ibis Koeln Centrum 2 stars

Customer review rating (ALL Rating) 4.1/5 1,886 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Excellent location: only 4 stops to the fair or cathedral

  • 208 cozy non-smoking rooms

  • 63 underground parking spaces in a central location (charges apply)

  • Our multilingual staff look forward to welcoming you

  • Wide range of restaurants in the immediate vicinity

Our accommodation(s)

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Hotel location

ibis Koeln Centrum

Neue Weyerstrasse 4
50676 KOELN
Germany

GPS:50.929936, 6.944955

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

24 h fresh drinks - Enjoy our selection of refreshing hot and cold drinks, tasty food, panini to-go & live sports on Sky. This and more await you at our ibis budget hotel in the center of Cologne.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,886 reviews

TripAdvisor Rating  3.5/5  1,590 reviews

Good location, convenient for traffic

Customer review rating 4.5/5

C. Business - Confirmed reviews ALL

traffic : convenient, room : comfortable & clean

Dear C., thank you for highlighting our convenient location and comfortable, clean rooms. We strive to provide a pleasant stay for all our guests. Looking forward to welcoming you back soon. Best regards Daniela Marischen Assistant to Manager ibis Koeln Centrum

Good stay, comfortable bed, very clean facilities.

Customer review rating 4.5/5

Edmund S. Solo - Confirmed reviews ALL

Very welcoming staff at front, who were generous about my attempt to speak poor/ limited German. Very clean room with spotless linen. All common parts were very clean.

Thank you, Edmund S., for your kind words and positive review of your stay at ibis Koeln Centrum. We are delighted to hear that you found our hotel to be comfortable and our facilities to be clean. Our staff takes great pride in providing a warm and welcoming experience to all our guests. We appreciate your efforts to communicate in German and we are glad that our team was accommodating. We hope to welcome you back soon. Best regards, your team from ibis Koeln Centrum.

Wunderbar

TripAdvisor rating 5.0/5

Anorak58 Families - TripAdvisor review

My son and I shared a twin room for a weekend as a base to meet our German friends. The staff were very friendly and spoke good English (as my German isn’t great). Check in was easy as I had done the online check in the day before. Our room was clean, tidy and had everything we needed. It was small but as we used it for sleeping and showering it did the job. We paid for breakfast and there was a wide variety of options. Would recommend. Parking was €30 from Friday to Sunday and using the satnav it was easy to find. There is a lift from the car park to reception. It was a 15 minute walk into the Old Town which has plenty of bars and restaurants. We will definitely use again when we come back.

Dear Anorak, thank you very much for the great review and the comments about your stay at our hotel. We are very pleased that you enjoyed it. We are happy to pass on your praise to our staff. We look forward to welcoming you again. Your ibis Team Cologne Centre

Price and service do not match at all

Customer review rating 1.0/5

Luna Solo - Confirmed reviews ALL

Being knocked out of sleep at 9h30 by service personnell, 1. day: no service, 2. day: bed made, only one towel replaced, 3. day: towels replaced, but bed not made. Very unprofessional. Will never again book that hotel with a pretty non-existing service for such a high price of 150 eur/night.

Dear Luna, thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay at ibis Koeln Centrum. We understand your disappointment regarding the discrepancy between the price and the level of service provided. Your comments regarding the housekeeping service have been duly noted. Rest assured, we will take your feedback into account as we strive to improve our services. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future. Kind regards Daniela Marischen Assistant to the Manager ibis Koeln Centrum

VALUE STOP

Customer review rating 4.0/5

Paul J. Solo - Confirmed reviews ALL

Not a glamour location but relatively good value

Dear Paul J., Thank you very much for your great feedback. We are pleased that you found our hotel to be good value for money. We hope you had a pleasant stay and look forward to welcoming you back in the future. With kind regards ibis Koeln Centrum Daniela Marischen Management Assistant

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Other web-users rate our hotel

  • 1,170 reviews 8.9/10 Location
  • 2,120 reviews 4.2/10 Room
  • 1,291 reviews 8.7/10 Service
  • 35 reviews 8.8/10 WiFi
  • 1,534 reviews 2.1/10 Comfort
  • 861 reviews 8.5/10 Breakfast
  • 740 reviews 6.1/10 Cleanliness
  • 369 reviews 5.9/10 Value

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