Mercure Tours Nord Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,190 reviews

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Mercure Tours Nord Hotel - Image 1
Mercure Tours Nord Hotel - Image 2
Mercure Tours Nord Hotel - Image 3
Mercure Tours Nord Hotel - Image 4
11 rue de l'Aviation, 37100 TOURS, France

Description

Hotel extras

  • GREEN KEY certified

  • Easy access to the downtown area and 5 minutes from the A10 highway

  • Free private closed parking with electric vehicle charging station

  • Enjoy our restaurant "Les Vignes" and its menu featuring local produce

  • 6 meeting rooms available (4,520 sq.ft. / 420 m2)

Our accommodation(s)

Hotel location

Mercure Tours Nord Hotel

11 rue de l'Aviation
37100 TOURS
France

GPS:47.438095, 0.708801

Telephone
Fax +33 2 47 49 55 25

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Les Vignes

You'll love the friendly setting and the home-made locally sourced cuisine. On fine days you can sun yourself on our pool-side terrace. Enjoy with friends, on business, or as a romantic dinner for two.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,190 reviews

TripAdvisor Rating  4.1/5  980 reviews

Customer review rating 5.0/5

Christiane P. Couples - Confirmed reviews ALL

In french please

Chère Christiane P., Nous vous remercions pour votre retour positif. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir de nouveau prochainement, et en français ! Cordialement, Raphaël Pelé Directeur - General Manager

Customer review rating 2.0/5

Zakaria B. Solo - Confirmed reviews ALL

Hôtel réservé à la dernière minute pour quelques nuits, mais malheureusement une expérience décevante. - Ménage non fait, un vrai manque de rigueur. - Qualité de service insuffisante, manque de bienveillance et d’attention client sans parler d’aucune prise en compte du statut All ACCOR - Petit-déjeuner en room service très pauvre, commande non respectée. - Hôtel vieillot, situé en périphérie, ce qui lui confère un certain calme, mais cela ne compense pas le reste. Avec des toiles de tente à l’entrée du parking plusieurs personnes à l’intérieur ce qui ne confère aucun sentiment de sécurité la nuit quand il faut sonner pour l’ouverture du parking. Hôtel que je ne recommande absolument pas

Customer review rating 4.5/5

Claude P. Couples - Confirmed reviews ALL

Ce Mercure est bien situé, pratique comme étape. La chambre est confortable et bien équipée. Le personnel est accueillant et professionnel.

Customer review rating 4.0/5

Lesley C. Couples - Confirmed reviews ALL

We booked the room at the hotel, the lady was very friendly and gave us the same deal we had seen online. Ample parking on site, we had a room on the fourth floor. The carpet outside our room was a bit threadbare. The room was clean, the carpet looked new, ample towels and toiletries. Lots of sockets for charging phones and laptops. Tea coffee facilities, unfortunately only glasses to drink the coffee with. The bed was a tad hard for me but this is personal preference. Overall a good experience.

Dear Mrs C., Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel clean and our staff friendly, as we strive to provide excellent service to all our guests. We appreciate your comments on the carpet outside your room, and we will certainly take this into consideration for future improvements. Regarding the tea and coffee facilities, we understand the importance of providing the right amenities, and we value your input. We are also grateful for your understanding of the bed comfort, as we recognize that preferences can vary among guests. Thank you once again for your kind words, and we hope to welcome you back in the future. Raphaël Pelé Directeur - General Manager

Customer review rating 5.0/5

Silvia G. Families - Confirmed reviews ALL

We had a great experience during a short stay in Tours. The room was quite big and spotless clean and the staff very nice. 100% recommended

Dear Silvia G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the spacious room and appreciated our staff's hospitality. Your recommendation means a lot to us. Best regards, Raphaël Pelé Directeur - General Manager

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Other web-users rate our hotel

  • 266 reviews 9/10 Location
  • 678 reviews 7.7/10 Room
  • 634 reviews 8.6/10 Service
  • 327 reviews 7.7/10 Breakfast
  • 231 reviews 6.6/10 Cleanliness
  • 125 reviews 5.4/10 Vibe
  • 103 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.