Hotel Mercure Créolia Saint Denis La Réunion
Hotel Mercure Créolia Saint Denis La Réunion 4 stars
Customer review rating (ALL Rating) 4.2/5 
675 reviews
Hotel location
Hotel Mercure Créolia Saint Denis La Réunion
14, rue du Stade Montgaillard
97400 SAINT DENIS DE LA REUNION
Reunion
GPS:-20.901222, 55.467955
Access and transport
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MONTGAILLARD
Bus stop
100 m / 0.06 mi
ROLAND GARROS
Helipad/aerodrome
7 km / 4.38 mi
ROLAND GAROS
Int. airport 1 - full name
7 km / 4.35 mi
RUN
Int. airport 1 - IATA code
7 km / 4.38 mi
GILLOT
Int. airport 1 - full name
7 km / 4.38 mi
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LE TEMPLE TAMOUL
Historic monument
1 km / 0.62 mi
CHAMP FLEURI
Sports centre
2 km / 1.25 mi
CASINO DE ST DENIS
Casino
3 km / 1.88 mi
THEATRE CHAMP FLEURI
Entertainment/theatre district
3 km / 1.88 mi
JARDIN DE L'ETAT
Botanical gardens
5 km / 3.11 mi
RITZ
Cinema district
5 km / 3.13 mi
HISTOIRES NATURELLES
Museums
5 km / 3.13 mi
PREFECTURE
Historic monument
5 km / 3.13 mi
LEON DIERX
Museums
5 km / 3.13 mi
PLAZZA
Cinema district
5 km / 3.11 mi
VILLAS CREOLES
Historic monument
5 km / 3.13 mi
ZOO DE ST DENIS
Zoo
5 km / 3.13 mi
L'ARTOTHEQUE
Art and Culture
6 km / 3.73 mi
CINEPALM
Cinema district
7 km / 4.35 mi
COLORADO
Golf course
10 km / 6.21 mi
PARC DU COLORADO
Amusement park
10 km / 6.25 mi
LA ROCHE ECRITE
Tourist attraction
15 km / 9.32 mi
LE GRAND HAZIER
Historic monument
22 km / 13.67 mi
SALAZIE
Tourist attraction
40 km / 25 mi
JARDIN D'EDEN
Botanical gardens
40 km / 25 mi
CASINO DE ST GILLES
Casino
40 km / 25 mi
CIRQUE DE SALAZIE
Tourist attraction
40 km / 24.86 mi
JARDIN BOTANIQUE
Botanical gardens
55 km / 34.18 mi
LE PITON DE LA FOURNAISE
Tourist attraction
60 km / 37.29 mi
PARC DU MAIDO
Amusement park
80 km / 50 mi
VOLCAN
Tourist attraction
120 km / 75 mi
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SEA VIEW
With sea view
100 m / 0.06 mi
BOUCAN CANOT
Beach area
35 km / 21.88 mi
LES ROCHES NOIRES
Beach area
40 km / 25 mi
Hotel services
Check-in from - Check out up to
In summary
On site
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
Le Kaloupilé Non contractual photo
La Varangue Non contractual photo
2 breakfasts
Start the day with a delicious buffet breakfast served in our restaurant from 6.30 am, including a large selection of local specialties. Or, if you prefer, order a continental breakfast from the room service.
Pool Non contractual photo
2 fitness centers Non contractual photo
After a hard day at work, there is nowhere better to relax and unwind than our fitness area and 5,920 sq. ft. (550 m²) infinity pool
Spa Non contractual photo
Meetings & Events
- Number of Meeting Room
- 5
- Surface of the largest room
- 270 m² / 2906 sq ft
- Maximum seats capacity
- 200
- Maximum capacity for banquets
- 0
Weddings Non contractual photo
Make your wedding day unforgettable by inviting your guests to enjoy the elegant setting of Mercure Créolia. We offer a wide range of menus so you can really treat your guests.
Our accommodation(s)
Our fully renovated rooms are air-conditioned and have a direct telephone line, LCD flat-screen TV, safe, free Wi-Fi and a bathroom with hairdryer. For more comfort and services, why not try our new Privilege Room, designed to ensure your well-being?
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Room
Superior Room with 1 double bed - balcony withocean view
- Max. number of persons: 2
- Area: From 25 m² / 269 sq ft
- Views: Sea side
- Most of the accommodation: Balcony
- Wireless internet in your room
- Free in Room Mineral Water
- Satellite/cable colour TV
- Business Desk
- Direct dial telephone
Room
Privilege Room with 1 double bed - balcony with ocean view
Accessible room
- Max. number of persons: 2
- Area: From 25 m² / 269 sq ft
- Views: Sea side
- Most of the accommodation: Terrace
- Wireless internet in your room
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Room
Privilege Room with twin beds - balcony with ocean view Non contractual photo
Accessible room
- Max. number of persons: 2
- Area: From 25 m² / 269 sq ft
- Views: Sea side
- Most of the accommodation: Terrace
- Wireless internet in your room
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Room
Standard Room with 1 double bed Non contractual photo
- Max. number of persons: 2
- Area: From 15 m² / 161 sq ft
- Views: Courtyard View
- Wireless internet in your room
- Satellite/cable colour TV
- Business Desk
- Direct dial telephone
Room
Standard Room with 2 single beds
- Max. number of persons: 2
- Area: From 15 m² / 161 sq ft
- Views: Courtyard View
- Wireless internet in your room
- Free in Room Mineral Water
- Satellite/cable colour TV
- Business Desk
- Direct dial telephone
Room
Privilege Room with 1 double bed and 1 single bed - balcony with sea view.
Accessible room
- Max. number of persons: 4
- Area: From 25 m² / 269 sq ft
- Views: Sea side
- Most of the accommodation: Terrace
- Wireless internet in your room
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Room
PRIVILEGE FAMILY ROOM W/O BALCONY (1 large bed, 1 sofa bed for 2 children)
- Max. number of persons: 4
- Area: From 25 m² / 269 sq ft
- Business Desk
Suite
Privilege Suite with 1 double bed and twin beds - balcony with ocean view
Accessible room
- Max. number of persons: 4
- Area: From 50 m² / 538 sq ft
- Views: Sea side
- Most of the accommodation: Terrace
- Wireless internet in your room
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Page out of
Room
Privilege Room with 1 double bed - balcony with ocean view
Accessible room
- Max. number of persons: 2
- Area: From 25 m² / 269 sq ft
- Views: Sea side
- Most of the accommodation: Terrace
- Wireless internet in your room
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Room
Privilege Room with twin beds - balcony with ocean view Non contractual photo
Accessible room
- Max. number of persons: 2
- Area: From 25 m² / 269 sq ft
- Views: Sea side
- Most of the accommodation: Terrace
- Wireless internet in your room
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Room
Privilege Room with 1 double bed and 1 single bed - balcony with sea view.
Accessible room
- Max. number of persons: 4
- Area: From 25 m² / 269 sq ft
- Views: Sea side
- Most of the accommodation: Terrace
- Wireless internet in your room
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Suite
Privilege Suite with 1 double bed and twin beds - balcony with ocean view
Accessible room
- Max. number of persons: 4
- Area: From 50 m² / 538 sq ft
- Views: Sea side
- Most of the accommodation: Terrace
- Wireless internet in your room
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Our guest reviews
ALL Rating
Bad located
Customer review rating 3.0/5
Tommy J. Couples - Confirmed reviews ALL
Dear TOMMY J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Créolia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. An internal investigation has revealed that your first payment appeared as cancelled on our software. It happens sometimes with some credit cards with high security standards. We are sorry for the inconvenience caused. We are trying to find a solution to prevent this from happening again. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène Labbé, Executive assistant
Customer review rating 4.0/5
Luigi P. Business - Confirmed reviews ALL
Dear Mr. P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Créolia Saint-Denis. It is always a pleasure to receive positive feedback. We apologize for the lack of hand soap. We ran out of stock due to the delay of our container, which was supposed to arrive weeks ago ! The boat has finally reached the port by the end of last week. Everything will be back in order for your next stay. We look forward to welcoming you again in August. Sincerely, Helene, Executive assistant
Excellent Service
Customer review rating 4.5/5
Kate O. Business - Confirmed reviews ALL
Dear Kate O., We very much appreciate your comments regarding your stay at the hôtel Mercure Créolia. It is always a pleasure to receive positive feedback. For some unknown reason, your comment only reaches us today, but we will for sure pass your thanks to Fanilo and Stephane. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene, Executive Assistant
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
Dear Mr. P., Thank you for having taken the time to share your experience at the Hôtel Mercure Créolia. Our staff at the reception were pleased to read your comments. It is always encouraging to receive positive feeback from our clients. However, we are surprised by your comment about our breakfast, as we mainly have changed the presentation compared to pre-Covid time. Without taking to much of your time, could you please tell us more precisely what should be improved and how, according to you. Your feedback is precious, as we strive to continuously improve the quality of our services. To answer your question, as a platinum client, we offered you an upgrade during your last stay, but you could also have asked for a free early check-in or late check-out. In such case, we will do our best to satisfy your demand depending on our availability. For your information, we have already fully renovated 60 out of our 108 rooms, in which the lightning has been improved and more sockets have been added. The remaining rooms will be done by the end of the year. We would be glad to make you discover one of them during your next stay, so that you can appreciate the change. We hope your next visit will be even more pleasant as the previous one. Sincerely, Hélène Labbé, Executive assistant
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