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Novotel Wollongong Northbeach Hotel 4 stars

Customer review rating 4.4/5 17,232 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Novotel Wollongong Northbeach
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+ 16 Services

Hotel extras

  • WiFi, cable TV, many rooms with balcony

  • Outdoor heated pool, fitness centre, sauna

  • A la carte, buffet dining, ocean-view terrace

  • Spacious lobby bar "North Bar", Pepe's on the Beach for beachfront snacks and cocktails.

  • Free bus outside for city shopping and dining

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (nearby) Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 4 Bar(s)
  • Room service
Business services
  • 18 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road
NORTH WOLLONGONG
2520 wollongong
australia

Tel: +61242243111

Fax: (+61)2/42243141

Check-in from 14h00

Check out up to 11h00

  • PREMIER BUS SERVICES :  SOUTH COAST CENTRAL STATION

  • By plane

    WOLLONGONG At 35km / 21.75 miles

  • By car

    F6 FREEWAY At 6km / 3.73 miles

  • By train

    COCKATOO RUN HERITAGE TRAIN At 14km / 8.7 miles

  • By train

    NORTH WOLLONGONG At 1.5km / 0.93 miles

  • By train

    WOLLONGONG STATION At 6km / 3.73 miles

GPS :-34.414486, 150.900293

Our accommodation(s)

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, w ith Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

City View Room 1 Queen Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

City View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed and Balcony

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room with Balcony - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Courtyard Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

PALISADE KITCHEN & BAR

Type of cuisine: International

The best quality local produce, prepared in the simplest way.

Cocktail menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

PEPE'S ON THE BEACH

PEPE'S on the beach promises a slice of the Mediterranean with a hint of Bondi on the shores of North Wollongong Beach. PEPE'S offers all-day drinks and dining with al fresco options on their large scale deck and private cabanas.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

NORTH BAR

North Bar is the new buzzword in Wollongong. Recently opened afte extensive refurbishments. Grab a booth or a seat by the fireplace. An extensive wine list, an innovative cocktail selection and delicious menu.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Adrift Pool Bar

Pool bar

Non contractual photo

THE FRISKY FLAMINGO

Wollongong's first American-style, late-night sports lounge. Frisky's is the mastery of all things sport boasting the largest indoor media screen in the Southern Hemisphere, and American-style menu with a beachfront location.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 518

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Wollongong Northbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

17,232 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,706 reviews

Great sized rooms and facilities

Customer review rating 4.5/5

Robert B. Business - 12/06/2021 Confirmed reviews ALL

Above average. Complimentary water was a very nice touch

Dear Robert b., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Lovely room, excellent service from reception

Customer review rating 4.0/5

Michele Business - 12/06/2021 Confirmed reviews ALL

The young woman who did my check in was excellent. Bar staff seemed a little overwhelmed and I'd appreciate some low alcohol wine by the glass. Breakfast buffet was OK. Getting an expresso coffee took ages and I object to paying extra for that when I'm paying $25-35 for food and $200 for my room

Dear Michelle A., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you for your feedback regarding our breakfast service, I have brought this to light with our Palisade Kitchen and Bar Manager who will be investigating further. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive
Customer review rating 3.0/5

Sylvia Couples - 11/06/2021 Confirmed reviews ALL

Pros: Tastefully renovated hotel, excellent location Cons: Mattress and pillows uncomfortable; pool was closed; no gym -due to COVID?!

Dear Sylvia G., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. I am sorry to hear that you found discomfort in our bedding. Please note that within our property we have a range of pillows available and can provide firmer mattress options for your comfort. Regarding our Gym, this is closed due to renovations not COVID-19. Along with this our pool is open every day from 6am-10pm. Information regarding this is provided on the welcome letter received at the time of check-in. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great location; magnificent view from room

Customer review rating 3.5/5

Anonymous Business - 11/06/2021 Confirmed reviews ALL

Convenient; sufficient; friendly

Dear Martin D., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Comfortable bed!

Customer review rating 3.0/5

Catherine G. Business - 11/06/2021 Confirmed reviews ALL

Arrived at the hotel early evening. Car park presentation near lifts can be improved and lifts were clunky. Hotel lobby poorly lit no ambience at all. Felt like i was entering a property closing at the end of season. 1st room smelled of mold probably the aircon required servicing. was moved to a new room. Better! In room dining was excellent and service staff excellent. Lobby had more life the next day and its actually a nice looking a hotel. I get the feeling that cost cutting and Skeleton staffing only allow these once great hotels to operate on a shoestring and the customer self serves as much as possible. What a shame with a bit more ambience, activation, and care of the property - I’m talking about the X factor level of care i would be inclined to return with my partner for a weekend. But as it is I wont, its a pub with a very comfortable bed.

Dear Catherine G., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Northbeach, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. With this feedback we can continue to make positive changes within our property to better enhance our guest services and guest experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Vanessa Borg Guest Relations Executive

Great location

Customer review rating 5.0/5

Bren Solo - 10/06/2021 Confirmed reviews ALL

Clean and comfortable room, great location, polite and friendly staff. Thank you.

Dear Brenton S., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great location

Customer review rating 4.5/5

Neil C. Couples - 10/06/2021 Confirmed reviews ALL

staff were great, hotel was great

Dear Neil C., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Awesome room, awesome view

Customer review rating 4.5/5

Kyle Business - 10/06/2021 Confirmed reviews ALL

Such a great stay. Beautiful suite with panoramic ocean views. Friendly and helpful staff. Would love to stay again.

Dear Kyle M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive
Customer review rating 4.0/5

Perry Couples - 10/06/2021 Confirmed reviews ALL

Good stay, nice room upgrade.

Dear Perry F., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you for bringing forward your information regarding Palisade Kitchen and Bar. I have brought this to light with our Restaurant Manager to investigate. As well as the fire exit signage - our Maintenance Manager has been informed to rectify this error. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Relaxing Stay

Customer review rating 4.5/5

Alan Couples - 10/06/2021 Confirmed reviews ALL

Enjoyed our accommodation - large open room with a fabulous view. Dining experience was excellant.

Dear Alan J., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Good stay

Customer review rating 4.5/5

Sindy D. Families - 10/06/2021 Confirmed reviews ALL

Unfortunately our first room had a broken A/C unit. Staff were very prompt in attending to the matter and as the problem could not be fixed we were moved to a better room. The room was very comfortable. The only complaint was there was not a hair dryer in the room. Left a note for the house keeping the next day and then was supplied with one.

Dear Sindy D., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Regarding your hairdryer, this is a standard for each room to be provided with this. I have brought this to light with our housekeeping manager to investigate with her team. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

even though it was just overnight the stay was fantastic as always

Customer review rating 5.0/5

Jason F. Families - 09/06/2021 Confirmed reviews ALL

Fantastic, the room upgrade was fabulous as always

Dear Jason F., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Good stay

Customer review rating 5.0/5

Varun Couples - 09/06/2021 Confirmed reviews ALL

Enjoyed our stay. Beautiful property, easy access.

Dear Varun G., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Beautiful Location

Customer review rating 4.5/5

Anonymous Couples - 09/06/2021 Confirmed reviews ALL

Staff were extremely helpful, the room was spacious and comfortable.

Dear Harold B., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Very nice

Customer review rating 4.0/5

Ben M. Friends - 09/06/2021 Confirmed reviews ALL

stayed down at north wollongong for my 18th birthday celebrations. Room was very nice and with a beautiful view. The only downside is my other room we booked has a marijuana smell which was very unpleasant. Rang reception and they said they’d bring air fresheners up but never did. overall very happy with stay. Apart from the one dilemma.

Dear Ben M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. Happy belated 18th birthday. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. I have brought this feedback to light with our Front Office Manager and Housekeeping Manager to further investigate to ensure that this is not a future occurrence within our property. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great location, friendly staff

Customer review rating 4.5/5

Jenny Families - 09/06/2021 Confirmed reviews ALL

Stayed for one night. Although it just a quick overnight stay it was a wonderful and memorable stay. All our requests were greatly accommodated including free wifi during our stay for being Accor members. The staff were very friendly.

Dear Jenny C., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Very expensive considering nothing is included

Customer review rating 3.0/5

Sabrina Families - 09/06/2021 Confirmed reviews ALL

The hotel room itself was really nice, but it's very expensive considering not even wifi was included. All phonecalls, wifi and entertainment cost extra.

Dear Sabrinna V., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Being an Accor Classic Member you are eligible for Free WiFi across all Accor properties. I can confirm that you were not charged for WIFI usage throughout your stay. At Novotel Northbeach, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Vanessa Borg Guest Relations Executive
Customer review rating 4.0/5

Sarah Families - 09/06/2021 Confirmed reviews ALL

One night spontaneous winter get away (two adults, two children ages 6 & 9). Room was fine (two queen beds), view towards the beach was lovely. Buffet breakfast super. Would have been nice to have an option for two twin beds instead of a queen. Also, beds were not very comfortable (too sort in parts, too firm in others. Biggest negative was the temperature at night: the beds only had super thick winter doonas on them which were oppressively hot. In a room where you can put the aircon on to warm the room the doonas were unnecessary. Would have been nice to have blankets available instead/ as well.

Dear Sarah D., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Unfortunately within our property we do not have single beds, we only provide our guests with Queen or Kind Beds. All of our beds contain doona's, although there is a blanket located in each wardrobe that can be used instead. Regarding the Accor Membership, you are an Accor Classic Member - so you are indeed apart of this membership. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Stunning

Customer review rating 5.0/5

Graham G. Business - 08/06/2021 Confirmed reviews ALL

Arrived on a sunny afternoon, we were able to park in the disabled parking area which was fantastic. Check in was a little slow, not sure if the young lady was new, otherwise ok till we reached our room and the key cards wouldn't work, i rang reception and the young lady said she would be up with new keys, from then the adventure was fantastic, a city View room with City and Ocean views. Being an Accor member we got 2 drink vouchers which we used at the bar and sat outside near the heater and enjoyed the sea breeze. It was time to go and change for the Evening function on Level 4. Your wait staff were fantastic. The dinner was brilliant and again the wait staff were great again. After the function we went down stairs to the Bar and had a few drinks till closing time, Bar Staff were great again. Slept in a double queen room, very comfortable, my mate said if i had to do a survey i should put down 11's. Many thanks for making 2 aged pensioners very Happy, with Covid going out has been rather restricted, so nice to go out get dressed up and have a great time.

Dear Graham G., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Perfect accomodation

Customer review rating 5.0/5

Jodie Solo - 08/06/2021 Confirmed reviews ALL

This was accomodation was beautiful, a perfect nights sleep in a gorgeous ocean view room. I was greatly assisted by Eloise Barreiros, who was truly wonderful. Her efforts to ensure my stay was perfect were greatly appreciated. everything about the hotel was wonderful

Dear Jodie H., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. I have shared this feedback with both Eloise and our senior management team, it is so fantastic to hear that she had such a positive impact on your experience with us. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

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