Novotel Lake Crackenback Resort & Spa

Novotel Lake Crackenback Resort & Spa 4 stars

Customer review rating (ALL Rating) 4.4/5 54 reviews

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Hotel extras

  • Living area, full kitchen, satellite TV

  • 9-hole golf, fitness centre, pool, tennis, archery, disc golf, mountain bike and hiking trails

  • 15 minutes from Thredbo and Perisher skiing

  • Daytime café, à la carte dining with waterfront views

  • Flexible event spaces and corporate retreats

ALLSAFE approved hotel

Hotel location

Novotel Lake Crackenback Resort & Spa

1650 Alpine Way, CRACKENBACK

GPS:-36.439917, 148.517944

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  54 reviews

TripAdvisor Rating  4.5/5  926 reviews

Always worth the trip

TripAdvisor rating 5.0/5

rieltravels Couples - TripAdvisor review

Second time staying at LCR this year We have stayed 4 times in the past years and each time we are in a new studio. Little Thredbo Lane, Bullocks Drive and recently Stockwhip Way Stockwhip was the best. Furniture modern and not in need of a facelift. Chalet was fairly new, beautiful appliances, jet tub in the bathroom, heated floors, separate garage and drying room (not shared with the main chalet) Wood fireplace. Amazing view (not of the main range) but of the roos, deer and bunnies! Each morning we had roos out the back of our room. The decor in the room was beautiful and included wifi! (Very uncommon at LCR) As it is Spring, Cuisine dinner dining was closed but Alpine Larder was open. I have to complain about the breakfast hash browns!! Stop using potato scallops (or potato cakes) just use good ol deep fried hash browns. The staff aren't as friendly in the hospitality areas but reception and the spa (and Harrows!) are very welcoming and lovely. Always recommend LCR as the convenience of the skitube is the best

Misleading photos and description

TripAdvisor rating 1.0/5

K2271VRtinat Families - TripAdvisor review

We want to express our deepest disappointment on staying in the resort . Our 2 bedroom villa 30 required renovation many years ago . It looks like cheap old motel but luxury resort. Pictures on the website are completely deceptive . This particular villa is very old, unattractive and smelly.The kitchen was terrible equipped, very old and lack of many important things, no dishwasher, no recycling bin ! TV was small , nothing to watch except public channels, no music system. There weren't racks to dry skiing equipment. The tab in the bathroom looked like 50 years old - absolutely ugly , the shower looks the same . There was constant noise from boiler in bedrooms . The pillows, blankets , beds are cheap, very old , worn and uncomfortable. All furniture were absolutely worn and unpleasant. I mean literally everything was a complete disaster expect the beautiful view from the window.

Spoil yourself and book!

TripAdvisor rating 5.0/5

leetQ6930ZN Families - TripAdvisor review

Amazing place to stay! We would highly recommend! We stayed in a Lakeview Apartment which could not have been more perfect! Wood fire loaded and ready to light when we got in and kitchen had everything we could need including a coffee machine! Breakfast at the buffet was sensational and dinner at the wedding we attended at the Larder was perfect. The most amazing food ever for a wedding!

Thank you leetQ6930ZN for your 5 star rating. We loved hearing about your stay and knowing those little details like having the fire ready to light added to your stay. Thanks for coming to visit us.

Great place to stay.

TripAdvisor rating 5.0/5

007John007828 Families - TripAdvisor review

Great place to stay . Had x 3 Wonderful nights up in chalets x12 people. Really excellent accommodations,really supplied a lot cooking stuff, covered all angles to stay even if weather went hard to be outside. Breakfast was a good choice maybe more gluten free choices be better. The grounds were excellent many things to do and free.what I liked art works on the property, friendly staff , very quite in our area,many choices of accommodation. Close to many places to go . Place you need to experience. Thanks God bless you. JB.

Thanks 007John007828 for your 5 star review and great recommendations for people looking to come and stay with us. We appreciate you taking the time to share. It sounds like you had a fantastic time with your friends and family. We hope to see you again soon.

Another perfect Mother’s Day

TripAdvisor rating 5.0/5

Jason P Families - TripAdvisor review

Wow, this is our sixth Mother’s Day at Lake Crackenback and it’s so nice to see things back to almost pre Covid times! As usual the accommodation was top notch, clean, warm and comfortable. Staff are always attentive, genuinely polite and knowledgeable. Our family of four enjoyed dinner and breakfast at Cuisine and lunch at Alpine Larder too. The food and wine always impresses and our young adult kids always enjoy the gym and time for a good book while my wife and I hit the mountain bike tracks. In our household it wouldn’t be Mother’s Day if it wasn’t spent at Crackenback.

Thank you Jason for your 5 star review and your loyalty to us here at Lake Crackenback Resort & Spa. We love hearing these stories of people making a trip to the Resort an annual trip and especially for a special occasion. These are memories your family will treasure forever and we are so pleased that you chose us to share in these memories. Thank you and we look forward to seeing you next Mother's Day!

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Other web-users rate our hotel

  • 20 reviews 9.6/10 Location
  • 27 reviews 7.1/10 Room
  • 29 reviews 8.5/10 Service
  • 20 reviews 7.9/10 Amenities
  • 16 reviews 5.9/10 Food
  • 10 reviews 7.7/10 Value
  • 6 reviews 5/10 Breakfast
  • 5 reviews 4.3/10 Comfort

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