ibis Brussels City Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 2,023 reviews

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Description

Hotel extras

  • Located in the heart of Brussels, 7-minute walk to the Grand-Place

  • 'Green Key' certified

  • Air-conditioned rooms

  • Breakfast buffet served every day

  • Bites and drinks at the bar during lunch and dinner

Our accommodation(s)

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Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUSSELS
Belgium

GPS:50.850204, 4.349662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar, a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,023 reviews

TripAdvisor Rating  3.5/5  3,580 reviews

Good location but very basic and relatively expensive.

Customer review rating 3.0/5

Dave Solo - Confirmed reviews ALL

I paid the extra for a 'sweet room' which I found was identical to a normal room. The bed and everything else was was exactly the same. It was a small, very basic room and didn't even have a kettle. I won't make the mistake of paying the extra again. The location is perfect and it's clean but don't expect too much.

Dear Dave, Thank you for taking the time to share your review. We are pleased that you found our hotel's location to be perfect and appreciated the cleanliness of our facilities. Our central location in the heart of Brussels and our commitment to maintaining a clean environment are aspects we take great pride in. However, we are truly sorry to hear that our 'sweet room' did not meet your expectations and that you felt the value was not reflected in the room's amenities. We understand that you were looking for features such as a kettle, which are indeed available exclusively in our premium rooms. For future stays, please note that our standard rooms are designed to offer comfort and convenience without those additional amenities. Nonetheless, we offer a variety of room types to suit different needs and preferences, and we would be happy to help you select a room that includes all the features you require. Finally, we hope that the prime location of our hotel right next to the fish market and shopping area, as well as the proximity to public transport and central Brussels, provided a convenient base for your city explorations. We continuously strive to offer our guests a pleasant atmosphere and the best possible experience during their stay. We hope we will have the opportunity to see you again in the future. Best regards, Marc UYTTERHOEVEN, General Manager

Perfect location

Customer review rating 4.5/5

Abigail R. Couples - Confirmed reviews ALL

Good stay

Dear Abigail, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you found our location to be perfect and that your stay was pleasant. Nestled in the heart of Brussels, our hotel's proximity to the Grand Place, the bustling fish market, and the vibrant shopping district, as well as easy access to public transport, makes it an ideal base for exploring the city. Our team takes great pride in ensuring our guests have a comfortable and enjoyable experience with us. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Marc UYTTERHOEVEN, General Manager

Superb location

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

I was glad that we were located centrally with easy access to la Grande Place and superb night venues. Although the bar was close for the welcome drink, the alternative was excellent.

Dear Guest, Thank you for taking the time to share your review. We are delighted that you enjoyed our central location, with the Grand Place just around the corner and a variety of vibrant night venues at your doorstep. It is great that you appreciated the alternative we provided for the welcome drink, despite our bar being unavailable at the time. Our team strives to ensure that each guest experiences the convenience and charm our hotel has to offer, including the easy access to iconic attractions and the city's lively atmosphere. We hope we will have the opportunity to see you again in the future. Best regards, Marc UYTTERHOEVEN, General Manager

Great location, room very good

Customer review rating 5.0/5

Anniekate Solo - Confirmed reviews ALL

Stayed for a night and checkin was great with very helpful receptionist. Room had everything I needed including coffee and kettle. Will be back.

Dear Anniek, Thank you very much for your kind review. We are delighted to see that your stay at ibis Brussels City Centre met your expectations and that you found our amenities to your liking. It is wonderful that the convenience of our location, the comfort of your room, and the service provided by our reception team enhanced your experience. We also appreciate your appreciation for the in-room coffee and kettle facilities, designed to make your stay more comfortable. It would be a pleasure to welcome you back. Best wishes, Marc UYTTERHOEVEN, General Manager

Awesome location

Customer review rating 4.5/5

Ben Solo - Confirmed reviews ALL

The location is perfect, and my room 240 has awesome view

Dear Ben, Thank you very much for this kind review of your recent stay. We truly appreciate your kind words regarding your stay with us. We are delighted that you enjoyed your stay and loved the fantastic views from your room. Our central location near the Grand Place is indeed a highlight, allowing guests to easily explore all that Brussels has to offer. We look forward to seeing you again soon. Best regards, Marc UYTTERHOEVEN, General Manager

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Other web-users rate our hotel

  • 2,106 reviews 9.6/10 Location
  • 2,438 reviews 4.3/10 Room
  • 1,535 reviews 8.5/10 Service
  • 44 reviews 7.3/10 WiFi
  • 1,714 reviews 2.8/10 Comfort
  • 796 reviews 7.7/10 Breakfast
  • 758 reviews 6.1/10 Cleanliness
  • 315 reviews 4.1/10 Amenities

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