Novotel Wollongong Northbeach Hotel 4 stars

Customer review rating 4.5/5 15,473 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Wollongong Northbeach
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+ 27 Services
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Room 1

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Children's age

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Hotel extras

  • WiFi, cable TV, many rooms with balcony

  • Outdoor heated pool, fitness centre, sauna

  • A la carte, buffet dining, ocean-view terrace

  • Spacious Lobby Bar, Pepe's beachfront snacks

  • Free bus outside for city shopping and dining

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)Paying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road
NORTH WOLLONGONG
2520
wollongong
australia

Tel: +61242243111

Fax: (+61)2/42243141

Check-in from 14h00

Check out up to 11h00

  • PREMIER BUS SERVICES :  SOUTH COAST CENTRAL STATION

  • By plane

    WOLLONGONG At 35km / 21.75 miles

  • By car

    F6 FREEWAY At 6km / 3.73 miles

  • By train

    COCKATOO RUN HERITAGE TRAIN At 14km / 8.7 miles

  • By train

    NORTH WOLLONGONG At 1.5km / 0.93 miles

  • By train

    WOLLONGONG STATION At 6km / 3.73 miles

GPS :-34.414486, 150.900293

Our accommodation(s)

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, w ith Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

City View Room 1 Queen Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

City View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed and Balcony

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room with Balcony - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Courtyard Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

WINDJAMMERS RESTAURANT

Type of cuisine: International

Windjammers Restaurant is CLOSED TILL FURTHER NOTICE Due to the Covid-19 pandemic, Windjammers Restaurant is currently closed till further notice. However, we have opened up "Arii's Kitchen", an exciting new pop-up restaurant on Level 4 and The Deck.

Cocktail menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

A relaxed atmosphere perfect for any occasion. Offering an extensive beverage menu, cocktails, coffee and cake. Table service is offered. Live entertainment is provided on Friday and Saturday nights only.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPE'S ON THE BEACH

Non contractual photo

PEPE'S on the beach promises a slice of the Mediterranean with a hint of Bondi on the shores of North Wollongong Beach. PEPE'S offers all-day drinks and dining with al fresco options on their large scale deck and private cabanas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 518

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Wollongong Northbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

15,473 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,638 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Stay during COV19

TripAdvisor rating 4.0/5

dawnhallatt 18/09/2020 TripAdvisor review

Our stay was excellent considering the COVID the hotel was doing major renovations which didn't inconvenience us too much we found elsewhere to eat. The location of Novotel Northbeach is in a very good place right opposite the beach, even though it wasn't summer it was pleasant.

Great location, lovely room

Customer review rating 4.5/5

Sue R. Couples - 14/09/2020 Confirmed reviews ALL

Great service. Was looking for a quiet weekend away after a busy few work weeks. Hotel itself was great, some guests unfortunately not so. Loud screaming teenagers running up and down halls at 11:00pm, large family next door smoking on the balcony which made our ocean room a bit useless as we couldn’t sit outside and enjoy it.

Dear Sue R., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. I am sorry to hear that your stay was disrupted due to teenagers running through the hall and smoking on the balcony. As we are a non-smoking we try our very best to monitor floors to ensure that this isn't occurring and our management team always take appropriate action when notified of this happening. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you would like to discuss this further please don't hesitate to contact me on 42… or h1… Sincerely, Best Regards, Vanessa Borg Guest Relations

Wonderful break away.

Customer review rating 4.5/5

Katy Couples - 14/09/2020 Confirmed reviews ALL

It was lovely to stay at Novotel Wollongong. It was our 15th Wedding Anniversary and we were treated to a beautiful room and a lovely bottle of wine and card on arrival into our room. It was special and a very well presented and clean room. The only part that was sad was the fridge being off, but under the current circumstances, we completely understand. Thank you for a wonderful trip away.

Dear Katy L., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Well Located

Customer review rating 4.5/5

B./maroon Couples - 14/09/2020 Confirmed reviews ALL

When the refurb is finally done and this covid-19 has gone, this Hotel will be back in its glory! Rooms over looking the beach with a balcony are still my favourite. Housekeeping this stay was hit and miss, but still lovely and clean.

Dear Christopher B., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations
Customer review rating 4.5/5

Anthony G. Families - 14/09/2020 Confirmed reviews ALL

Stilted due to significant renovations I fully comprehend the need to update but with the lack of facilities should come a price reduction

Dear Pamela G., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you would like to discuss this further please don't hesitate to contact me on 42…. Sincerely, Best Regards, Vanessa Borg Guest Relations

Well located

Customer review rating 4.5/5

Anonymous Couples - 14/09/2020 Confirmed reviews ALL

We were initially put into a nice room with a Queen bed on level 9, however the movie's weren't working and my husband had hurt his back so our plans were cancelled. We were then moved to level 6 and given a room with 2 queen beds so we could access the movie channels. However it was extremely noisy, you could hear all of the street traffic, traffic crossing lights, cars taking off and their engines reeving. It was a nice hotel with very friendly hotel staff, if i stayed there again I would make sure that we were not facing anywhere near the main roads

Dear Joyce C., Thank you for taking the time to tell us about your experience at the Novotel Wollongong North beach. I have reached out to you via email to discuss your feedback. Once again, I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Vanessa Borg Guest Relations Executive

Perfect Stay

Customer review rating 4.5/5

Mark K. Couples - 14/09/2020 Confirmed reviews ALL

Everything was perfect and the room was clean, beautiful and had a great ocean view. Staff is super friendly and kind. We stayed there for an anniversary night and had a bottle of complimentary champagne as a wonderful surprise! We will definitely come back!

Dear Mark K., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Great Stay

Customer review rating 4.5/5

Roy Couples - 14/09/2020 Confirmed reviews ALL

Would rate our stay as one of the best or the best stays we have had at an Accor Hotel

Dear Roy John J., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Clean & safe

Customer review rating 4.5/5

John M. Business - 14/09/2020 Confirmed reviews ALL

Overnight stay for business plus breakfast with a colleague. Complimentary car parking much appreciated. Staff friendly and helpful.

Dear John M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Great place, great view, great stay!!

Customer review rating 4.5/5

Leonie B. Couples - 13/09/2020 Confirmed reviews ALL

Novatel Wollongong North Beach, you are fantastic. From when I made the booking to when we checked out, everything and everyone were so friendly, welcoming and the paperwork etc so easy. Our room was spotless, a great view, beds were comfortable and bathroom was very clean and quite large. Another benefit we liked was charged parking under the Novatel, this saves searching for parking in nearby streets and the cost is minimal. We will definitely come back, even if only for one night, to enjoy the water views!!

Dear Leonie B., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Well located

Customer review rating 4.5/5

Carolyn Families - 13/09/2020 Confirmed reviews ALL

Friendly,

Dear Carolyn B., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Yes apart from the renovation

Customer review rating 4.5/5

Dimitrios P. Business - 13/09/2020 Confirmed reviews ALL

Room was clean hotel seemed a bit neglected

Dear Dimitrios P., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

awesum get away

Customer review rating 4.5/5

Prince Couples - 13/09/2020 Confirmed reviews ALL

front end staff were great and warm

Dear Prince P., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

we were warmly welcomed our room was ready & in good condition location is fabulous

Customer review rating 4.5/5

Jo K. Couples - 13/09/2020 Confirmed reviews ALL

Everything was wonderful - accept the room service we ordered on Saturday night - they had no record of the order, when it did arrive, no cutlery or napkins etc came with it. We were not charged for the meal that we eventually had, but we would have prefered having our dinner an hour and a half earlier..

Dear Greg and Jo K., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. I am very sorry to hear that you experienced some issues with in room dining during your stay. This is definitely not the standard that we strive on providing to our guests so rest assured that I will take appropriate measures that this is not a future occurrence. If you would like to discuss this further please don't hesitate to contact me on 42… or h1… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Great Staff - Great location

Customer review rating 4.5/5

Andrew F. Couples - 13/09/2020 Confirmed reviews ALL

Our room was spacious and very comfortable! The Staff were very welcoming and helpful throughout our stay... we will enjoy staying here again. Thanks :)

Dear Andrew F., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Great stay

Customer review rating 4.5/5

K Solo - 13/09/2020 Confirmed reviews ALL

Suite was lively view amazing. Staff exceptional.

Dear Kim K., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Close to the beach

Customer review rating 4.5/5

Christine B. Families - 13/09/2020 Confirmed reviews ALL

pleasant staff, clean room, organised room great checkout for 11am would like earlier check in when possible to enjoy more of your services

Dear Christine B., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Amazing

Customer review rating 4.5/5

Sharon Families - 13/09/2020 Confirmed reviews ALL

Went for my husband's fathers day getaway and we got upgraded to the beach suite and was very happy with the service. Would be booking another stay at novotel with my family.

Dear Sharon & Chris P., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

great base, excellent service

Customer review rating 4.5/5

Robert L. Couples - 13/09/2020 Confirmed reviews ALL

2 nights, good base to get to where we needed and great service in spite of COVID

Dear Robert L., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Lovely getaway

Customer review rating 4.5/5

Anonymous Families - 13/09/2020 Confirmed reviews ALL

Great location, beautiful rooms. Disappointing that the hotel was under renovation, but exciting to see the result once complete!

Dear Keira S., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for letting me know about our shower head, I will be sure to inform our engineering team so they can rectify this issue. In regards to the pillows, I will add some notes to our profile for your future stay that you would prefer a firmer pillow. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

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