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Novotel London Heathrow Airport - M4 Jct 4 oteli 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 11.778 görüş

ALLSAFE onaylı otel

Novotel London Heathrow Airport - M4 Jct 4
Bir haritada görmek
+ 21 Hizmetler

Otel ekstraları

  • An ALLSAFE Clifton certified hotel

  • 10 min. drive from Heathrow Airport and 5 min. drive to Stockley Business Park

  • In-house restaurant and Leisure facilities, including gym and indoor heated pool

  • 15 versatile meeting rooms which can hold up to 180 people

Otelin konumu

Novotel London Heathrow Airport - M4 Jct 4

Cherry Lane
West Drayton
junction 4m4
UB7 9HJ heathrow
unıted kıngdom

Tel: +4401895431431

Faks: (+44)1895/431221

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

  • H51 :  H51 HEATHROW T 4&5 (Paying)

  • HEATHROW HOPPA :  H 1 HEATHROW T 123 (Paying)

  • UXBRIDGE - HOUNSLOW :  222 UXBRIDGE/HOUNSLOW (Paying)

  • PICCADILLY LINE :  Picadilly Line HEATHROW Terminals 1, 2 & 3

  • Uçakla

    LONDON CITY AIRPORT 35km / 21,88 mil mesafede

  • Uçakla

    LONDON GATWICK 100km / 62,5 mil mesafede - Servis aracı ödeme

  • Uçakla

    LONDON HEATHROW 1,53km / 0,95 mil mesafede - Servis aracı ödeme

  • Uçakla

    LONDON STANSTED 150km / 93,75 mil mesafede - Servis aracı ödeme

  • Gemiyle

    NEWHAVEN 150km / 93,75 mil mesafede

  • Gemiyle

    SOUTHAMPTON 100km / 62,5 mil mesafede

  • Helikopterle

    NORTHOLT 13km / 8,13 mil mesafede

  • Arabayla

    MOTORWAY 25 5km / 3,13 mil mesafede

  • Arabayla

    MOTORWAY 4 1km / 0,63 mil mesafede

  • Trenle

    HAYES & HARLINGTON 5km / 3,13 mil mesafede

  • Trenle

    WEST DRAYTON 2km / 1,25 mil mesafede

GPS :51.497383, -0.455642

Otel servisi

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: - Check out bitiş saati:

Özetle

  • Yüzme havuzu
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
Yiyecek-içecek hizmetleri
  • 1 Restoran
  • 1 Bar
  • Kahvaltı
    • Buffet İlave ücret
  • Oda servisi
    • Soğuk atıştırmalıklar
    • Sıcak yemekler
Toplantılar/Etkinlikler
  • 8 Toplantı odası
  • İş merkezi
    • Business center with support staff
Erişilebilirlik
  • Tekerlekli sandalye erişimli otel
Otel Hizmetleri ve Ekipmanları
  • Otel bilgileri
    • 178 oda
    • 5 engelli kişiler için oda
    • 34 aile odası
    • 10 bağlantılı oda
    • 0 sigara içilmeyen oda
    • 3 katlar
  • Otelde konuşulan diller
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Çamaşır Yıkama / Vale Hizmetleri
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet İlave ücret
  • Klima
    • Air Conditioning
  • Engelli kişilere özel Olanaklar
  • %100 Sigara İçilmeyen Otel
  • Otele Giriş ve Otelden Çıkış olanakları
    • Late Checkout
    • Express check-out
    • Express check-in
  • Resepsiyonda kasa hizmeti
    • Safe deposit box at reception
  • Döviz bürosu
    • Currency exchange
Konaklamaya erişim
  • Servis aracı
    • LONDON STANSTED İlave ücret
    • LONDON GATWICK İlave ücret
    • LGW İlave ücret
    • STN İlave ücret
    • LHR İlave ücret
    • LONDON HEATHROW İlave ücret
Sağlık merkezi
  • Indoor heated pool
    • Kapalı
  • Gym
    • Otel içi
Aile
  • Çocuk hizmetleri
    • Childrens TV Channels
    • Childrens library
    • Video game area
    • Play area

Konaklama olanaklarımız

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 15

  • Maksimum büyüklük: 230

  • Maksimum kapasite: 180 kişi

  • Maksimum ziyafet kapasitesi: 120 kişi

Daha fazlasını öğrenin

Novotel London Heathrow Airport - M4 Jct 4
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.2/5

11.778 görüş

TripAdvisor Derecesi 4.0/5

3.350 görüş

An essential travel stay

Tripadvisor puanı 3.0/5

Margaridarauj0 15/01/2021 TripAdvisor onaylı yorum

We had a great stay due to the circumstances we are currently in this pandemic. We had to stay 3 days at the Novotel to wait to fly out of the UK. The room had an okay layout, I was sharing with my friends and felt that we all had our privacy when needed. The main thing that bothered me was the some shady stains on the wall. Everything else was clean in the room. My stay was great because of Corina, she is absolutely amazing and I can only wish her the best for her future. She was helpful, friendly and super quick with any of our requests. I would come back if I needed to stay overnight in Heathrow knowing that Corina was there and could say hi to a friendly face again! Value for money is there as it was quite cheap. I think my overall score would have been higher if I had visit the Hotel when all the facilities were open. This score is based on the fact that we are in a middle of a pandemic and the room itself did not have the best walls, carpet stains and tv (only two channels).

Nice stay but no 24 hour room service like stated.

Tripadvisor puanı 5.0/5

lisa340d0nnell 05/11/2020 TripAdvisor onaylı yorum

Food was nice pool was nice. However wanted to order room service for food after 11pm to be told they they didn't want to turn the ive back in and there was only one member of staff on duty so he could not cook and watch reception at the same time. So had to order food which took over 1 and half hours to come as it was a Sunday. But over all a great stay.

Dear lisa340d0nnell, Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do have full room service menu available until 23:30hrs, limited room service menu thereafter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira

not happy with the service no communication via the accor reservation to the hotel bookings wrong i have emails asproof

Tripadvisor puanı 1.0/5

safiashah1927 16/08/2020 TripAdvisor onaylı yorum

i am not happy with our stay to novatel im a loyal customer i travel 3 hours every year maybe x2 in a year to visit this hotel this time round im really upset and annoyed with the service communication the whole week of our holiday runied my anixty levels are really high i came to relax enjoy my self instead i been upset and low not good at all

Dear safiashah1927, Thank you for your review. Please accept my sincere apologies for any shortcomings experienced. Your feedback is very appreciated and it assists us in making improvements to our services. Our team has been in contact with you and have now resolved your issue. I hope you reconsider and return to give us a chance to restore your faith in the hotel. Kind regards, Agnello Silveira

Very pleasant hotel and staff

Tripadvisor puanı 5.0/5

hgospic 23/06/2020 TripAdvisor onaylı yorum

I stayed in the hotel with my dog for a night in the midst of the Corona pandemic, when most of hotels were closed or not accepting visitors. I am very grateful for that. The hotel is very clean, the staff is most kind. I would definitely return here.

Dear hgospic, Thank you for your review. I am so pleased that you enjoyed your stay with us. I am glad to read that our team looked after you, please be assured that your review has been duly shared with the team. I hope to have the pleasure of welcoming you back soon in the future. Kind regards Agnello Silveira

This Place Has Changed For The Worse...

Tripadvisor puanı 3.0/5

Jimburbs 11/03/2020 TripAdvisor onaylı yorum

Turned up early, having selected a pre-noon online check-in time, as I always have. The jobs-worth we encountered wanted £20 per room to facilitate this. I have stayed here more than 10 times and never encountered this previously. I told her that we would just store bags and check in later, but then found that we needed to pre-pay car park as that had been sold off to a private contractor. As we stayed an hour over 24 hours, I expected to be charged another few for parking. I offered to pay whatever was due, but was told that this would not be necessary. Whilst this was welcome, I am not confident and would not be surprised to be billed £100 by some random 3rd party. I stay at Accor hotels venues 10-12 Times a year. I might be finding a new provider...

Dear Jimburbs, Thank you for your review. We indeed charge early check in fee should you wish to check in early hours, alternatively we do give an option to our guests to store bags in our luggage room. With regards to the car park, we have ANPR system which most hotels use nowadays and is managed by third party company. I hope you will give us a chance by staying with us again. Kind regards, Agnello

Good Location

Tripadvisor puanı 4.0/5

James A Business - 16/02/2020 TripAdvisor onaylı yorum

Hotel well located on the edge of the Motorway links. Also very close to Heathrow airport. Room was large and the bed very comfortable. Breakfast had a good selection to cover most tastes. Bar area was large open and bright with a reasonable selections of drinks available. Staff were helpful and friendly.

Dear James A, Thank you for your review. I am so pleased that you enjoyed your stay with us, including the location. I am glad to read that our team looked after you, please be assured that your review has been duly shared with the team. I hope to have the pleasure of welcoming you back soon in the future. Kind regards Agnello Silveira

Great quality, value and location!

Tripadvisor puanı 5.0/5

curvychrisandra2 07/02/2020 TripAdvisor onaylı yorum

This is an excellent hotel to stay at if you need to get to the LHR airport quickly. It really is a 5 min drive away! The hotel is very modern and has a nice restaurant/bar. Unfortunately, I didn’t have get the chance to use the pool. The hotel staff was helpful and kind.

Dear Escape10702598792, Thank you for the great review. I am truly delighted to read such a good feedback following your stay. Your positive feedback about the hotel is rewarding and I made sure to share with the team. I look forward to welcoming you back in the near future. Kind regards, Agnello Front Office Manager

OK hotel to stay a night or two

Tripadvisor puanı 4.0/5

psochon Business - 25/01/2020 TripAdvisor onaylı yorum

This is a nice hotel. I liked the lobby and bar area and the rooms are quite spacious. I find it a bit too expensive for what it offers though. Room service price of £5 seems to be also on the high side. What I didn't like the most is the car park payment system which is ridiculous. At reception desk they give you 3 options. Either install an app which has 1.5 star rating on Google Play, call some number to pay by card or pay at the machine with coins. I can't think of anything less convenient.

Dear psochon, Thank you for taking the time to tell us about your experience in detail at Novotel Heathrow M4/J4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We have now started taking car park payments at the reception too for convenience to our guests. Again, thank you for choosing our hotel. Kind regards, Agnello

Good stop over

Tripadvisor puanı 5.0/5

John A Solo travel - 13/01/2020 TripAdvisor onaylı yorum

This was a very convenient place to stay. Easily accessed by Hotel Hoppa bus from both terminal 3 and terminal 5. The accomodation was comfortable and easily accesible. The check in and check out went smoothly.

Dear John A, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at NOVOTEL London Heathrow and that we exceeded your expectations. We look forward to welcoming you back again soon. Kind regards, Agnello Silveira

Mrs martina smith

Tripadvisor puanı 1.0/5

Wander820025 Family - 04/01/2020 TripAdvisor onaylı yorum

I stayed there on the 30th of December 30 to the 1st of January it was a disaster the heater in my room was broke the manager was not helpful I asked for my money back they would not give it back I could not breve in the room as I have asthma not happy The staff and the manager was not helpful very unpleasant

Dear Wander820025, Thank you for your review. I am sorry to hear about your experience again and that our service was not up to your standards.As mentioned via the email, the setting for AC unit was incorrect and our maintenance team did resolve the issue. I hope you give us another try if you're back in the area as we'd love to make that next one more remarkable than the last. Sincerely, Agnello

Good location just off the motorway

Tripadvisor puanı 3.0/5

hpa048 Couples - 01/01/2020 TripAdvisor onaylı yorum

Hotel is located just off the M4 and easely reached. Parking limited with old fashion ticket machine with coins. Reception good and friendly personel , rooms good although little dated. Good breakfast with multiple choice.

Dear hpa048, Thank you for your review. Your feedback is very appreciated and it assists us in making improvements to our services especially our car park system. On a positive note we are glad you found the location of our hotel convenient to your needs and our staff looked after you. I hope you reconsider and return to give us a chance to restore your faith in the hotel. Kind regards, Agnello Silveira

Another great stay

Tripadvisor puanı 5.0/5

Safari40395840062 Couples - 31/12/2019 TripAdvisor onaylı yorum

Another great stay at Christmas, staff very friendly and welcoming, room clean and tidy as always, breakfast really great with large choice. Christmas lunch to die for. Many many thanks to all concerned

Wonderful Staff!

Tripadvisor puanı 5.0/5

Palmetto8 Solo travel - 31/12/2019 TripAdvisor onaylı yorum

The hotel is a bit dated, and the wine is very expensive. However, the staff are exceptional. They are friendly, helpful, professional and make the stay worthwhile. The housekeeping staff are also lovely. I like the location, as it is an east walk to West Drayton shops and services. The bar normally has sports on, the breakfast and pizza are really nice.

How times have changed

Tripadvisor puanı 3.0/5

sefton69 Family - 26/12/2019 TripAdvisor onaylı yorum

Unfortunately, the hotel has changed since we visited last. Parking is controlled by outside company, which reflects how poor the tidiness of the car park was. Tons of old rotting leaves everywhere and car park used as a holding area for a travel companies vehicles. Decor dated and not much atmosphere in the main reception area. Drinks very expensive so bring your own if you have children.

Dear sefton69, Thank you for your review. Please accept my sincere apologies for any shortcomings experienced. Your feedback is very appreciated and it assists us in making improvements to our services. I hope you reconsider and return to give us a chance to restore your faith in the hotel. Kind regards, Agnello Silveira

Nice time spend with family.

Tripadvisor puanı 4.0/5

Karbhaskar Family - 25/12/2019 TripAdvisor onaylı yorum

Nice time stay with family. Kids enjoyed a lot because there was a kids playing zone. Swimming pool also a good to make yourself relax. The rooms are tidy and clean, enough space to stay with your family’s. Nice location all facilities are good.

Dear Karbhaskar, We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager

Excellent

Tripadvisor puanı 5.0/5

paragzute27 Family - 22/11/2019 TripAdvisor onaylı yorum

Very well maintained hotel value for money. Great rooms great staff. I was with my family very helpful staff at breakfast n reception as well. Special thanks to valley from reception and all the staff from breakfast team to make our stay memorable.

Dear paragzute27, Thank you for your great review on the hotel. It's great to see how impressed you were with the hotel and the team. They are the ones who make our guests stays memorable for all the right reasons. We will no doubt see you back again soon. Kind regards, Agnello Silveira Front Office Manager

Very average

Tripadvisor puanı 3.0/5

tubularspaghetti Solo travel - 18/11/2019 TripAdvisor onaylı yorum

Not the nicest Novotel you can stay in. Rooms are dated and beds very firm and uncomfortable. Service in bar and restaurant was quite average and food was very mediocre for the price point. Overall I expected more from a Novotel as I know they can be much better than this.

Dear tubularspaghetti, Thank you for your review. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope to have the pleasure of welcoming you back in the near future. Kind regards Agnello Silveira Front Office Manager

A very pleasant stay

Tripadvisor puanı 5.0/5

KaffP Family - 17/11/2019 TripAdvisor onaylı yorum

The usual good standards of cleanliness, comfort and service are all there but with the added bonus of a restaurant serving good food. A rare find at an airport hotel! We enjoyed our brief stay immensely and will certainly return.

Dear KaffP, We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager

Nothing wow

Tripadvisor puanı 3.0/5

Adamstrong190581 Family - 05/11/2019 TripAdvisor onaylı yorum

Me and my two children stayed at the hotel. The room was very basic and reminded me of decor from the early 90s with cheap chipboard furniture. The breakfast was the best part of the experience, all fresh and love the motto of keeping food waste to a minimum. The pool was very busy and the changing room was so small you could have 2 people use it at a time. Ok trip

Dear Adamstrong190581, Thank you for your review. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope to have the pleasure of welcoming you back in the near future. Kind regards Agnello Silveira Front Office Manager

Brilliant hotel with attentive staff

Tripadvisor puanı 5.0/5

Sara F Family - 03/11/2019 TripAdvisor onaylı yorum

Lovely hotel everything you could need. Stayed over Halloween and the hotel was decorated which the kids loved. Upon arrival kids were given a fantastic welcome with a toy from a little treasure chest!! Pool with towels available. Great location

Thank you very much for taking the time to leave us a review following your recent stay here at Novotel London Heathrow M4 J4. I am delighted to read that you had a great stay and also pride ourselves with an amazing team of Ambassadors, and I am glad to read that your children loved our Halloween decoration. Your feedback is greatly appreciated and we hope to welcome you back soon Kind Regards, Agnello

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