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Hôtel Mercure Créolia Saint-Denis La Réunion 4 yıldız

Avis müşterileri puanı 4.1/5 2.302 görüş

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+ 14 Hizmetler
Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 14h00

Check out bitiş saati: 11h00

Ücretli hizmetler

Hizmetler ve pratik bilgiler
  • Online Check-in
  • Kablosuz İnternet / İnternet Erişimi
  • Otopark
  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • Evcil hayvanlar kabul edilir Ücretli hizmetler
  • Klimalı
  • ROLAND-GARROS GILLOT
  • Otelde konuşulan diller
  • Otele erken giriş / Otelden geç çıkış Ücretli hizmetler
  • Kuru Temizleme / Ütü
Eğlence ve aktivite
  • Isıtmasız açık havuz
  • Fitness centre
  • Plaj ve su sporları
  • Diğer spor faaliyetleri
Yiyecek-içecek
  • Kahvaltı Ücretli hizmetler
  • 1 Restoran
  • 1 Bar
  • Oda servisi
İş hizmetleri
  • 7 Toplantı odası
  • Toplantı oteli
  • İş merkezi, destek personeli ile
  • Fotokopi/baskı hizmeti mevcuttur

Otelin konumu

Hôtel Mercure Créolia Saint-Denis La Réunion

14, rue du Stade Montgaillard
97400 saınt denıs de la reunıon
reunıon

Tel: +262262942626

Faks: (+262)2/62942727

Check in başlangıç saati: 14h00

Check out bitiş saati: 11h00

  • ROLAND GARROS :  11 et 14 CES MONTGAILLARD

  • Uçakla

    ROLAND-GARROS GILLOT 7km / 4,38 mil mesafede - Servis aracı ücretsiz

  • Helikopterle

    ROLAND GARROS 7km / 4,38 mil mesafede

GPS :-20.901222, 55.467955

Konaklama olanaklarımız

Our fully renovated rooms are air-conditioned and have a direct telephone line, LCD flat-screen TV, safe, free Wi-Fi and a bathroom with hairdryer. For more comfort and services, why not try our new Privilege Room, designed to ensure your well-being?

Restoranlarımız ve barlarımız

Le Kaloupilé

Sözleşmeye bağlı olmayan fotoğraf

La Varangue

Sözleşmeye bağlı olmayan fotoğraf

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 7

  • Maksimum büyüklük: 270

  • Maksimum kapasite: 200 kişi

  • Maksimum ziyafet kapasitesi: 150 kişi

Daha fazlasını öğrenin


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Daha fazla bilgi edinin

ALL Puanlama 4.1/5

2.302 görüş

tripadvisor

TripAdvisor Derecesi 3.5/5

806 görüş

Thank you to the greatest team !

Tripadvisor puanı 5.0/5

gregorydZ3456OI 26/10/2020 TripAdvisor onaylı yorum

Excellent stay to Mercure Creolia in Saint Denis La Réunion. staff is unbelievable ! Great service from the front desk - special thanks to Fleur, Fanilo, Virginie and the restaurant and bar as well. Everyone was fantastic to accommodate our stay despite my travelling context situation. Well done ! keep maintaining it !

Dear Gregory, Thank you so much for your kind comment ! We have shared your message with our team. It was a pleasure to welcome you in Mercure Creolia Hotel. We hope to see you again as soon as possible. Best regards, Helene, Executive assistant

Bad service

Tripadvisor puanı 1.0/5

407tomomi Business - 01/12/2019 TripAdvisor onaylı yorum

We have expected to have a great service with is required of titre MERCURE groupe We are not satisfied with their service There is no electricity when I have to go down by the lift which is out of service There was no internet when I needed When we have had the problem of the room which is situated by the under constriction which has started from 7 am we complained to the service and require to do something or change the room They can not propose anything We think we will never stay at this hotel with this price not value with 4 stars hotel

Dear client, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Créolia. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. During your stay, there was indeed a general power cut in our quarter by EDF (the French electricity supplier), which has caused the breakdown of our lifts and of our internet equipment. Our generator took over in a few seconds, but then we had no other choice than wait until our Internet modem restarts. Rest assured that we are taking the appropriate measures to reduce as much as possible the inconvenience caused in such cases. We are looking forward to welcoming you again at Mercure Creolia. Please do not hesitate to contact me during your next visit. Sincerely, Hélène Labbé (helene.labbe@exsel.re)

Enjoyable stay, except for the restaurant

Tripadvisor puanı 4.0/5

MarkS127 Couples - 26/12/2017 TripAdvisor onaylı yorum

Our room was nice and the view was great. Location is wonderful. When we dined at the hotel restaurant, however, there was a band playing in the adjacent banquet area (both outdoors) and it was extremely loud and the play was very amateurish. The food was very tasty and well presented, but the music ruined our dinner. Also, we ordered two glasses of wine, but 10 minutes passed and they didn't come, so we reminded the waiter. Another 10 minutes passed, they still didn't come (we almost finished eating), so we reminded the waiter again, and they finally came. As we were afraid of, he put three pairs (six glasses) on our bill! He took out one pair, but refused to take the second pair, off the bill, for some unknown reason (he didn't say anything, just refused). Finally, the manager came and corrected the bill. Not a very fun experience.

Dear Mark, Thank you so much for your great comments, especially on our rooms and location. We also appreciate your constructive feedback regarding the restaurant ! And we are sorry about what happened with your order. Please accept our apology for the inconvenience and be sur that will not happen again. Thank you also for your highlight about the music; We are definitely looking into this for improvement. We are pleased to know that you mostly enjoyed your stay with us and we hope to see you again in our hotel. Best Regards, Anaïs D. Quality Manager

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