ibis Amsterdam Centre Hotel 3 stars

Customer review rating 4.1/5 15,142 reviews

ALLSAFE approved hotel

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ibis Amsterdam Centre
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+ 13 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Excellent location next to Central Station

  • Free WiFi throughout the hotel

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby) Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available Paying

Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB amsterdam
netherlands

Tel: +310207219172

Fax: (+31)020/5222889

Check-in from 14h00

Check out up to 12h00

  • ALL LINES :  CENTRAL STATION

  • All trams :  CENTRAL STATION

  • By plane

    AMSTERDAM SCHIPHOL At 16km / 9.94 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 69km / 42.88 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 0.1km / 0.06 miles

  • By helicopter

    SCHIPHOL HELIPAD At 16km / 9.94 miles

  • By car

    A 10 ET 17 S 102 At 5km / 3.13 miles

  • By car

    A 10 EXIT S 116 At 5km / 3.13 miles

  • By train

    AMSTEL STATION At 4.7km / 2.92 miles

  • By train

    CENTRAAL STATION At 0.1km / 0.06 miles

  • By train

    RAI STATION At 4.3km / 2.67 miles

  • By train

    WTC ZUID STATION At 5.8km / 3.6 miles

GPS :52.379131, 4.897824

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

CHILL #49

Type of cuisine: Cafe

BAR

The Bar: a friendly place to get together at any time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Amsterdam Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

15,142 reviews

TripAdvisor Rating 4.0/5

6,519 reviews

Convenient distance frorm airport with shuttle bus connection

Customer review rating 4.5/5

Johan Families - 11/09/2021 Confirmed reviews ALL

Nice stay between flights

Well located

Customer review rating 3.0/5

Cagri K. Couples - 08/09/2021 Confirmed reviews ALL

Fine Clean Really good location But there were only 3 towels in the room and we added 1 more in 2nd day but when housekeeping clean room they took 1 and 3 towels left… In addition slipper was really good minus. I dont understand how slippers were not available…

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica Bakker Back of the House Manager

Perfect nice hotel well located

Customer review rating 5.0/5

Daniela Couples - 06/09/2021 Confirmed reviews ALL

My second time staying here and its perfect if you are on holiday. The basic rooms are good for short stays but if you are staying more than two days I recomend the ones with chromecast tv at least.

well located

Customer review rating 4.0/5

Anonymous Couples - 31/08/2021 Confirmed reviews ALL

Conveniently located to the train station and the tram stop. Very quiet and very nice staff. Had difficulty cooling the room and during the night the thermostat kept lighting up with "power off" repeatedly

Amazing stay

TripAdvisor rating 5.0/5

Rico M Business - 31/08/2021 TripAdvisor review

Wonderful staff. To all Who made my stay very pleasant. A big thank you to Veronica, Hicham, Jasey, Bob and Mo. Amazing Jahaira and Ashraf. And a big thank you to Cherrel, Samantha, Camila and Ronald.

Great location, fast and easy check-in and check-out procedure

Customer review rating 4.5/5

Hans K. Solo - 30/08/2021 Confirmed reviews ALL

The location is extremely central next to the Central Station. Rooms are clean and the bed is great. Friendly desk with fast check-in and check-out procedure. Breakfast is good.

Great location, great entire staff

Customer review rating 5.0/5

Farhan Solo - 30/08/2021 Confirmed reviews ALL

Ashraf, Hicham & Veronica went above and beyond. Very friendly, professional. Hold good conversation. Definitely a great asset to Ibis

Excellent

Customer review rating 5.0/5

H. Friends - 30/08/2021 Confirmed reviews ALL

Excellent

Customer review rating 4.5/5

Alejandro Solo - 29/08/2021 Confirmed reviews ALL

All Ok

Dear CESAR ALEJANDRO D., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Great stay

Customer review rating 4.5/5

Anonymous Families - 26/08/2021 Confirmed reviews ALL

Nice and helpful staff. We felt welcome.

Dear NATHALIE L., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the leak in your room. I passed your feedback to our facility manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Mr. Francis S. k.

Customer review rating 5.0/5

Francis S. K. Solo - 25/08/2021 Confirmed reviews ALL

I'm definitely delighted about Ibis staff and how they did look after me due to my accommodation. Thank Regards Sincerely Yours Francis S. k.

Good location

Customer review rating 4.0/5

Dana S. Solo - 24/08/2021 Confirmed reviews ALL

Friendly staff

Dear DANA S., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Perfect location for travelers to germany, or with train

Customer review rating 4.0/5

Yorick Solo - 23/08/2021 Confirmed reviews ALL

The personel was kind, though a bit unorganised, they were checing in a big group of people and so they had to grab another employee to check in the few others waiting, apart from that the employees were kind and quite nice. The bed was nice and comfortable and the bathroom was quite nice aswell

Dear YORICK B., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Great location and stay, friendly staff

Customer review rating 5.0/5

Janti Families - 17/08/2021 Confirmed reviews ALL

We had a great stay. Location was very convenient. Close to center and train station. Front desk staff was very friendly and helpful, she took the time to help us with booking cruise, printing the tickets and giving information on other activities.

Dear JANTI G., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you had a pleasant stay overall. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is always of a great motivation to our team to receive positive feedback. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel supervisor operations

CLOSE TO EVERYTHING

Customer review rating 5.0/5

Kingbob Couples - 16/08/2021 Confirmed reviews ALL

Being located adjacent Amsterdam Centraal Station, you will hear some train noise at times but fortunately there are very few trains passing by overnight. That said, the hotel is located at the "top" of touristic Amsterdam and is thus close to nearly everything you might want to do. I thus highly recommend this hotel.

Dear ROBERT K., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you had a pleasant stay overall. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is always of a great motivation to our team to receive positive feedback. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel supervisor operations

excellent location

Customer review rating 4.0/5

William M. Business - 16/08/2021 Confirmed reviews ALL

Just a place to sleep

Dear WILLIAM M., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you had a pleasant stay overall. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is always of a great motivation to our team to receive positive feedback. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel supervisor operations

Top 10 hotels in Amsterdam

TripAdvisor rating 5.0/5

Collierj703 03/08/2021 TripAdvisor review

Ibis Amsterdam Centre has a privileged location, you will find everything you need within a few steps of the hotel. It’s glass architecture allows a spectacular view of the center of Amsterdam. Just opposite, the famous LOVERS ferry service, the main station is right next door, as well as trams, ferries, buses. The room is clean, pleasant, soundproof. The view from the room is breathtaking! Even if it's raining, it's nice to look out the window. the entrance hall is also sophisticated with its marvelous chandeliers and a very lively decoration. The rules of higyene are at the top. The most important, front desk clerks are very attentive to the needs of the customers. Warm welcome, the receptionists are smiling, quick, efficient, kind. A top-notch welcome. At Ibis Amsterdam Center we always have amazing stays. Top 10 hotels in Amsterdam!

Comfortable and convenient

TripAdvisor rating 5.0/5

judyk7772021 23/07/2021 TripAdvisor review

This hotel is comfortable, clean and convenient. The staff is very nice. We did not purchase the breakfast option, and chose to grab a morning coffee and croissant at the station. We stayed for 6 nights in a room facing the Rhine river and train tracks. The windows are soundproof, and we did not hear any noise from the trains. It was fun watching the boats and barges on the river. It a convenient location for either riding a tram, ferry boat or walking to restaurants and museums. By US standards, the room was very small, but the bed was comfortable, the bathroom was well designed and the AC worked. There is no coffee or hot pot in the room. Coffee may be purchased in the lobby. Bring or buy a bar of soap to use, the one they give in bathroom is tiny. Shampoo and shower soap is in a squeeze bottle attached to the shower wall. We have stayed in Ibis hotels before, and we expected all of this. The hotel is good value, especially since we spent little time in the room. The area in front of the hotel appears unsightly because of thousands of parked bikes, garbage on the ground, and smokers outside. Don’t be concerned, once you enter the hotel, you are presented with a clean and efficient lobby and friendly check-In. I would definitely stay here again on any trip to Amsterdam, pleasure or business.

Noisy hotel, under renovation, poor service and overall terrible experience.

TripAdvisor rating 1.0/5

Danny G Business - 01/02/2020 TripAdvisor review

Unfortunately, no one asked me when I checked out about my visit at your hotel -- one of many issues I faced during my stay. So I emailed my complaints to the team. They apologized but offered no compensation for the challenges I faced during my stay. As an Accor member, I have come to know and expect a certain standard of service at Accor hotels. However, I was very disappointed with my stay at this hotel for a number of reasons: 1. I was awoken on my first morning at 9am with the cleaning staff banging on my door. This is way too early for a cleaner to be checking if they can clean my room. I never ended up getting my room cleaned because I left the 'do not disturb' sign on my door as I didn't want to be awoken again so early. 2. I was awoken every other morning, however, with banging from the repairs going on in the hotel. I never had a good sleep because of the constant banging, dropping of tools, workmen in the hallway talking, etc. If a hotel is going to be making repairs and it's going to make so much noise, they should notify guests in advance. I would have chosen another hotel. Surely the ability to have a quiet night sleep is the most basic thing a hotel can provide - this hotel failed on this account. 3. Because of the repairs, the general atmosphere in the hotel was one of disarray. There was sawdust in the elevator that got onto my clothes, there were tools and nails lying in the floor. This compromised the safety of guests. The hotel area being renovated should not have been open for use. 4. I spoke to someone at the front desk on my last night there and asked for a wake up call for my room the following morning. No one ever called. 5. I was surprised to learn that guests have to pay for coffee in the hotel restaurant. There is none in the rooms. Surely this is also a basic that all hotels provide. Overall, it was a horrible stay and will certainly not be staying with you again.

Dear Danny G, Thank you for choosing ibis Amsterdam centre, and for taking the time to share your experiences. I'm very sorry to learn you were disappointed in your stay with us, obviously this is not the kind of service we strive to deliver to our guests. My sincerest apologies for the inconvenience you encountered. Since we have already been in contact through another channel I will not be responding to your comments again over here. Please do not hesitate to contact the hotel should you like to share any more. Kind regards

Great

TripAdvisor rating 5.0/5

jackytkd54b Family - 13/01/2020 TripAdvisor review

The hotel was in good location and had great welcome from staff. Good response to inquires.Food was okay. Amenities were not enough. We heard some luggage was stolen from the staff which was scary and surprise to us.

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