The location is ideal. Breakfast selection was ok and social distancing was maintained. Parking spots in the underground garage are narrow. There was an open earbud pack in the bathroom which puts into question the housekeeping standards in these times of COVID.

We stayed in June 2020 during the Covid 19 period. Breakfast Buffet was available, choice was mor limited than in the past, but good enough for us. Air condition Didi not work in the Deluxe room and staff did not fix it. Front desk was not very helpful and friendly, e.g. when checking out I was just About to leave the place, when the lady at the counter was calling me to come back, then Looking into the Computer for a while before she told me that I can leave now without giving me further Information. So regarding Service equal to the IBIS next to this hotel

Very near to all Dresden attractions and shopping opportunities, all rooms are well equipped for the rest of customers , nice looking and views specially if you got a higher floor room where you can see a panoramic views.

The hotel is nice and very convenience for people who come to Dresden. It just 2-3 mins walk from the HBF. The hotel is nice clean and value for all money I've paid. Just only few things, there is no coffee machine in the rooms.

Everything perfect. Next time I will be in Dresden 100 % sure I will stay in the Pullman again. Very good rooms, good beds, nice bar, very friendly staf and only a 10 minutes walk to the old part of the city.

I’ll get the criticism over first (but I cannot give a solution), the underground car park has a flight of stairs that is not easy with an overly heavy bag and the gate into the square felt as though we were on a jail break! The rest was good, friendly staff, clean and quiet. The big plus is the position a pedestrian zone to the center of the city

The service of the hotel was excellent both at check-in and check-out. The hotel location is perfect - on the main street. There is underground parking for the hotel which, unfortunately, is not big enough to take all the clients' cars, but is available upon reservation. The room was comfortable and quiet.

This hotel offers all you could want - great location,clean, comfortable, well appointed rooms, very good food - breakfast and dinner - a comfortable bar with outside seating areas. We couldn't have asked for anything better for our stay in Dresden.

As I stay with Pullman in Asia on business trips, did expect same level of service & amenities, but the hotel was more an economy product. Rooms are very compact, slightly older, but well maintained, good shower and standard amenities. The hotel fails slightly on service where the reception team seemed to be mostly lost and just there, smiles and welcoming attitude was hard to find. Overall a quick stay I would not care to remember.

friendly staff nice view from 14th Floor in the middle of Dresden with a short walk to Frauenkirche and Semperoper good Breakfest and nice Bar for some Drinks in the Evening Rooms small but nice Suite with a good size and some benefits

My criteria for a good hotel are simple: convenient location, clean room with functional utilities, good breakfast. This hotel, while not fancy, ticks all these boxes. The staff are also friendly and professional without being overbearing.

Nice room but lacks a kettle and coffee maker in the room. Check out was slow. Location was excellent- 5mins wall from the central train station and 15mins walk to the Zwinger museum and centre of town!

good experience, excellent location, staff was polite, fair price, the room view was over the Xmas market, it was really nice. One bad point is that the room has got no mini bar, no bootle of water, you have to buy at reception

Pullman Newa Dresden is a totally refurbished structure in a part of the city that was rebuilt as a modern style shopping street after the war. The surroundings lack the atmosphere of the nearby old city but the location is practical, very close to the main railway station with a direct train to the airport. The hotel definitely has a lot to offer, rooms are modern and light with windows from top to floor, the all glass shower is very well placed centrally, the room becomes really spacious for that reason and it's a pleasure to use it as well. City views on the higher floors looking north are impressive. There are some points that do need attention though. For example, the Wifi was out of order during our stay of 3 nights. Such things may happen but we were surprised to find out, when we asked a few times, that this was not considered any serious problem at all and the personnel was not aware of the time it would be functioning again. Next, one day the breakfast buffet was totally overcrowded, in a way that there were queues of 20 or 30 persons and no chances of finding a table at all. We actually had never seen this before anywhere but this was also considered a minor nuisance apparently. As breakfast was included and paid for, you don't have a choice. The hotel received some large parties, likely with fixed breakfast times but such issues should be prevented by more careful planning and organisation. Finally, the hotel bar receives quite a of lot visitors from outside, as in this area there are not many such facilities. Therefore, there was hardly any space left, among these noisy people, for hotel guests searching for a drink. Our impression was that such flaws can be managed but in particular that a rather careless attitude towards such issues should be prevented, as nobody appeared bothered when we brought up these points.

Felt welcome although they didn't pay much attention to my frequent stay level. Room was on Preferred floor, small, but convenient. Service at bar was OK, breakfast was rich.Checkout was slow, due to a full hotel and a tampering software...