Novotel Wollongong Northbeach 4 stars

Customer review rating (ALL Rating) 4.4/5 2,774 reviews

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Novotel Wollongong Northbeach - Image 1
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2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australia

Description

Hotel extras

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

Our accommodation(s)

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Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Telephone
Fax +61 2 4224 3141

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,774 reviews

TripAdvisor Rating  4.0/5  2,821 reviews

Noisy stay

Customer review rating 1.0/5

Kate G. Couples - Confirmed reviews ALL

The hotel is extremely noisy with many children running around. Buffet breakfast was a very low standard with children once again touching all surfaces.

Dear Kate G., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For future bookings, please reach out our Guest relations team so we can ensure a wonderful stay for you. It is our hope that you will give us the opportunity to better serve you better in the near future. Sincerely, Anna Bryant Guest Relations Executive

reasonable stay

Customer review rating 4.5/5

Robert M. Families - Confirmed reviews ALL

we had faulty air conditioning in thr room ,we were transferred to balcony room lovely experience with late checkout,,

Dear Robert M., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach and your 90% overall rating! We’re delighted to hear that you enjoyed your stay and were moved to a room with functioning air-conditioning. It’s always a pleasure to know that our efforts contribute to a memorable stay for our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you and your family back to Novotel Northbeach Wollongong soon for another enjoyable stay. Sincerely, Anna Bryant Guest Relations Executive

WELL LOCATED

Customer review rating 5.0/5

Pratap T. Couples - Confirmed reviews ALL

We have satisfied.

Dear Pratap T., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach and your 100% overall rating! We’re delighted your enjoyed our location and had a good stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you and your family back to Novotel Northbeach Wollongong soon for another enjoyable stay. Sincerely, Anna Bryant Guest Relations Executive

Dirty rooms

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Rooms don’t feel clean, the smell is like old and stale. The amenities are about convenience and there’s nothing convenient about calling up to get them. Nothing was explained to me about the wifi had to call about that as well.

Dear Joanne L., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For future bookings, please reach out our Guest relations team so we can ensure a wonderful stay for you. It is our hope that you will give us the opportunity to better serve you better in the near future. Sincerely, Anna Bryant Guest Relations Executive

Loved the salad

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Had to stay overnight for a work trip, ordered some room service was delicious. The views were great and the friendly birds at the window were a nice touch too.

Dear Mary-Rose C., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach and your 100% overall rating! We’re delighted your enjoyed our location and had a good stay, with the extra touches. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you and your family back to Novotel Northbeach Wollongong soon for another enjoyable stay. Sincerely, Anna Bryant Guest Relations Executive

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Other web-users rate our hotel

  • 1,083 reviews 8.7/10 Location
  • 1,841 reviews 7.5/10 Room
  • 1,418 reviews 8.1/10 Service
  • 100 reviews 3.6/10 WiFi
  • 562 reviews 6.9/10 Cleanliness
  • 407 reviews 4.2/10 Value
  • 350 reviews 6.7/10 Breakfast
  • 240 reviews 8.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.