Customer review rating (ALL Rating) 4.1/5 3,998 reviews
ALLSAFE approved hotel
Labelled ALLSAFE by Bureau Veritas
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
11 rue de Justice
Check-in from 12h00
Check out up to 12h00
Check-in from - Check out up to
Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
100% genuine reviews from our guestsFind out more
Well located but super noisy heating
Emmanuelle Couples - 26/12/2021 Confirmed reviews ALL
Never ever take room 126. We are staying in this hotel since years and that’s the 1st time we got this room heating is working on the air conditioning and is extremely noisy. When we arrive in the room the heating wasn’t working and it was super cold. We had to put it at the max and the noise was not compatible with sleeping.
Ideally located for town centre
Anonymous Couples - 21/12/2021 Confirmed reviews ALL
Disappointed that the room was not ready on arrival after 1600, however staff made every effort to compensate with good service and a birthday surprise in our room. It would be of benefit if the hotel notified the parking challenge resulting from the Christmas Market, so that guests are prepared and looking for a space early, and that clear directions on how to access the location to drop baggage are provided with the booking acknowledgement.
Jackie M. Friends - 06/12/2021 Confirmed reviews ALL
We are not satisfied because the service it's late we arrived at 2:30 in the hotel but the rooms not yet available we wait until 3hrs.....
Centre of Arras
David Couples - 01/12/2021 Confirmed reviews ALL
The hotel is ideally placed for the Grand Place and it's restaurants and the shopping in the city centre. However, it comes at a price if you have a room that overlooks the streets. There is a lot of late night noise from groups of young men arguing and shouting after the bars have closed. Inside, the rooms are perfectly adequate for a short stay.
Very good Stay !
Frank H. Couples - 24/11/2021 Confirmed reviews ALL
I have 5 times stayed at Arras Ibis and have always found it and the Staff most helpfull AND ABOVE ALL ENJOYED BEING ABLE TO BOOK BY SPEAKING ON THE PHONE DIRECTLY WITH IBIS ARRAS. I will be staying there again soon on my Journey south via A26 from England and rate my experience at Ibis Arras 95/100. I am Disabled and find the rooms 112,212,312 extremely comfortable and will upgrade my marks to 100/100 when there is a little more Water Pressure in the Shower...important for my disability. It might be that the Shower headneeds cleaning......before I return to Arras Ibis,in January 2022. Shall I bring my tools and do it. Frank H.......wishing you Well. P.S am I writing to a Human being or to a Computer ?
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