ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.3/5 1,427 reviews

ibis Gent Centrum Opera - Image 1
ibis Gent Centrum Opera - Image 2
ibis Gent Centrum Opera - Image 3
ibis Gent Centrum Opera - Image 4

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,427 reviews

TripAdvisor Rating  4.0/5  124 reviews

Location is good

Customer review rating 3.0/5

J. Solo - Confirmed reviews ALL

It's a pity that I got bitten by a mosquito and spent the whole night fighting with them

Dear J., We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the advantageous location of our hotel, conveniently situated in the heart of Ghent with close proximity to major attractions and public transport right at our front door. We regret to hear that your stay was disturbed by an unwelcome mosquito. While we maintain strict housekeeping protocols, we understand that these natural occurrences can happen and we empathize with the discomfort it may have caused you. The ibis Gent Centrum Opera offers a modern setting with amenities such as free Wi-Fi, a cozy bar with a selection of light meals and famous Belgian beers, and our Sweet Bed by ibis for your sleeping comfort. We are also proud of our eco-friendly initiatives, such as eliminating single-use plastics and offering rewards for guests who participate in our Go Green program. We hope to welcome you back. Best wishes, Christopher Cabri, Deputy Manager

Good facilities, close to the old town

Customer review rating 4.5/5

Pr G. Couples - Confirmed reviews ALL

Easy to book, good facilities although the bathroom was very compact. Well situated with helpful reception and good underground parking.

Dear Pr, Thank you for taking the time to review your stay. We are truly pleased to hear that you found our booking process straightforward and our facilities up to your expectations. Our team takes great pride in offering helpful service and we're glad that our parking accommodations added convenience to your stay. However, we understand your concerns regarding the bathroom size and the TV signal quality. Our bathrooms are designed to be compact yet functional, and we apologize for any inconvenience this may have caused. We also take note of your feedback on the TV signal and will look into improving this aspect. Nonetheless, we are delighted that you appreciated our prime location, close to the charms of the old town. The ibis Gent Centrum Opera strives to provide guests with a comfortable and accessible stay, and it's wonderful to know that this was a highlight for you. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Christopher Cabri, Deputy Manager

Good location. Friendly helpful staff

Customer review rating 4.0/5

Cheryl K. Couples - Confirmed reviews ALL

An enjoyable stay. Good breakfast

Dear Cheryl, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed our convenient location, the friendliness of our staff, and our breakfast offerings. Our central location in Ghent and our dedicated team are indeed some of the aspects we are very proud of. However, we are sorry that your stay did not fully meet your expectations. We understand the size of the room and bathroom were not to your satisfaction. Our rooms are designed to maximize space and functionality, and all standard rooms are similar in size. Nonetheless, we are constantly looking for ways to enhance our guest experience. Finally, we are pleased that our breakfast selection added to the enjoyment of your stay. Offering a variety of choices to start the day right is something we love to provide for our guests. We hope to welcome you back. Best wishes, Christopher Cabri, Deputy Manager

Noisy 2 nights out of 3

Customer review rating 2.0/5

Adrian M. Couples - Confirmed reviews ALL

Stayed in room 418 from 14th to 17th June. Was woken at various times on first night including 5.30. Was woken on 2nd night at 2.50. Both occasions was noise from room 419. Spoilt our stay and would make me unlikely to book this hotel again. Reported to staff after 2nd night but by then room 419 residents were about to leave.

Dear Adrian, Thank you for taking the time to review your stay. We are pleased to learn that you are a member of our ALL – Accor Live Limitless loyalty programme and that our cleanliness standards met your expectations, scoring highly in your review. However, we regret to hear that your stay was disrupted by noise from an adjacent room. We understand that a peaceful environment is essential for a restful visit, and we are sorry that this aspect detracted from your overall experience. While we do offer earplugs at reception for our guests' comfort, we truly apologize for any inconvenience caused by external disturbances. We also offer rooms on the quieter backside of the hotel and would be more than willing to accommodate such a preference for any future stays. Your feedback is invaluable to us, particularly as we strive to be mindful of our environmental responsibilities. We are committed to sustainable development initiatives and continuously seek to improve in this regard. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Christopher Cabri, Deputy Manager

Perfect place for a weekend in Gent

TripAdvisor rating 5.0/5

jomG8594DL TripAdvisor review

Perfect for our boys weekend away. It's a 15 minute walk from the city centre and has it's own private underground parking (first come, first served basis) so we could just leave the car and wander the city. Can't fault the stay - great location, friendly staff, good rooms and priced well. Would definitely stay again if we return to Gent.

Dear Jomg, Thank you for such a great review. It brings us great pleasure to know that our central location served as a convenient base for your explorations of Gent. Our dedicated team is delighted that their efforts contributed to your positive experience. We are also pleased that the private parking facility added value to your stay, providing ease and peace of mind while you enjoyed the city on foot. Our goal at ibis Gent Centrum Opera is to offer comfortable accommodations at a good value, and it is heartening to hear that we met your expectations. We look forward to a return visit from you in the future. Best wishes, Christopher Cabri, Deputy Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,305 reviews 9.1/10 Location
  • 1,682 reviews 4.5/10 Room
  • 1,026 reviews 9/10 Service
  • 33 reviews 6.9/10 WiFi
  • 1,219 reviews 2.5/10 Comfort
  • 832 reviews 9/10 Breakfast
  • 469 reviews 7.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Gent