Novotel Wollongong Northbeach 4 stars

Customer review rating (ALL Rating) 4.3/5 3,722 reviews

Best price
guarantee
Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
Novotel Wollongong Northbeach - Image 3
Novotel Wollongong Northbeach - Image 4
2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australia

Description

Hotel extras

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Telephone
Fax +61 2 4224 3141

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,722 reviews

TripAdvisor Rating  4.1/5  1,205 reviews

Customer review rating 4.5/5

Jason D. Couples - Confirmed reviews ALL

Great spot on Cliff Rd, the North Bar is a nice spot for a drink and the rooms with ocean views are very nice. The cockatoos on the balcony can make it a little difficult to enjoy but they tend to not hang around for long.

Dear Jason, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach, the great location with views, the North bar experience and your 9/10 rating. It is always a pleasure to receive positive feedback. We do note your feedback about the cockatoos and will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team.

Customer review rating 3.5/5

Zyg N. Couples - Confirmed reviews ALL

Overall ok, no issues, would have preferred a room with no bath, was tricky getting in and out of the shower

Dear Zyg, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. We do note your feedback on room cleaning voucher and preference for no bath. and we will share your comments with our team leaders. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit to Novotel Wollongong will be a 10/10 stay. Sincerely, Novotel Team

Customer review rating 4.5/5

George P. Families - Confirmed reviews ALL

great

Dear George, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach and your 9/10 overall rating. We will pass on the good feedback to our Front Office teammate, Julie and we are happy she offered excellent service to you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit to Novotel Wollongong will be as pleasant as the previous one. Sincerely, Novotel Team.

Customer review rating 1.0/5

Jay H. Business - Confirmed reviews ALL

Bed was well past its use buy date, mattress was the most uncomfortable bed i have ever slept on. When staff was notified of a mattress that felt like it had been snapped in half they dismissed it as they regularly check the beds. I dont believe this mattress has ever been checked. I had a more comfortable sleep on the couch. I will never take my business to this hotel again in my travels

Dear Jay H., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am truly sorry to hear about the condition of the bed and mattress in your room. This is not the level of service or comfort we aim to deliver. Please rest assured that we are taking the appropriate measures to address this matter thoroughly to ensure it is rectified to prevent a future recurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations

Customer review rating 5.0/5

Suresh R. Business - Confirmed reviews ALL

your internet information was not given to client when check in the Hotel, need to fix the internet it doesn't automatically connect asking for room number extra

Dear Suresh R., Thank you very much for taking the time to share your comments regarding your recent stay at Novotel Wollongong Northbeach. It is always a pleasure to receive positive feedback. I have shared your kind words with our team, and your comments regarding the Wi-Fi have been passed on to our management for review. Feedback such as yours is invaluable, and it serves as a great encouragement to all of us as we strive to continuously improve the quality of our services. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Sincerely, Guest Relations

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,344 reviews 8.7/10 Location
  • 2,321 reviews 7.2/10 Room
  • 1,746 reviews 8.2/10 Service
  • 136 reviews 3.9/10 WiFi
  • 1,036 reviews 5.6/10 Comfort
  • 679 reviews 6.5/10 Cleanliness
  • 517 reviews 4.2/10 Value
  • 442 reviews 6.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Wollongong

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.