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Novotel Wollongong Northbeach Hotel 4 stars

Customer review rating 4.4/5 16,961 reviews

ALLSAFE approved hotel

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Novotel Wollongong Northbeach
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+ 27 Services

Hotel extras

  • WiFi, cable TV, many rooms with balcony

  • Outdoor heated pool, fitness centre, sauna

  • A la carte, buffet dining, ocean-view terrace

  • Spacious lobby bar "North Bar", Pepe's on the Beach for beachfront snacks and cocktails.

  • Free bus outside for city shopping and dining

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (nearby)Paying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 18 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road
NORTH WOLLONGONG
2520 wollongong
australia

Tel: +61242243111

Fax: (+61)2/42243141

Check-in from 14h00

Check out up to 11h00

  • PREMIER BUS SERVICES :  SOUTH COAST CENTRAL STATION

  • By plane

    WOLLONGONG At 35km / 21.75 miles

  • By car

    F6 FREEWAY At 6km / 3.73 miles

  • By train

    COCKATOO RUN HERITAGE TRAIN At 14km / 8.7 miles

  • By train

    NORTH WOLLONGONG At 1.5km / 0.93 miles

  • By train

    WOLLONGONG STATION At 6km / 3.73 miles

GPS :-34.414486, 150.900293

Our accommodation(s)

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, w ith Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

City View Room 1 Queen Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

City View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed and Balcony

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room with Balcony - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Courtyard Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

PALISADE KITCHEN & BAR

Type of cuisine: International

The best quality local produce, prepared in the simplest way.

Cocktail menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPE'S ON THE BEACH

Non contractual photo

PEPE'S on the beach promises a slice of the Mediterranean with a hint of Bondi on the shores of North Wollongong Beach. PEPE'S offers all-day drinks and dining with al fresco options on their large scale deck and private cabanas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NORTH BAR

Non contractual photo

North Bar is the new buzzword in Wollongong. Recently opened afte extensive refurbishments. Grab a booth or a seat by the fireplace. An extensive wine list, an innovative cocktail selection and delicious menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Adrift Pool Bar

Non contractual photo

Adrift Pool Bar is exclusive for inhouse guests and the general public for cabana hire and special events.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 518

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Wollongong Northbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

16,961 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,704 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Awesome service

Customer review rating 5.0/5

Anonymous Couples - 02/05/2021 Confirmed reviews ALL

Nice room on the 10th floor, only negative is expected and there was no lounge in the room

Dear Mark W., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Well located

Customer review rating 4.5/5

Angela Couples - 02/05/2021 Confirmed reviews ALL

Only negative was the bed, it felt like the springs or insert was very worn as you kept rolling into the middle of the bed. Unfortunately we both had a terrible sleep and woke with a sore back. It was not just a soft mattress it was over it’s expired date. Staff where very friendly, our room was nice with a beautiful ocean view. Breakfast was good. It would have been nice to have more than 1 television station to choose from. We liked looking at the upgraded changes as we got Married at the Novotel in 2008.

Dear Angela V., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Good Stay

Customer review rating 4.0/5

Lauren L. Families - 02/05/2021 Confirmed reviews ALL

The staff in the restaurant were fantastic, we enjoyed a beautiful lunch and breakfast in the hotel. A little disappointed at check in when our room wasn’t available until 3pm, especially when we requested early check in when booking.

Dear Lauren L., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. I am sorry to hear that there was such an hour delay in checking in, I will address this with our Housekeeping Manager to investigate and prevent future occurrence. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Amazing location, fantastic staff and an overall perfect stay!

Customer review rating 5.0/5

Ashleigh Couples - 02/05/2021 Confirmed reviews ALL

We could not fault a thing! Everyone was so accommodating and we had such a great time. Would 100% come back for longer next time.

Dear Ashleigh K., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Perfect 1 night beak

Customer review rating 4.5/5

Ken F. Couples - 02/05/2021 Confirmed reviews ALL

Used this hotel as a rest break during a driving holiday. Got a nice surprise when we were upgraded to the Ocean View room, perfect 2 large windows overlooking North Beach and to the north over Stuart Park. Everything was timed right was there for the Pink Super Moon great views from the nearby lighthouse and we kept the curtains open so we could catch the spectacular sunrise the next morning. Just be wary in the carparks some of the spots are quite tight.

Dear Kenneth F., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Lovely stay

Customer review rating 3.5/5

Jennifer B. Couples - 02/05/2021 Confirmed reviews ALL

Had a lovely experience but we had trouble at night with the stuffiness of our room. My husband didn't want the door opened but the air conditioner was very noisy so I had an uncomfortable 2 nights

Dear Jennifer B., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you for bringing the loudness of your air conditioning to my attention - with this I can have our team address these issues to rectify and prevent future occurrence. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Location is good

Customer review rating 4.0/5

Juliet Couples - 02/05/2021 Confirmed reviews ALL

Really good ,happy that I was upgraded to ocean view, the room was excellent ,comfortable and clean. Checked in late however customer service was excellent. Would definitely stay again longer.

Dear Juliet M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Good stay Thankyou

Customer review rating 5.0/5

Gina S. Couples - 02/05/2021 Confirmed reviews ALL

Everything was wonderful. Good restaurant and it’s good to be back here.

Dear Anthony S., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Lovely room, clean and spacious.

Customer review rating 4.0/5

Lorraine -. P. Couples - 01/05/2021 Confirmed reviews ALL

Stayed here for two nights on a road trip of the south coast. Easy check in and check out.

Dear Lorraine R., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great stay

Customer review rating 4.0/5

Anonymous Couples - 01/05/2021 Confirmed reviews ALL

Nice relaxing night away. The food at the restaurant was excellent

Dear Laura M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Comfortable stay.

Customer review rating 4.5/5

Vaino K. Business - 01/05/2021 Confirmed reviews ALL

Business trip, nice to come back to an airy room with a very comfortable bed.

Dear Vaino K., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Lovely location, good view from our room

Customer review rating 4.0/5

Maureen Couples - 01/05/2021 Confirmed reviews ALL

Three days escape with some pampering. Overall enjoyed our time, but very disappointed with the dining room service on the Monday night. We were very hesitant to try again but took the risk on Wednesday night, could not believe it was the same venue; the service was what we had expected.

Dear Maureen D., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. With this feedback, we can make positive improvements within our property to better improve our guest services and guest experience. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Easy stay

Customer review rating 4.0/5

Aimee Business - 30/04/2021 Confirmed reviews ALL

Everything about my stay felt effortless and hassle free.

Dear Aimee W., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Week Day Stay For Work

Customer review rating 3.0/5

Warren H. Business - 30/04/2021 Confirmed reviews ALL

All good except rooms that end with 08, 37 & 38 are close to the lifts and service ducts which experience noise at various times.

Dear Warren H., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At times unfortunately it does get loud in these areas, although for your convenience I have updated your profile to request that you are not allocated into these rooms and that you are situated away from our lifts. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Vanessa Borg Guest Relations Executive

Great shower pressure and comfy beds

Customer review rating 3.5/5

Rod Friends - 30/04/2021 Confirmed reviews ALL

Rooms were clean and well maintained. Buffet breakfast was good but waiters need to be more attentive. Guests on tables outside surrounding tables and us had to keep shooing the birds which kept landing on a finished table of food for at least 20 minutes before we asked the waiters to clean up finished table. It was extremely quiet with less than 10 guests in the entire restaurant so not sure why no staff could clear in promptly. No one came to offer any hot beverages, again we had to ask for service. The pool area has so much potential to look amazing if gardens and plants were attended to as they all looked like they were dying. Overall the hotel was in a good condition Bit weird to have contactless check in but on arrival at hotel we still had to fill in paperwork and that, credit card (they said we can’t use contactless Apple wallet so had to use a physical credit card) that they took and touch and keys which get passed between both staff and us. Again was a bit weird saying all the covid stuff but all guests share same tongs and opened lids to the hot food At breakfast buffet

Dear Roger F., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Thank you for bringing the restaurant service to my attention, I will bring this to light with our Food and Beverage Services Manager to investigate further. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Hygiene and Cleanliness is very important within our property, with the points you have stated, with this we are still ensuring that Covid safety measures are in place and met. If you would like to discuss this matter further please reach out to myself our our Executive Assistant Manager Jason. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

We had a lovely return trip.

Customer review rating 4.5/5

Corinna Friends - 29/04/2021 Confirmed reviews ALL

Our experience was lovely. All the staff were friendly and helpful and our room was great and dinner was delicious, I would mention that more lighting is needed around the bathroom mirror, disappointed that there is no spa at the pool area and that there should be a discount on parking fees for loyalty customers.

Dear Corinna W., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. With this feedback we can make positive changes within our property to better improve our guest services and guest satisfaction. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great hotel in good location

Customer review rating 4.5/5

Peter Families - 29/04/2021 Confirmed reviews ALL

Great room, friendly and prompt service, great bar, great location

Dear Peter T., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Enjoyed room and view of sea, think I heard waves at night (unless it was the AC units ‍♀️)

Customer review rating 4.5/5

Lorraine Business - 29/04/2021 Confirmed reviews ALL

Comfortable, bed was divine, would love one for home !

Dear Lorraine W., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

nice stay...

TripAdvisor rating 5.0/5

denz_d01 17/04/2021 TripAdvisor review

the hotel location is good, just next to north beach. hotel staff offered great service, they're very accommodating. some works or renovations were going on at level 3, but minimal noise and still very clean...

Hi denz_d01, Thank you for providing you feedback on you recent experience with us. It is so wonderful to hear that you enjoyed your stay with us. At this stage we are currently awaiting the completion of our fitness center which is due to be finished real soon. I do hope that we have the opportunity to welcome you back to experience this. Kind Regards, Vanessa Borg Guest Relations Executive

Senior Traveller

TripAdvisor rating 4.0/5

987carolynj 13/04/2021 TripAdvisor review

The hotel is much improved after the recent reservations. As a gold ALL member I was upgraded to an ocean view room on the top floor. The room was a good size with a king bed and lounge. The reception staff were all very pleasant. The location of the hotel is very good particularly as Wollongong has the city loop bus service that stops at the front of the hotel. The only criticism being the carpet in the hall is quite stained and the elevators had an issue but they are about to be upgraded which should decidedly improve their performance.

Hi 987carolynj, Thanks so much for your feedback and 4 star rating. I am pleased to hear that you enjoyed your stay with us as well as our newly upgraded facilities. How great is our location! We are very lucky to be situated in such a fantastic area. Thank you for raising your concerns, we are currently implementing measures to rectify these issues. I look forward to having the opportunity to accommodate you again in the future. Best Regards, Vanessa Borg Guest Relations Executive

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