From 16.09.21 in Frankfurt am Main and the state of Hesse applies: 1. Presenting a proof about a negative corona test result not older than 24h, alternatively a proof of complete vaccination protection or a maximum 6 months old recovery certificate. For longer stays, test repetition applies. 2. Tests cannot be carried out at the hotel. 3. An FFP2 or medical mask must be worn throughout the hotel.

ibis Frankfurt Centrum Hotel 3.5 stars

Name: ibis Frankfurt Centrum
Address: FRANKFURT AM MAIN, 60327, GERMANY
Telephone: (+49)69/273030
Rating: 4.2

Customer review rating 4.2/5 3,916 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

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+ 24 Services

ibis Frankfurt Centrum Hotel

Vibrant economy hotel, open to everyone

The ibis Frankfurt Centrum on the banks of the Main River has been THE address for business and leisure travelers for over 30 years. 233 new comfortable, air-conditioned rooms in five categories, three meeting facilities with terrace and a modern hotel bar where you can have a draught beer or Frankfurt "Bembel." An international buffet breakfast in our courtyard restaurant is the perfect start to the day.

Hotel extras

ALLSAFE certified hygiene & safety concept. Safe and comfortable getaways.
Centrally right on the Main, opposite the famous Museumufer.
233 rooms of 6 types. Junior suites with super view. For business & family.
A special ibis hotel serves local dishes and its own honeybees.
Work meetings, events also in the open. 3 meeting facilities for 60 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Of course, our guests have free internet in the bar, restaurant and lobby.
- WIFI in your room Free WIFI
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Public indoor parking (Paying) (nearby)
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowed Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Polish
- Portuguese
- Russian
- Vietnamese
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PM Paying
Laundry
- Dry cleaning / Ironing Paying
- Ironing room
Boutiques/shopping
- Gift shop/newspaper shop (nearby)
- Hairdressing salon (nearby)

Breakfast Paying
1 Restaurant(s)
2 Bar(s)
Room service
- Hot meals
- Cold snacks

Boat excursions
Jogging track (nearby)

4 Meeting room(s)
Conventions hotel
Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Buffet (Extra)
Room service
- Cold snacks
- Hot meals

3 Meeting rooms
Business Center
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 233 rooms
- 3 rooms for people with reduced mobility
- 7 family rooms
- No connecting room
- 233 non-smoking rooms
- 8 floors
Languages spoken at the hotel
- Vietnamese
- Turkish
- Russian
- Portuguese
- Polish
- Italian
- French
- Spanish
- English
- German
- Arabic
Lounge
- Waiting area or lounge
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High Speed WiFi
- High speed transmission line
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
100% Non Smoking Property
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Luggage storage
- Luggage storage
Desk equipment available
- Umbrellas
- Plugs and converters available on desks
- Shoe shine machine
Iron
- Iron at reception
Safe deposit box at reception
- Safe deposit box at reception

Parking garage (Extra)
- On site
Outdoor car park in yard (Extra)
- On site

Shopping mall

Services for children
- Childrens TV Channels
- Board games available

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4
Hessen
60327 frankfurt am main
germany

Tel: +4969273030

Fax: (+49)69/27303300

Check-in from 15h00

Check out up to 12h00

S8 : S8 HAUPTBAHNHOF
TRAM 16, 19, 21 : TRAM 16, 19, 21 BASELER PLATZ
FRANKFURT : 16,19,21 BASELER PLATZ

By plane
FRANKFURT RHEIN MAIN At 15km / 9.38 miles
By car
A3 FRANKFURT-SUED At 6km / 3.75 miles
By car
A5 FRANKFURT-WESTHAFEN At 4km / 2.5 miles
By car
A66 FRANKFURT-STADTMITTE At 8km / 5 miles
By train
FRANKFURT MAINSTATION At 0.8km / 0.5 miles
By train
HAUPTBAHNHOF At 0.4km / 0.25 miles

GPS :50.102118, 8.664662

Our accommodation(s)

Standard room with queen size double bed

Max. number of persons: 2
Area: From 14 m² / 151 sq ft
Views: River side, Courtyard View *

Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Standard room with two separate beds

Accessible room

Max. number of persons: 2
Area: From 14 m² / 151 sq ft
Views: Courtyard View, River side *

Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Economy Single Room

Max. number of persons: 1
Area: From 11 m² / 118 sq ft
Views: Courtyard View, River side *

Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Superior room with two separate beds

Max. number of persons: 2
Area: From 17 m² / 183 sq ft
Most of the accommodation: CORNER_ROOM *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Business Desk(...)

Superior room with queen size double bed

Max. number of persons: 2
Area: From 17 m² / 183 sq ft
Most of the accommodation: CORNER_ROOM *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Business Desk(...)

MYROOM Mainhattan

Max. number of persons: 2
Area: From 17 m² / 183 sq ft
Views: Panorama view, Harbour view, River side *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Business Desk(...)

Superior Riverside Room - Wheelchair Accessible

Accessible room

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: River side *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Satellite/cable colour TV
Business Desk(...)

Our restaurants and bars

Artrium Restaurant

Type of cuisine: Regional

The atrium restaurant of the house opens on request as well as for your meeting and celebration. Whether menu or large dinner buffet, the Atrium restaurant serves food fully according to your wishes.

i-Bar

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 64 m²
Maximum capacity: 45 people
Maximum banquet capacity: 32 people

Find out more

Well located, you pay for what you get

Olga Couples - 19/09/2021 Confirmed reviews ALL

The size of the room is according to the price. Pros: excellent location, 5-10 min walk to the main train station and about 20 min walk to the city centre. We asked for extra towels and they provided them immediately. The staff was helpful. Cons: the room didn't seem so clean. There was still something in the toilet when we got the room. We couldn't do early check-in. There is no closet/drawers, only a couple of hangers on a small rack.

Generally good stay with exemplary service from your hotel staff at Ibis Centrum.

Siti A. M. H. Business - 13/09/2021 Confirmed reviews ALL

Had a generally very positive stay, except for two minor bugbears: 1. The aircon in my room was not sufficiently cold, which was somewhat unfortunate given that the weather was pretty warm outside when I was staying at the hotel. 2. Although I had booked and paid an extra 15 Euros for a late check-out till 17.00 on 07.09, and this was confirmed in writing twice - on my booking confirmation and an email, I still received a call around 12pm on 07.09 asking me why I had not yet checked out. When told that I had booked a late checkout, the staff on duty said that this was not shown in the system. This can perhaps be better coordinated in the system in the future.

Dear Ms Mohamed H., Thank you for taking the time to tell us about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will forward your comment about the insufficient ac to our maintenance team. As you arrived 1 day earlier the information about the late check out got obviously lost. It is correct that you paid the amount of the night of september 6th and the late check out online. The paid amount of €15 has been used for other services as you see on your invoice. So we invited you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Well located

Nikki Families - 29/08/2021 Confirmed reviews ALL

Hotel is close to the river front. 9 minutes walk from the train station and 11 minutes walk from the museums

Best location ever

Liu Couples - 19/08/2021 Confirmed reviews ALL

Nice breakfast and clean room

We located, good room, clean and neat.

Dejan J. Business - 19/08/2021 Confirmed reviews ALL

See above!

Wonderful Staff

Ivy Couples - 15/08/2021 Confirmed reviews ALL

The location was perfect, the hotel was beautiful, and staff was helpful. I would definitely stay here again! The highlight of our stay was the friendliness of the staff, they helped with every need and were very polite.

Good stay

Pandu W. Families - 13/08/2021 Confirmed reviews ALL

The view in our room is the Main river, very beautiful.

Nice hotel

Inger Staahl J 11/08/2021 TripAdvisor review

The Hotel is situated next to the Westhafen Tower and is easy to find when walking from Frankfurt Central Station. In our welcoming mail it was stated that we didn't have to pay more but was nevertheless charged 12 euro. Our mail did also state that we would have a riverview - but that was difficult to find. The room was however fine - and as we only should sleep there we didn't ask in the reception to change the room

Above all expectations

Werner Families - 08/08/2021 Confirmed reviews ALL

From check-in to check-out, the hotel exceeded all expectations, beds were really comfortable, the staff was super friendly and helpful, really made our experience extraordinary.

Anonymous Business - 07/07/2021 Confirmed reviews ALL

poor service at check-in; gloomy atmosphere in lobby

Dear Mr P., Thank you for taking the time to tell me about your experience at our ibis Frankfurt Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I discuss your comments regarding slow check-in and knowledge about how to take a train to the airport with my team to prevent future occurrence. I am not sure to understand what you mean with gloomy atmosphere. Missing light(s) or missing personal / positive attitude. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Very good service from staff

W. Families - 04/07/2021 Confirmed reviews ALL

Very good service from staff especially at the front desk which is called Germaine Tahou Smiling and sweet and energetic person. There were some issues with the air conditioner, but it was fixed by changing the room.

Well-located

Mary Business - 08/06/2021 Confirmed reviews ALL

The air conditioner didn’t work, there was no soap in the shower or bathroom at all, and the TV didn’t work. The bed was very lumpy, and the mattress topper kept moving. The breakfast was nice, though.

Nice stay

Valentin Business - 03/06/2021 Confirmed reviews ALL

A nice hotel

Anonymous Business - 02/06/2021 Confirmed reviews ALL

Extremely helpful and efficient staff with all complications and questions related to the covid crisis

Well located

S. T. Business - 31/05/2021 Confirmed reviews ALL

Good

Dear S.T., We very much appreciate your review regarding your stay at the ibis Frankfurt Centrum. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Impressive Location

Alexander Business - 20/05/2021 Confirmed reviews ALL

Friendliest IBIS Hotel ever !

Dear Mr. B., thank you so much for your amazing review! Everyone ist so nice here because we have the best guests - like you. We are looking forward to welcome you soon again at our Ibis Frankfurt Centrum. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Quiet and convenient

Roger E 18/08/2020 TripAdvisor review

This Ibis was conveniently situated close to the Main riverbank and far enough away from the historic centre to be quiet but within 15 minutes walking time along the riverbank. All the staff were friendly, knowledgeable and helpful. The hotel had done everything they could to make our stay safe from the risk of catching covid19. we had a minor problem with our room on check-in but this was immediately sorted out and the night receptionist came straight up to see the problem for himself and changed rooms for us. The breakfast staff were hard working and the restaurant was spotless and all Covid precautions were in place and the breakfast food was excellent. We would recommend this hotel for business visitors and tourists to Frankfurt. Many thanks for a wonderful 2 days.

Nice view

Korsbeks 22/06/2020 TripAdvisor review

I choose this hotel, because it was located close to my destination. I had a room with a nice view over the river. The bed was very poor, the linen very nice though. Very small bathroom where the water somehow gets out on the floor. The towels were nice. I stayed for two nights, the bin wasn’t even emptied. The Air conditioning was so loud that it’s not easy to sleep while it’s on. The two girls in the reception was very helpful and spoke English very well.

Nice location

mjlara87 Couples - 10/01/2020 TripAdvisor review

It's pretty close to the Frankfurt Central Station (5 min walking), we actually stay there because we had an early flight and the S-Bahn takes you there in just 20 min from the Main Station. We actually had a minor problem because the room wasn't getting enough warm from the air system, but they switch us immediately.

Dear mjlara87, Thank you for the great review of our hotel! We are glad that you enjoyed your stay after getting a new, warm room. We hope to see you again very soon. Sincerely, Catherine Sebai General Manager

Good location and value. Nice bar area

billbarnes90 Friends getaway - 26/11/2019 TripAdvisor review

Usual Ibis value. Check in/out a bit slow. Room not serviced one day. Breakfast expensive. Otherwise upto expected standards for the chain. Nice bar area and good location.Rooms on the tight side for big chap!.

Our most recent 20 reviews

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