Novotel Wollongong Northbeach 4 stars

Customer review rating (ALL Rating) 4.3/5 3,198 reviews

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Novotel Wollongong Northbeach - Image 1
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2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australia

Description

Hotel extras

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

Our accommodation(s)

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Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Telephone
Fax +61 2 4224 3141

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,198 reviews

TripAdvisor Rating  4.0/5  2,829 reviews

Good stay

Customer review rating 4.5/5

Ron S. Families - Confirmed reviews ALL

Overall excellent. There was a minor problem with the Wi-Fi connection, but this was sorted very quickly.

Dear Ron S., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach! We are delighted that you had an excellent stay, and we’re so pleased our staff were able to assist with the minor Wi-Fi issues you experienced. We sincerely apologise for any inconvenience this may have caused. It is always a pleasure to receive positive feedback from our valued members. I will share your comments with our team, as I am sure this will serve as an encouragement to all of our staff as we continuously strive to improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be just as enjoyable as the previous one. Sincerely, Dora Guest Relations Executive

fantastic stay

Customer review rating 5.0/5

Leone G. Families - Confirmed reviews ALL

Loved our stay at novotel wollongong in the ocean view suite room. Breakfast was delicious and reception and manager on duty at checkin was amazing and made sure our stay was memorable. Thank you so much Leone x

Dear Leone G., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. We are thrilled to hear that you enjoyed the ocean-view suite, delicious breakfast, and the exceptional service from our team. It's wonderful to know that Anna and the manager on duty helped make your visit memorable with their thoughtful gestures. We do, however, sincerely apologise for the issue you experienced with the Wi-Fi. Your Platinum membership should have ensured seamless access, and we’ll review this to ensure it doesn’t happen again in the future. It was truly a pleasure to have you as our guest, and we look forward to welcoming you back to Novotel Northbeach Wollongong for another fantastic stay soon. Sincerely, Anna Guest Relations Executive

Good Service

Customer review rating 5.0/5

Hyellempah Business - Confirmed reviews ALL

I enjoyed everything about the hotel, the room, the breakfast, the bar and everything . Also the location close to the beach 🏖️

Dear Hyellempah B., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach and your 100% rating! I’m thrilled to hear you enjoyed everything, from the comfort of your room to our breakfast, bar, and prime location near the beach. Your satisfaction is our top priority, and it’s incredibly rewarding to know we could meet your expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Guest Relations Executive

Exceptional experience

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We stayed at the Novotel for two nights during our wedding, and the hotel management went above and beyond to make our wedding weekend truly special. I highly recommend this hotel—fantastic location, excellent breakfast, and an overall exceptional experience.

Dear Nanda H., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. Congratulations on your wedding! It was truly an honor to be part of such a special occasion in your life. Thank you for your kind words and for choosing the Novotel for your wedding weekend. We’re thrilled to hear that our team went above and beyond to make your stay memorable and that you enjoyed our fantastic location and excellent breakfast. Your recommendation means the world to us, and we’re so glad we could contribute to your celebrations. We look forward to welcoming you back in the future, for your many anniversary celebrations to come! Wishing you both a lifetime of love and happiness. Sincerely, Anna Guest Relations Executive

Customer review rating 3.5/5

Wollongong Families - Confirmed reviews ALL

It was ok, location was good but the service was not impressed for price we paid, as many review mentioned. Very unfortunate.

Dear Yukiko S., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. We deeply regret that your experience did not meet your expectations and sincerely apologise for the inconveniences caused. Your comments about the service, specific arrangements, internet connectivity, check-in process, housekeeping, and invoice accuracy are all noted. These areas do not reflect the high standards we aim to provide our guests. Please know that we take your feedback seriously and will address these shortcomings with our team to ensure improvements. Please feel free to contact us directly at gu… so we can make your next stay much more satisfying. We value your input and hope to have the chance to welcome you again to Novotel Northbeach Wollongong in the future, under improved circumstances. Sincerely, Anna Guest Relations Executive

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Other web-users rate our hotel

  • 1,195 reviews 8.7/10 Location
  • 2,035 reviews 7.4/10 Room
  • 1,530 reviews 8.1/10 Service
  • 117 reviews 4.5/10 WiFi
  • 916 reviews 5.7/10 Comfort
  • 608 reviews 6.7/10 Cleanliness
  • 446 reviews 4.4/10 Value
  • 387 reviews 7.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.