Novotel Setubal 4 stars

Customer review rating (ALL Rating) 4.5/5 967 reviews

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Description

Hotel extras

  • Near the Arrábida Mountains, the estuary and beaches of Tróia

  • Play areas for children, plus swimming pool and garden.

  • Family rooms with extra bed

  • Restaurant offers meals on the terrace or by the pool

  • Padel and pickleball courts.

Our accommodation(s)

Hotel location

Novotel Setubal

R Alexandre O'Neill no n°, Monte Belo
2910-509 SETUBAL
Portugal

GPS:38.535232, -8.873167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Nothing like waking up to breakfast on the terrace or by the pool. Can you resist the a la carte menu with regional dishes. This modern restaurant also has healthy and delicious options for all tastes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  967 reviews

TripAdvisor Rating  4.0/5  706 reviews

Well located, extra bonus that it was walking distance to the shopping mall. We really enjoyed the pool.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We stayed for 7 nights. The rooms were clean and the cleaning staff did a nice job with keeping things looking good. We enjoyed the pool, it was a good temperature and well maintained. The breakfast was plentiful and we especially liked the juice bar and fruit selection. The atmosphere and service at the bar in the evenings was very relaxed and provided a welcoming place to chill after a fun day out exploring. Dulce at the front desk was exceptionally helpful and friendly. We would definitely stay here again. Just a few suggestions to make it even better. 1. Wash clothes in the bathroom would be nice. 2. More hangers in the closet, 2 people staying for 7 nights, 4 hangers was not adequate. 3. Hooks in the shower, or other means to dry swim wear… we had to get very creative. 4. Greater variety on the hot breakfast selection.

Dear Paula B., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Second time stay

Customer review rating 3.5/5

D. W. Couples - Confirmed reviews ALL

Room is business-like but very well maintained (cleaned) by the cleaning team. Breakfast is extra-ordinary with some key ladies taking care of you. However, many young people staring at the shoes talking to each other and not being managed properly. We dined most days in the hotel but were disappointed a couple of times - having to wait longer and about the quality One big problem is the non-secure internet being offered which really exposes you. We would also very much appreciate a vault to put our valuables in.

Dear DIRK W., Thank you for taking the time to tell us about your experience at the Novotel Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager

Comfort

Customer review rating 4.5/5

Osvaldo S. Business - Confirmed reviews ALL

Very happy Comfortable and well decorated room. Breakfast buffet amazing. And friendly staff. Amazing four days I had in your hotel.

Dear OSVALO DA S. P., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Very good experience like always

Customer review rating 5.0/5

Julian K. Business - Confirmed reviews ALL

Very friendly reception , nice rooms and delicious breakfeast served early morning.

A Novotel, not more no less then what it is expected by this Hotel chain.

Customer review rating 4.5/5

Fake B. Families - Confirmed reviews ALL

Staff at the reception was a bit lost but we managed to get all we needed in the end. You need to install more AC chargers. Also those chargers are not charging my car as fast as my car usually charge.

Dear Guest, Thank you for taking the time to share your very important feedback. We hope to welcome you back. Sincerely, Fernando Rodrigues Director / Manager

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Other web-users rate our hotel

  • 242 reviews 8.7/10 Location
  • 533 reviews 5.4/10 Room
  • 581 reviews 9.2/10 Service
  • 5 reviews 6.5/10 WiFi
  • 491 reviews 9.4/10 Breakfast
  • 294 reviews 4.5/10 Comfort
  • 190 reviews 4.5/10 Vibe
  • 183 reviews 6.5/10 Cleanliness

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