Pullman Dresden Newa

Customer review rating (ALL Rating) 4.7/5 6 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Central location directly on Prager Strasse in Dresden

  • All rooms offer floor-to-ceiling windows and panoramic views

  • 6 junior suites on the 14th floor with views over the city

  • Certified Conference, Business & Green Hotel

  • Clean air thanks to ionizing climate system

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Pullman Dresden Newa

Prager Strasse 2c
01069 DRESDEN
Germany

GPS:51.042492, 13.735454

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BOULEVARD

The hotel's restaurant, Le Boulevard, makes gourmets' hearts beat faster, serving both international dishes and seasonal highlights. Enjoy exclusive dishes in an elegant atmosphere both indoors and outdoors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  6 reviews

TripAdvisor Rating  4.0/5  2,066 reviews

Very good location but tight room space!

TripAdvisor rating 4.0/5

Tyrone64 TripAdvisor review

We stayed in Room 515 last Sept 28, 2023 in this hotel. Very good location, has many restos, shopping mall & stores just nearby and full cover in shower area but tight room space and there was not enough room to open 2 luggages. We noticed visibly the hotel standard was lower than other hotels under the Pullman chain like Parklane in Hong Kong.

Thank you for taking the time to share your feedback on your recent stay at Pullman Dresden. I greatly appreciate your insights and observations. I am delighted to hear that you found our location convenient, with easy access to various restaurants, shopping malls, and stores in the vicinity. However, I regret to learn that the room space did not meet your expectations. Our rooms meet the German 4-star standard, but I apologize for the inconvenience caused by the limited space, especially in accommodating luggage. I hope to have the opportunity to welcome you again in the future and provide you with an improved experience. Kind regards – Vivien Fenz, Social Media & Guest Relation Coordinator

Hotel with good potential but poor management

TripAdvisor rating 2.0/5

avorkadi Couples - TripAdvisor review

We favor Accor whenever and wherever we travel as it gives us peace of mind of the brand and the location they have which is amazing and is in the heart of the city. Pullman is no exception and I was amazed when I was there for the first time with my wife. Excellent reception, good room and breakfast. Evening we ended with a welcome drink which was kindly and called the day off. Second visit in August 2023 decided to go a bit lower and this where things went left. 1. As a courtesy sent an email for late checkout which I was refused saying in need to pay. 2. After reminding my status and some email exchange they agreed. 3. We selected a classic room I guess which was worst than most IBIS hotels 4. Paid and upgraded the room to a Superior room which was much better. I would recommend to be wise and look elsewhere like Hilton etc if you have to pay around 190euros per day If you don’t ind traveling 10 min then Hotel MightyTwice is an exceptional Hotel. Awesome staff. location and area nearby also you can save around 90 euros per night.

Thank you for taking the time and writing a review regarding your stay. I appreciate your kind words about your first stay and that you are a loyal Accor member. However, I am a bit confused and unhappy about your negative rating. My colleague Ms. Keß had been looking forward to your feedback when she had inquired with you personally via email right after your departure. She wanted to reassure herself if you have fully enjoyed your stay with us, since our colleague approached her about the initial difficulties in the beginning. I am as glad as you are that we were able to provide you with the complimentary late check-out and that you and your wife could enjoy the benefits of our superior category. The Pullman Team would be happy to welcome you again in Dresden and meet your expectations again like we did during your first stay.

Centrally located, requires a refurb

TripAdvisor rating 2.0/5

VonVintlo TripAdvisor review

Very centrally located hotel, clise to the main train station and great access to shopping district. Easy walk through to many sights and the river. Hotel needs a refurbishment, no kettle in room. Awkward shower in middle of the room requiring the closing of a curtain for privacy. Aircon works well, wifi ok. Beds not very comfortable

Good afternoon, thank you for taking time to share your impressions of your stay with us. I am very pleased that you liked the location and the accessibility. I can understand that you missed a kettle but in order to make our hotel even more environmentally friendly, we have decided to provide kettles only from the superior room category upwards. However, we would be happy to bring one to your room during your next visit, just let us know. It's a pity that you didn't quite like our bathroom concept and that you found the beds uncomfortable. As we try to please all our guests as much as possible, we decided on a hardness level 2 for our mattresses. I hope you still enjoyed your stay and we would be happy to welcome you again soon. Kind regards, Vivien Fenz - Social Media & Guest Relation Coordinator

Good

TripAdvisor rating 5.0/5

Deborah B TripAdvisor review

Filers yadav and suresh . One of the finest housekeepers and very helpful and polite. He does an excellent job and very professional. Wish all my visits to other hotels were this great. You should hire more employees like him.

Hallo, vielen Dank für Ihre Rückmeldung. Es freut mich zu hören, dass Sie mit Ihrem Aufenthalt rundum zufrieden waren. Ihr Kommentar zu unserem Service-Personal leite ich gerne an die betreffenden Personen weiter. Es ist ein wahres Kompliment zu hören, dass sie uns als paradebeispiel was guten service betrifft vorschlagen – vielen Dank für diese Anerkennung. Ich hoffe, Sie bald wieder bei uns begrüßen zu dürfen und danke Ihnen nochmals herzlich für Ihren Aufenthalt und Ihr Feedback. Freundliche Grüße – Vivien Fenz, Social Media & Guest Relation Coordinator

Don’t waste your money if offered an upgrade

TripAdvisor rating 2.0/5

suep658 Couples - TripAdvisor review

Booked this hotel for location to train station . As Accor member seemed good value and then was offered an upgrade to a superior room at 10 euros extra per night . I accepted the upgrade but shouldn’t have bothered . 20 euros for a bottle of spring water and a queen bed instead of two singles. The room was nothing special on a high floor looking at the train station. The bed was not particularly comfortable and on,y had one very flat pillow each. The shower was in the bedroom with a glass screen and shower curtain. Luckily husband is 5 foot 10 so could actually reach the fridge. I could barely even open the door. The room was just tired looking. Needs a facelift . The blackout curtains need replacing as the blackout material has worn parts and didn’t quite meet so the sun came in anyway. If this was a superior room I wouldn’t like to think what a basic room is like.

Thank you for taking the time to share your experience with us. I genuinely appreciate your feedback as it helps us understand areas where we can improve and enhance our guests' overall experience. I regret to hear that the upgrade did not meet your expectations and I sincerely apologize for any inconvenience caused. Our hotel has several room categories with different facilities. In our Classic category, our guests can serve themselves around the clock from the assortment of our Market Place at reasonable, even cheaper prices than in a conventional minibar. From the Superior category onwards, you will also find a bottle of water as well as a minibar in your room and the rooms are on a higher floor than the Classic rooms, from the Deluxe category onwards, the latter is even included when filled and your room is located on the higher floors. If you would like new or more pillows, you can always contact our reception. It is a pity that we could not quite satisfy you with the sanitary area. This architectural solution was deliberately chosen to make the rooms appear visually larger and transparent. Nevertheless, I can understand your feelings. Perhaps our double-sized Junior Suite with separate bathroom area as well as shower and bathtub is something for your next visit to Dresden. Regarding the curtains, I can happily share, that this issue has been solved due to buying new ones. If you decide to give us another chance, I would be more than happy to ensure a more pleasant and satisfying stay. Please do not hesitate to reach out to me directly, and I will do my best to accommodate your preferences. Thank you once again for sharing your thoughts. I value your feedback and hope to have the opportunity to welcome you back in the future for a much improved experience. Best regards – Vivien Fenz, Social Media & Guest Relation Coordinator

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Other web-users rate our hotel

  • 895 reviews 9.2/10 Location
  • 965 reviews 7.7/10 Room
  • 629 reviews 8.6/10 Service
  • 25 reviews 4.8/10 WiFi
  • 710 reviews 9.2/10 Breakfast
  • 330 reviews 5.2/10 Comfort
  • 297 reviews 7.2/10 Cleanliness
  • 177 reviews 8.4/10 Vibe

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