Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 4,118 reviews

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Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
Novotel Sunshine Coast Resort - Image 3
Novotel Sunshine Coast Resort - Image 4
270 Ocean Drive, TWIN WATERS, 4564 SUNSHINE COAST, Australia

Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

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Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Telephone
Fax +61 7 5448 8001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  4,118 reviews

TripAdvisor Rating  3.5/5  327 reviews

Perfect setting with great activities available.

Customer review rating 4.5/5

Yvonne S. Families - Confirmed reviews ALL

Really enjoyed our stay, beautiful surroundings and great activities. Friendly staff and lovely food. We had booked for a Resort room with lake view, the room was quite basic and dated so we chose to upgrade to an executive room which was much more modern, fresher and brighter (the staff were awesome to deal with when requesting an upgrade). The food on site is very good, it has more breakfast option than anyone would ever need - highly recommend. If I were to share feedback/suggestion it would be to offer more daytime/evening food options as there is nowhere else (other than SOLA bar) within the resort to eat and it is a distance to other restaurants off site. Even something like having a chef run a BBQ station late afternoon would increase opportunity of food sales. Overall though I will certainly look forward to a future visit to the resort.

Many little things add up to my decision on staying again.

Customer review rating 2.5/5

Andrew Families - Confirmed reviews ALL

I'll start with the negatives that really add up to my overall view; 1. Check-in - I'd requested a twin room, thankfully I checked (my Mother had the same issue) as the room I was allocated was a double (I actually paid for Queen & SIngle) - the check-in said that there was a sofa bed... errr no. So we got moved. 2. With the new room it wasn't ready, so then had to have a meeting in the restaurant area as waiting on the room. 3. When I got my key, no mention of where it was other than "out and to the right" - I got very lost. 4. One restaurant isn't great, a small menu is worse. 5. I wanted to extend to a late checkout - unfortunately I arrived as a flight of guests did, there's something like two flights a day, it's not hard to know when to staff more than one person on the checkout line - this upset everyone who had to queue, I had to wait 40mins to be able to ask. 6. The trees in the car park nearest reception have bats/birds eating the figs - this is dropping acidic poo on the car roof. I moved my car after a few hours as realised, others won't be so lucky. 7. The in-room compendium on a phone is rubbish. 8. Your nano-thickness toilet paper isn't environmental, it's cost-saving. I have a bio-cycle system and it's fine with over the counter paper. The stuff you have you can see through... so end up using easily twice as much. The upswing... 1. Location is lovely, the room we finally got was fine, very comfortable and lovely lagoon view (as paid for). 2. Staff are always helpful. Overall, whilst I've been to Twin Waters many times over the years I think next time I'd be looking around for alternatives before choosing there - it's nice, but I'd prefer to avoid and find something new I think.

Love this resort

Customer review rating 3.5/5

Kylie Families - Confirmed reviews ALL

Lagoon room with balcony great , Beds comfy , Breakfast selection is outstanding, non water sports equipment free ( so should the stand up paddle boards ) we absolutely love .. 1 x table tennis table isn’t enough for this size resort . Bistro menu needs more of a selection especially after spending few nights. buffet restaurant food was honestly terrible ,You need to pick up your game there..

Close to airport

Customer review rating 3.5/5

Katrina Couples - Confirmed reviews ALL

Friendly staff, convenient- close to airport and nice pool and surrounding area. Rooms were a little dated, air conditioning sounded like a freight train and food and dinning options were very poor.

A complete package staycation

Customer review rating 5.0/5

Cy C. Families - Confirmed reviews ALL

We really adore the place because it is a one-stop hotel where all the things we need is just inside the hotel. Great activities, beautiful location, great accommodation and detectable menu.

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Other web-users rate our hotel

  • 944 reviews 8.2/10 Location
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  • 2,192 reviews 7.1/10 Service
  • 34 reviews 4.3/10 WiFi
  • 1,397 reviews 4.8/10 Food
  • 792 reviews 4.2/10 Cleanliness
  • 767 reviews 4.9/10 Comfort
  • 614 reviews 8.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.