Mercure Hotel Hamburg am Volkspark 4 stars

Customer review rating (ALL Rating) 4.3/5 796 reviews

Mercure Hotel Hamburg am Volkspark - Image 1
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Description

Hotel extras

  • A 25-minute walk from the Volksparkstadion (HSV) and the BARCLAYS Arena

  • 1 child under 16 can stay free of charge in the parents’ room.

  • Parking 10 Euro/day in the parking garage subject to availability / Public e-charging on site.

  • Relax in the Volkspark, the VAF sports facility or with a city bike rental

  • Bus lines 2 & 3 stop right in front of the hotel

Our accommodation(s)

Hotel location

Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2
22761 HAMBURG
Germany

GPS:53.574836, 9.889451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  796 reviews

TripAdvisor Rating  4.0/5  880 reviews

Convinient location and parking

Customer review rating 4.0/5

Dorte Families - Confirmed reviews ALL

Easy access by car and easy to get into the city center with more bus lines close to the the hotel. The rooms are spacious, beds are very good and cleaning is fine. The only complain I have is that the shower is within the bathtub.

Dear Dorte H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg am Volkspark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cornelia Spiller Hostess

Solid Hotel

Customer review rating 4.0/5

Chris Couples - Confirmed reviews ALL

A Fine location, bit outdated, clean, good parking space, all in all a decent 4 star hotel in Hamburg, a bit outside of the city centre. Room was ok, Matrasses were too firm, so we had to find a solution, the staff was helpful. Room looked a bit outdated, no separate shower, carpet in the hallways a bit worn down, but all in all ok

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cornelia Spiller Hostess

Not good

Customer review rating 2.0/5

Eyal B. Z. Business - Confirmed reviews ALL

No wifi in the room and all second floor The answer I got was it’s free! So if it’s free then you don’t have to get any wifi…..

Dear Eyal Ben Z., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg am Volkspark. We had the wifi checked by our house technician and it worked perfectly. Maybe we had a malfunction at the time that we didn't know about. Of course, we would like to apologize very much for this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cornelia Spiller Gastgeberin

Great stay

Customer review rating 4.5/5

Mia Friends - Confirmed reviews ALL

Extremely clean hotel.. excellent staff .. Location is close to the stadium and train to go to the center of town

Dear Marina K., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg am Volkspark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cornelia Spiller Gastgeberin

good hotel good location to Hamburg fc ground and the Barclays arena

Customer review rating 4.0/5

Paul B. Couples - Confirmed reviews ALL

went to a concert at the arena

Dear Paul B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg am Volkspark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cornelia Spiller Gastgeberin

In partnership with TripAdvisor

Other web-users rate our hotel

  • 730 reviews 8.5/10 Location
  • 1,317 reviews 5.9/10 Room
  • 1,024 reviews 8.6/10 Service
  • 23 reviews 8.7/10 WiFi
  • 857 reviews 8/10 Breakfast
  • 699 reviews 5.2/10 Comfort
  • 542 reviews 6.8/10 Cleanliness
  • 278 reviews 3.8/10 Food

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