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Hotel extras

  • 100% non-smoking hotel

  • Summer terrace in a leafy courtyard

  • 5 minutes' walk from the city of Aachen

  • Free WIFI throughout the hotel

  • Sky Sports bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast included in the price
  • 1 bar(s)
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Tennis
Business services
  • Copy/print service available

Hotel location

ibis Styles Hotel Aachen City

Juelicher Strasse 10-12
52070
aachen
germany

Tel: +4924151060

Fax: (+49)241/5106444

Contact email

Check-in from 15h00

Check out up to 12h00

  • BAESWEILER :   51 HANSEMANNPLATZ

  • BUS 1, 13, 51, 52 :   BUS 1, 13, 51,52 HANSEMANNPLATZ

  • ESCHWEILER :   52 HANSEMANNPLATZ

  • SCHEVENHUTTE :   1 HANSEMANNPLATZ

  • Trainstation :   13 HANSEMANNPLATZ

  • By plane

    COLOGNE INTERNATIONAL AIRPORT At 65km / 40.39 miles

  • By helicopter

    MERZBRUECK At 5km / 3 miles

  • By car

    AACHEN-BRANDT At 2km / 1.25 miles

  • By car

    EUROPAPLATZ At 0.5km / 0.31 miles

  • By car

    KREFELDERSTRASSE At 1km / 0.63 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :50.778474, 6.096092

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room, 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 separate beds

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Queen-size double room

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Family Room with sofa bed

  • Max. number of persons: 4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Family Suite with connecting door

  • Max. number of persons: 4
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

HOTELBAR

Photo non contractuelle / Strictly non binding

Our bar and welcome lounge feature beanbags, making it the perfect place to relax. Here, you can flick through magazines/newspapers, listen to music and browse the Internet for free. In the summer, you can also make use of our terrace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Hotel Aachen City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,422 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,075 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A nice stay in Aachen

Customer review rating 4.3/5

Virginia Couples - 02/02/2020 Confirmed reviews ALL

Good location within walking distance to storic center with private parking. Very good breakfast. Attentive staff.

Dear Mrs. P., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

A feeling of belonging all the way.

Customer review rating 4.3/5

Charles B. Friends - 28/01/2020 Confirmed reviews ALL

I was leading a group of 13 persons. We were very warmly received on arrival at 11.30 hrs. Rooms were not yet available, so our luggage was stored safely while we went for a familiarization walk. Rooms were very comfortable, even if a little tight to move about. We missed the small wardrobes! Most of our clothes had to remain in our luggage. No real complaints about this, though. Breakfast was to our liking and quite satisfactory. My wife missed her 'fresh' orange juice with breakfast. Free coffee all day? Fantastic! We all enjoyed a warm cup on our return from the cold weather outside. Staff were very helpful. Spoke perfect English which we appreciated. Checking in and out was flawless. The girl on duty at our arrival managed the group very professionally. All the group checked out in less than 10 minutes. Thank you for a very warm experience. Hope to be back in the near future.

Dear Mr. B., We very much appreciate your comments regarding your stayin our house. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Sina Dauven Front Office Manager

It was convenient as always in this hotel.

Customer review rating 4.3/5

Nandor Couples - 13/01/2020 Confirmed reviews ALL

The staff was helpful. The room was clean. The breakfast was nice as well. It was a nice improvement to have some tables in the bar.

Dear Nandor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Clair Annor - Assistant Front Office Manager

Comfortable stay near the city centre

Customer review rating 4.3/5

Jennifer Couples - 04/01/2020 Confirmed reviews ALL

We had a great stay. Comfortable, clean with basic amenities. Good value and delicious breakfast.

Dear Jennifer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Dauven Front Office Manager

good stay

Customer review rating 4.3/5

S. Couples - 28/12/2019 Confirmed reviews ALL

we stayed at this hotel for his location close to city center. the team is professional and kind

Dear Raphael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Clair Annor - Asisstant Front Office Manager

Good but expected a bit more

Customer review rating 4.3/5

Arno Couples - 22/12/2019 Confirmed reviews ALL

My experience at the Ibis Styles Aachen was good. It was not far away from the city centre and I could park my car at the hotel parking garage. Luckily my car is pretty low because otherwise it would not have fit there. The car parking system is also a bit tricky. Fortunately the receptionist woman helped me out. The chamber was ok and quiet (I specially asked for that). Some of the round lamps did not work, the colours on the floor seemed to have faded a bit and overall it could use some tender love and care. But it was clean, that is the most important. The mattress could have been better, both me and my girlfriend woke up with a sore back. A month earlier I staid at the Ibis Hauptbahnhof in Düsseldorf and there I did not have that problem. The breakfast was also ok, but I expected a bit more. Some of the meats for on the bread were gone and getting new ones went slow. It is just... Compared to my experience at the Ibis Hauptbahnhof hotel I can't see why I have to pay €30 more for this hotel. Also I think you should mention on the website that the parking garage only can take cars up to a height of 1.48m and the costs are €9. But still the whole experience was pleasurable.

Dear ARNO V., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. Please note that our breakfast is a free service. The prices are seasonal and we have daily rates. Because of the strong booking situation between the christmas period the prices are higher than in the low season. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Pleasant, thanks for the upgrade

Customer review rating 4.3/5

Charles H. Couples - 22/12/2019 Confirmed reviews ALL

Fine, no problems. Barman in the evening did not know what schnapps was (in a German hotel????).

Dear CHARLES H., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. P Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Nice and comfortable

Customer review rating 4.3/5

Justin Solo - 15/12/2019 Confirmed reviews ALL

A short stay in a nice fresh hotel

Dear JUSTIN D., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Good service - cold room

TripAdvisor rating 4.0/5

dharcar Business - 13/12/2019 TripAdvisor review

Service was very good, documents for my company and breakfast was great. But my room was very cold, heaters were turned off in the moment of entering the room. TV has so slow response that I have to turn it off. In the evening when the room was heated properly it was very comfortable stay.

Good for a short stay

Customer review rating 4.3/5

A Couples - 11/12/2019 Confirmed reviews ALL

Excellent and friendly service, breakfast was very good for an ibis hotel. But the room was a bit cold and damp even with the heating on.

Dear JOSE S., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Great value for the price.

Customer review rating 4.3/5

Mpd, T. C. Solo - 06/12/2019 Confirmed reviews ALL

Clean comfortable rooms, friendly helpful staff, good breakfast, reasonable price. No complaints.

Dear Mrs D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Dauven Front Office Manager

Good location and great staff

Customer review rating 4.3/5

Mark Couples - 04/12/2019 Confirmed reviews ALL

Good clean and comfortable room,helpful staff and good breakfast

Overall very comfortable stay

Customer review rating 4.3/5

W N. E. C. Friends - 04/12/2019 Confirmed reviews ALL

Reception were very welcoming and nothing was too much trouble. The room was fine although most probably could do with more storage facility. There were not sufficient coffee/tea making facilities at breakfast when demand was highest.

Convenient s.

Customer review rating 4.3/5

Convenient S. Business - 26/11/2019 Confirmed reviews ALL

I stayed here dornige night in a business trip and it suited m plans well. I was lucky to get a parking place outdoors, but the hotel also has a garage. IBIS Styles is an alternative to the other hotels that often just look the Same.

Excellent

Customer review rating 4.3/5

Guest Solo - 25/11/2019 Confirmed reviews ALL

The staff is wonderful, helpful and friendly.

Dear Mrs. A., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Sub-par experience

Customer review rating 4.3/5

Anonymous Business - 21/11/2019 Confirmed reviews ALL

Got into the first room that smelled like sewer. The second room smelled better but still had sewer smell. Both rooms also had the shower drain disassembled. The room was in desperate need of renovation.

Dear Mr. Lothtop, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Clair Annor - Assistant Front Office Manager

Very friendly staff - Room equipment is OK for buiness trips - Dirty room :-(

Customer review rating 4.3/5

Jp Business - 10/11/2019 Confirmed reviews ALL

The dirt, which was partly to be found in the room, was frightening. Unfortunately I didn't notice it until I left. Staff at reception and breakfast area is very friendly and is a strength!

Dear JUERGEN P., Thank you for taking the time to tell us about your experience at the ibis Styles Hotel Aachen City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sina Dauven Front Office Manager

Good stay!

TripAdvisor rating 4.0/5

AndyB2105 Family - 04/11/2019 TripAdvisor review

Nice place to stay. Nice breakfast (enough choice) and clean rooms. Only pitty is the parking... My car was 'too high' (Fiat 500L) for the parking area. I was given multiple options on other parking possibilities which were sufficient.

Dear Andy, thank you very much for this great review! It would be a pleasure for us to see you again, soon.

Good stay

Customer review rating 4.3/5

Anonymous Friends - 15/10/2019 Confirmed reviews ALL

Room is nice, bit small, but that is what we paid for. Really good shower. Good breakfast and friendly staff. There was some noise from the street. My name is spelled V., but it should be VAN YPEREN, please correct this in my membership account.

Dear Remko V., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Very accomodating and trouble free

Customer review rating 4.3/5

White R. M. M. Friends - 01/10/2019 Confirmed reviews ALL

Sina and her colleagues were very professional in accomodating our needs as a group party. They were both efficient and patient when dealing with our amendments, of which there were a few. The hotel was clean and well run, the whole group commented on the excellent choice put out for breakfast. Our only niggle was that our key cards consistently stopped working, but resetting them was easy thanks to your friendly staff. We will definitely seek out Ibis Styles hotels in the future.

Dear WHITE ROSE MORRIS M., we very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's always a pleasure for us to welcome so friendly and dear guests like you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm greetings from Germany, Sina Dauven Front Office Manager
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