Novotel Lake Crackenback Resort & Spa

Second time staying at LCR this year We have stayed 4 times in the past years and each time we are in a new studio. Little Thredbo Lane, Bullocks Drive and recently Stockwhip Way Stockwhip was the best. Furniture modern and not in need of a facelift. Chalet was fairly new, beautiful appliances, jet tub in the bathroom, heated floors, separate garage and drying room (not shared with the main chalet) Wood fireplace. Amazing view (not of the main range) but of the roos, deer and bunnies! Each morning we had roos out the back of our room. The decor in the room was beautiful and included wifi! (Very uncommon at LCR) As it is Spring, Cuisine dinner dining was closed but Alpine Larder was open. I have to complain about the breakfast hash browns!! Stop using potato scallops (or potato cakes) just use good ol deep fried hash browns. The staff aren't as friendly in the hospitality areas but reception and the spa (and Harrows!) are very welcoming and lovely. Always recommend LCR as the convenience of the skitube is the best

We want to express our deepest disappointment on staying in the resort . Our 2 bedroom villa 30 required renovation many years ago . It looks like cheap old motel but luxury resort. Pictures on the website are completely deceptive . This particular villa is very old, unattractive and smelly.The kitchen was terrible equipped, very old and lack of many important things, no dishwasher, no recycling bin ! TV was small , nothing to watch except public channels, no music system. There weren't racks to dry skiing equipment. The tab in the bathroom looked like 50 years old - absolutely ugly , the shower looks the same . There was constant noise from boiler in bedrooms . The pillows, blankets , beds are cheap, very old , worn and uncomfortable. All furniture were absolutely worn and unpleasant. I mean literally everything was a complete disaster expect the beautiful view from the window.

Amazing place to stay! We would highly recommend! We stayed in a Lakeview Apartment which could not have been more perfect! Wood fire loaded and ready to light when we got in and kitchen had everything we could need including a coffee machine! Breakfast at the buffet was sensational and dinner at the wedding we attended at the Larder was perfect. The most amazing food ever for a wedding!

Great place to stay . Had x 3 Wonderful nights up in chalets x12 people. Really excellent accommodations,really supplied a lot cooking stuff, covered all angles to stay even if weather went hard to be outside. Breakfast was a good choice maybe more gluten free choices be better. The grounds were excellent many things to do and free.what I liked art works on the property, friendly staff , very quite in our area,many choices of accommodation. Close to many places to go . Place you need to experience. Thanks God bless you. JB.

Wow, this is our sixth Mother’s Day at Lake Crackenback and it’s so nice to see things back to almost pre Covid times! As usual the accommodation was top notch, clean, warm and comfortable. Staff are always attentive, genuinely polite and knowledgeable. Our family of four enjoyed dinner and breakfast at Cuisine and lunch at Alpine Larder too. The food and wine always impresses and our young adult kids always enjoy the gym and time for a good book while my wife and I hit the mountain bike tracks. In our household it wouldn’t be Mother’s Day if it wasn’t spent at Crackenback.