Novotel London Heathrow Airport - M4 Jct 4 4 estrelas
Classificação clientes Avis (Classificação ALL) 4.3/5 152 comentários
Hotel ALLSAFE. Aprovado
Um hotel com certificação ALLSAFE Clifton
10 min. de carro do Aeroporto de Heathrow e 5 min. de carro até Stockley Business Park
O serviço de traslado Hoppa Bus pode levar os hóspedes do hotel de ida e volta do aeroporto
Restaurante e instalações de lazer, incluindo academia e piscina coberta aquecida
Piscina aquecida, coberta e bem equipada academia
Cherry Lane, West Drayton, junction 4m4
UB7 9HJ HEATHROW
Reino Unido
H51: H51 HEATHROW T 4&5 (Paying)
HEATHROW HOPPA: H 1 HEATHROW T 123 (Paying)
UXBRIDGE - HOUNSLOW: 222 UXBRIDGE/HOUNSLOW (Paying)
PICCADILLY LINE: Picadilly Line HEATHROW Terminals 1, 2 & 3
LONDON CITY AIRPORT A 35 km / 21,88 milhas
LONDON GATWICK A 100 km / 62,5 milhas - Transporte pagamento
LONDON HEATHROW A 1,53 km / 0,95 milhas - Transporte pagamento
LONDON STANSTED A 150 km / 93,75 milhas - Transporte pagamento
NEWHAVEN A 150 km / 93,75 milhas
SOUTHAMPTON A 100 km / 62,5 milhas
NORTHOLT A 13 km / 8,13 milhas
MOTORWAY 25 A 5 km / 3,13 milhas
MOTORWAY 4 A 1 km / 0,63 milhas
HAYES & HARLINGTON A 5 km / 3,13 milhas
WEST DRAYTON A 2 km / 1,25 milhas
GPS:51.497383, -0.455642
Check-in a partir das - Check out até as
Entretenha seu paladar no Novotel. Desfrute de uma série de pratos locais e internacionais simples, mas autênticos, em um ambiente casual.Seja para comer ou apenas beber algo, nosso restaurante possui o diferencial que você só encontra no Novotel.
Absorva o ambiente alegre no Novotel. Em ambientes elegantes, escolha entre cervejas, vinhos e coquetéis servidos por nossa equipe divertida e animada. Nosso bar oferece o lugar perfeito para desfrutar de uma noite de entretenimento ou relaxamento.
Para seu dia especial, o hotel tem um ambiente ideal e atenção aos detalhes. Nossa equipe de eventos criativa supera-se ao transformar sonhos em realidade. Traga-nos a sua ideia e considere sugestões personalizadas de flores, mesas, decoração e menus.
Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco
Saiba maisClassificação TripAdvisor 3.0/5
Margaridarauj0 Avaliação certificada TripAdvisor
We had a great stay due to the circumstances we are currently in this pandemic. We had to stay 3 days at the Novotel to wait to fly out of the UK. The room had an okay layout, I was sharing with my friends and felt that we all had our privacy when needed. The main thing that bothered me was the some shady stains on the wall. Everything else was clean in the room. My stay was great because of Corina, she is absolutely amazing and I can only wish her the best for her future. She was helpful, friendly and super quick with any of our requests. I would come back if I needed to stay overnight in Heathrow knowing that Corina was there and could say hi to a friendly face again! Value for money is there as it was quite cheap. I think my overall score would have been higher if I had visit the Hotel when all the facilities were open. This score is based on the fact that we are in a middle of a pandemic and the room itself did not have the best walls, carpet stains and tv (only two channels).
Classificação TripAdvisor 5.0/5
lisa340d0nnell Avaliação certificada TripAdvisor
Food was nice pool was nice. However wanted to order room service for food after 11pm to be told they they didn't want to turn the ive back in and there was only one member of staff on duty so he could not cook and watch reception at the same time. So had to order food which took over 1 and half hours to come as it was a Sunday. But over all a great stay.
Dear lisa340d0nnell, Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do have full room service menu available until 23:30hrs, limited room service menu thereafter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira
Classificação TripAdvisor 1.0/5
safiashah1927 Avaliação certificada TripAdvisor
i am not happy with our stay to novatel im a loyal customer i travel 3 hours every year maybe x2 in a year to visit this hotel this time round im really upset and annoyed with the service communication the whole week of our holiday runied my anixty levels are really high i came to relax enjoy my self instead i been upset and low not good at all
Dear safiashah1927, Thank you for your review. Please accept my sincere apologies for any shortcomings experienced. Your feedback is very appreciated and it assists us in making improvements to our services. Our team has been in contact with you and have now resolved your issue. I hope you reconsider and return to give us a chance to restore your faith in the hotel. Kind regards, Agnello Silveira
Classificação TripAdvisor 5.0/5
hgospic Avaliação certificada TripAdvisor
I stayed in the hotel with my dog for a night in the midst of the Corona pandemic, when most of hotels were closed or not accepting visitors. I am very grateful for that. The hotel is very clean, the staff is most kind. I would definitely return here.
Dear hgospic, Thank you for your review. I am so pleased that you enjoyed your stay with us. I am glad to read that our team looked after you, please be assured that your review has been duly shared with the team. I hope to have the pleasure of welcoming you back soon in the future. Kind regards Agnello Silveira
Classificação TripAdvisor 3.0/5
Jimburbs Avaliação certificada TripAdvisor
Turned up early, having selected a pre-noon online check-in time, as I always have. The jobs-worth we encountered wanted £20 per room to facilitate this. I have stayed here more than 10 times and never encountered this previously. I told her that we would just store bags and check in later, but then found that we needed to pre-pay car park as that had been sold off to a private contractor. As we stayed an hour over 24 hours, I expected to be charged another few for parking. I offered to pay whatever was due, but was told that this would not be necessary. Whilst this was welcome, I am not confident and would not be surprised to be billed £100 by some random 3rd party. I stay at Accor hotels venues 10-12 Times a year. I might be finding a new provider...
Dear Jimburbs, Thank you for your review. We indeed charge early check in fee should you wish to check in early hours, alternatively we do give an option to our guests to store bags in our luggage room. With regards to the car park, we have ANPR system which most hotels use nowadays and is managed by third party company. I hope you will give us a chance by staying with us again. Kind regards, Agnello
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