Friendly, welcoming reception staff who quickly informed us we could choose a quiet room or one with a view. Living near a usually busy highway, I didn't mind a river view or to be by the streets at all! It's within walking distance to the Frankfurt Main Hauptbahnhof, but still far away enough from the crowds or characters who usually frequent train stations and bus depots. Safe, clean and reasonable rooms.

I am used to stay at IBIS hotels but this time I felt I was just a number instead of a welcome guest. The structure was not very clean and the welcome drikn was not not offer. The room was the standard kind that I like and the breaskfast room was well supplied and tables were available, even with the hotel very busy.

Good small hotel, located in the center of the city of Frankfurt. The staff are very friendly and helpful. 10 min. walking from the Central Station. Opposite has a good Italian restaurant. Unfortunately the pricing is kinda crazy during the exhibition event.

Good hotel, good location, all the staff are very helpful and friendly. Just need to adjust the price level a little bit at the normal level please. I paid EUR200+ per night, wow.

Air conditioner did not work, room was dusty, hallways were dirty ( and someone needs to fire the interior designer). No safe, no hand towel, no coffee maker, really tiny room… The staff did nothing to help get a room that was cooler and only offered a room where the windows did not open and no guarantee that the air conditioner would work. My husband has a recent heart condition that requires a good night’s sleep and they were not willing to help us. AND we find out later from our German friends that what we paid was far higher than what they would have had to pay. We paid well over $200 for something that was barely worth $80. Our hotel in Zurich was less expensive and far, far better. I am still thinking what my final response will be. Scathing reviews on travel sites? Have our Swiss and German friends post the same on European travel sites? I don’t know yet.