Novotel Lake Crackenback Resort & Spa 4 stars

TripAdvisor rating 4.5/5 937 reviews

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Novotel Lake Crackenback Resort & Spa - Image 1
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Novotel Lake Crackenback Resort & Spa - Image 4
1650 Alpine Way, CRACKENBACK, 2627 JINDABYNE, Australia

Description

Hotel extras

  • Living area, full kitchen, satellite TV

  • 9-hole golf, fitness centre, pool, tennis, archery, disc golf, mountain bike and hiking trails

  • 15 minutes from Thredbo and Perisher skiing

Our accommodation(s)

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Hotel location

Novotel Lake Crackenback Resort & Spa

1650 Alpine Way, CRACKENBACK
2627 JINDABYNE
Australia

GPS:-36.439917, 148.517944

Telephone
Fax +61 2 6456 1008

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Fitness center
  • 100% Non Smoking Property

Pool

Currently unavailable

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  937 reviews

Summer holiday

TripAdvisor rating 4.0/5

DrGreyhound Families - TripAdvisor review

Stayed 5 nights in a private rental house on Ramshead trail. Teenage sons found enough activities in resort to get off their iPad ! Archery, kayaking, trampoline, b-grade (good enough) golf course & native animals. Beautiful valley location with summer light hours passing wonderfully. Pleasant little general store and delicious Italian restaurant onsite. Made a full day up at Thredbo for mountain biking using chairlift.

Thank you DrGreyhound for your 4 star review! So glad to hear the teenagers found enough to keep them entertained and off their Ipads, there is defintely heaps to do. See you again soon.

Lake Crackenback - well worth a stay

TripAdvisor rating 4.0/5

HarrySydney55 TripAdvisor review

Overall, very good and we’ll probably book again next year. Comfortable accommodation (a 3 bedroom lake view), if a little tired. Some hanging hooks for ski jackets would have been welcome. A very convenient shuttle bus arrangement to and from the skitube. An excellent Italian restaurant on site. Plenty of non skiing activities, particularly for children - pool, archery and trampolines - with a small golf course as well. Mountain bikes too. Excellent walks. It’d be good for a non-skiing holiday I believe. Having not skied at Perisher for many years, we’ve come away as real fans. Much better than Thredbo in many respects, particularly for young children

Thank you HarrySydney55 for your great review of Lake Crackenback Resort & Spa. We loved hearing about your holiday and how much you enjoyed the activities off-snow. We look forward to welcoming you back.

Place has changed completely not for the better

TripAdvisor rating 2.0/5

Antonella S TripAdvisor review

Been coming 7yrs straight - What once was complimentary is now gone. -Wood for fireplace no longer supplied - BYO or $$$, -only 1 Accor restaurant on site offered SOME nights -Breakfast food previously offered now removed from buffet, only 5 hot dishes plus fruit, yoghurt and cereal. More like a 3 star for breakfast. Very poor … 👎 -Nothing in room to tidy up with eg dustpan -$50 for one extra sheet set per bed! Previous years complimentary.. Can definitely tell management has charged - Not the same at all 😢 much better experience under previous management. Evident It’s all about cost cutting not putting customers first….

Thank you antonellasG317WX for sharing your experience with others. We can assure you the Resort has not changed, management has not changed and our guests always come first. We are sorry that you feel this way and I know you have spoken directly to staff regarding your concerns and they tried their best to accommodate your requests. We apologise we could not meet your expectations on this occasion.

Annual trip.

TripAdvisor rating 5.0/5

jmmj1204 Friends getaway - TripAdvisor review

Beautiful spot. Full of relaxation or activities, whatever you want. Good breakfast provided and dinner at Perrotta's was great.

Thank you jmmj1204 for your 5 star review and recommendations from your stay. See you back next year!

Easy weekend getaway for 5 busy girls

TripAdvisor rating 5.0/5

77chelseyh TripAdvisor review

After reading reviews prior to our stay, I was a little nervous about whether the accommodation would be as described (seems that units/chalets are not allocated until closer to check in date), whether we’d get seats at the restaurant for dinner (no bookings taken), whether our chalet would have a fireplace (not guaranteed), whether the accommodation would be comfortable (reports of unclean or ‘tired’). We needn’t have worried because the chalet (‘Mogul’) was fabulous (might be luck…but giving the benefit of doubt): • Super comfy beds • Very clean and in good condition (bonus: stylish and a bit posh) • Spacious living areas – great for 5 guests (bonus: large bathtub…though we didn’t get the chance to use it) • Well-appointed. We didn’t cook, but there looked to be plenty of pots, pans, utensils etc. Plenty of glassware, crockery, teapot, plunger etc. • Fireplace (with firewood and kindling available from reception) • Lovely views – not right on the little lake/pond, but chalets are arranged in a staggered pattern so those at the ‘back’ can still see the lake and the mountain range • Garage (I imagine parking would be a nightmare in winter) The resort itself: Cuisine restaurant had pleasant and attentive staff, reasonably priced meals and drinks, food was nice (not amazing), relaxed atmosphere, breakfast (included) had a great range of hot & cold food & drinks. Reception: check-in was smooth (within business hours), staff were helpful when our access cards became deactivated before checkout time (fixed it immediately) General: great location (close to hikes, Thredbo etc) lovely grounds and plenty of activities (although we didn’t partake, rather we went up and down the valley for walks, lunch etc). Will definitely bring my bike next time. Our package was the Girls Getaway – included Birdsnest vouchers, WildBrumby items for cocktails, wine, cheese, Poachers Pantry deli meats, and a lovely hamper FULL of sweet and savoury treats. It was the first stay at Crackenback for most of us, and we all agreed that we’d come back either together or with our respective families. Whilst not cheap, there was definitely value in the accommodation, the beautiful grounds and spectacular surrounds.

Thank you 77chelseyh for your 5 star review and in-depth feedback on Lake Crackenback Resort & Spa. We appreciate you taking the time to share your experience with others. We look forward to welcoming you all back to Lake Crackenback soon.

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Other web-users rate our hotel

  • 5 reviews 9.4/10 Location
  • 10 reviews 9.4/10 Room
  • 9 reviews 9.6/10 Service
  • 5 reviews 6.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.